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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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4500 West Cypress Street, Tampa, FL 33607
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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1,143 Reviews from our TripAdvisor Community

Traveler rating
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    326
    255
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    75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
See the most recent reviews
Vincennes, Indiana
Top Contributor
138 reviews 138 reviews
65 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 1 week ago

Called hotel in advance of booking to make sure they would pick me up at car rental drop off before booking and was assured YES we will....when I checked in and went to turn the car in was told to take the car shuttle to the airport and then the hotel shuttle would pick me up at arriving flights...REALLY....ended up... More 

Was this review helpful? Yes 4
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your experience with us. It seems several areas of your stay were not as you had expected and we sincerely apologize for the challenges you faced. The services of our 24-hour, complimentary airport shuttle do include pick-up and drop-off at nearby locations, but those stops are worked in to the regular pick-ups... More 

Englewood, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was impressed with the diligent customer service at this hotel. The breakfast was excellent (made-to-order omelette, smoked salmon, capers, fresh fruit and more...all complimentary). I utilized this hotel to pick up my daughter from a red-eye flight. Her flight was delayed past the check-out time. Mo at the front desk was very understanding, and allowed us to check out... More 

Was this review helpful? Yes 1
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your experience at the DoubleTree by Hilton Hotel Tampa Airport – Westshore with us. We’re so happy to read that we were able to accommodate your daughter, after a tiring red-eye flight. We hope you both had an enjoyable drive home! It’s a guarantee that we would love to have you stay... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I found this hotel to be very convenient near the Tampa Airport. It provided a free shuttle to and from the airport. The shuttle also went to two local malls where there were plenty of shops, restaurants, and bars. The van drivers were very friendly. There is also a sports bar on site that is open until 2am each night.... More 

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

You are very welcome! We’re delighted to read that your stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore met your needs and provided a refreshing retreat in Tampa. It was our pleasure to ensure that your stay was exceptional and we thank you for acknowledging the efforts of our staff in your review. Please come and stay... More 

TARPON SPRINGS, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Although the room was mediocre, we received above exemplary service upon check-in. From the complimentary bottled water to the covered garage parking, it was the friendly and outgoing customer service representative, Marcell who greeted us with a smile, that really made our stay so special. Kudos to Doubletree for keeping a professional, courteous staff on hand.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Hearing that the stellar service you received from our staff absolutely made your stay exceptional, makes us very happy. It will be our pleasure to share your comments with everyone, as they will help to confirm that their efforts are definitely appreciated. Thank you for your very kind compliments and for sharing your experience at the DoubleTree by Hilton Hotel... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I found the hotel location convenient to the airport. The hotel has a lot to offer to it's guest and the staff was great. Free shuttle to the airport, I didn't have a car, but it had free parking or valet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It’s great to hear that your recent visit to Tampa was made even more enjoyable by your stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore. Our convenient location to Tampa International Airport is a great asset and we’re so pleased that our staff worked to ensure that your stay was memorable. We look forward to welcoming you... More 

Naples, Florida
Top Contributor
101 reviews 101 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was true Doubletree by. Hilton, with wonderful staff and impeccable service. We were welcome with signature warm cookie - yay!!! We choose this location as being close to Lowery Zoo Park and their lantern festival. Our room was very clean, fresh towels, bed were comfortable. Valet service was great inexpensive and quick. However their food was horrible. We... More 

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share not only the parts of your stay that were enjoyable, but also those that require our attention. We’re delighted to hear that your accommodations met your needs, as well as the attention you received from our staff. It is disheartening however, to read that your dining experiences did not impress you and... More 

Bonifay, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Although we only stayed one night, I have no complaints. The rooms were clean and comfortable. The staff was friendly. We would definitely stay again if we were in the area. We were concerned about noise being close to the airport, but we barely heard a plane once. And the cookies were wonderful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We’re so pleased to hear that the DoubleTree by Hilton Hotel Tampa Airport – Westshore provided you with a peaceful and restful night’s sleep while in Tampa. Thank you for your kind words for our staff and for our property, as well. We look forward to having you return! More 

Senior Contributor
47 reviews 47 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is old and rundown , really needs updating. The service however is terrible, check in was a hassle after the first clerk told me it was all the room they had left, checked with another clerk 5 mins later and found me another. Housekeeping told me to call for more towels instead of just giving me some. I... More 

Was this review helpful? Yes 2
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We do apologize that your recent stay with us did not meet your expectations. We wish that your stay had more closely represented the quality experience that we hope each and every one of our guests experiences. Your comment will be shared with our staff in order to re-emphasize our need for stellar customer service and we thank you for... More 

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm local to Tampa. Husband was having a bunch of friends over for the Mayweather fight on Saturday night. To accommodate him (and me), I helped us both by booking a room so I didn't have to deal with all the testosterone, shouting and beer. Good wife/girl night. The room was not at all as pictured, faced directly upon the... More 

Was this review helpful? Yes 2
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It’s truly disappointing to hear that the relaxing night you expected to enjoy did not come to fruition. We encourage our guests to reach out to us immediately with any concerns, giving us the opportunity to act quickly and get you back to enjoying your stay. We hope you will give us another chance in the future to re-gain your... More 

Cairo, Egypt
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I made the reservation through hhnors website, checked-in the day before I came with the hhnors app & chose my room & the room kye was ready on my arrival. Room size is good,comfortable, stayedo n the 5th floor on the north side of the hotel away from the highway & overlooking a school across the street. Lot of meetings... More 

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It’s wonderful to hear that your stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore was convenient and comfortable, with everything you needed readily available when you arrived. We thank you for sharing your suggestions for room locations and we look forward to welcoming you back in the future for another enjoyable stay. Thank you for your review. More 

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