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InterContinental Hotel Tampa

#53 of 159 Hotels in Tampa
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4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)
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InterContinental Hotel Tampa
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InterContinental Hotel Tampa
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965 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Hotel Tampa
See the most recent reviews
Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms were okay but if u want a pleasant work out experience , reasonable food or good coffee stay elsewhere. Work out room was poorly equipped, hot, TVA didn't work, etc. many other nicer places to stay. And pool is extremely small

Was this review helpful? Yes 1
Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Charles, Thank you for taking the time to provide feedback about your recent stay with us. I am truly sorry to hear that our accommodations did not meet your expectations. I hope you have a pleasant trip next time you are in the Bay area. Michelle M More 

Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was chosen strategically once I had a flight arriving in Tampa late at night, but my final destination was orlando. The shuttle service picked us up at the airport really easily and free of charge ( good point). The staff was also kind and helpful by handling some packages bought on Internet and delivered there ( also free... More 

Was this review helpful? Yes 1
Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Paula, We appreciate your feedback about your recent stay at the InterContinental Tampa. We are very happy to read that you enjoyed our great location with easy access to the airport and mall. Thank you for your kind words about our kind and helpful staff. We hope to see you on your next trip to Tampa. -Michelle M More 

Syracuse, New York, United States
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel in the heart of Tampa...the dual hotel/office space is very cool (but obviously, keep your shades down if you don't want people to see into your room)...love the open layout...we had a flight issue and were put here for the night...rooms were very clean and nice...staff was great as well...only downside was the pool area was a... More 

Was this review helpful? Yes
Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

We are elated to read your five star review of your time at the InterContinental Tampa. Now that you have experienced us, we hope to have gained your loyalty when in the Tampa area. We trust you made it home safely. -Michelle M More 

Top Contributor
73 reviews 73 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was nice for your average business hotel. The valets were very quick and polite as were the front desk staff. My problem was that I believe the air ducts need cleaning because the building made my sinuses clog right up every time we were inside. If I was outside it would clear up and I would not feel... More 

Was this review helpful? Yes
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

I am happy to read the staff here at the hotel was quick and polite. I am truly sorry your allergies got worse during your stay here. I will bring that to engineering's attention, Thank you for your review and hope you are feeling well. Have a great week. More 

Camden, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was expecting this to be a relaxing and fun getaway for me and my girlfriend, but this hotel made that very difficult for us about 5 minutes after checking in. The conditions of my room were awful, and despite my three phone calls to the front desk - nothing was done about it. As soon as I entered the... More 

Was this review helpful? Yes 2
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

It is very disappointing to see how your recent stay with us went. I am very sorry for towel, television, alarm clock issue and everything else you encountered during your stay. None of that is acceptable and this all will be brought to the right departments so we can get these issues addressed. I greatly appreciate your feedback and hope... More 

Florida
Top Contributor
164 reviews 164 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we arrived in our room the temperature was 79 degrees. We turned the AC on and didn't feel any air coming out of the vents. As I was calling the front desk, I began to hear a dog barking across the hall. The maintenance man was very quick and friendly. He determined that the vents were closed so he... More 

Was this review helpful? Yes
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

I deeply apologize for everything you had to encounter during your stay here with us at the hotel. It is sad to read everything that had happened. I really appreciate your feedback and will be sure these issues get brought to attention. Enjoy your week! More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Prior to check-in I was confirmed upgraded to a junior suite , but at check-in I realized I am "downgraded" to the deluxe harbor view... I was rather disappointed but I had no choice since there is no other rooms available, and I have to accept the free breakfast vouchers the receptionist offered me... This is rather unacceptable... The only... More 

Was this review helpful? Yes
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

I truly am sorry for what you went through during your recent stay. I am glad you were able to receive breakfast and enjoyed it. This is not acceptable and I will bring this to the correct departments attention. I appreciate your feedback and hope you enjoy the rest of your week. More 

Florida
Top Contributor
146 reviews 146 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is not as nice as other Intercontinental hotels that we have stayed but is was fair. The rooms were not very clean, we had stains on our sheets and we even found another guest had left items in the dresser drawers, including a set of car keys. Check in was a nightmare and took 20 min due to the... More 

Was this review helpful? Yes
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

I deeply apologize the check-in process took longer than expected. And, your room was not fully cleaned when you arrived. Than is not acceptable and I will definitely let the right department know so this does not happen again. I thank you for your review and have a great rest of the week. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A good-sized room, comfortable bed and decent wifi speed. Fast elevators, very appreciated onsite free parking and a courteous staff. I was pleased overall for the competitive rate in Tampa. Only major complaint would be tepid water pressure in the shower. And this was ironic since they have the $100 8 jet Speakman shower head. Must have had the annoying... More 

Was this review helpful? Yes
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

Thank you for your review about the courteous staff and comfortable beds here at the hotel. I am truly sorry the water pressure did not meet your expectations. I will bring this information to the engineering department. Thank you and I hope you have a great week. More 

Midwest
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a great business hotel, but it at least hits the mark for family as well. I have stayed at the InterContinental in Tampa multiple times throughout the past several years, each time the staff was friendly, rooms were clean, pool is sufficient, and location is near perfect for our activities. Easy in and out once you know where... More 

Was this review helpful? Yes
Kim D, Guest Service Representative at InterContinental Hotel Tampa, responded to this review

I truly appreciate your feedback about your recent stay here with us at the InterContinental Tampa. I am so happy to hear you enjoy the staff, rooms, and location. Have a great rest of the week and I hope to see you again! More 

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