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Sailport Waterfront Suites

3.0 of 5 2506 North Rocky Point Drive, Tampa, FL 33607
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Certificate of Excellence 2014
Sailport Waterfront Suites
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Sailport Waterfront Suites
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1,098 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sailport Waterfront Suites
See the most recent reviews
Buffalo, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2014

the staff was very friendly & helpful to me,i was there for back & neck surgery at laser spine institute[.lsi booked me at sailport resort] i would go back there in a heartbeat.they get you to where ever you have to go.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

Thank you for such positive feedback regarding your recent stay with us. We put a great deal of effort into accommodating our LSI guests and it is great to hear that we made your stay enjoyable. Come back and see us real soon!! More 

Tampa, Florida
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 24, 2014 via mobile

There were no handicap accommodations, and customer service was lacking in providing necessary accommodations. On the positive side, our room had a beautiful view of the bay and a lovely lanai. What we saw of the grounds was beautiful.

Was this review helpful? Yes
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

We apologize that are rooms did not accommodate your needs. Our hotel is unique in that we are a condo hotel so we are limited in providing adequate handicap accommodations. It is good to hear that other than that your stay was enjoyable with the quaint atmosphere and beautiful scenery. More 

Kansas City, Missouri
1 review
3 of 5 stars Reviewed January 24, 2014 via mobile

The rooms were nicely updated and great views. The location as far as being on water was great but as far as walking to anything-that was less than desirable. They wanted to charge me $30 ($15 each way) to go to the grocery store. The breezeway and rooms were in no way insulted/soundproof. I could literally hear people in the... More 

Was this review helpful? Yes
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

I apologize about the noise issues you experienced during your stay. We do at times hold special events with groups of people that can cause these kinds of noise complaints, but we do our best to handle the situation with our onsite security. In regards to the transportation fees, we provide complimentary shuttle service to and from Tampa International Airport... More 

Virginia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 24, 2014 via mobile

Took an hour to check in due to understaffed office. The room size etc would have been a great value had they not been infested with bed bugs! Let me just say..this makes for a nightmare of a situation both DURING the trip and upon returning home as you have to figure out how to deal with all luggage and... More 

Was this review helpful? Yes
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

I would like to assure everyone reading this review that there was not a bed bug infestation as reported. We had a professional company come out and perform a complete inspection of the room and there was no evidence of infestation of any sort. We take this situation VERY SERIOUSLY as we have all of our staff well trained in... More 

Fargo, North Dakota
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014

I recommend Sailport. Definitely will come back. Staff was very friendly and helpful with every need. Great location, easy access to where ever you want to go in the Tampa area. The view of the bay was incredible.

Was this review helpful? Yes 3
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

Great review and much appreciated!! We hope that you continue to spread the good word about Sailport and make sure to come back to see us when you visit the Tampa area again. Thank you!!! More 

Dunlap, Tennessee
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2014

I went to Tampa, Florida, for back surgery at Laser Spine Institute. LSI booked us (my husband and I at Sailport Waterfront Suites for our stay during my surgery and recovery process. I was much more comfortable there than when we came for my husbands surgery three weeks earlier and stayed at another hotel in the area. I could actually... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

We are so excited to hear that we provided you with a great experience even while having to endure surgery. We cater to our LSI guests and it is awesome that we exceeded your expectations. We hope that you can come back and visit us when you plan your actual vacation and take advantage of the many additional amenities we... More 

Lawton, Oklahoma
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2014

Our family rented two rooms at the Sailport Waterfront Suites for our son's wedding. We made the reservation at two different times with two different people making the reservations, so they were confusing, to say the least. When we arrived, Brittany at the front desk helped us figure out the complicated reservations, upgraded our room, made our reservations with a... More 

Was this review helpful? Yes 4
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

We truly appreciate such positive feedback as we strive to please our guests on every level. I am happy to hear that we were able to solve those reservations issues you had in order to start your stay off on a high note. We our located near quite a few excellent restaurants including Chart House, Rusty Pelican, Bahama Breeze and... More 

Williams, Iowa
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2014

It would be nice if there were more elevators. We were at the end away from the only elevator so it was easier to take the stairs 4 flights makes u kinda tired. Couch was a little outdated we did not have an updated room. Internet worked ok on my I pad but on galaxy s4 it wouldn't work. I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. When you do come back to see us we will have 100% of our rooms completely upgraded to provide you better accommodations with the best service possible. We value your opinion and look forward to seeing you again. More 

Wausau, Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2014

Had a great stay at the Sailport. Was a bit wary after reading some negative reviews but everything turned out great. A scuba dive I'd scheduled got cancelled last minute by the Charter and I'd booked a room in another city during my first night's stay. Sailport got me in one day earlier than I'd reserved and still got me... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

We are happy to hear that our hotel and staff exceeded your expectations and that every aspect of your stay excluding the Wi-Fi was excellent. Just so you are aware we are in the process of upgrading our current Internet service and equipment which will increase our connectivity through the entire hotel to help alleviate this issue moving forward. We... More 

Shamrock, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2014 via mobile

Our stay was about six days every day that we Went down they knew us by name they were very friendly very nice the hotelwas clean we just loved every minute of it very nice and it's a very pretty place

Was this review helpful? Yes 3
Charlie W, Manager at Sailport Waterfront Suites, responded to this review

Another great review and we appreciate that very much! Our staff goes above and beyond to value our guests and I am happy to hear that we proved ourselves to you. Thank you and tell your friends and family all about your experience at Sailport. More 

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Hotel Summarization (Beta)

What travelers say

  • Full kitchen(10)
  • Living room(8)
  • Bedroom suite(7)
  • Rusty Pelican(3)

Additional Information about Sailport Waterfront Suites

Address: 2506 North Rocky Point Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sailport Waterfront Suites 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sailport Waterfront Hotel Tampa
Sailport Resort Tampa
Sailport Hotel Tampa
Hotel Style:
#16 Business Hotel in Tampa
#19 Romantic Hotel in Tampa
#35 Family Hotel in Tampa

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