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Courtyard by Marriott Tampa Downtown

3.0 of 5 102 E Cass St, Tampa, FL 33602
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Courtyard by Marriott Tampa Downtown
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Courtyard by Marriott Tampa Downtown
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247 reviews from our community

Traveler rating
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    45
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yulee, Florida, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I were attending an event at the Straz Center and this was the perfect hotel! We were within walking distance. As the hotel is downtown, you have to pay for parking, so we opted to pay for valet parking which is only three over standard cost. The staff members were very friendly, and Ms. Delores, the desk... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for your review and score for your recent stay. I am glad that you enjoyed the service and amenities within the hotel. I will also pass along your recognition of Delores to her as well as the other members of our team. We hope that you will again stay with us upon your next visit to... More 

Sarasota, Florida
Senior Contributor
32 reviews 32 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start by saying that the size of the room was not the best I've seen. Having said that I loved the bed and flat screen tv. All the extras down stairs like a bar and sitting area were great. This was the first time I've seen a gym and a basketball court all in the same hotel. For... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Rooms are clean and public areas are nice. Front desk staff was nice, but the service in the cafe...interesting. I ordered a sandwich TO GO, and after I paid I was standing near the counter. The girl looked at the room charge slip I had just signed and then said to her co-worker (very loud) "WHY DOES NOBODY TIP ME?!".... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

I am glad that you enjoyed most of your hotel experience with us during your recent trip and I apologize regarding your service experience while ordering in our restaurant. In a restaurant setting it is unacceptable for a team member to say anything regarding a tip or the lack of a tip. I can assure you we will use this... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here from December 29th through Decemer 31st Loved the updated room, very clean, excellent service. They offer free shuttle in a few mile radius. We were able to go Ybor city. They picked us when we called within a few minutes! The pool was warm. They have a hot tub and it was hot but it had a... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the positive comments. I am glad that you enjoyed everything from the staff, decor, to all our amenities. I will pass along your comments to the team. Thank you and safe travels! More 

Jacksonville
Top Contributor
61 reviews 61 reviews
60 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a solid Marriott Courtyard in downtown Tampa. It is directly across from the Tampa Civic Center. The Hotel is convenient to all Downtown locations and even has a shuttle to take you around a 2-3 mile radius. If your travels take you to downtown Tampa this is a solid option. The shuttle was very convenient and took me... More 

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for your feedback. I am glad that you found so many positives in your stay about our hotel. The team here works very hard to provide the best hotel experience possible. Based on how many places you have reviewed makes it an even more fulfilling accomplishment to our staff. Thank you again and safe travels! More 

Top Contributor
52 reviews 52 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a night while in Tampa for Bucs game. Conveniently located and hotel shuttle offers free transport within 2 miles of hotel. Self park is 14$. Disappointed that breakfast was for purchase only - great options but pricey. Excellent value overall.

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great score and comments. We appreciate a positive review from someone who reviews as many hotels and locations upon your trip experiences. I am glad that you found the property location and the staff to be above average. Thank you for your feedback and safe travels! More 

Jensen Beach, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our whole experience was great. From Greg, the General Manager, out front assisting with valet , to Yashica at the front desk, who went out of her way to get us into our room early, recommend a restaurant for dinner and arrange transportation for us to the Bucs game. Also wonderful service from Shane the shuttle driver and Tito at... More 

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the kind words. I will definitely pass along your comments to those other team membersthat you mentioned. The whole staff works hard to provide a great experience but it means a lot to get recognized. Thank you and safe travels! More 

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a wonderful surprise when a hotel goes above and beyond for the customer! Our family stayed there for less than 24 hours before going on a cruise. They made sure to tell us that they would provide shuttle services after our trip, as well "our guests remain our guests until they go home." They were terrific when we... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Glad you had a great experience. We fill that our proximity to the cruise port, our complimentary shuttle, the great customer service really sets us apart from other hotels downtown. We look forward to seeing you on your next cruise. Happy New Year and safe travels! More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for the close location to the Straz center and was very happy with the choice. when checking in I was surprised that since there were shows going on at the Straz that the restaurant lounge and bar were closed so we had to find an alternative for lunch. Other than that the hotel was perfect for what we... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great review and score. I am glad that you enjoyed your experience at the hotel and we look forward to you coming back! As you mentioned, we are only two blocks from the Straz Center for Performing Arts and a great choice for staying the night after the show. Thank you again and safe travels! More 

Ohio
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The shuttle service was very nice. We called once we picked up our luggage and left customs and they quickly came to the port and picked us up. We never waited more than 10 minutes or so for the shuttle. They were always happy to take us and pick us back up within their 3 mile radius. The rooms were... More 

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Glad you had a great stay. We are perfect location for serviceing the cruise ship port. As you mentioned we are located downtown as is the port and less than a mile away our shuttle can quickly get you to the ship and back to the hotel as well as most all locations in downtown. Thank you for your feedback... More 

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Additional Information about Courtyard by Marriott Tampa Downtown

Address: 102 E Cass St, Tampa, FL 33602
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Tampa Downtown 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Courtyard By Marriott Tampa Downtown Hotel Tampa
Courtyard Tampa Downtown
Tampa Marriott
Tampa Courtyard
Hotel Style:
#24 Family Hotel in Tampa
#39 Romantic Hotel in Tampa
#41 Business Hotel in Tampa

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