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Sheraton Tampa East Hotel

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10221 Princess Palm Avenue, Tampa, FL 33610 (Formerly Tampa East Plaza Hotel, Sabal Park)
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Sheraton Tampa East Hotel
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Sheraton Tampa East Hotel
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184 reviews from our community

Traveler rating
    37
    77
    51
    13
    6
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36
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59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leesburg, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great if you are going to concert or show... free shuttle back and forth. They also offer shuttle to and from hard rock. Good breakfast, friendly staff and affordable rates. Would definately recommend and will revisit again.

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for writing a review regarding your recent experience with us at the Sheraton Tampa East. We were glad to see that you were able to utilize our complimentary shuttle to nearby events. We look forward to having you back as our guest in the future. All the best, Meredith Savill Front Office Manager More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel, great staff. The room itself is nice...but then there is the balcony. The furniture is sparse, direct access to the room next door, unconvincing locks on the door, and just plain rundown. Small things here and there other than that. No hot water one night, leftover beverage from the previous guest in my refrigerator, HVAC that was less... More 

Was this review helpful? Yes 1
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for writing a review regarding your stay at the Sheraton Tampa East. We were thrilled to see that you enjoyed the level of service provided to you by our staff. I apologize for the issues that you encountered with the A/C and the hot water. We are currently working to correct the slow internet speed that you experienced... More 

Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My problems with this hotel started before I even made it to the room. I pulled up to unload my luggage around 1 am and was surprised they had no luggage carts available. I went to the customer service deck and asked thinking maybe they just put them up due to the time. However, I was told "sorry we don't... More 

Was this review helpful? Yes 2
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for writing a review regarding your recent stay. I was terribly disappointed to see that you ran into so many issues during your time with us and I sincerely apologize. We will be reviewing your feedback with all of our departments to ensure that each problem area you experienced is addressed so that it does not happen again... More 

Leesburg, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came for a 3 day Red Hat event. The lobby on entering is expansive, with a huge round padded bench dividing desk reception on left from bar on right. The front desk staff was friendly and helpful. The ROOM we 3 ladies had was a suite. We walked into a living area with couch which made into a double bed,... More 

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you so much for completing a review regarding your recent event wit the Red Hats! We were so glad to see that you enjoyed everything from the room accommodations to the bar area and food. We look forward to having you back at the next event! All the best, Meredith S. Front Office Manager More 

Rochester,NY
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

4 friends and I stayed at this property and never wanted to leave.From the moment we walked into the lobby we were met by friendly,efficient people who obviously take pride in what they do.The restaurant staff and food were wonderful.The housekeeping,front staff,shuttle driver are to be complimented.The attention to the smallest detail was noticed by very fussy ladies.Our rooms were... More 

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you so much for taking the time to write a review regarding your recent experience with us at the Sheraton Tampa East. We were thrilled to see that you enjoyed your stay with us so much! We look forward to having you back as our guest in the future! All the best, Meredith S. Front Office Manager More 

Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival front desk was very friendly and helpful. Arrived to a beautifully clean lobby and room. Beds and pillows very comfortable. Pool clean. Hallways very quiet at night. Very pleased with stay.

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for completing a review regarding your recent visit. We were extremely pleased to see that you enjoyed your time with us. We hope you had a safe trip upon your departure! All the best, Meredith S. Front Office Manager More 

Victoria, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is tired and should be decommissioned. The carpet was littered and looked like it hadn't been vacuumed in weeks. The room was comfortable however the air conditioner was loud. We had booked another hotel however it was under construction and the Expedia system diverted us. After calling Expedia, they recommended this one. The person we dealt with wasn't... More 

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We were terribly disappointed to see that you did not enjoy your time with us and that you felt the hotel was run down. While we did undergo a renovation less than 3 years ago, we appreciate your feedback regarding the quality of the... More 

St Peter Port, United Kingdom
Top Contributor
65 reviews 65 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent two comfortable nights here having travelled from the UK to see a concert at MidFlorida Credit Union Amphitheatre. Rooms are older but very well equipped. Service all good during my stay but by far the best thing was the shuttle bus which goes within a 5 mile radius which saved me getting stuck in traffic for the concert. Dropped... More 

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Thank you so much for taking the time to write a review regarding your recent experience with us at the Sheraton Tampa East. We were thrilled to see that you enjoyed you time with us and that you were able to utilize our complimentary shuttle for the concert. We look forward to having you back with us in the future.... More 

Cleveland, Ohio
1 review
3 of 5 stars Reviewed March 19, 2015

Older property remodeled in some places but not others such as the moist carpeting in the room. Despite the air conditioning, the humidity in the room made my work documents crinkle due to the paper absorbing so much of the moisture. Lack of conventient power sources to charge phone, computer, etc. Only decaf provided for in-room coffee. The food in... More 

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Brad, Thank you for taking time out of your day to complete a review regarding your recent stay with us. I'm so sorry that you experienced some problems with moisture in your room. I hope that you give us another chance in the future. All the best, Meredith S. Front Office Manager More 

Naples, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

Awesome Hotel! Very Clean and the employees are the best! I stay in this hotel every week. I have never been treated so well by another hotel. The employees treat me like family. Believe it or not even the food is good. No need to leave for dinner. I would recommend this hotel to my family. To top it off... More 

Was this review helpful? Yes 1
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear David W, Thank you so much for taking the time to write such a wonderful review regarding your stays with us! We are delighted that you feel so welcome and we look forward to your next visit! All the best, Meredith Savill Front Office Manager More 

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