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Hilton Garden Inn Tampa Ybor Historic District

#30 of 159 Hotels in Tampa
Certificate of Excellence
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1700 East 9th Avenue, Tampa, FL 33605
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Bed N' Breakfast
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Hilton Garden Inn Tampa Ybor Historic District
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Hilton Garden Inn Tampa Ybor Historic District
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393 reviews from our community

Traveler rating
    196
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    44
    14
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Tampa Ybor Historic District
See the most recent reviews
Porto, Portugal
Top Contributor
76 reviews 76 reviews
35 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed June 28, 2014

Remember… when talking about a hotel, we need to situate ourselves within the reality of the hotel itself. And yes, this is NOT a luxury hotel… but it is great for the class of hotel it is in. Having said that… this is my opinion on the hotel I am currently staying in. This is the last day of my... More 

Was this review helpful? Yes 2
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you so much for taking the time out to review our property, we rarely get such detailed and pointed comments. Thank you also for being a senior reviewer. Our elevator did act up this weekend and it seemed like the team from Otis elevator should have rented a room! An elevator is beyond the scope of our maintenance team... More 

Tallahassee, Florida
Top Contributor
91 reviews 91 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed June 27, 2014

1. The room was unbearably humid. We called maintenance two times, they never admitted they couldn't fix the air conditioning, but did come and change the nasty, black, caked air filter. 2. The floor was so dirty, the bottom of my socks were black. 3. When you make reservations at Hilton.com, nowhere does it say that they require full payment... More 

Was this review helpful? Yes 2
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

I am writing in reply to your comments and to offer up explanations to the average person searching trip advisor that may be alarmed by your comments. We recently had the entire buildings carpet cleaned by an outside vendor on top of our maintenance team who cleans our carpets on a rotating quarterly basis and as a matter of fact... More 

Charlotte, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

Hotel was clean and the staff were outstanding. Bartender and wait staff were on point. Room was clean and everything in place and the location was right in the middle of everything you want out of the Ybor district.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you very much for taking the time out to review our property. I attempt to not sound candid in my replies and I did want to express my gratitude for your comments. Please come back and see us again soon! More 

Ybor City, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

Mr. Carroll(GM) and staff were attentive and friendly. Any issues were handled promptly and courteously. My room was clean and smelled great. The room temperature was maintained nicely. I enjoyed the breakfast and have no complaints with its quality.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you for your review and taking the time to mention how you liked your stay. We truly hope that you come back to see us again. More 

Auburn, Alabama
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 18, 2014

I've stayed at the HGI Ybor two different times for a week at a time while in town for work. This location is 10x better than any of locations downtown. Dinner is just a 5 minute walk away. Many great restaurants near by. Personnel have been very professional when checking me in. Bar tender (can't remember her name) was very... More 

Was this review helpful? Yes 2
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you for your response and for being a senior reviewer on trip advisor. I appreciate the kudos and your comments. We just received a property visit from the Hilton advisor who talks about improvements and I will certainly bring up your suggestions for dumbells in the fitness center. I believe our owners found the weight machine to offer more... More 

New York City, New York
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 16, 2014

we stayed here for our last night before leaving florida. the woman who checked us in was sweet and helpful (we even checked in way earlier than check in time) - we were exhausted and didn't feel like touristing around but the weather was beautiful and the pool was empty so we enjoyed some relaxing time just my husband and... More 

Was this review helpful? Yes 5
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you for your review and for being a senior contributor to trip advisor. I enjoyed reading your comments and hope that you do decide to come and stay longer on your next visit, YBOR city and Tampa have so much to offer. Thank you again and we hope to see you soon. More 

Saint Petersburg
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 10, 2014

How to give hats off to the staff thank you Michelle and thank you to that awesome bartender in the lobby bar... thank you to the front desk and the manager as well.. my friend/ business partner Tommy came up from Miami to stay... very please have the pic that hotel

Was this review helpful? Yes 2
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

I would like to first of all thank you for being a senior contributor to trip advisor and for taking the time out to review our hotel. We appreciate the positive feedback about our customer service and I will be sure to share this with our staff. We look forward to your return. More 

Orlando, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2014

I business travel all the time and want to say. DO NOT STAY AT THIS HOTEL!!!! they are rude, condescending and change your room reservation based on Hhoners status. If you are blue they will bump you out of your room if a silver guest requests the same and they will not notify you until you arrive. If you eat... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

As I wrote to you in response to your comments through our Hilton channels that I would look further into your situation I did. The front desk supervisor handled your situation upon check in and got you the room that you originally requested, you then complained about being near an elevator and we moved you again. She circled back with... More 

Oslo, Norway
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2014

I really can recommend this hotel. Great location, great service. Nothing to complain for. The helped me book hotels for rest of my trip as well. If I shall look for something it must be a sloppy security guard (third party service) that wasn't much help. Next time I will most likely book this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you for your feedback and recommending our hotel and specific comments. I have alerts on my phone when reviews appear, positive or otherwise. I received your comments and I immediately reached out to the third party security company manager who promised he would address your comments personally and he already has. I appreciate seeing matters through our guests perspective... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2014

The Hilton Garden Inn Tampa-Ybor Historic District is located just off the main street of Ybor and easily in walking distance. As usual the amenities at Garden Inns were top notch. Bar prices were okay, around the average for the area. Great outdoor seating area off main lobby as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Edward C, General Manager at Hilton Garden Inn Tampa Ybor Historic District, responded to this review

Thank you for calling us great! I truly appreciate it and it helps to know that our hard work is paying off. I will also mention this to our owners as we convinced them to spend a little extra on that outside area and it helps to have positive feedback so thank you again! See you again soon hopefully. More 

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