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Extended Stay America - Tampa - Airport - Memorial Hwy.

2.5 of 5
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4811 Memorial Highway, Tampa, FL 33634 (Formerly Extended Stay Deluxe - Tampa Airport)
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1 room 1 guest
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Extended Stay America - Tampa - Airport - Memorial Hwy.
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176 Reviews from our TripAdvisor Community

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    86
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

Once we got to our rooms after driving for 10 hours we needed to shower. So I was lucky enough to take my shower first. Well I have small feet, woman's size 7. So after my shower I put down the bath towel to step out and look down and there is my towel soaking wet with footprints about a... More 

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Hollywood, Florida
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Ok, you walk in to the tiny lobby... Where's the staff? The young lady was off being the janitor etc. Not her fault that she had to wear so many 'hats'. The place is understaffed to say the least.The elevator smells and floors was filthy. Garbage cans are overflowing all around the property. Fitness equipment is broken. The interior of... More 

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Eastpointe, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed for roughly 30 days at this location from 7/25 thru 8/22 2015. This a recently remodeled location. The front desk staff was fantastic! They addressed all my complaints, remembered who I was, and treated us like family. BUT, the facility was dirty. The elevator always smelled like sweat and dirt and floor was filthy. Garbage... More 

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Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The service wasn't all that honestly. Whenever we went to the front desk, there were no one to be found on numerous occasions. I'm typically very lenient with reviews, but I just couldn't stand how no one was available. It's not a bad place to be, but just be aware.

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Bronx, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I initially booked a room at a different Extended Stay America, but luckily an associate by the name of Francis saved the day. Treated my family great, and answered all our questions. I'll be sure to continue staying at this location. Thank you.

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your great review of our property. I’m thrilled we were able to provide you with a home away from home experience! I truly appreciate your comments regarding our friendly and accommodating staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the third time I have stayed here for at least a month per stay. The staff is always friendly and the bed is always comfortable. Frances at the front desk is as knowledgeable and friendly as she is beautiful and deserves to be singled out. I definitely recommend this hotel to anyone who wants to be treated right... More 

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your great review of our property. I'm so glad to read that we were able to accommodate your needs with a comfortable room and friendly customer service. I’m thrilled that you found our hotel to be a great value! Thank you again for sharing your experience with us. We look forward to welcoming you back in the... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My experience here was excellent to say the least! As soon as I walked in I was welcomed by the friendly staff. The manager Dali was very personable and I felt the "at home" kind of vibe. I would definitely recommend this hotel! Thank you so much for making my short business trip a success!

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Manager_11525, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Hi Jennifer, Thank you for your review of our property! It's great to hear that your experience with us was excellent, that you felt as if you were at home, and that the manager and staff members welcomed you as soon as you walked in. Thank you again for sharing your experience with us. We look forward to welcoming you... More 

North Fort Myers, Florida
1 review
1 of 5 stars Reviewed July 17, 2015

We booked here because it was close to where we had to be in the AM and it advertised amenities like coffee pot, toaster in the room, etc.. However anything that is advertised is waaaaaaay far from the truth. The room smelled musty, the AC unit which was right next to the bed either blew cold air right at you... More 

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Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay did not meet our company’s high standards. To prevent this from happening again, our staff will be diligently inspecting rooms prior to guest arrivals as well as making sure we are clearly communicating our amenities during check-in. I appreciate you bringing... More 

1 review
5 of 5 stars Reviewed June 18, 2015

There's nothing negative I would say about this hotel. I went for a two day business trip and from start to finish, the friendliness and professionalism from the staff was outstanding. I checked in and the young lady at the front desk, I believe her name was Frances, greeted me with a warm smile. Immediately the hotel manager Dali introduced... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your great review of our property. It's great to hear that you loved your stay with us. I truly appreciate your kind comments regarding our friendly and accommodating staff. I am also glad that you enjoyed our airport shuttle. Thank you again for sharing your experience with us. We look forward to welcoming you back in the... More 

Castle Rock, Colorado
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015

This was our first visit to an Extended Stay America/Tampa/Airport. Upon arrival we were greeted by a very friendly and professional staff person by the name of Sharena. She was very nice, always smiling and gave us all the information we needed to enjoy our stay. We were pleasantly surprised by how nice and CLEAN the entire place was kept.... More 

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