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DoubleTree by Hilton Hotel Tampa Airport - Westshore

3.5 of 5 4500 West Cypress Street, Tampa, FL 33607
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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1,074 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Fort Myers, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 11, 2011

The staff here are wonderful, the location is great and the restaurant/bar onsite was good. Our room on the otherhand was not equal to the rest of the hotel. Floors were dirty and the room had an odd odor. If we had to spend a lengthy amount of time in the room we would have requested another room. Overall the... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We sincerely appreciate the compliments about our staff and food. While you were with us for a quick visit, please use our CAREline, so that we may provide a room that is completely comfortable. Our goal is 100% satisfaction and we want to earn that "great" rather than just ok. In fact, our team members wear a "Ten" button on... More 

Washington, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 10, 2011

I was booked to come in a stay for a conference I had booked 6 rooms. Reservations booked all the rooms a month off, when I called to try and change the name on one of the August reservations I found that they booked all the rooms a month before...when trying to rebook they were completely sold out and could... More 

Was this review helpful? Yes 2
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We realize that this feedback was posted before the hotel had the opportunity to resolve your concerns and we're happy that we have provided an acceptable solution for you. As discussed, the reservations were made through the Hilton Central Reservations office and date confirmation was provided during the call and via email confirmation. We apologize that our hotel is sold... More 

Melbourne Beach, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 10, 2011

Overall a good stay. A solid 3 star hotel. Love the warm welcome doubletree cookies! Beds were comfortable, rooms clean and modern. The pool and Jacuzzi area was nice. The sports bar ok. A more attentive service staff would raise the bar a bit at this hotel (dirty dishes & food left in hallway for entire weekend stay, unexceptable). They... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for your response. We appreciate the compliments and we will certainly address your comment regarding the dishes. More 

Fort Lauderdale, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2011

This hotel has always been great everytime I come to Tampa. They are great to guests and have a wonderful breakfast buffet. If you are flying into the airport, the hotel is only about a 5 minute drive. The service is what is the tops at the hotel. They have a wonderful executive floor with nice food and drinks everynight.... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you so much for your repeat visits! We appreciate the fantastic feedback about our service, breakfast buffet and Hilton Honors Lounge. We enjoy serving you and we look forward to welcoming you back! More 

Florida
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed August 6, 2011

Requested light sleepers room (quiet area and poolside). Checked in to find our room was in the Tower RIGHT next to the highway. Pool view was only found by going to the balcony and looking straight down ( This must be an inside joke) . Found room to be very small and since we have stayed there before , we... More 

Was this review helpful? Yes 3
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We do have a detailed record of the interactions during your visit. We understand that you would have preferred a complimentary suite upgrade and, unfortunately, we had no suites available. An upgraded, pool view room on a Hilton Honors floor was provided along with access to our HHonors lounge. Discounted, advance purchase rates are fully prepaid and non-refundable, although our... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2011

Jimmy has been in charge of hosting the evening reception on the HHonors floor during my regular business stay at this Hilton over the past 2 years. He is professional and always welcomes the regulars back at the end of the work day. He used to work mornings in the diningroom as well, so Jimmy was a tireless embassador of... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Jimmy is rapidly approaching "legendary" status at our DoubleTree by Hilton! We agree 100% that he is an amazing ambassador for our hotel. He enjoys hosting our complimentary Managers Reception and interacting with our loyal HHonors guests. We appreciate your business and the terrific feedback. We'll be sure to recognize Jimmy, too. More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2011

After visiting several Tampa hotels, I chose the Double Tree to host a two week training event for our company. The hotel staff worked diligently to make sure that all of our needs were met. The rooms were clean and provided a great view. The food was amazing and a nice break from the typical hotel food. Not to mention,... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you so much for the positive feedback and for allowing us to host your training event. Our team really enjoyed serving you and your attendees during both programs. We look forward to welcoming you back in the future! More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2011

Wow, I've stayed here 3 times and I thought they liked me, then they put me in the Tower overlooking the Indy 500, in the pits area, on the front row, with no earplugs. This used to be a fleabag then they spent a couple of dollars and chased away the fleas. They should have put in double pane windows... More 

Was this review helpful? Yes 1
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thanks for the humor included in your review and for the nice feedback about breakfast and our restaurant team. We appreciate your repeat visits and we do like you! We apologize about the noise disturbance during your most recent visit. During your next visit, please contact our 24 hour CARELine if there is anything that we can do to make... More 

Tampa, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 28, 2011

I have booked this hotel several times throught priceline bidding for a great price ($40 a night). The hotel is within minutes of great locations in the area. This hotel acts as a great weekend getaway when we just want to do nothing but lay around or a kids sleepover. The hotel is not a high end hotel but definately... More 

Was this review helpful? Yes
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for the nice feedback and recommendation to use our property as a weekend getaway. While we have the word "airport" in our name, we are certainly not an "airport hotel", as we're surrounded by Tampa's best shopping and dining. We're also just a short drive from beautiful beaches and theme parks. Thank you for your repeat visits and... More 

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 27, 2011

Stayed one night for business. Maid woke us at 7:30 to clean the room. Hot cookie was nice touch. If you accept that no hotel in Florida can get rid of the musty smell in the carpet - not bad. Staff very friendly.

Was this review helpful? Yes
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for your positive feedback about our staff. We will address the early wake up with our Housekeeping team. More 

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Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa

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