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Extended Stay America - Tampa - Airport - Memorial Hwy.

2.5 of 5
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4811 Memorial Highway, Tampa, FL 33634 (Formerly Extended Stay Deluxe - Tampa Airport)
Extended Stay America - Tampa - Airport - Memorial Hwy.
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Ranked #78 of 159 Hotels in Tampa
A recent review
3 of 5 stars reviewed 1 week ago
Ed R Port Saint Lucie, Florida
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166 Reviews from our TripAdvisor Community

Traveler rating
    81
    39
    22
    12
    12
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30
27
29
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Saint Lucie, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Pros: Hotel staff were friendly and helpful and the room clean and comfortable. Con: REALLY slow internet access unless you PAY extra. Breakfast is warm coffee, a basket of fruit, and wrapped muffins.

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that some of our amenities were not what you were expecting. We are sorry for these issues, but are glad to read that our staff provided you with great customer service and we were able to accommodate your needs with a... More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time at an extended stay. The front desk clerk, Kiley was sweet and helpful. I had to run a business meeting from my suite and she was super helpful to run a few copies off for my team. I didn't know they daily house keeping is upon request. But good to know now. I would stay... More 

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Charlottetown, Canada
Top Contributor
54 reviews 54 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 15, 2015

We needed somewhere close to Tampa airport to overnight before catching a very early flight and many of the hotels were charging $300+. We decided to take a chance on this 2+ star hotel which is located in an industrial park about a $15 cab ride from the terminal. They have a complimentary shuttle but I was having a difficult... More 

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you were not informed of our new dishware policy. We no longer keep dishes in guest rooms; however, these items are available upon request. This allows our guests to customize their kitchens with fresh and clean utensils to fit... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

I was originally booked at another hotel, but had to move because the rooms all smelled like smoke. This hotel was an extra $30/night and I was staying for 2 weeks, so it added up. This hotel was worth that extra cost. First off, the rooms are quite large. I never felt cramped. The hotel has been renovated and it... More 

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

I appreciate you taking the time to write such a great review. I am glad that your accommodations were to your liking and that our staff provided great service. I am also pleased to hear that our maintenance staff was able to fix your toilet so that when you returned, everything would be in working order for you. I am... More 

West Palm Beach, Florida
Top Contributor
141 reviews 141 reviews
40 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed April 1, 2015

The room offers an electric stove, small microwave, full size refrigerator, a medium sized flat screen tv, a pull out couch, small desk, lots of outlets, outdoor pool, lots of free parking. The only complaints: The room doesn't have kitchen supplies- I.e. plates, silverware glasses. You have to pick them up from the front desk. Although, there is a free... More 

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that your accommodations were to your liking and that it included everything you needed. I apologize that we did not clearly explain our dishware system upon check-in and moving forward we will be sure to notify all of our guests when they arrive. Still, I... More 

Hodges, South Carolina
Top Contributor
60 reviews 60 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 21, 2015

We stayed here for a couple of days before sailing. Rooms were hard to find and this one seemed pretty good on the internet. Sarah, the night person was very nice to us. The room was spacious, clean and smelled OK. There was a kitchen with stove, refrigerator and microwave, but no dishes or utensils and no coffee pot. We... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your great review of our property. I'm so pleased to hear that your accommodations were to your liking and that our staff was friendly and accommodating! I am glad you were able to get your dishes delivered to you and that you had a clean and comfortable stay. Thank you again for sharing your experience with us.... More 

1 review
3 of 5 stars Reviewed March 19, 2015

We checked in after a long day and we had to get up early to catch a flight. We were told that the maid had had an accident in our room and one of the windows was broken. Sure enough, one of the windows was boarded up with plywood. Fortunately, all of the glass was cleaned up. We were offered... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your review of our property. I apologize that your room had maintenance issues but I am glad that our staff was able to accommodate your needs by offering a full refund which indeed was given. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future. More 

Bloomingdale, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2015

worst place4 i ever stayed no ice -no internet working-no nothing in room not even paper cups-no uensils provided after request-worst breakfast- no room to sitdown for coffee -if they charge $ 50 per night it is good hotel not for $ 120 per night-i was planning to stay for week and checked out next day--change name of hotel to... More 

Was this review helpful? Yes 1
Morris NJ
Top Contributor
51 reviews 51 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 26, 2015

I stayed there this week after being informed that they overbooked me at the Airport location. More on that mess in another review. Firstly, the front desk was great. They got me checked in right away and were quite nice. Got to the room-wow. It was worn down. The bathroom looked like it was kinda cleaned. Fixtures were very old... More 

Was this review helpful? Yes 1
Mooresville, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015

We spent three nights at this hotel. Staff was very nice, and the facility was secure and in a safe location. While Memorial Highway is not as close to the airport or malls than the other Tampa Extended Stay hotels, it is very easy to get around all of Tampa. A short ten minute drive will get you to great... More 

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Manager_11525, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Carla - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you felt the staff was great, the hotel was in a safe secure location and that the laundry and fitness areas were clean and well kept. On the other hand, I apologize that our location does not have double... More 

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