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Hyatt Place Busch Gardens

#43 of 159 Hotels in Tampa
Certificate of Excellence
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11408 North 30th Street, Tampa, FL 33612
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Hyatt Place Busch Gardens
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416 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Hyatt Place in Tampa was a well-equipped hotel for our brief stay in July. We arrived after midnight and were greeted warmly by the desk clerk. We unlocked our door to a spacious room chilled to perfection. Our beds were comfortable, the bathroom clean, and the furniture was arranged in such a way we took-over with multiple suitcases. A... More 

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Jacksonville, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Booked a room for 4, upon arrival was given a room with a king bed and a pullout that I was told was a queen but upon arrival in the room was barely a full size bed.. beds were uncomfortable, there were not a enough pillows , blankets or towels in the room. Called and asked for more night shift... More 

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West Palm Beach
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay here , the rooms were very clean, beds were comfy. Rooms a on the smaller side but very nice. Room had a refrigerator, sink/bar area a nice desk and a pretty big TV that you could pivot depending if you were in bed or sitting on the couch watching TV. They serve breakfast in the... More 

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Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Thank you for your kind words! I'm glad to hear that you enjoyed your time with us! We hope to see you back again too! More 

Vero Beach, Florida
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a location only hotel. The hotel is seriously understaffed with "Hyatt Quality employees who answer all questions and keep everything new and clean even during peak usage times by the guests. The front desk lady named Kimbri is exceptional and made every attempt to make things right during our stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Franklin Lakes, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I actually had a pleasant experience with the overnight customer service. The front desk was very nice and accommodating. My issue is with the cleaning crew or lack thereof. I strongly suggest if u will stay here bring your own clorox clean up and. One prepared to scrub the bathroom! More than likely if you are staying here you are... More 

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Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Dear valued guest, I apologize that your stay with us was less than perfect. We strive to offer clean and comfortable rooms and we are known for that. I assure you that your next stay will be better. Please know that I have addressed the concerns with my housekeeping department. I hope you will give us another chance to make... More 

1 review
1 of 5 stars Reviewed 1 week ago

The check-in process with the night auditor was unacceptable. He was extremely unprofessional and rude and continued to refer to me as Margarita despite numerous attempts to correct him telling him my last name is Martinez. In a 45 minute check in process he went from there were no rooms, you don't have a reservation, he would have to change... More 

Was this review helpful? Yes
Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Dear Valued Guest, I apologize for the service experience you had at check in. Please know that I am going to address this situation with my staff and ensure that all our guest receive superior treatment. I hope you will give us another change and hopefully you enjoyed your room. I hope to see you back! More 

Harlow
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Location great for Busch garden and shuttle service great. Breakfast included but only ok if you love everything covered in cheese. Staff excellent. Rooms good and beds comfy. Not overly impressed with Tampa bit rough round edges. So glad only overnighg stay.

Was this review helpful? Yes
Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Thank you for taking the time to give us feed back on your stay with us. I'm glad you your overall experience with us went well. Many of our guests enjoy the complimentary shuttle shervice that will take you anywhere within 3 miles of the hotel. There are splended attractions right around the corner. Hope you will visit again! More 

Venice, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed recently to attend a nearby evening event. I thought the hotel room was as nice as many luxury hotels I've visited. Shower is fantastic, products are great, room amenities super. But location draws family theme park attendees. Don't expect a quiet stay.

Was this review helpful? Yes
Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Thank you for your feedback. We are preferred partners with Busch Gardens and you can find great deals and packages for hotels and Busch Gardens on line. Many families enjoy their vacation here. The amenities we have to offer like or shuttle service anywhere within the 3 mile radius is a big hit because we can take you to Busch... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

stayed here for 2 nights with my family ....we picked this hotel because it looked nice and had a shuttle to busch gardens. the rooms were nice however there was 5 of us 2 of them being teenagers we only got 4 towels....when my son pulled out the sofa bed the sheets were blood stained with sweat marks on them...when... More 

Was this review helpful? Yes
Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Thank you for your feedback. I want to sincerely apologize that your stay was less than perfect. I am going to address your concerns with my department head of housekeeping. I assure you that your next stay will be better. We strive to give superior service and it sounds like we fell short. I hope you will give us another... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was there for both business and leisure. The staff was friendly, they took care of us in every way they could, the rooms were cleaned, the overall hotel was clean, very nice pool, conveniently located next to a Wawa and other shopping centers. Free Shuttle buses available for anywhere withi 3 mile radius.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eva C, Manager at Hyatt Place Busch Gardens, responded to this review

Thank you for your kind works. We also enjoyed you too! We hope to see you the next time you are back in Tampa! More 

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