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All 159 Tampa hotels

Sheraton Tampa East Hotel

3.5 of 5 Hotel   |   10221 Princess Palm Avenue, Tampa, FL 33610 (Formerly Tampa East Plaza Hotel, Sabal Park)
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Ranked #77 of 159 Hotels in Tampa
A recent review
3 of 5 stars reviewed 6 days ago
Jim R Franklin, Ohio, United States
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143 reviews from our community

Traveler rating
    31
    59
    40
    8
    5
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27
29
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46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Franklin, Ohio, United States
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Room was nice, but had a musty smell. No free wifi, and no free breakfast. down the road is a hampton for $10 more, wish I would have stayed there. Also, to change the TV channel, it took like 4 seconds to goto the next one. very annoying. Last, the hot water was luke warm at best.

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Jim R., Thank you for taking the time to write a review regarding your recent stay with us at the Sheraton Tampa East. We were sorry to see that overall you did not seem to enjoy your experience with us. As you mentioned, we do have a charge for wifi access in our guest rooms, however we do offer... More

Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second time staying here an as always the hotel is beyond clean, spacious, comfy the last time i stayed it wasn't to pleasant. This time i really enjoyed it i cannot remember the lady's name who checked me in she was extremely nice, friendly, no complaints about this hotel.

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Vee1985, Thank you for taking the time to write a review regarding your most recent stay with us at the Sheraton Tampa East. We appreciate all of your comments and feedback regarding the cleanliness and service of the hotel. We will be sure to share all of your kind words with our team members. We hope to see you... More

Key West, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked in rather late and my family went to sleep. Check In was a breeze, front desk matched a discount I found without hassle and made me feel welcome. I went down to the bar a few times and an older gentleman serving was always very hospitable and had a warm welcome for me each time a came for... More

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear somoluis, Thank you for writing a review regarding your recent stay with us at the Sheraton Tampa East. We were so glad to see that you thoroughly enjoyed everything about your stay, and we look forward to having you as our guest again the next time you are in the area. Hopefully the next time you are with us,... More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Some basic things are overpriced in this hotel but the overall cleanliness and professionalism is great. Clean, quiet, elegant. TV was terrible though, it was as if they purchased the oldest LCD possible just to have a 'flat screen', the channels weren't too great either for such a high-class hotel. The amenities were nice, but as always, no complimentary breakfast,... More

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Sully S., Thank you for taking time out of your day to write a review regarding your recent experience with us at the Sheraton Tampa East. We greatly appreciate your feedback and will review it with our team. As you mentioned, we do not offer a complimentary continental breakfast with our standard room rates, however we do have a... More

Orlando, Florida
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I stayed at the Sheraton Tampa East for one night. We told the front desk we were Starwood members and ask for an upgrade to a larger room. We not only received a large room with a balcony but also were put on the Club floor. This entitled us to free appetizers and drinks in the late... More

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Anita H., Thank you so much for taking the time to write a review regarding your stay with us at the Sheraton Tampa East. I was thrilled to see that we were able to honor your SPG membership by giving you an upgrade to our Club Level and that you enjoyed the extra amenities so much. Thank you also... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice room. Staff very helpful and patient. Food was fresh and served hot. Casual laidback atmosphere. Would stay there again. No noise problems and was able to get a good night of rest after a busy day.

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Sonya T., Thank you for taking the time to write such a wonderful review regarding your recent stay with us at the Sheraton Tampa East. We were thrilled to see that you enjoyed everything from the room accommodations to the service provided by the staff. We look forward to having you as our guest again in the future. All... More

Lakeland, Florida
Top Contributor
109 reviews 109 reviews
51 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Once a great property but has greatly diminished. Repair project be balcony door was unfinished. Any noise in hallway sounds like it is in your room account doors to rooms do not seal on sides and have a huge gap at the bottom. Room is old school, just room with very limited tv. Restarunt was good, eager to please staff.... More

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear dcsteve56, Thank you so much for taking the time to write a review regarding your recent stay with us. We were sorry to see that you had a few issues with noise in the hallways. We greatly appreciate your feedback and have shared your comments with the rest of our team. We hope that you had a safe trip... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed with Starwood a lot. So much so that I'm one year from lifetime elite status. I have noticed some hotels have new staff who are not committed to guest service. This is not the case at this property. My partner and I had an extended stay here due to a relocation to the Tampa area. We received... More

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Alton H., Thank you so much for taking the time to write a review regarding your recent stay at the Sheraton Tampa East. We were thrilled to see that you and your partner thoroughly enjoyed your extended visit with us while you were in the process of relocating. I will be sure to share all of your kind words... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel based upon their new affiliation with The Hard Rock Casino. Upon checking in, the front desk clerk was nice and pleasant but pretty much ignored anything I said to her, talking over me to someone in the distance. After checking in we walked to our room and there was an extremely unpleasant odor throughout the hallways... More

Was this review helpful? Yes
Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Eric B., Thank you so much for taking the time to complete a survey regarding your recent experience with us at the Sheraton Tampa East. We were terribly sorry to see that your time with us was less than pleasant. I understand how frustrating this must have been for you and upon your departure, we treated the room that... More

Zurich, Switzerland
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pleasant Platinum welcome at check-in. Lobby area very nice and bright. 'Upgraded' but it was just a normal room on the executive floor. Room had brown walls, dark brown furniture, dark carpeting and even with all lights on, it was too dreary. Executive Lounge was a wash-out. Bread was stale (mould on a bagel). Coffee machine not working. Water in... More

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Meredith S, Front Office Manager at Sheraton Tampa East Hotel, responded to this review

Dear Jin29, Thank you for taking the time to write a review regarding your stay at the Sheraton Tampa East. We were glad to see that you were pleased with the level of service provided to you by our staff, but so sorry to see that you encountered some issues in the Club Lounge. I have reviewed your comments with... More

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Additional Information about Sheraton Tampa East Hotel

Address: 10221 Princess Palm Avenue, Tampa, FL 33610 (Formerly Tampa East Plaza Hotel, Sabal Park)
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa East Hotel 3.5*
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Also Known As:
Crowne Plaza Tampa East Sabal Park Hotel Tampa
Tampa Crowne Plaza

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