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Hilton Tampa Airport Westshore

3.5 of 5 2225 North Lois Ave, Tampa, FL 33607-2355
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Certificate of Excellence 2014
Hilton Tampa Airport Westshore
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Hilton Tampa Airport Westshore
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468 reviews from our community

Traveler rating
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    167
    87
    43
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
1 review
4 of 5 stars NEW

Didn't have a room available when we arrived at 300pm for check-in which was annoying since we had booked it over one month in advance. After going back and forth with the woman at the front desk she was able to get housecleaning to get us a room in a reasonable amount of time. The overall appearance of the hotel... More 

Review collected in partnership with Hilton Hotels & Resorts

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Senior Contributor
33 reviews 33 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I don't usually leave 5-star reviews for hotels unless they go above and beyond, on top of the basic hotel amenities. Pros: -Clean, elegant lobby -Fitness center -Free WiFi -Room was clean and well-designed -Bathroom well-lit and well-designed -Access to Airport shuttle was useful -Fast, clean elevators -Lemon/fruit water in lobby -Computers and printer near lobby -Complimentary water bottles -Customer... More 

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Tampa, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

This is a disgrace to the Hilton flag, old dingy, poorly maintained. AC was out and never fixed. Romance package purchased expecting full service breakfast in the am, but given a buffet. a buffet???, like I was at a motel 6. $3 sodas only available in the lobby.(what happened to soda machine by the ice machine or stocked mini-bar???) To... More 

Review collected in partnership with Hilton Hotels & Resorts

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Ormond Beach, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

this hotel offered extremely good food during our business lunches. Breakfast could be changed up daily to add variety but the food was good overall. The staff was extremely helpful but check in was sketchy due to one of the floors having the carpets cleaned so there was a short delay checking in. Overall this is a very nice hotel... More 

Review collected in partnership with Hilton Hotels & Resorts

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Winter Park, United States
1 review
3 of 5 stars Reviewed 1 week ago

It's not bad. It appears they have recently done a reno and it looks fresh. Executive Lounge is new and looks great, however there is no staff on duty in lounge and the food presentation is not up to Hilton quality. I was only there for evening service. Limited food and No alcoholic beverages offered at all. Not even for... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for reviewing your recent stay with us. We are always looking for ways to enhance our guest experience, and so I really appreciate your feedback. We have recently completed a hotel refresh and are very excited about the results. We hope that you will reconsider choosing us for future travels as we would love to welcome you back... More 

Indiana
Top Contributor
72 reviews 72 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, but the hallway and room had kind of a musty smell. After returning from being gone since 730am I found my room still not serviced at 530pm. The housekeeper came right as I was leaving again at around six. Thought that was rather poor service.

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you very much for reviewing your recent stay with us. I have shared your comments with our Executive Housekeeper so that we can assure this does not happen again. We are always looking for ways to enhance our guest experience, so I appreciate your feedback. We would love to welcome you back again for future travels. All the best,... More 

Tampa, Florida
2 reviews
1 of 5 stars Reviewed 1 week ago

This Hilton is disgraceful. I expect so much more from a Hilton property. I got a room that I would expect to find at a motel 6 property. I have stayed at Hampton Inn's (hilton chain) and had better rooms. I chose Hilton because it was supposed to be a higher end property. It was dingy, stains on the carpet,... More 

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. I deeply regret we missed the opportunity to offer the special items included in... More 

clearwater
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night in executive room with my wife. Fast check in. No valet help with bags so we did it ourselves. Nice room, clean and comfortable. Lots of parking, free.Great shower, though bathrrom is quite small. No microwave in room. Called to guest services, no answer had to go down to front desk. Pretty comfortable bed. As stayed in... More 

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

I'd like to stop by and thank you for your recent stay with us. I have shared your kind words with our entire staff as well as your feedback with our Food and Beverage Director. We would love to welcome you back as our guest for future travels. All the best, AJ Jabbour More 

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

I'm Very loyal to the Hilton hotels so I was very surprised our stay was less than perfect! First check in and check out were very quick and the front desk staff was top notch! Second our room was clean and nice, the bathroom was small in comparison to other hiltons but still okay. As always I love Hiltons bedding... More 

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for taking the time to review your recent stay with us. We really appreciate your feedback as we are always looking for ways to enhance our guests' experience. I have shared your comments with our Executive Staff in order to address the issues as well as share your kind words with the front desk and shuttle drivers. We... More 

Lake Mary, FL
1 review
1 of 5 stars Reviewed 1 week ago

I'm sitting in my room as I speak... the AC is broken and all I get is "I'm sorry we are working on it". I keep asking if I can get a different room.. and she keeps saying they are working on it... not the quality I expect from Hilton. I picked the Hilton because I would be staying in... More 

Was this review helpful? Yes
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thank you for reviewing your recent stay with us. I am so sorry you did not fully enjoy your experience. I've addressed your comments with our Front Office Manager and Chief Engineer so that we may take care of this issue. We would love to welcome you back for future travels and make things right. All the best, AJ Jabbour More 

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Additional Information about Hilton Tampa Airport Westshore

Address: 2225 North Lois Ave, Tampa, FL 33607-2355
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
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Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton
Hotel Style:
#32 Romantic Hotel in Tampa
#43 Family Hotel in Tampa
#53 Business Hotel in Tampa

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