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InterContinental Hotel Tampa

#52 of 159 Hotels in Tampa
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4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)
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InterContinental Hotel Tampa
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1,017 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Room was nice, very clean. They put a $75 hold on your card so be ready for that. Good location. The pool is terrible. Don't even bother checking out the pool. Aside from that we enjoyed our stay. the gym was nice. I would definitely stay there again, nice room at a good price.

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Orlando, Florida
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Came to Tampa for the weekend and found a good deal online. Never stayed at intercontinental before and know it has a great reputation so decided to stay. The hotel is in an interesting "complex" sharing a common atrium space with an office building. Our room faced this atrium and we needed to keep the blackout drapes closed at all... More 

Was this review helpful? Yes 1
Danielle D, Front Desk Supervisor at InterContinental Hotel Tampa, responded to this review

Thank you for taking the time to provide us with the feedback about your stay with us. We are truly sorry and certainly disappointed to hear about the perception you are left with about our accommodations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us... More 

Birmingham, MI
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

While planning my return trip home I realized I didn't have a return boarding pass so I asked a Teyja working behind the desk to assist me. She came over to the computer area and attempted to find the site of the airlines. After some difficulty, she asked her manager Jess who directed us to a different computer and printed... More 

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Danielle D, Front Desk Supervisor at InterContinental Hotel Tampa, responded to this review

Thank you for taking a moment to share your experience. I am pleased to note that you had pleasant encounters with our staff, especially Teyja and Jess. They'll be delighted to hear your wonderful comments, as we pride ourselves in providing exceptional customer service for our guests. We hope to welcome you back on your next visit to Tampa. More 

Ponte Vedra Beach, Florida
5 of 5 stars Reviewed 5 days ago NEW

I had booked a night in the hotel, but in the haste of my driving the 4 hours and loads of extraneous duties with my wife and 4 girls, I found that I didn't have my overnight bag or MY WALLET! Arbornita figured out ways to get me through the night and really helped me out. It is what people... More 

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Neptune, NJ
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 1 night with 9 year old daughter. The hotel is very clean and nice. Room was big with a Separate living room. The pool was outside in an upper floor. The hotel was only a couple minutes to the airport. I wouldn't suggest walking in the area because of the speeding traffic. I struggled to cross the street to... More 

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Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked this hotel for a business trip to Tampa. When we checked in we were given a room on the 11th floor--do NOT stay on this floor-- that sounded like jets were taking off from the ceiling. Called the front desk and they said couldn't do anything that night. I found out the next morning they did have vacant rooms... More 

Was this review helpful? Yes 1
Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Thank you so much for taking the time to write such an informative review. We will absolutely be reviewing some of the points of concern with our staff. We are very sorry to hear about the noise disturbances during your stay. We are committed to ensuring that each guest has a restful and renewing experience with us and I’m disappointed... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I have stayed here more than 10 times. It's the only place we go to and we always enjoy our stay. The rooms are luxuriously appointed but our favorite part of the rooms are the oddly enough, the bathrooms. From the wallpaper to the tile to the fixtures and lighting they're all better than most. I've only... More 

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4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Intercontinental back in May of this year. I personally work at a hotel and have been for years and staying here I have to say it was a good hotel just a little bit expensive for only having the pool and gym included with the stay. The staff was accommodating and extremely friendly. Reading the other... More 

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Manchester, United Kingdom
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a last minute change to our road trip itinerary and what a great choice it was too. The Intercontinental is one lovely hotel! We were upgraded to a junior suite which was one of the best rooms I've stayed in. Really well kitted out with a separate lounge and a fantastic shower. I didn't really want to leave.......

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Baltimore, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

this hotel is supposed be a 4 star hotel I have stayed here 3 times all three I booked though hotwire first time was excellent second time ok but this last time was terrible. they first started out giving me smaller room , door jam parts were falling off they only had two towels for four people . and if... More 

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Michelle M, Front Office Manager at InterContinental Hotel Tampa, responded to this review

Pat, Thank you for taking a moment to share your experience. It is very sad to read that your experiences with us are on a downward trend. This level of detail is important for us so we know exactly how we can improve for future experiences. We are certainly disappointed to know that we failed to meet your expectations. We... More 

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