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Grand Hyatt Tampa Bay

#9 of 159 Hotels in Tampa
Certificate of Excellence
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2900 Bayport Drive, Tampa, FL 33607
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Grand Hyatt Tampa Bay
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Grand Hyatt Tampa Bay
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1,091 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Hyatt Tampa Bay
See the most recent reviews
Atlanta, Georgia
Top Contributor
145 reviews 145 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 30, 2012

I stayed at the Hyatt Grand for five nights, one on Hyatt points, and the other four were paid. The first strike against them was that points night was supposed to have an executive suite which was partially paid for in cash but I was only provided a "connecting room" with a couch that had a pull out sofa bed.... More 

Was this review helpful? Yes 3
Franklin, Tennessee
Top Contributor
1,309 reviews 1,309 reviews
132 hotel reviews
466 helpful votes 466 helpful votes
5 of 5 stars Reviewed July 28, 2012

One of my favorite hotels in FL.. The hotel has beautiful views of the water all around. One of my corporate office is right next door and we frequent there because of the convenience but also because we know the service, sleep and conveniences will be taken care of.

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review

I appreciate you sharing feedback on your recent stay with us. I am honored that we are one of your favorite hotels in Florida. We have spectacular views and terrific customer service. We want to ensure that all of our guests have a memorable and care free stay. Your recommendation is greatly appreciated. We look forward to welcoming you back... More 

Tupelo, Mississippi
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 26, 2012

From the people, to the food, to the service, to the amenities, to the accommodations: this hotel is a favorite. We were treated royally and had a great experience. For the price and location, it is top notch.

Was this review helpful? Yes
HyattGuestRelations, guest relations associate at Grand Hyatt Tampa Bay, responded to this review

Thank you for your kind words. We're thrillled we were able to make your stay one to remember. Please feel free to contact us if you need any future assistance. We hope to hear from you again soon. Chrissi R.- A Guest Relations Associate More 

Athens, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2012

We stayed 2 nights at this hotel and wished we could have stayed longer! Hotel was very clean and very well kept. The room was very nice and the bed was very comfortable. We did find some stains on one of the end tables, but we called the front desk and they immediately sent somebody up to clean it. They... More 

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review

Dear mariag05: Thank you for going out of your way to share feedback about your recent stay at our Grand Hyatt Tampa Bay. Your comments about the cleanliness and comfortableness of our rooms are greatly appreciated. Our housekeeping & front desk associates will be recognized for the fantastic service they provided during your visit. We hope to have the opportunity... More 

Inverness, Florida
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 19, 2012

We stayed one night at the Grand Hyatt while attending a business meeting. The hotel is beautiful and the staff very polite and attentive. Our room was tastefully furnished and the entire hotel area was very well kept. If you are planning to go there, know that you are not within walking distance to anything so will either need to... More 

Was this review helpful? Yes 2
Ozark, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2012

We are staying here this weekend on our honeymoon and we are absolutely loving it so far! We wish the pools were open later cause we didn't get to check in until 9:30 and they closed at 10, but other than that the shuttle service is great and everybody is so friendly!!!

Was this review helpful? Yes 1
Management response:

Dear MaryW2012: Congratulations & thank you for choosing our Grand Hyatt Tampa Bay to celebrate your special Honeymoon occasion with us! We're delighted to hear how well your stay is going for you, so far. Hyatt takes pride with ensuring our friendly associates offer the best customer service. We hope to have the opportunity to welcome you back for Anniversary... More 

Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 9, 2012

Decided on this hotel for quick mini-"staycation" on the 4th of July. We were given a gorgeous renovated room with a beautiful view of the bay. The furnishings had a modern feel to it (LED lighting around the bathroom mirror, minimalist furniture). The staff was very accommodating and friendly, and we thoroughly enjoyed the nature walk/gazebo, swimming pool, and overall... More 

Was this review helpful? Yes 2
Management response:

We appreciate you taking the time to share feedback regarding your recent stay at Grand Hyatt Tampa Bay. It sounds like you really enjoyed your newly renovated guestroom and found the staff to be very accommodating and friendly. Thank you for the recommendation. We hope to have you back for another stay in the near future! Brock S. – A... More 

Hampstead, MD
Top Contributor
98 reviews 98 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 28, 2012

The Grand Hyatt Tampa Bay is a terrific hotel. Top notch service starts with the doorman at the entrance to the lobby, continues with the very genial front desk staff, and is backed up by the cleaning staff. Recently renovated rooms with new furnishings were nicely appointed, comfortable, and very spacious. Both on-site fine dining restaurants are terrific - I... More 

Was this review helpful? Yes 1
Attleboro, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 27, 2012

I have to take my hat off to the Hyatt and the front desk manger Who check us in. My son and myself were in tampa touring colleges. We had checked into another hotel in the ybor area thought it would be a nice area near the school with things to do near by . What a mistake. After having... More 

Was this review helpful? Yes 1
Management response:

Hello DaveD123! Thank you for going out of your way to share feedback with regards to your recent stay at our Grand Hyatt Tampa Bay. We're glad to hear we could save the day, and assist you with a clean, comfortable room that included breakfast for you and your son. Hyatt takes pride with hearing examples of our employees offering... More 

Fort Lauderdale, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2012

I was completely impressed with this hotel. Excellent service - newly furnished and very tastefly done rooms. I breathtaking view of the bay and close to the airport, major throughways and close to down town. I will always stay her in the future

Was this review helpful? Yes 2
Management response:

Dear bonefishjody: Thank you for taking the time to share feedback about your recent stay at our Grand Hyatt Tampa Bay! We appreciate your comments & enjoy hearing about how much you enjoyed your stay. Our employees will be recognized for the excellent customer service. Your referral is greatly appreciated. We look forward to welcoming you back with us on... More 

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