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InterContinental Hotel Tampa

#53 of 159 Hotels in Tampa
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4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)
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InterContinental Hotel Tampa
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InterContinental Hotel Tampa
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991 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pinellas Park, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

We absolutely loved our stay!! Gorgeous room and the best nights sleep we've had in a long time!! Thank you Natasha for all your guidance and fabulous suggestions!! Yessy made us fabulous illy coffees that made our morning just right! Thanks for a great stay Intercon Staff!!!

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Sarasota, Florida
Contributor
18 reviews 18 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When flying out of The Tampa Airport we always use Global Parking and park at the Intercontinental which has covered parking at a very good rate. We had an early flight out to the west coast and decided to drive to Tampa the night before and stay at the Intercontinental and catch the shuttle to the airport in the morning.... More 

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Pittsboro, North Carolina
Top Contributor
81 reviews 81 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I traveled to Tampa on business, staying two weeks at the intercontinental. I am a longtime guest of the Crowne Plaza in Tampa (also excellent) and was disappointed that I was not able to get in there on this trip. At first. However the staff and facilities of the InterContinental won me over almost immediately. The room was spacious and... More 

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Burbank, California
1 review
4 of 5 stars Reviewed 1 week ago

We had booked the hotel for Sat night with an ear!y flight the next morning. Upon arriving late Friday (stayed with friends that night), we had less than 30 minutes to change for an event -the purpose for our visit. We called the hotel to ask if we could change there -' they could NOT been nicer! Helped us out... More 

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I had booked a room with a king size bed and guaranteed it to my credit card. When I checked in, the front desk attendant made no mention of my room type. When I got to the room it had two double beds. I called to inquire, and they said they were all out of rooms with king beds. The... More 

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Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay. I am very sorry for the noise problem with the air conditioning and that we were not able to accommodate your king bed request. When booking through a third party the bed type request is not always passed on to us. We are committed to... More 

Aurora, Colorado
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel 4 nights last week. When arriving, the hotel looked nice and we were greeted by the valet letting us know how the parking worked and where to park if we didn't want valet. Good think we didn't have a lot of luggage because it was a little ways to the front desk from the parking... More 

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Michelle M, General Manager at InterContinental Hotel Tampa, responded to this review

I am deeply troubled to hear about your experience at our hotel. Checking into a dirty room can leave a negative lasting impression that overshadows the rest of any trip. We will be working with our housekeeping team to find out how and why such an instance occurred. I am glad we were able to move you to a different... More 

Senior Contributor
35 reviews 35 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

While the room at the intercontinental was very nice with comfortable beds and good wifi which is essential for constant travelers, I was underwhelmed by the service, the lack of a shuttle service and the attendants. We had to wait over 20 minutes for a cab that we ordered the night before. That's likely to be my only intercontinental visit... More 

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Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Thank you for taking a moment to share your experience. We are truly sorry and certainly disappointed to hear about the perception you are left with about the level of service you received. We are certainly glad to know that your enjoyed other aspects of your recent stay, and we hope that you will give us another chance when visiting... More 

Sarasota
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great Mothers Day brunch thanks to Charley and Stevie...great service and an excellent buffet. The service was both professional and genuinely warm. Would highly recommend the Intercontinental with a special shout out to Michelle at the Front Desk....

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Orlando, Florida
Top Contributor
325 reviews 325 reviews
171 hotel reviews
473 helpful votes 473 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I returned for my basketball weekend as I mentioned in my last review. I had to wait a month or so to publish this review since one can only be submitted every 90 days or so. I found out about a week in advance that they had upgraded me to a King Junior Suite. Since I was traveling alone and... More 

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arichards2015, Front Office Manager at InterContinental Hotel Tampa, responded to this review

First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. It is always of utmost importance to us to ensure that our guest and customers leave the hotel satisfied at all... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Flew in to Tampa and had a few nights here before transferring over to another hotel we had booked. The hotel is more of a business hotel. Walking in to reception you are greeted by staff in the rather vast lobby. The hotel lobby is dim-lighted with a lot of browns and creams. Just passed the lobby on the left... More 

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Jessica S, Manager at InterContinental Hotel Tampa, responded to this review

First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not fully exceeding your expectations. We welcome a variety of guests who are in the area for a variety of reasons. I am pleased you joined our reward scheme to take advantage of complimentary... More 

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