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InterContinental Hotel Tampa

4.0 of 5 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)
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InterContinental Hotel Tampa
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InterContinental Hotel Tampa
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929 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars NEW

Okay - first the positive: The front desk staff was excellent. There were two young women when we checked in on Tuesday night and they were both very lovely. Jason was also very good - he was getting bombarded with requests and he helped me with mine with humor and poise. There was a young man in the bar that... More 

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Toms River
Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A great perk is the shuttle pickup at the airport .The request for a room on a high floor away from the elevator was honored and the room was absolutely lovely, spotlessly clean and very quiet. Had a light bite at Shula's and breakfast in the restaurant. both meals were fine. The staff was courteous and helpful and I would... More 

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New York City, New York
Top Contributor
108 reviews 108 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was surprised to be disappointed with a number of aspects of my recent business stay at the Intercontinental Hotel in Tampa. On the positive side, this hotel is very convenient to the airport and the room size was decent. But the shower head provided minimal water flow and the mattress was uncomfortably hard. Several of us also were ignored... More 

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gainesville, florida
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I just returned from a two night stay at this hotel. I checked in later - about 8 p. and was just exhausted. The room was filthy! The bedding and towels were clean but the rest was disgusting. Dried toothpaste on the bathroom counter. No toiletries. Used - and wet - coffee filter still in the pot. No tea or... More 

Was this review helpful? Yes 1
Richmond, VA
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Pros: Great location (right across the street from Westshore mall) Comfortable beds Rooms are on the smaller side, but updated I really like the toiletries the hotel supplied I had lunch and dinner in the restaurant in the lobby and both meals were good Cons: I was 2 doors down from the elevator and it was very loud, how loud?... More 

Was this review helpful? Yes 1
Lantana, Florida
Top Contributor
105 reviews 105 reviews
53 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent three nights and everything went smoothly. Check-in was quick and friendly. The room had no view except into the atrium of an office building and into someone's cubical. The room and bathroom was clean. There were plenty of pillows on each bed, and a nice white duvet. Plenty of hot water, towels and toiletries. The room was throughly... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

wow where did you find kim she is a star on the customer service horizon . excellent stay because of her service and empathy. room was great bed too. but you should give a raise thanks kim. when i come back in may . i will stay with this hotel great staff.

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Madison, WI
Contributor
18 reviews 18 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed there in January of '15. The stay was OK. The lobby isn't very grand and some of the public facilities are starting to show their age. The pool is small and uninspiring, plus no hot tub. The bed was very comfortable but the limited selection of cable channels meant I couldn't watch the Australian Open. I wanted to... More 

Was this review helpful? Yes 2
Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

We appreciate your feedback of your time with us in January. We are truly sorry for the inconvenience you encountered with regards to the billing concern your described. We trust that upon contact, the accounting team took corrective action. Hope you got a good nights rest while you were with us on our comfortable beds! -Michelle M More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

Kim & Jess helped my friend and I checked in. I have a weird request each time I stay at a hotel and they were more than willing to accommodate it. Will definitely be staying here again the next time I come to Tampa.

Was this review helpful? Yes
Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Spencer, Great to hear Kim and Jess were able to accommodate your request at check in. They are preparing for your next visit! -Michelle M More 

Lowell, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I have never had a better experience with a hotel staff, they were the best I have en counted on any of my trips, every time I stepped off the elevator I was greeted with a smile and a hello.. The shuttle service was also very efficient and the driver was terrific. There was a business section for the guests... More 

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Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Kevin, I am elated to hear about your experience with us at the InterContinental Tampa! Thank you for your positive feedback with regards to the friendly staff, efficient shuttle service and Illy's Café. Your recommendation is such a great compliment. Hope to see you next time your travel plans bring you back to Tampa. -Michelle M More 

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Additional Information about InterContinental Hotel Tampa

Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Hotel Tampa 4*
Number of rooms: 322
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Also Known As:
Intercontinental Tampa
Hotel Style:
#8 Luxury Hotel in Tampa
#12 Green Hotel in Tampa
#36 Romantic Hotel in Tampa
#38 Business Hotel in Tampa

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