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Hilton Tampa Airport Westshore

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2225 North Lois Ave, Tampa, FL 33607-2355
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Hilton Tampa Airport Westshore
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519 Reviews from our TripAdvisor Community

Traveler rating
    162
    186
    97
    47
    27
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84
106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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There are newer reviews for Hilton Tampa Airport Westshore
See the most recent reviews
Vergennes, Vermont
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Room was like 10 years old, sink dripped and the toilet made lots of noise with every weak flush,the toilet seat was loose and no towel rack so had to place towels on sink or toilet tank yuck.Left the room at 10:00 am came back at 1:30 and room was not made up. Very disappointed.

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing your experience and I am sorry to hear about the condition of your room. This is certainly below our standards and I apologize for the inconvenience. Would you mind letting me know which room you were in, so I can follow up on these items? Our rooms should have towel hooks in the bathrooms, so I want... More 

fairfield, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and clean. The only thing was the room was dusty like it was cleaned in months. The staff was excellent the food was excellent the bar was excellent. The pool and other areas of the hotel was excellent 10

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing your experience Neema and we are really glad you enjoyed your stay with us. We understand you have many choices when selecting a hotel, and we appreciate you selecting Hilton Tampa Airport Westshore. I will pass on your comments to our team, as your feedback inspires us in what we love doing every day. I apologize for... More 

Jupiter, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The hotel had no room for me when I arrived. Then the ac kept me up all night. Terrible service and terrible accommodation s . Not your typical hilton . The front desk staff was not helpful and I slept horribly!

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SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

I am really sorry to hear about your experience Susan and I would love to get a chance to make this right for you. I understand your frustration and want to let you know this is unacceptable and of course well below our standards. Thanks for your time, as I will use this information to improve our services. I hope... More 

Melbourne, Australia
Top Contributor
73 reviews 73 reviews
62 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay: 2 nights in May 2015. Typically solid Hilton experience. Very pleasant stay at a good price. Staff: Very friendly and helpful. Small shop near reception (pricey but convenient). Room: King-size bed (very comfortable). Spacious but somewhat dated. Work desk and recliner chair. Excellent sleep quality, due to quiet neighbourhood away from major roads. Bathroom: Stand-alone shower, more than enough... More 

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this great review. We are really glad you enjoyed your stay and I very much appreciate your business. We take great pride in our service and we strive to ensure each guest feels cared for, valued and respected. Please let me know if there is anything I can do to make your stay... More 

Minneapolis, Minnesota, United States
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there last week for business. Very close to the airport so commuting is super quick. The room was spacious and as fresh as expected considering how old the hotel is. I had a good view, soft bed and the people working at the hotel were very courteous, to the point of nearly going out of their way to greet... More 

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this excellent review. We are glad you enjoyed the location, but even more glad that you enjoyed the hospitality shared by our team. We promise to ensure each guest feels cared for, valued and respected. We look forward to your return and please don't hesitate to reach out to me if there is... More 

Ashburn, Virginia
Top Contributor
94 reviews 94 reviews
55 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hilton Tampa Airport is a basic full service Hilton....period. Good for a business trip or a quick stay. Located near plenty of restaurant and the downtown area. Rooms were clean and service good. Hotel looks and feels a little date but it is still a decent place.

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking time out of your day to share your experience. I am glad to hear you enjoyed the service and the nearby restaurants and shopping. We most recently finished a renovation of the lobby, restaurant, lobby lounge and executive lounge. Thanks for choosing us and please call on me if you need anything to make your next stay... More 

Chicago
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Large room with very comfortable king size bed. Close to airport (free 10 min shuttle) Excellent breakfast buffet, worth the $17; very frequent shuttle service to airport (runs from 5:30 AM - 1:30 AM)

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing this excellent review and for choosing us. We are glad to hear about your experience and I will definitely pass on your comments to our team. Please call on me if you need anything and we hope to see you again soon. You can count on us! Regards, Sebastian Hansen, General Manager More 

Mesa
2 reviews
3 of 5 stars Reviewed April 28, 2015

Friendly and close to two nice malls as well as several nice restaurants from high end to low...They just need maintenance to address air conditioners in the rooms. The maids need to restock the room accordingly the same as if the guest checked out completely; they were very relaxed as we were there for seven nights and each time they... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing your experience and I am glad you found our staff to be friendly. I am sorry we did execute to the housekeeping standards you deserved and that our AC system was not resolved promptly. I assure you I will use this information to better our services. I hope you choose us the next time you are in... More 

1 review
5 of 5 stars Reviewed April 28, 2015

I stay in Tampa for business a lot and this is my favorite hotel due to the proximity to the airport, businesses and excellent dining. No "surprises" like a band playing until 11pm etc. This is an excellent place to stay for business travellers

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for the excellent review and for your continued business. We are happy to hear how much you enjoy our hotel. I will share your comments with our team. Please call on me if you need anything and we look forward to your next stay. Regards, Sebastian Hansen, General Manager More 

Middlebury, Vermont
1 review
2 of 5 stars Reviewed April 23, 2015

I am staying at this hotel right now for a work conference. I will start with the positives: the catered food and the food at the restaurant was quite good. The folks at the conference claimed that the A/V tech crew were very attentive and helpful. Additionally, I can add that the staff here are all very pleasant and go... More 

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience and for giving us your business. This information is extremely helpful in improving our services and execution. Thanks for sharing your positive feedback in regards to the service you received and I will make sure those team members are recognized. I apologize for the shortfalls you mentioned and I understand your... More 

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