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Extended Stay America - Tampa - Airport - Memorial Hwy.

2.5 of 5
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4811 Memorial Highway, Tampa, FL 33634 (Formerly Extended Stay Deluxe - Tampa Airport)
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Extended Stay America - Tampa - Airport - Memorial Hwy.
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Ranked #75 of 159 Hotels in Tampa
A recent review
4 of 5 stars Reviewed November 6, 2014
Reiver2000 New York City
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164 reviews from our community

Traveler rating
    81
    38
    21
    12
    12
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30
27
29
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Tampa - Airport - Memorial Hwy.
See the most recent reviews
New York City
Contributor
16 reviews 16 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 6, 2014

I stayed at this property at the end of July and beginning of August, 2014. I had stayed there once overnight several years ago. I was in Tampa to visit one of our children for a couple of weeks. The hotel is fairly close to where he lives. I have given the hotel a very good rating, but it needs... More 

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to read that my staff was were pleasant and accommodating especially in printing out your requested documents since our printer was down; however, I do apologize that our free Wi-Fi did not meet your needs. I will be contacting our internet service provider to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2014

We arrived at the airport at 11h10 PM and never saw the shuttle. We called the Hotel several times they never answered. We had to take a taxi. 15$. At the front desk they told us the shuttle is only once per hour until 1AM. The breakfast was very poor. The booking was for 3 people but We had to... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you had to take a taxi from the airport since you were not able to find our shuttle, and not able to reach our front desk for information. To make sure this doesn't happen again, I am coaching the staff to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2014

Customer focus needs improvement. Breakfast items were often out of stock. Laundry was pricy and front desk often not available to provide change. No change machines. Non smoking but people still smoked and it went through vent system

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay with us overall; however, I do apologize that our breakfast items were often out of stock and the my staff was often unable to provide you with change for the laundry machines. As this hotel's manager, I will be working... More 

1 review
5 of 5 stars Reviewed October 18, 2014

My boyfriend and I loved it!! The staff was nice and very accomodating. The room was very clean and the kitchen was nice as well. Perfect way to relax after a 12hr trip. Am already booked for my next stay in a week. :)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Amy - Thank you for taking the time to post a review of our hotel. I am glad to hear that you enjoyed our great staff, your clean room and your fully equipped kitchen during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We look... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

Large, comfortable room with full kitchen and sitting area. Smelled and looked clean. You can't beat the value for business travel. Out of the way location, but right off the highway, so it is convenient for driving to meetings.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your clean, comfortable, spacious room and your fully equipped kitchen during your visit with us. I will be sure to share your kind remarks with our team. Thank you again for sharing your experience with us. We look forward to welcoming you... More 

Jamestown, North Carolina
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 5, 2014

This hotel first of all if apparently owned by Lurch Bates, so it says in the elevator, creepy! Besides that though, the entire 3rd floor smells like weed, all day, all night, weed. It was making my 12 year old Daughter sick, and it is advertised as smoke free. Nobody is ever at the front desk after 11, I even... More 

Was this review helpful? Yes 2
Colchester
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 30, 2014

Upon arrival the desk clerk was smoking outside the lobby entrance. She promptly put her cigarette out and checked me into a room on the first floor. Rule number One is to never say the room number out loud. Being a single woman traveling alone she said my remember out loud and thankfully I didn't see anybody in the lobby... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 28, 2014

I recently stayed at this hotel so we could be closer to a wedding we were attending. At first upon arriving at hotel, location was great and girl checking in was very nice. After checking in room to get ready for wedding noticed the hallways are not very clean. There was trash and crumbs throughout. I got ready for wedding... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 27, 2014

Upon arrival, the front desk clerk Ana was so nice. Honestly, she was the only great thing about our whole experience. 2nd floor studio appeared tidy, but I experienced a few bites on my feet after the first night. I didn't make a big deal about it because my priority was helping my husband get ready for his first day... More 

Was this review helpful? Yes 1
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

We checked in pretty late at night and the girl checking us in was absolutely amazing. There was a mix up with our reservation and she was quick to fix it even though it was my fault. The next day we learned her name was Ana. She has been quick to help us with anything we have needed during our... More 

Was this review helpful? Yes 1
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