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Courtyard by Marriott Tampa Downtown

#38 of 159 Hotels in Tampa
Certificate of Excellence
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102 E Cass St, Tampa, FL 33602
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Courtyard by Marriott Tampa Downtown
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Courtyard by Marriott Tampa Downtown
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, South Carolina
Top Contributor
68 reviews 68 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I don't have any issues with the stay that weren't simply personal preference. It's one of the cleaner hotels (I couldn't even find anything dingy in the bathroom for my room) I've ever been in. The lady that was at the desk at night and early morning (who's name I don't recall) was really friendly and welcoming. Despite the location... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the review and the score evaluation. I am glad that you found the hotel to be clean and that the location was convenient. We do have both down and foam pillows that are in the rooms. We could have got the firmer pillows if that was your preference so I apologize about that. Again, glad you had... More 

Jacksonville, Fl
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in Tampa to attend a Hockey game this past weekend. We found the location to be very convenient to many bars and restaurants. We took the shuttle to the arena and back, that is a definite plus. Also, the valet parking was great ($17 a day was worth not having to selfpark). We found the hotel itself to... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am glad that you found the hotel service and location to your liking. We see a lot of hockey fans due to our proximity to the arena and the complimentary hotel shuttle. I am sorry about the "dampness". I know that during your stay we had temperatures in the upper... More 

Indianapolis
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent two nights here for a training class. The staff was very friendly and helpful and there are a few restaurants within very easy walking distance. However, i found the rooms to be dated and the floors of the bathroom still had a lot of hair upon check-in. Also, I tried to call to set up a wake up... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your review and feedback. I am glad that you found our staff super friendly. I am sorry that you felt the rooms were dated. Our room renovation was just two years ago and we generally get very good feedback. Based on your comments I am not sure if maybe the decor was not to your tasting. With... More 

Harrison, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was clean but. could use some updating. Pool and hot tub area was nice. Wish they had a continental free breakfast. Staff was very friendly and went above and beyond. Can walk to a lot of restaurants.

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for your feedback. I am glad that you found our service and location to be above average. We work very hard to maintain the hotel and to offer great service. I am sorry that you felt the hotel was dated. We just underwent large renovation in our public space and guest rooms just a few years... More 

Atlanta, Georgia
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my 3rd Courtyard in three weeks and I was slightly disappointed. The lobby was updated but the rooms were not. The hotel staff were above and beyond pleasant. There is a shuttle that goes within a two mile radius of the property. The parking is on the other side of the Residence Inn so you cannot see your... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Dear twana78, I'm very sorry to hear that you were disappointed with your rcent stay at our location. Yes it very hard to see your car parked in our lot because of how our hotel is situated. But thank you so much for the complements on our staff and the shuttle service. Our hotel was recently renovated about 2-2 1/2... More 

Creswell, Oregon
Top Contributor
85 reviews 85 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Courtyard has very comfortable rooms in a well kept building, not too far from whatever you'd want to do in Tampa. There is free wi fi in the room, and filtered water and prepackaged ice available on each floor. The desk staff is friendly and helpful. They offer shuttle service to anyplace within a few miles of the hotel,... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great review and score. Coming from a constant reviewer such as yourself your feedback is important to the team. Glad you were able to take in so many things in Tampa and found our location so convenient. We hope to see you again in the near future. Safe travels! More 

Orlando, FL
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Courtyard because it is so convenient to the Tampa Performing Arts Center where our granddaughters were performing. From the time we checked in to our room, all went well until we were leaving. My husband who had recently had hip replacement surgery was not able to carry our luggage down the steps to our car. We... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great score. I am glad that you had a nice visit and I sure that your time with your granddaughters was special. Sorry about the issue with getting some luggage assistance. We will review your comments with the valet and bellstaff to make sure that does not happen again but I am glad it did not... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

On a whim we ended up going to Tampa. We wanted to stay in the downtown and walk the city. We were not disappointed. Friendly staff, relaxed atmosphere, plenty of amenities, pool, gym, filtered water, spacious room overlooking the lush courtyard. A perfect welcome to our first stay in Tampa.

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the great comments. Glad that we could help with your !st visit to Tampa. We hope that we will see you again soon! Safe travels. More 

Madison, FL
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 3 nights for business. The staff was so friendly and helpful-all staff. We ate at their snackbar a time or two, and it was good. Nice lobby. The shuttle was such a nice amenity!!! The drivers were nice and helpful. We really enjoyed our stay and the area.

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Great to hear that our service was right on target. I will be happy to share your comments with the team and I am glad that you had an enjoyable stay. We hope to see you again soon. Safe travels! More 

Tampa, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean, Modern, Efficient and Friendly. Everything about this hotel was great. Starbucks Coffee in the room. Close to restaurants. I was lucky to be here with a light dusting of snow falling. Beautiful!

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for the review and score. I am glad that we were able to provide a great hotel experience for you. We hope to see you again in the near future. Safe travels! More 

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