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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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4500 West Cypress Street, Tampa, FL 33607
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1 room 1 guest
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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1,202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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    (366)
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St Charles, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Last minute reservation after delayed flight. Staff was very accommodating and rooms were clean and modern. Bed was extremely comfortable. We were able to enjoy the breakfast buffet next morning before checking out. Food was excellent, much better quality than your standard hotel buffet. Hotel offered us a 50% discount on the buffet for being a Hilton Honors member. Would... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you very much for your kind recommendation of the DoubleTree by Hilton Hotel Tampa Airport – Westshore! We’re thrilled that we were able to accommodate you during an unexpected delay in your flight and then start your day off with a delicious breakfast. We look forward to having you stay with us again soon and thank you for your... More 

Palm Bay, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our stay was wonderful and staff went out of their way to make us feel important and take care of any needs.We were there for a Political Meeting and Gala and they far and exceeded my expectations. I would highly recommend them in the future and will stay there again, The FRIENDLIEST Staff I have ever met and the hand-written... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We sincerely appreciate your kind and generous compliments for our dedicated staff. It was our pleasure to help to create the most memorable experience for you and we will be sure to share your comments with our staff; it will make their day! Please join us again in the future for another great stay. More 

Atlanta, Georgia
Level Contributor
227 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in is easy and professional. Lobby is well maintained. Rooms are very spacious and well maintained. Furniture is aging the couch was uncomfortable. Biggest complaint is the mattress which was very uncomfortable; nothing like most doubletree properties. The issue is bad enough to discourage me from staying here. Even number rooms are subject to garbage truck noise at 5:00... More 

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We thank you for taking the time to share your experience at the DoubleTree by Hilton Hotel Tampa Airport – Westshore with us. While we’re pleased that the service you received from our staff were courteous, we do wish that your night’s rest had been more exceptional. We will have our Housekeeping team inspect the mattress in your room and... More 

Melbourne, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has recently been updated. Everything very nice from the moment you arrive. Hilton reward floors for those that belong. Conveniently located. Wanted to stay another night but it was completely full.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We’re pleased to hear that your recent stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore was enjoyable and that you noticed our efforts to improve. We hope you will return in the future for another great stay and thank you for your kind review! More 

St Petersburg, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was adequate and the staff was friendly and helpful. We were with a very large group which I'm sure taxed the personnel - especially when 100 people showed up in the lounge to eat a quick lunch. They did a remarkable job getting to everyone and pulled staff from other functions to help. The food in the lounge was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your appreciation of the efforts of our staff. We know they work hard to ensure that every guest in our hotel is fully impressed with their stays and hearing it directly from our guests will make them happy! Please accept our apologies for any inconveniences you encountered as we work to fully... More 

Lake Worth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I'm a "Hilton Honors" member...Stayed one night for a business meeting, while I paid top dollar for a room and was aware of the hotel being under construction, there was no excuse for the cleanliness and functionality of the room & property. Filthy and broken. To bad I was too tired to complain and was blessed to find the linens... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

When our guests face challenges with their stays, we hope they will reach out to us while they are here, so that we may act quickly to get them back to enjoying their stay. We do apologize that your room did not meet your expectations and would have been happy to work with you to find a more suitable room.... More 

Dade City,FL
1 review
5 of 5 stars Reviewed 1 week ago

Checked in Friday 8/14. Issac checked us in and did a great job in giving us directions to our room. Room was very nice. Nice features in the room. Shower was fine. Room faced I 275 which is very busy road but we found the room very quiet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We’re delighted to read that your stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore was enjoyable and provided you with a quiet retreat. We will be sure to share your comments with the staff member you mentioned and we thank you for acknowledging his efforts. It would be our pleasure to have you return and we thank... More 

Mint Hill, North Carolina
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel at the last minute on Travelocity. It was a 3.5 star hotel with an airport shuttle. There were parts of the hotel that looked old & in need of some updating, but they were evidently in the process because the room I got had new carpet etc. & was quite nice. There were a few places... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for noticing our efforts to improve throughout the DoubleTree by Hilton Hotel Tampa Airport – Westshore. We’re working diligently to ensure the atmosphere and comfort that we offer our guests is stellar and we hope you will return in the future when everything is complete. Thank you for mentioning our convenient location and complimentary airport shuttle. We look... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is a huge disappointment. We have a Knights of Columbus Exemplification here this weekend (August 14-16, 2015). This hotel is not prepared to deal with big crowds. The facility is designed to ensure that you have to walk lots and lots. The parking garage has no noticeable connection to the hotel or even an elevator. "TOWER" room assignment... More 

Was this review helpful? Yes 1
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It is disheartening to hear that you were presented with so many challenges while staying with us. We encourage our guests to reach out to us should any concerns arise during their stay, giving us the opportunity to immediately react and attend to any problems. We will review your comments with our management team in order to better facilitate the... More 

Washington DC, District of Columbia
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall this hotel is ok. Old achy bones with several paint coats. Ive had terrible rooms in the past and Ive had better. They are finally renovating but that didn't help this review. You can remodel all you want but attention to detail is always key! This review is based on my latest visit in mid August 2015. First the... More 

Was this review helpful? Yes
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are truly disappointed to read that your recent stay with us was so challenging. This is not at all what we want our valued guests to experience, and we will share your comments with our staff in order to re-emphasize our need for quality customer service and attention to detail. We are pleased that the interaction you had with... More 

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