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Quality Inn Airport

2.0 of 5
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1020 S. Dale Mabry, Tampa, FL 33629
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Quality Inn Airport
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Ranked #88 of 159 Hotels in Tampa
A recent review
4 of 5 stars reviewed 2 weeks ago
Junior9 Vancouver, Canada
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176 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lexington, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have not had this type of experience in many many years. The bathroom was unclean. There was actually a urine stain on the toilet and pubic hair on the floor. That was the worse part, but also the wallpaper in the room was stained and buckled and the table next to the bed was kinda sticky. The only saving... More 

Was this review helpful? Yes 1
GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

Dear Valued Guest: Thank you for sharing your input in regards to your recent stay. We appreciate your business and are committed to providing quality accommodations. I apologize for the difficulties you encountered during your stay. We take serious issues which negatively impact our guest’s experience. Please know that the circumstances you observed are not the norm for our hotel.... More 

Vancouver, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Simple Urban Motel We stayed 2 nights before Crossing Panama Canal Cruise. Nothing special but simple Urban Motel that what we wanted and we got it. Staffs were great but check-in was so slow. We shared a free shuttle bus with Just 4 couples to check-in but it took almost 30 mins to finish all. Our 1st floor room, initially... More 

Was this review helpful? Yes 4
GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

Dear Valued Guest: Thank you for sharing your input in regards to your recent stay. We appreciate your business and are committed to providing quality accommodations. I am pleased to see that we exceeded your stay expectations. Thank you for the kind remarks about your experience. I have shared your input with the staff and know the kind words have... More 

Charlotte, North Carolina
Top Contributor
64 reviews 64 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I get it. You get what you pay for. A hotel at this price, this close to downtown Tampa, the airport and the port isn't going to be a luxury tower that has you planning a return trip as soon as you check out. All we hope for at this rate is a clean, safe, quiet place to spend a... More 

Was this review helpful? Yes 2
GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

Dear Valued Guest: I want to thank you for taking the time to submit a review regarding your recent stay. Our guest comments are important to us and we use them to address issues to improve our performance. I apologize for the problems you encountered during your stay; whereas you are correct mistakes do occur; it is our goal to... More 

Indian Shores, Florida
Top Contributor
97 reviews 97 reviews
11 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed April 10, 2015

Stayed one night since we didn't want to drive back to the beach after a heavy meal with adult beverages. The room was clean but way long in the tooth. Maybe some rooms are being updated but this isn't one of them. This was just a place to crash for the night and leave right after a ho-hum breakfast. It... More 

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GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

I want to thank you for taking the time to provide us with feedback as it relates to your recent stay at our property. We value input from our guest and see it as an opporunity to improve our guest satisfaction. I would like to inform you that plans are underway to take measures to update our rooms. I hope... More 

Coon Rapids, Minnesota, United States
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 3, 2015

For a Quality Inn, ( Part Of Choice Hotels) this should be the model or all the other Quality Inns. It is clean they have been up dating interiors. Most Quality Inns and Roadways we wouldn't stay at. The lobby and breakfast bar were very clean and well prepared for service. We did have to wait at check in and... More 

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GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

Thank you for providing us with feeback about your recent stay. It is our mission to provide professional, responsive and friendly service to our valued guest. We certainly appreciate your loyalty and positive input you provided. Please know that we will continue to expolre ways to make our check in and check out process more efficient. Again thank you and... More 

Roseville,MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 2, 2015

We stayed for three nights and everything was great. Everyone was very helpful from the maintance helping us to Kathy helping us with the pancake machine during breakfast.The price was great as well as the breakfasts that were included.

Was this review helpful? Yes
GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

Thank you for the positive comments you shared about your recent stay. I am pleased to now that you were satisfied with your accomodations. I hope that when planning your trips to Tampa you make the Quality Inn Tampa Airport your home away from home! We look forward to seeing you again. Sincerely, General Manager More 

Galesburg, Illinois
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2015

Older hotel but clean and comfortable. Pretty good value for a short stay. Not many nicer restaurants close but there are various chain restaurants within 2 miles. Staff was very friendly and willing to help with any question I had.

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GMQualityInnTampa, Manager at Quality Inn Airport, responded to this review

Thank you for taking the time to provide us we your feedback. We are glad you enjoyed your overstay. While we agree on the hotel is older it provides a lot of value and in centrally located to the airport and cruise port. I hope you keep us in mind should you return to the area. Sincerely, Pj Patel General... More 

St. Petersburg, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 22, 2015

This hotel has gotten better since the last time I stayed here, it is an older hotel, but recent renovations have given it back some life... I would say there are other less expensive options in the area, but none of them are demonstrably 'better' than this one & there are some which are far worse. I did find out... More 

Was this review helpful? Yes
GMQualityInnTampa, General Manager at Quality Inn Airport, responded to this review

Thank you for taking the time to provide us with your feedback. As you have mentioned it is a older hotel however we do constant upgrades on a quarterly basis to keep up with the newer the newer built hotels. The hotel is in a great location and has a lot to offer. We hope you keep us in mind... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2015

Our beds and bathroom were clean, but the carpet was gross- my kids' feet were black just walking on the carpet for 30 minutes. The pool was clean and breakfast was OK. Seems overpriced for what you receive.

Was this review helpful? Yes
GMQualityInnTampa, Manager at Quality Inn Airport, responded to this review

Thank you for taking the time to provide us with your feedback. I would like to agree that the hotel does require some updating. We are currently in the process of changing out our guest room carpets and remolding our guest bathrooms. We are aware that these changes are long over due and make the hotel show its age. I... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2015

Don't stay at this dump!!!!!!! The rooms are nasty, nothing worked, & smelled really bad..... Walked in the room for 5 seconds and walked out.... We asked for a refund....The management was very rude and refused to give our money back after they said they would give it back to us. This is hotel is less than a one star....... More 

Was this review helpful? Yes 1
GMQualityInnTampa, Owner at Quality Inn Airport, responded to this review

I would like to apologize for the hotel not meeting your expectations. The hotel will begin upgrades this second quarter. While all of our guest rooms have been painted along with upgraded in fixtures we will now begin our focus on the guestroom carpeting and bathrooms. We hope you keep us in mind should you be in the area. Sincerely... More 

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