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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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4500 West Cypress Street, Tampa, FL 33607
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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1,122 reviews from our community

Traveler rating
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    322
    251
    120
    72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
See the most recent reviews
Boston, Massachusetts
1 review
5 of 5 stars Reviewed November 20, 2011

The entire hotel staff makes you feel at home away from home. The gentleman in charge of the Manager's reception (James) is committed to making sure that his guests enjoy the their stay to the fullest.

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Cancun, Mexico
Top Contributor
92 reviews 92 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 18, 2011

My husband and I just stayed here for a quick overnight. I chose the hotel based on good reviews here. We booked on line at the Hilton website as we are honors members. I booked the queen size package that included breakfast and Internet. I made note that we would be arriving after midnight. The rate was $149. When we... More 

Was this review helpful? Yes
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for sharing your feedback. As you mention in the first paragraph, our records show that you reserved a room with 1 queen bed on November 15th. Being that you are a Hilton Honors Member, our team pre-assigned an upgraded, pool view room with 2 queen beds. We appreciate the positive comments about the comfort of our beds, Wi-Fi... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2011

It may not look fancy from the outside but the rooms are very clean and cozy .... the staff are very helpful and courteous. I have a beautiful room with the garden and pool view with balcony. If you go there ask for Brenda at the front desk, she is very helpful, nice and kind. I truly enjoyed my satay... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We appreciate your nice comments! The majority of the $17 million in improvements have been concentrated in our interior areas. We're happy to report that our outside will receive a fresh, new look in the very near future. More 

Tallahassee, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
5 of 5 stars Reviewed November 16, 2011

The package deal for this Doubletree, which includes breakfast and internet, is a great deal. I get a great hotel with a great restaurant and bar and my clients get a great price. I try to stay there whenever I am in Tampa.

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1 review
5 of 5 stars Reviewed November 15, 2011

Great place to stay! Staff is friendly. I would not change a thing!

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Gilbert, Arizona
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 14, 2011

i was just reading the other reviews and I'm shocked at how many people liked their stay. We checked in and noticed the face tissue was almost out and no replacement and no replacement toilet paper and one on the roll was half used. We also noticed our room door, 879 didn't auto shut. When we got back from dinner... More 

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ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are disappointed to read of your experience and the inconvenience during your visit. Please know that we have already taken action to inspect and correct any issues communicated during your stay. More 

1 review
3 of 5 stars Reviewed November 14, 2011

The room selection was not acceptable...they lost my nightgown...woman bartender was surly to me. The lady in gift shop was also rude. Exasperated, I went to front desk and spoke with Karel/Supervisor who patiently listened and accomodated me in all issues.

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ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for allowing Karel to address your concerns and insure that you were happy with your stay. More 

Orlando, Florida
Top Contributor
72 reviews 72 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 12, 2011

Reservation: Bid on Priceline for 3-star properties and ended up with this 3.5-star. Parking: Free parking, and the lot was full for a midweek stay. We did find a spot in the parking garage that does not have an elevator or direct access to the hotel. Walked down the ramps with our luggage, down the sidewalk, and into the lobby.... More 

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ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share detailed comments and include positive feedback about our Front Office team. We appreciate that you allowed our team the opportunity to resolve your concerns. More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2011

The lady at the front desk did a great job. Jimmi on the 10th floor was wonderful. He was very attentive and professional. A great asset to your staff. Darlene took great care of our whole group. Thank you for a great stay.

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Syracuse, New York
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2011

Well folks, they did it again at the Westshore ! As a Hilton Honors Diamond member, I will be the first to admit that our expectations run high. This hotel has delivered without exception and is the Gold standard for the Hilton promise of 100% satisfaction. Whether we are dealing with the front desk (Brenda, Clarinda, Marista, Diuina to name... More 

Was this review helpful? Yes
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for your fantastic endorsement and for commenting about our team members commitment to guest satisfaction. We look forward to welcoming you back soon! More 

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