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Courtyard by Marriott Tampa Westshore/Airport

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3805 West Cypress, Tampa, FL 33607
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Courtyard by Marriott Tampa Westshore/Airport
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Courtyard by Marriott Tampa Westshore/Airport
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nazareth, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I tell folks all the the time the reason I stay at Marriott properties is because of their consistency. Well, this one breaks the mold. The staff is fabulous, but the hotel is about five years overdue for a refurb! Broken tile, a shower rod that was so loose, the shower curtain bunched in the middle - think bowed shower... More 

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

I truly apologize that your travel experience did not meet your or our expectations. We truly value your feedback as it gives us the opportunity to continue to enhance our guest experience. We hope that you'll visit us again in the future, as I am confident that your future stay will be exceptional. More 

Georgia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As soon as you walk into the room there is a humid smell. I decided to lay in the bed and as I pulled the blankets the smell was so bad. The hotel lobby is nice, I called the main office to request a wake up call and no one answered. REALLY! I guess there is nothing I can do... More 

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you for your feedback. I truly apologize for the issues you experience during your stay. We strive for our guest to have an exceptional experience. Please know that your concerns have been heard and actions have been taken to ensure that all of our valued guests have a great travel experience. We do hope that you will visit us... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visit the courtyard a lot throughout the year and I have to say I absolutely love coming here. The rooms are nice and no matter what time or day you check in the staff is always so friendly. The front desk lady, Bev, might be my company's favorite. She's there almost every time we check in and think if... More 

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Asheville, NC
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel for the great Stay-Park-Cruise option and were very glad that the service was available. The rooms were clean and the service was good. There was some confusion with the desk staff on whether we had booked a park and cruise vs a park and fly - but they did sort it out. The transfer to the... More 

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Winston Salem, North Carolina
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 22, 2015

I thoroughly enjoyed the easy access to everything. Right off interstate, 5 minutes from airport, close to Raymond James stadium, Steinbrenner Field and lots of good restaurants. Nice pool area and great staff.

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you for sharing your travel experience with us. I am so pleased that you enjoyed our central location, pool area, and staff service. We look forward to your future return. More 

Orlando, Florida, United States
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 21, 2015

Stayed here 4 nights. Street construction all night. Beeping horns on contraction equipment and a loud banging (a pipe-layer). Not just a faint noise. but very loud. They do street construction at night due to heavy use of the roads here in daytime. Also not a nice area if town. Sports bar next door other than that you are going... More 

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you for your feedback. I apologize for the noise caused by the highway construction. I truly understand how that can be a bit of a nuisance. We do hope that you will visit us again in the future as we're certain that your future experience will be exceptional. More 

Plymouth, Michigan
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 20, 2015

Arrived quite late needing a meal after the Bistro was closed, but loved the private gate with room key access to the adjacent Brick House Tavern next door! Great value ended up staying second night after checking other hotels in area online the following morning.

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you for your feedback. I'm so glad that our property suited your needs. We hope that you will visit us again the next time you're in the Tampa Bay area. More 

Evans, Georgia
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 15, 2015

Stay here was great and it was conveniently located exactly half way between my work site and the airport. The staff was friendly and the hotel was near to excellent places to eat. Check in/out was easy and I liked the layout of the hotel. Only thing I could possibly complain about was that my hotel room was as far... More 

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you for sharing your travel experience. We strive for our guest to have an exceptional experience during their stay with us and I'm so pleased that your stay was no exception. We look forward to your future return. More 

Dallas, Georgia
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 5, 2015

Lately the older Courtyard have been somewhat hit or miss on updates, but this hotel is great! Very very well maintained, safe with security in parking lot, the rooms are clean and normal for a CY. The nicest part for me were the fantastically landscaped / maintained landscaping from the lawn against the curbs on the street to the interior... More 

Was this review helpful? Yes
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you for your feedback. I'm so pleased that you enjoyed your stay. I must agree, we do have a beautiful courtyard. Again, thank you for sharing your travel experience. We look forward to your future return. More 

Columbia, South Carolina
Level Contributor
137 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed April 22, 2015

OK...I'm not sure what happened in the last year. I reviewed this hotel almost exactly 1 year ago in March of 2014. Again, my husband and I attended a spring training game and since this Marriott is the closest to George Steinbrenner Stadium, we decided to give it another chance. Last year's review was not flattering, but this year's stay... More 

Was this review helpful? Yes 1
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review

Thank you so much for sharing your travel experience! I am so glad that you chose to visit us again, and even more enthused that your experience was EXCEPTIONAL. I can't wait to share your review with the team and I'm sure they will be elated. Again, thank you for your feedback and we look forward to your future return. More 

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