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Hilton Tampa Airport Westshore

#69 of 159 Hotels in Tampa
Certificate of Excellence
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2225 North Lois Ave, Tampa, FL 33607-2355
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Spring Training
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Hilton Tampa Airport Westshore
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Hilton Tampa Airport Westshore
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485 reviews from our community

Traveler rating
    150
    174
    92
    44
    25
See reviews for
77
101
36
199
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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There are newer reviews for Hilton Tampa Airport Westshore
See the most recent reviews
Orlando, Florida
Top Contributor
305 reviews 305 reviews
27 hotel reviews
865 helpful votes 865 helpful votes
3 of 5 stars Reviewed June 8, 2014

There are reasons Hilton Westshore has a 69% TripAdvisor rating. Multiple incidents upon arrival caused me to reflect upon the old saw about first impressions. Being the Official Schelpper for a truckload of printed conference materials weighing about 300 pounds in 20 plastic tubs, I asked reception to have someone unload and take them to the conference area. Not until... More 

Was this review helpful? Yes 2
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

I would like to thank you for taking the time to review your stay at the Hilton Tampa Airport Westshore. I am terribly sorry that you did not fully enjoy your stay. I have shared your comments about your guest room with our Chief Engineer so that they may be addressed. I do apologize about the miscommunication regarding the carts... More 

Ft Lauderdale, Fl
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 6, 2014

Hotel was about what I expected, and the rate was very good. I was not there very much, but the one thing that impressed me was the friendliness and helpfulness of the staff. Especially the Executive Club help.

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. I am glad to hear that you enjoyed your stay and our Executive Lounge. I will be sure to pass along your kind words to our Front Desk team. We look forward to having you as our guest again in... More 

Suwanee, Georgia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 6, 2014

Stayed here 3 nights for a convention. Can't rate it above a 3 star. I'll start with the cons: Rooms seemed tired. Light above vanity flickered (needed a new ballast). Toilet ran constantly. The towel shelf next to the tub/shower was placed such that when you bent over to turn on the water, you would stand up right into the... More 

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you so much for taking the time to review your stay with the Hilton Tampa Airport Westshore. I am very sorry you did not fully enjoy your stay and the inconveniences you experienced. I will address each of your comments with our management team and Chief Engineer. I hope that you had a safe trip upon your departure from... More 

Bismarck, United States
1 review
5 of 5 stars Reviewed June 5, 2014

The staff at this hotel was extremely friendly and very helpful. The lady that works at the bar was amazing!! Everyone went out of their way to make sure our stay was comfortable. Would definately recommend this hotel to others!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were thrilled to see that you thoroughly enjoyed your visit and that you found our staff friendly and accommodating. We look forward to having you as our guest again in the future. All the best, AJ Jabbour General Manager More 

dayton
1 review
5 of 5 stars Reviewed June 5, 2014

We stayed our last night in FL at this hotel by the airport. I thought we had great accommodations for the week until I arrived at the Hilton. Just walking into the room, I realized I could have been extremely happy with all the spacious quarters. Just climbing into the fluffy bedcovers and the comfortable mattress, I knew I was... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you so much for taking to time to review your stay with the Hilton Tampa Airport Westshore. We were so happy to hear that you truly enjoyed your stay with us, and found our accommodations and guest rooms to exceed your expectations. We look forward to seeing you the next time you are in the Tampa Bay area. All... More 

San Diego, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Convenient to the Tampa airport with excellent service. The hotel was quiet, had free parking (what a novelty!), and the buffet breakfast was high quality. Omelets were also available upon request. Staff had great suggestions for dinner.

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were thrilled to see that you thoroughly enjoyed your visit, our staff and our property amenities and location. We look forward to having you as our guest again in the future. All the best, AJ Jabbour General Manager More 

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 31, 2014

Another large company that takes in the revenue and doesnt care. Overworks their staff and probably underpays them. All front desk staff unhappy.. Female attendant was arguing with male manager( leonel?) which made my wife uncomfortable. Rooms was clean and bed was uncomfortable. Had smoky musty smell to room. Ordered room service.. Took 55 minutes on a wednesday night to... More 

Was this review helpful? Yes 1
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review regarding your stay with us. I am very sorry you did not fully enjoy your stay, and for any discomfort you endured. I will be sure to address each of your concerns with our management team. I do apologize that we did not provide you with the top notch level... More 

Rancho Mirage, United States
1 review
3 of 5 stars Reviewed May 29, 2014

Shuttle service was very inconsistent. There appears to be a communication problem between the front desk and drivers. Pickup timely at the airport or drop-off points is questionable. Be prepared to call yourself more than once to follow-up on your pickup.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us at the Hilton Tampa Airport Westshore. I am very sorry for any inconvenience you may have endured during your stay. We do run the shuttle service on the hour and half hour. Sometimes due to the many different schedules of our guests, we may... More 

Senior Contributor
43 reviews 43 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 21, 2014

I didn't have very high expectations given the location, but it turned out to be a decent property and in fact with in walking distance of several decent restaurants. The rooms were acceptable and the amenities as expected for this level of property. The HHonors club is rather small, but breakfast and afternoon snacks were fine.

Was this review helpful? Yes 1
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Tazmwl, Thank you for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were happy to see that you enjoyed your time with us and our close proximity to several great restaurants. Thank you also for your feedback regarding our Executive Lounge. I will be sure to share your comments... More 

Tallahassee, United States
2 reviews
2 of 5 stars Reviewed May 19, 2014

Although location is very good, this hotel is in need of sleeping room repairs and updates. A/C very loud, cutting on and off throughout the night keeping me awake. Carpet dirty and stained. Banquet staff disruptive trying to set up for next group an hour before our function ended even though they were repeatedly asked not to due to our... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Dear Vicki S, Thank you for taking the time to write a review regarding your recent stay with us at the Hilton Tampa Airport Westshore. I am very sorry that you did not fully enjoy your stay and that you were disappointed with the quality of the room and the disruption at the end of your function. I will be... More 

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