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Embassy Suites by Hilton Tampa - Airport/Westshore

#47 of 160 Hotels in Tampa
Certificate of Excellence
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555 N. Westshore Blvd., Tampa, FL 33609
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1 room 1 guest
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Embassy Suites by Hilton Tampa - Airport\/Westshore
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Traveler rating
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    125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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E BRUNSWICK N.J.
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a two day trip my wife and I made to visit her very ill sister. So the primary concern was proximity to the airport. Not only close to the airport but a shuttle service that was quite convenient. As always there were flight delays, so our arrival to Tampa was almost midnight. A quick call to the hotel... More 

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear O0gierules, Thank you for the comments regarding your stay with us at the Embassy Suites Tampa Airport/Westshore. It was great to see you found our location ideal and the shuttle service helpful. We hope you will come see us again soon. Thanks again, Ben Howell General Manager benjamin.howell@hilton.com More 

Valley Stream, United States
5 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and the staff was welcoming and friendly. All areas of property were well maintained. Traveling with two children can be trying but the staff made every effort to ensure we were well taken care of. The front desk personnel were well trained and had a sense of humor which is a nice touch. Assisted us with... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear John S, Thank you for the comments regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! It was nice to hear you found the hotel clean and the staff so welcoming and friendly. We take great pride in our hotel and hope to see you again soon. Thanks again, Ben Howell General Manager benjamin.howell@hilton.com More 

fairfax, United States
5 of 5 stars Reviewed 4 days ago NEW

Superb service and professional support. Greatly appreciate personal attention and friendly service. Room was superb and appreciate wake up calls on time every day as requested. Also thank you for the voucher given the shuttle was late in picking me up. Thank you!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Jacques G, Thank you for the kind remarks regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! We take great pride in the service we offer and are thrilled when it is recognized. We hope to see you again soon. Regards, Ben Howell General Manager Benjamin.howell@hilton.com More 

Melbourne, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My wife and I have stayed here several times a year when visiting family in Tampa, and this will be the last. The hotel has not been maintained, and the quality of the rooms is no better than a cut rate interstate motel. When I complained to the clerk at checkout, he said they will be renovating shortly, but in... More 

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear J D, Thank you for the comments regarding your stay with us. As you mentioned, despite the impending refresh those areas of concern should have been addressed prior to your arrival. All of our rooms have preventative maintenance scheduled and am researching personally how yours was missed. Please accept my sincerest apologies for the issues you experiences as I... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 6 days ago NEW

The location is great right off the highway and close to the airport, lots of restaurants, across the street from Westshore shopping mall and only 5 minutes way from the Ramond James Stadium. The hotel staff was warm and friendly I rate this hotel a 4 out of 5.

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Michelle H, Thank you for sharing your feedback on your stay with us at the Embassy Suites Tampa Airport/Westshore. It was great to see you found the staff so warm and friendly and the location ideal. We hope to see you again soon. Thank you, Ben Howell General Manager Benjamin.howell@hilton.com More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The staff and appearance at the hotel was great. Overall, our room was very well appointed as well. The bathroom was not up to par...not Embassy suites par. The water ran onto the floor due to a mismatch of the shower head to the older bathtub. Staff addressed it and it was manageable but not acceptable to have to modify... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear linnette y, Thank you for sharing your experience with us regarding your stay. I sincerely apologize for the issues you encountered in the bathroom. I understand how inconvenient they must have been and will take a look personally into how they were missed before checking you in. We hope you will give us another opportunity to serve you next... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at this hotel at least a half-dozen times before. I have always been pleased with its attributes -- a great location, convenient to airport, easy access, great accommodations, price/value and proximity to restaurants and shops. I would not hesitate to stay at this hotel whenever I'm in Tampa.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear michaelmB8048LK, Thank you for your continued patronage at the Embassy Suites Tampa Airport/Westshore. We are thrilled to continue providing you great service at great rates. We hope to see you again in Tampa soon. Thanks, Ben Howell General Manager Benjamin.howell@hilton.com More 

Atlanta, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It took us an hour to get the hotel shuttle to pick us up and get us to the hotel upon our arrival in Tampa. Since we had been told by the hotel itself that the shuttle would be there in minutes, we were fuming. On top of that, the driver was really annoying - both in personality and driving... More 

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear billratliff, Thank you for the comments regarding your stay with us. We appreciate the feedback and are thrilled you enjoyed your stay overall. We truly enjoyed servicing you and despite the couple "hiccups" it was nice to see you will be returning to see us. We hope to see you again soon. Regards, Ben Howell General Manager Benjamin.howell@hilton.com More 

Mays Landing, New Jersey
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked hotel for one night for weekend wedding at Florida Aquarium. Accomadation were a sitting room with HD TV and table/chairs, galley kitchen, bath and bedroom. Everything was clean and comfortable. We were on the 11th floor with a good view. Breakfast was included, and extensive, with eggs made to order and bacon. We were very pleased as we're all... More 

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear sarleo, Thank you for the feedback regarding your stay with us at the Embassy Suites Tampa Airport/Westshore. It was nice to see you enjoyed so many aspects of your stay including our full cooked to order breakfast. We hope to see you again soon. Thanks, Ben Howell General Manager Benjamin.howell@hilton.com More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was in a convenient location for my business trip to MacDill Air Force Base. It was a also close to lots of restaurants. My suite was huge and I felt very comfortable. I could have stayed longer.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear jeffreyw703, Thank you for the kind remarks regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! We were happy to have you as our guest and hope you return to see us again soon. Regards, Ben Howell General Manager Benjamin.howell@hilton.com More 

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