Just an average hotel, older, but very, very clean. The bed was extremely hard, as were the pillows. Staff was friendly enough, but the buffet breakfast ran out of various things, like coffee, butter, jams and yougurt. The gym wasn't looked at much, I believe we were just about the only ones that used it... No water in the water... More

Stayed at Best Western after attending a concert at Ray James Stadium. Great locale about 15 east of stadium. Room was fine. Clean, current furnishings. However, outdoor hallways. We were on the parking lot side, so could hear in our room activity in parking lot. Bathroom vanity/sink is basically in room, shower/toilet closed with a door. So brushing teeth, drying... More

I've never been treated so rude at a hotel. Let me start off by saying I'm a best western diamond elite member, I travel frequently for business & I have stayed at this particular location on quite a few occasions over the past year in which I had a fairly decent experience. Although on my last stay I had a... More

Our main complaint had to do with the pillows: very hard and much too high. They made sleeping difficult. Also, there was no hand soap in the bathroom. On the other hand, the breakfast was very good and the room and linens were very clean.

A NICE property very conveniently located GOOD for conferences, business travelers, those traveling alone, and couples. Would Not Recommend it for Families as there is a bar located adjacent to the property and THursdays and Fridays in particular can get rowdy. This hotel is undergoing rapid changes switching out older furniture, routine maintenance, etc., But I found the Customer Service... More

The hotel is ok for a night or 2 if passing through BUT I wouldn't recommend this to families. The bar in the front is loud and the parking areas are not well lit. Room wasn't cleaned properly. Bed was comfortable and plenty of TV channels. Pool was dirty. It seems the majority of people staying here are in town... More

So me and my life partner decided to get a hotel for the night and go see my gay bff chad, its only an hr and twenty min. from our home but we wanted a night away, so kayak had this hotel for 55 dollars for the night the pictures and all looked good so we went ahead and booked... More

We should have left when I noticed, what appeared to be, rodent droppings along the outside of the window, but thought it couldn't be possible! Well, inside there were spider webs in the corners, holes in the curtains, the towels were not clean and, overall, it was nasty! Not a good experience at all!!

I chose this location due to my rewards points for a free night as well as close to the Brandon mall. Also, that it had recently been upgraded. I could tell the furnishings appeared upgraded, but, how can I put this nicely, the furniture in my room was dirty. The arm chair had a layer of black film on the... More