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Courtyard by Marriott Tampa Downtown

#35 of 160 Hotels in Tampa
Certificate of Excellence
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102 E Cass St, Tampa, FL 33602
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1 room 1 guest
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Courtyard by Marriott Tampa Downtown
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

right off RT 275, right downtown, across river from U Tampa, close to art museum, trolley or bus ride to Amalie arena [lighting & concerts], aquarium. Staff was very friendly and helpful. rooms were good, clean [foam mattresses]. Pool area clean and nice and also shared with Residence Inn. The hotel shuttle bus will take you or pick up in... More 

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Appleton, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff met or exceeded all our expectations. At check i , we had a room availability issue immediately resolved. The work out room met my special requirements with a recumbent bicycle, the bar tender /bistro staff bent over backwards to exceed our requests, though they were short staffed. Felt almost like we were at home for three days. Great... More 

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Florida
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at the Courtyard are fantastic. From the person greeting you at the curb to the receptionist checking you in, they are friendly, helpful, and truly make you feel like you are special to them. The rooms are nice. The pillows leave a lot to be desired. Housekeeping missed a few things in the room.

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback regarding your recnt stay. First and most importantly, I hope that you are doing well from your procedure. I am so glad that you had a great experience and enjoyed the staff and the hotel. Our team works hard to personalize the experience based on the guest needs. Next time hopefully you will be coming... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I was in town for a medical procedure, and this hotel was recommended. It was everything that I was told it would be and more. My room was well furnished and spacious. The staff was helpful and pleasant, with answers and recommendations at the ready. No need to leave the hotel for a meal as the Bistro serves all three... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for your feedback and I am so glad that you had a great experience. In addition, I hope that you are doing well from your medical procedure and hope you are healing quickly. Next time you come to Tampa, i hope it is under more of a leisurely stay. Again, thank you and we hope to... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my mom for one night on a quick jaunt to Tampa and we really enjoyed the hotel. Easy to find once off the interstate, and near the waterfront area. The rooms were much larger than I anticipated, the two double beds were a very comfortable sleep, bathroom clean and spacious, and the pizza and Starbucks coffee from... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for the great review and score. I am glad that you enjoyed your expereience and the service. I know it was a quick trip this time but I hope that you will come for some additional days in the near future. Thank you and safe travels. More 

Miami, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My daughter was taking the Florida BAR exam in Tampa last week. This was the perfect hotel with a nice size, comfortable room (fridge very convenient). Service from Kimberly during check-in and over the phone, the ladies at The Bistro, Greg the property manager and the guys at the Valet was all around EXCELLENT! My husband appreciated being able to... More 

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GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

What great feedback. Thank you for letting us know about your recent experience. I hope that your daughter did well during the Bar Exam. We know that is typically a stressful time for the participants and the staff tries to do as much as possible to ensure a quality stay. We hope to see you back in Tampa soon. Thank... More 

Erskine, Renfrewshire
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for one night during a two weeks holiday in Orlando, while I travelled to Tampa with my wife and son to visit Busch Gardens. The hotel is in “downtown” Tampa, part of the City Centre. I found it easy to get to from Busch Gardens and was able to park immediately outside while we gathered our cases... More 

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Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is an ok hotel, nothing special. The air conditioning was very noisy making it difficult to sleep, trains were passing during the night with their horns blaring. All in all a horrible nights sleep. I made the decision to stay here as I am a Marriott Gold member but didn't realise you receive only free internet. There are no... More 

Was this review helpful? Yes
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you for your feedback. I am so sorry that you did not have a better experience. Most of our comments are very good but when we do get feedback like yours it gives us an opportunity to improve. As a Marriott Gold member you are well aware of the quality of a Marriott stay. I will ensure that maintenance... More 

Grassy Key, Florida
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 27, 2015

We recently stayed at this hotel prior to having surgery with the Norman Parathyroid Center at Tampa General Hospital. This hotel was recommended by the center. We found the staff exemplary in their execution of customer service. Our room was prepared to my on-line profile, a first in my recent stays at other Marriott hotels throughout Florida. Our room was... More 

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Great comments. I am so glad that we were able to accommodate your preferences with a quality stay. I also hope that your procedure was successful and recovery is quick. Our staff has a great understanding of the needs of our guests and especially those people who are here for special procedures. Our goal is to provide a clean, comfortable... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

My wife April and I stayed at the Courtyard Marriott Tampa Downtown while I received medical treatment at the Lung Institute. Having the treatment done was a last chance attempt to gain a couple more years to be with my wife, family and friends. To say the least we were very nervous. When we checked into the Hotel we met... More 

Was this review helpful? Yes 1
GMGregBrooks, General Manager at Courtyard by Marriott Tampa Downtown, responded to this review

Thank you so much for letting us know about your stay. I am so happy to hear you had a great experience. I wish you and your family the best with your treatment and recovery. I realize that your visit was under trying circumstances and can only hope that you return under better circumstances in the near future. God bless... More 

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