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Extended Stay America - Tampa - Airport - Memorial Hwy.

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4811 Memorial Highway, Tampa, FL 33634 (Formerly Extended Stay Deluxe - Tampa Airport)
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1 room 1 adult
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Extended Stay America - Tampa - Airport - Memorial Hwy.
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197 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 3 days ago NEW

We reserved a room at the Extended Stay on 4811 Memorial Highway, Tampa, months in advance. We arrived late on our check-in day to find that not only did the hotel have no record of our reservation - they had also overbooked, so there were no rooms available. They were holding a room for another person who hadn't shown up... More 

Helpful?
Thank Will S
Oshawa, Canada
Level Contributor
177 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in an area where you have to drive to anything. No car?, take a taxi...$$$ The lobby was dated, the staff were very friendly and helpful. The rooms were huge but again, dated. I think they have people who actually live here as well. It was ok to stay for a night but I don't think I... More 

Helpful?
Thank Young-grandpa_52
Montreal, Canada
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed there for two weeks. Welcome was great, very nice people. First week was perfect. I was into a deluxe suite. No problem. Troubles start on second week with a girl, out of a party of four, who started speeking at phone at 1:00 a.m. and stopped when I asked her to do so at 2:30 a.m. The next... More 

Helpful?
Thank Norbert M
fla
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here multiple times and plan on returning. The rooms and furniture are in good shape. The kitchen and bathroom are also well above expectations. The beds are clean and comfortable. It has a nice 32" flat screen TV and the AC worked well. Free WIFi, and fresh coffee and muffins in the morning is a bonus. The service... More 

Helpful?
Thank pigfaceboy
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your great review of our property. I'm so pleased to hear that we were able to exceed your expectations and provide you with a comfortable stay. I want to thank you for recognizing the exceptional service you received from our front desk staff! Once more, thank you for posting your review. We look forward to having you... More 

Sarasota, Florida
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we stayed here for one night prior to a VERY early flight from Tampa airport. the hotel and our room were both clean and the staff was very helpful. there is a 7-11 store within walking distance which was convenient. If you are looking for a safe, reasonably priced room this is it….just realize it aint the Ritz Carlton. Note:... More 

Helpful?
Thank tml1230
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your experience with us. I'm so pleased to read that we were able to exceed your expectations and accommodate your needs with a comfortable stay. It’s great to hear that our staff provided you with friendly customer service and that you found our hotel to be a good value.... More 

Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We ended up getting this hotel while we were here working on the other side of the airport. Traffic is a little crazy but just go with the flow. I thought it was weird that it had a full kitchen but no silverware or cooking utensils. They had them you just. Had to go to the front desk and get... More 

Helpful?
Thank G8rmann
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. I will work with our front desk staff to make sure we are clearly communicating our... More 

Chicago suburb
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was nice and clean, could use a little updating. There was NOTHING nearby except a 7-11 a block away. The bus stop across the street went through the airport and then to downtown. If you have a car the location is good. The elevators were not working. We called for a shuttle when landing at the airport and... More 

Helpful?
Thank cschultz8
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our comfortable accommodations and convenient amenities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Sherbrooke, Canada
Level Contributor
129 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Close to airport but shuttle runs only once an hour! Rate was quite low but you get what you pay for. No shampoo nor conditioner, cheap towels, little choice for breakfast, housekeeping only one a week, etc. The sofa bed had the less comfortable mattress I have ever experienced... Furthermore, we found crumbles in it... And there was no additional... More 

Helpful?
Thank Oudhay
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to share your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. As this hotel’s manager, I can assure you that we will review our room inspection procedures to ensure our accommodations meet our company’s high standards.... More 

Venice, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 5, 2016

Stayed overnight for flight next day. Elevator was out of order. They have only queen sized beds - in every room. My husband is a large man. We are not comfortable in a queen sized bed. Had no choice. Opened "sleep couch" and found the mattress to be (trying to be kind) dingy and somewhat unclean. We were given linens... More 

Helpful?
3 Thank Lfiniz
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that that we failed to meet your expectations. In response to your feedback, I will make sure we are properly inspecting and stocking rooms prior to guest arrivals as well as making sure our mattresses are to standard. I am grateful... More 

San Francisco, California
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

MBH and I needed a place to stay near the Tampa airport before an early morning flight. We needed one with an airport shuttle and something inexpensive - we just needed a place to stay. Immediately walking into the lobby, the phone was ringing with no one answering and no one working the desk. After 5 minutes someone finally arrived... More 

Helpful?
2 Thank Alycen M
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