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Courtyard by Marriott Tampa Downtown

#39 of 159 Hotels in Tampa
Certificate of Excellence
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102 E Cass St, Tampa, FL 33602
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Courtyard by Marriott Tampa Downtown
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Courtyard by Marriott Tampa Downtown
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271 reviews from our community

Traveler rating
    97
    106
    51
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
126 reviews 126 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a top floor room on the courtyard. It's a great location and the room was clean and well-appointed. I was volunteering for several events in Tampa so stayed overnight so I could get to them all without having to commute back and forth.

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Rockwall, Texas
Contributor
20 reviews 20 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was in town for surgery at Tampa General Hospital. The Norman Parathyroid Center recommended it for their patient's. All of the staff at the hotel were wonderful. Check-in and check-out were easy. The room was clean and comfortable. It was within walking distance to several restaurants and they have a van for travel within 2 miles of the hotel.

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great feedback about your experience. We work hard to provide the level of service that you refrenced and we are happy to share the comments with the team. On a personal not I hope that the procedure at the hospital went well and that you have an opportunity to come back with us for a more... More 

Scottsdale, Arizona
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The two women that were at the check desks both evenings I was here were SO friendly. I think this has been the friendliest Courtyard I have ever stayed at. I asked the woman who checked me in about things nearby and she was very knoweldgeable and told me about the shuttle that will take you around the hotel within... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the positive feedback and rating. I am glad that you found our location and service to be outstanding. I will share your comments about the staff and especially your interaction with the front desk. We talk about all reviews when they come in and the team looks forward to them. We realize that there are... More 

crittenden,virginia
Top Contributor
114 reviews 114 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a great hotel to stay the night before a cruise. The hotel was clean and the front desk was very helpful. The hotel offers a shuttle to Ybor city, which is a great place to go for dinner and drinks. The next morning there is a wonderful breakfast place called First Watch three blocks down, and the walk... More 

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Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel in April for the Best of Tampa event at the Straz center. The location was great as we were able to walk to the event. The staff at the front desk were very friendly. The room was clean and beds comfortable.

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the great review and score. As mentioned our location for the Straz Center is perfect for attending evnts at that location. We hope to see you again in the near future. Safe travels. More 

Ambler
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Shuttle service was fantastic and drivers were phenomenal. Rooms felt like!e the older style courtyards with the tubs as opposed to showers, but the bathrooms were a good size. Nice balcony, clean rooms. My biggest complaint was the internet in the rooms were unusable due to the horrible speeds. I even opted for the enhanced high speed and it was... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am glad that the majority of your stay was positive and sorry that the one problem you had was with the internet. That issue is not very common. I will reach out to our internet provider to make sure that all our ireless access points are active. Being a downtown... More 

Bristol, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for 5 days and all staff members were great. From the housekeepers, Front desk clerks, to the bistro servers, and the shuttle drivers, all were A+++. Free shuttle around the downtown area is a major bonus. Even kept the shuttle running late because the Final Four games got out after it normally ended for the night. Though I wasn't... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great comments and score. I look forward to sharing the comments with the team. We hope that we see you back soon! Safe travels. More 

Portland, Oregon
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 29, 2015

I am one of many patients to visit the Norman Parathyroid Center, just five minutes from this hotel in Tampa, Florida. I was nervous about my outpatient procedure, so having the comfort of the staff at the Courtyard Marriott hotel before and after my surgery was invaluable. Upon check-in, the two women at the front desk went to great lengths... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the kind words and I hope that you are doing well after your procedure. We work with a lot of Tampa General Hospital patients and unfortunately it is due to an unexpected emergency or someone coming for a procedure. We realize that most people are uneasy or in a stressful state so we try to... More 

Myrtle Beach, South Carolina
Top Contributor
71 reviews 71 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 25, 2015

I don't have any issues with the stay that weren't simply personal preference. It's one of the cleaner hotels (I couldn't even find anything dingy in the bathroom for my room) I've ever been in. The lady that was at the desk at night and early morning (who's name I don't recall) was really friendly and welcoming. Despite the location... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the review and the score evaluation. I am glad that you found the hotel to be clean and that the location was convenient. We do have both down and foam pillows that are in the rooms. We could have got the firmer pillows if that was your preference so I apologize about that. Again, glad you had... More 

Jacksonville, Fl
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2015

We stayed in Tampa to attend a Hockey game this past weekend. We found the location to be very convenient to many bars and restaurants. We took the shuttle to the arena and back, that is a definite plus. Also, the valet parking was great ($17 a day was worth not having to selfpark). We found the hotel itself to... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am glad that you found the hotel service and location to your liking. We see a lot of hockey fans due to our proximity to the arena and the complimentary hotel shuttle. I am sorry about the "dampness". I know that during your stay we had temperatures in the upper... More 

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