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Hilton Tampa Airport Westshore

#68 of 159 Hotels in Tampa
Certificate of Excellence
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2225 North Lois Ave, Tampa, FL 33607-2355
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Hilton Tampa Airport Westshore
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Hilton Tampa Airport Westshore
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487 reviews from our community

Traveler rating
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    174
    93
    44
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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There are newer reviews for Hilton Tampa Airport Westshore
See the most recent reviews
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 21, 2014

I didn't have very high expectations given the location, but it turned out to be a decent property and in fact with in walking distance of several decent restaurants. The rooms were acceptable and the amenities as expected for this level of property. The HHonors club is rather small, but breakfast and afternoon snacks were fine.

Was this review helpful? Yes 1
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Tazmwl, Thank you for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were happy to see that you enjoyed your time with us and our close proximity to several great restaurants. Thank you also for your feedback regarding our Executive Lounge. I will be sure to share your comments... More 

Tallahassee, United States
2 reviews
2 of 5 stars Reviewed May 19, 2014

Although location is very good, this hotel is in need of sleeping room repairs and updates. A/C very loud, cutting on and off throughout the night keeping me awake. Carpet dirty and stained. Banquet staff disruptive trying to set up for next group an hour before our function ended even though they were repeatedly asked not to due to our... More 

Review collected in partnership with Hilton Hotels & Resorts

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GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Vicki S, Thank you for taking the time to write a review regarding your recent stay with us at the Hilton Tampa Airport Westshore. I am very sorry that you did not fully enjoy your stay and that you were disappointed with the quality of the room and the disruption at the end of your function. I will be... More 

Va Beach, United States
1 review
1 of 5 stars Reviewed May 16, 2014

I hadn't planned on staying at a Hilton on this trip, but I couldn't find a Marriott nearby. I was surprised that a Hilton would have availability that close to arrival time. I know why now. I had problems with the HVAC a couple of times. The floor lost internet on at least two occasions. There was a significant electrical... More 

Review collected in partnership with Hilton Hotels & Resorts

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GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us at the Hilton Tampa Airport Westshore. I am very sorry for the issues you endured during your stay. I do agree that since we delivered your request for a feather-free room the first night, it should have been maintained throughout your stay. I have... More 

Savannah, Cayman Islands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

Was a very great experience, Very close to shopping malls and restaurants. Very friendly staff , fast pace assistance, really enjoyed it. Very clean, nice view, Bathroom was a little small but for a couple was comfortable. Beds were the most comfortable beds, soft and clean.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Janeka E, Thank you so much for taking the time out of your day to write a review regarding your recent stay with us at the Hilton Tampa Airport Westshore. We were thrilled to see that you thoroughly enjoyed your visit, our staff and our property amenities and location. We look forward to having you as our guest again... More 

Winter Springs, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

Had 4 rooms for 3 nights for a family wedding - and the experience was wonderful. EVERY team member was friendly, helpful and professional. The sheets on the bed were crisp, clean and fresh. Beds were comfortable and the seating by the pool was great - lot of options.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Karole S., Thank you so much for taking the time to write such a wonderful review regarding your recent stay with us at the Hilton Tampa Airport Westshore. Thank you for taking the time to recognize our staff and the great customer service that they provided to you and your family. I will be sure to share your feedback... More 

Lakeland, FLorida
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 8, 2014

Upside: Stayed May 1-2, 2014. 11th floor balconies have solid concrete wall obstructing view. Front desk promptly moved us to 12th floor w/railed balcony w/view of airplanes just airborne. Spacious balcony but no chairs. Rolled out chair and ottoman from the room, and it was wonderful. Concierge guest rooms spacious. Concierge Lounge on 11th floor open 24/7 w/yogurt, cookies, water,... More 

Was this review helpful? Yes 1
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear MaryEllenSelf, Thank you so much for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were glad to see that we were able to accommodate your request to be moved to the twelfth floor and that you were able to enjoy the Manager's Reception on our Executive Level from 6pm-9pm.... More 

Denver, Colorado
Top Contributor
64 reviews 64 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 1, 2014

Stayed here recently and was surprised. Couldn't find any relatively inexpensive rooms in Tampa and then found this Hilton wasn't full yet. Shuttle was convenient and short five minute ride or so from TPA airport. Club lounge is a little cramped(I'm a Diamond HHonors member and get access) and even the doorway itself is odd as it is right outside... More 

Was this review helpful? Yes 1
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear SPGPlatTraveler, Thank you for taking the time to write a review regarding your recent experience with us at the Hilton Tampa Airport Westshore. We were glad to see that you were happy with the cleanliness levels of the rooms and our facilities as well as our proximity to several great dining and shopping options. We look forward to having... More 

Orlando, Florida, United States
Top Contributor
73 reviews 73 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed for two nights, one in a regular room and one in a junior suite .Both rooms were very nice. The suite had a nice large bathroom with tub and shower. The thermostat was not working in the main room of the suite, but maintenance was sent to repair. Other than that, was a great stay, super friendly staff... More 

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GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear GunsandHosesTravel, Thank you so much for taking the time to write a review regarding your recent visit at the Hilton Tampa Airport Westshore. We were happy to see that you enjoyed both rooms that you had reserved and the amenities offered. I apologize for any inconvenience that the malfunctioning thermostat may have caused, but I am glad to see... More 

St Petersburg, United States
1 review
3 of 5 stars Reviewed April 22, 2014

The staff was very helpful in getting the accommodations for the handicapped accessable rooms that we needed. The hotel seemed under staffed for the Star Trek Convention we attended. Basically only one restaurant available. As two of us are baseball fans, we were upset to find the cable company did not provide access to Sun Sports.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Susan, Thank you for taking the time to write a review regarding your recent experience at the Hilton Tampa Westshore. I was glad to see that we were able to accommodate your request for an accessible room. I do apologize for the bar seeming understaffed. This is something that we are reviewing with our team so that we may... More 

Ponce, Puerto Rico
2 reviews
3 of 5 stars Reviewed April 22, 2014

No communication in telling us the client that a power outage happen earlier that day. The power was important to our work and a chance of that type need it to be address. Hilton is a Great Hotel every were we go but from time to time we do encounter problems with the smell of the room or staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Carlos G., Thank you for taking the time to write a review regarding your stay with us. I do apologize for the inconvenience that the power outage may have caused. The power outage was due to an area wide surge and while we took it upon ourselves to contact all of our guests, both in house and departing, informing... More 

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