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Hilton Tampa Airport Westshore

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2225 North Lois Ave, Tampa, FL 33607-2355
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Cigar City Package
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Hilton Tampa Airport Westshore
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Hilton Tampa Airport Westshore
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549 Reviews from our TripAdvisor Community

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Traveler rating
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    192
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frisco, Texas
1 review
1 of 5 stars Reviewed yesterday NEW

I got to the room around 9:30 pm, and found the following: • The AC would make an unbearable noise, so I had to turn it off for the night, so I can sleep • The front door lock’s deadbolt was broken, so I couldn’t use it • All windows were very dirty • One window was broken, so there... More 

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Chicago, Illinois
Level Contributor
93 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As a travel pro I always rate the hotel based on the advertised quality. This hotel both meets and misses some of the marks. The lifts are the slowest ever!! I waited more than once over two minutes for one and all three appear to be working. The hotel does not appear to be full either. Certainly no big meetings.... More 

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SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your review. We very much appreciate your business and yoru feedback. Thanks for the positive comments and I will look into the items you were dissapointed with to see how we can improve in those areas. We strive to ensure every guest feels cared for, valued and respected. Please call on me if... More 

Nags Head, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago NEW

I wasn't going to write this review but this hotel just can't seem to get things right. The TV in my room wasn't picking up the basic channels so I called the front desk. Two hours later an engineer came up and decided the TV needed to be replaced. He said he'd be back in 10 minutes...one more hour later... More 

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for the feedback and I am really sorry about the situation with your television. We are currently going through a HD Channel Upgrade and this caused an issue with the television in youroom. I understand your frustration and I will work with my team to ensure we are delivering upon our promises. I hope you can give us another... More 

Overland Park, Kansas
Level Contributor
275 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked on line at Hilton.com as I always do and saw that the price for a king bed was $30 more than a room with two doubles. My preference was for a king bed, but since the booking was for work I got the two double beds. I did however type in the comments that I would like a... More 

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SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience. As I mentioned to you in my e-mail, we were sold out of King beds on that evening. I assure you we are very transparent in our business and we very much value our Hilton Honors guests and make every effort to upgrade when possible. The price difference of $30 is... More 

Irmo, South Carolina
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here with co-workers for a few days on business. The property overall is not bad. Staff is pretty friendly and really seem to care to enhance the customer experience when needed. I did not however, care for the beds. For a Hilton property, I really thought that the bed would be the least of my concerns, but neither... More 

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SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing your experience and I'm glad you found our team friendly. Guest service is extremely important to us. I'm sorry you were not happy wit our Hilton Serenity Bed. Please let me know what room you were in so I can take a deeper look. Thanks for your business and we hope you choose us the next time... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was in town for one night to visit breweries and friends. Chose the location as it is walking distance to Cigar City Brewing. Great location, convenient to the airport. Very clean and comfortable. Staff is outstanding. Check in took less than a minute and the room was ready early. Great place for a quick stay.

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this excellent review David. We are glad to know you found our hotel clean and convenient and our staff accomodating. I am fortunate to have a great team of hospitality professionals that strives to ensure every guest feels cared for, valued and respected. We really appreciate your business and hope to see you... More 

Jackson, Mississippi
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful, newly built easy access from interstate, even with the construction going on....Desk clerk were amazing......Special thanks to the Security guard on duty, really went over and beyond to be accommondating ...

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SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this great review. We are so glad you enjoyed your stay and thanks for the compliments of our staff. I will make sure to pass this on to them, as they take great pride in ensuring every guest feels cared for, valued and respected. Thanks for your business and please call on me... More 

Rugby, United Kingdom
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very pleasant stay , albeit just one night. We took a room on the Club Floor so had access to a "club" room with snacks in the evening and breakfast. Surprisingly small it feels like a makeover is long overdue. However , as is often the case , the gentleman managing the room was very helpful. Room was excellent... More 

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this great feedback. We really appreciate your business and we are glad you enjoyed your stay. We hope you choose us the next time you are in the area and please call on me if you need anything. Regards, Sebastian Hansen, General Manager More 

Bonita Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Took my daughters and 2 granddaughters to the Florida Aquarium. The Hotel was at a great location and the girls enjoyed the mall nearby. The room was a great value and even though the hotel was 80% occupied, the noise level was very low and

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this excellent review and we are glad you enjoyed you and your family enjoyed your stay. There is so much great shopping and restaurants in the area. We hope to see you again soon and please don't hesitate to call on me if you need anything. Regards, Sebastian Hansen, General Manager More 

Amersham, United Kingdom
Level Contributor
193 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Strange title but that's what comes to mind. Well run. Not much in the way of eateries when I was there - a bar area which serves food during the day and evening. There did appear to be a restaurant but it wasn't available for lunch or dinner the week we were there. However there are some walkable eateries within... More 

Was this review helpful? Yes
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience. We are really glad you enjoyed your stay with us. Thanks for choosing us and we hope to see you again soon. We strive to ensure every guest feels cared for, valued and respected. Please call on me if you need anything. Regards, Sebastian Hansen, General Manager More 

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