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Embassy Suites by Hilton Tampa - Airport/Westshore

#50 of 159 Hotels in Tampa
Certificate of Excellence
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555 N. Westshore Blvd., Tampa, FL 33609
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Embassy Suites by Hilton Tampa - Airport/Westshore
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Embassy Suites by Hilton Tampa - Airport/Westshore
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705 Reviews from our TripAdvisor Community

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Traveler rating
    274
    201
    122
    60
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (705)
  • Mar-May only
    (201)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (193)
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2 of 5 stars Reviewed 2 days ago NEW

I have been traveling since 1997 and always look forward to staying at an Embassy Suites. Good: great breakfast staff and happy hour staff; big rooms Bad: cleanliness. I was given a room that was obviously not vacuumed, The A/C vents are gross. Worst: emailing ben.h@hilton and leslie.p@hilton about my experience and not even getting a 'thank you for your... More 

Was this review helpful? Yes 1
Scott, United States
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

From the digital check-in to check-out, room, services, staff, amenities were excellent--exactly what you expect from Embassy Suites!!! In addition, the convenient location really makes it an excellent choice!

Review collected in partnership with Embassy Suites Hotels

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Minneapolis, Minnesota
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

While the lay out you'd expect from an Embassy Suites is standard (two bedrooms, nice breakfast area, etc); this hotel really needs to get renovated, especially that there are multiple choices in the area. The breakfast was very nice!

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Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear 542bernadettew, Thank you for the comments regarding your stay with us. It was great to see you enjoyed our full cooked to order breakfast. We will be undergoing a refresh later this year and hope you will come see us again after it is completed. Regards, Ben Howell General Manager benjamin.howell@hilton.com More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I am very loyal to the Hilton Brand. But this property is getting a little run down. The balcony doors are now LOCKED shut -- cannot open. What the point to having a large balcony with an OK view if it's locked. What is this -- kindergarten? And, the manager's reception is kind of why we often choose E.S., but... More 

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Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Jamie R, Please accept my apologies for the issues you encountered during your stay with us. We are always looking for ways to improve our service and hotel and will take your comments under advisement. We will also be undergoing a refresh late this year and will be addressing some of your concerns then. It was great to see... More 

Fort Myers, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

the rooms are clean and comfortable. The bed is very comfortable. The made to order breakfast is awesome! And all of the other stuff they put out there and they make sure it's full. The bar staff are wonderful too. Never have to wait long for a drink.

Review collected in partnership with Embassy Suites Hotels

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Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear smokefree5502, Thank you for the comments regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! It was great to see you found the hotel clean and comfortable. I will also be sure to pass along your comments to the staff at the bar. We hope to see you again in the near future. Thank you, Ben Howell... More 

Gainesville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our family stayed at Embassy Suites and we had a total of 16 rooms. They were able to put all of us on the same floor which was awesome. The breakfast and the manager's reception was fantastic. Komal the sales manager did everything to accommodate our stay. She made sure we had an awesome time!

Review collected in partnership with Embassy Suites Hotels

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Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Fred G, Thank you for the great comments regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! We truly enjoyed hosting your family reunion and I will be certain to pass along your comments regarding Komal. We hope to see you and your family again next year. Thank you, Ben Howell General Manager benjamin.howell@hilton.com More 

Denver, Colorado
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We requested side by side rooms- we were shocked to learn they had adjoining rooms! Unfortunately they were not clean at check in. We arrived just before 3:00 and did not get into a room until after 4:30. Pool was cold,crowded, trash everywhere and I had to go to front desk to ask for clean towells for pool which were... More 

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Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear longdrive5, Thank you for the feedback on your stay with us at the Embassy Suites Tampa Airport/Westshore. It was nice to see you enjoyed the adjoining suites, complimentary full cooked to order breakfast, and complimentary transportation. We hope you will chose to stay with us again next time you are visiting from Colorado. Thank you, Ben Howell General Manager... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read recent poor reviews, we were concerned that this place would be adequate, but not good value. We arrived late afternoon, hot and sweaty from a day at Busch Gardens. We were checked in quickly to huge, clean suites, in time to join the Manager's Reception. This is a two hour free flow drink and snack event that occurs... More 

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Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear RichardDyerHCMC, Thank you for the comments regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! I was happy to see you enjoyed so many aspects of your stay. The value you get staying with us can't be beat. We hope to see you again soon. Regards, Ben Howell General Manager benjamin.howell@hilton.com More 

Falls Church
1 review
1 of 5 stars Reviewed 2 weeks ago

I was at a training. All of our rooms were dirty and there was no attention to detail. They never vacuumed my room (a large piece of white towel strong was in a prominent place on the carpet my entire four days) - the mechanism to turn on the water in the tub/shower was malfunctioning, and there was old dirt... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Lita K, Please accept my apologies for the condition of your room. Our team takes great pride in the cleanliness of the hotel and assure you I will address your concerns immediately with our housekeeping team. I hope you will give us another opportunity to WOW you next time you visit Tampa. Thank you, Ben Howell General Manager benjamin.howell@hilton.com More 

Ocala
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is welcoming, friendly, accommodating, clean and the rooms are very nice. Having stayed in Embassy Suites all over the world, other than Hawaii, this hotel is my favorite. The rooms are so spacious that I feel I'm in an apartment rather than a hotel. It makes business travel a pleasure rather than an endurance contest. When I walk... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Tina R, It was nice to see you found the Embassy Suites Tampa Airport/Westshore so perfect for your trip to Tampa. We are happy to be your "favorite hotel" and hope to see you again soon. Thank you, Ben Howell General Manager benjamin.howell@hilton.com More 

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