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Courtyard by Marriott Tampa Downtown

#39 of 159 Hotels in Tampa
Certificate of Excellence
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102 E Cass St, Tampa, FL 33602
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Courtyard by Marriott Tampa Downtown
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Courtyard by Marriott Tampa Downtown
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269 reviews from our community

Traveler rating
    97
    103
    52
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
57 reviews 57 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel staff was very nice, rooms were clean and very relaxing. The only issue is we stayed on the 2nd floor facing the pool and there were a lot of people shouting and laughing well into the early AM hours. I'm all for a night swim but maybe it's better to close the courtyard to be respectful to the... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback. I am glad that everything with the staff and the room was good during your stay. I do apologize that you had some people in the pool area late at night. The pool area does have an open and closing time. What I can't tell by your feedback is if you contacted any staff about... More 

crittenden,virginia
Top Contributor
113 reviews 113 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a great hotel to stay the night before a cruise. The hotel was clean and the front desk was very helpful. The hotel offers a shuttle to Ybor city, which is a great place to go for dinner and drinks. The next morning there is a wonderful breakfast place called First Watch three blocks down, and the walk... More 

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Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel in April for the Best of Tampa event at the Straz center. The location was great as we were able to walk to the event. The staff at the front desk were very friendly. The room was clean and beds comfortable.

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the great review and score. As mentioned our location for the Straz Center is perfect for attending evnts at that location. We hope to see you again in the near future. Safe travels. More 

Ambler
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Shuttle service was fantastic and drivers were phenomenal. Rooms felt like!e the older style courtyards with the tubs as opposed to showers, but the bathrooms were a good size. Nice balcony, clean rooms. My biggest complaint was the internet in the rooms were unusable due to the horrible speeds. I even opted for the enhanced high speed and it was... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am glad that the majority of your stay was positive and sorry that the one problem you had was with the internet. That issue is not very common. I will reach out to our internet provider to make sure that all our ireless access points are active. Being a downtown... More 

Bristol, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 5 days and all staff members were great. From the housekeepers, Front desk clerks, to the bistro servers, and the shuttle drivers, all were A+++. Free shuttle around the downtown area is a major bonus. Even kept the shuttle running late because the Final Four games got out after it normally ended for the night. Though I wasn't... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great comments and score. I look forward to sharing the comments with the team. We hope that we see you back soon! Safe travels. More 

Portland, Oregon
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am one of many patients to visit the Norman Parathyroid Center, just five minutes from this hotel in Tampa, Florida. I was nervous about my outpatient procedure, so having the comfort of the staff at the Courtyard Marriott hotel before and after my surgery was invaluable. Upon check-in, the two women at the front desk went to great lengths... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the kind words and I hope that you are doing well after your procedure. We work with a lot of Tampa General Hospital patients and unfortunately it is due to an unexpected emergency or someone coming for a procedure. We realize that most people are uneasy or in a stressful state so we try to... More 

Myrtle Beach, South Carolina
Top Contributor
71 reviews 71 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I don't have any issues with the stay that weren't simply personal preference. It's one of the cleaner hotels (I couldn't even find anything dingy in the bathroom for my room) I've ever been in. The lady that was at the desk at night and early morning (who's name I don't recall) was really friendly and welcoming. Despite the location... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the review and the score evaluation. I am glad that you found the hotel to be clean and that the location was convenient. We do have both down and foam pillows that are in the rooms. We could have got the firmer pillows if that was your preference so I apologize about that. Again, glad you had... More 

Jacksonville, Fl
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in Tampa to attend a Hockey game this past weekend. We found the location to be very convenient to many bars and restaurants. We took the shuttle to the arena and back, that is a definite plus. Also, the valet parking was great ($17 a day was worth not having to selfpark). We found the hotel itself to... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am glad that you found the hotel service and location to your liking. We see a lot of hockey fans due to our proximity to the arena and the complimentary hotel shuttle. I am sorry about the "dampness". I know that during your stay we had temperatures in the upper... More 

Indianapolis
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2015

I spent two nights here for a training class. The staff was very friendly and helpful and there are a few restaurants within very easy walking distance. However, i found the rooms to be dated and the floors of the bathroom still had a lot of hair upon check-in. Also, I tried to call to set up a wake up... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your review and feedback. I am glad that you found our staff super friendly. I am sorry that you felt the rooms were dated. Our room renovation was just two years ago and we generally get very good feedback. Based on your comments I am not sure if maybe the decor was not to your tasting. With... More 

Harrison, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 10, 2015

Hotel was clean but. could use some updating. Pool and hot tub area was nice. Wish they had a continental free breakfast. Staff was very friendly and went above and beyond. Can walk to a lot of restaurants.

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for your feedback. I am glad that you found our service and location to be above average. We work very hard to maintain the hotel and to offer great service. I am sorry that you felt the hotel was dated. We just underwent large renovation in our public space and guest rooms just a few years... More 

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