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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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4500 West Cypress Street, Tampa, FL 33607
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1 room 1 adult
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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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236 Reviews from our TripAdvisor Community

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Tampa, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

The lobby of the hotel and the staff are nice however when you get to the room it's a completely different experience! I am a Diamond HHonors member and was highly disappointed that the "upgraded room" I received looked nothing more than a basic hotel room - worse than a Hampton inn which I actually like. I purposefully selected the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank AB627
San Francisco, United States
2 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights for as part of an industry event. It would be far easier to list the things that went right than to itemize all that went wrong. This property is very dated, dingy, and I found many of the staff to be unhelpful and/or disinterested.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dan D
Tampa, United States
1 of 5 stars Reviewed 2 days ago NEW

I've been a Hilton Honors member, and traveling using Hilton Hotels for business over the last couple of years. The DoubleTree Tampa Airport was by far the worst Hilton experience I've ever had. The room was not cleaned when I arrived, toiletries and amenities (coffee) were not restocked. The bathroom for my room had a continual stench from arrival to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew M
Orange, Virginia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Sooo i stayed at this hotel on 2/6/16 and room was great, great bed, nice private balcony, and no noise. All would of been perfect buuuut i go in bathroom to take a relaxing tub bath and on the left side of the toilet staring me in the face is a inch worth of brown dark dirt at the bottom... More 

Helpful?
Thank cookiesncream76
Pensacola, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at this hotel for a conference. The hotel was nice with a good location close to shopping and the airport. However, the service at the hotel really made the difference. Marcel at the front desk went above and beyond to make sure that myself and my party had an enjoyable stay. He gave great recommendations and did... More 

Helpful?
Thank HDS3780
Kentucky
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Front desk clerks were spectacular and should be proud of how they represent! The room was just barely average. For the price....it kinda was sad! I've stayed in budget hotels that were far nicer. Bathrooms are tiny. No microwave in room. No fridge unless you pay an extra $5 a day and I was a Hilton Honor member. Beds &... More 

Helpful?
Thank Tricia L
Knoxville, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The front desk staff was polite but the bar staff was terrible. The hotel is sub par but tolerable. The breakfast buffet is awesome and the staff great! However, I recommend not having issues because no one will probably truly care.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Constance R
Winston Salem, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Hotel had ants in the bathroom. Room needs to be renovated, very dated and worn. Closet door jammed against bottom of carpet. Notified the front desk and manager on duty and problem was never resolved during my stay. Hotel had a practice or policy to copy you identification and credit card during the check-in process. This policy is a security... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Willie W
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your review. Please accept our sincere apology for the shortcomings during your stay. It's disappointing to learn about some of the conditions of your guest room. Please be assured that our management team will review and make improvements for future guests. We do hope that you will give us another opportunity to... More 

Oakland, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

As a long time Gold or Diamond Hilton member I was so underwhelmed by this hotel I am compelled to write this review. The room was dark, smelly, and in dire need of upgrading. When I entered the room I was wondering why the black out curtain was closed. The reason? The patio faced a wall - just a few... More 

Helpful?
Thank Irene Y
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We appreciate your feedback, and we are extremely disappointed to learn that we missed the mark on ensuring your complete satisfaction. Your comments will be shared with our management team to improve the conditions and amenities that are in our guest room for future guests. It's our hope that you will reconsider and give our hotel another chance to regain... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is a nice hotel conveniently located near the airport. The beds are comfy and you have two very nice shopping malls within 10-15 minutes with great shopping and several restaurants. I recommend this hotel simply because it's convenient to everything needed for business or pleasure.

Helpful?
Thank Sharon W
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you, Sharon, for your great review, and we are thrilled to learn you had a comfortable stay. We are glad that our prime location to all the area's attractions was a benefit to your visit to Tampa. It would be a pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore! More 

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