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Embassy Suites by Hilton Tampa - Downtown Convention Center

#51 of 160 Hotels in Tampa
GreenLeadersBronze level
3.5 of 5
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513 S. Florida Ave., Tampa, FL 33602
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Rates from $124/nt
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1 room 1 guest
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Embassy Suites by Hilton Tampa - Downtown Convention Center
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1,152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I would have given this a better rating but we valet for our stay. My boyfriend drives a very expensive car and the comes up to get our key and we went ahead and checked in. It was very late and we had not eaten yet. We come down about thirty minutes after pulling up and our car is sitting... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

After a stressful flight down here with our 1 year old (as most traveling parents can relate), we stayed at a holiday inn. It was terrible. I was exhausted and nobody seemed to be willing to help. Ending up in tears of exhaustion, we booked the next night and the rest of the week with embassy. As soon as we... More 

Was this review helpful? Yes
Jason B, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Dkpenman1, Thank you for taking the time to share your feedback of Embassy Suites Tampa Downtown on TripAdvisor and for choosing to spend your time with us. I am very happy to read you enjoyed the service you received and our facilities. I do hope you will be returning to visit us again; we certainly look forward to welcoming... More 

Clearwater, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Checked in and was greeted by the night manager Hunter. He made us feel right at home and made the check in process smooth. Every time we ran into Hunter he always asked how our day was going and gave great recommendations! I highly recommend this hotel to my friends and family and look forward to coming back!

Was this review helpful? Yes
Jason B, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Molly, Thank you for choosing Embassy Suites Tampa Downtown for your recent stay. I would also like to thank you for taking the time to post your positive review. I am very pleased to read that your expectations were exceeded and to learn that our staff treated you well and you were happy with your accommodations. We certainly look... More 

Blairsville, Georgia
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I wish I could give half stars as I would bump my rating up a bit. I almost wrote this just before we left but I'm glad I didn't. We waited for over 20 minutes to get our car from the valet. When we got downstairs there was a long line of people waiting to get cars. Only two guys... More 

Was this review helpful? Yes
Jason B, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear jazzgran, I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the Valet which left you to feel disappointed. Our team at Embassy Suites Tampa Downtown makes every effort to deliver... More 

Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First, I rarely give a truly negative review. You will even note I gave a 2/poor not a 1...more to follow on that. Perhaps its best to just share the store of my 14 hours of debacle at this location. So after waiting 10-12 minutes for a valet parker -self parking is not convenient at this hotel. I went in... More 

Was this review helpful? Yes 1
Jason B, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Tampa Downtown. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. It is of course with great concern that I have learned that we did... More 

Sarasota, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Location is great right in Channelside in downtown Tampa. Connected to the convention center by a sky bridge in the 2nd floor making it very convenient. Views are great and rooms are very spacious. The free drinks in the lobby for 2 hours every day is a big plus. Lobby is beautiful. If staying on leisure call the hotel to... More 

Was this review helpful? Yes
Jason B, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear brandonk989, Thank you for taking the time to share your feedback of Embassy Suites Tampa Downtown on TripAdvisor and for choosing to spend your time with us. I am very happy to read you enjoyed the service you received and our facilities. I do hope you will be returning to visit us again; we certainly look forward to welcoming... More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

As stated earlier, if not for the two young ladies who worked the front desk, one in the afternoon with short hair and one in the morning with long brown hair, this would have been a regular stay at a very nice hotel. These young ladies displayed extreme professionalism and customer service and deserve to be recognized for their outstanding... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jason B, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear William H, Thank you for choosing Embassy Suites Tampa Downtown for your recent stay. I would also like to thank you for taking the time to post your positive review. I am very pleased to read that your expectations were exceeded and to learn that our staff treated you well and you were happy with your accommodations. We certainly... More 

Quebec, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The room was great, it was really spacious. The living room was separate from the room, so it's was very intimate. The place was very clean and quiet. What about the view, it's was splendid. The glass elevator with panoramic views of the city or bay. In the evening, there were "Happy Hours", to spend beautiful evenings. The breakfast at... More 

Was this review helpful? Yes
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Nadia484, Thank you for choosing Embassy Suites Tampa Downtown for your recent stay. I would also like to thank you for taking the time to post your positive review. I am very pleased to read that your expectations were exceeded and to learn that our staff treated you well and you were happy with your accommodations. We certainly look... More 

Fort Mill, South Carolina
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is connected to the Tampa Convention center. My family visit was in the middle of chaos. A 17,000 visitors Gospel Convention was in town July 3rd. The hotel handled this better than expected. Staff was quick and managed to still be friendly. Hotel is in walking distance of a lot of activities and trolley outside of hotel. We... More 

Was this review helpful? Yes 1
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear JCII, I am very pleased to read you felt welcome bringing your family to Embassy Suites Tampa Downtown. Thank you for choosing to stay with us and taking the time to share your feedback of your experience. We certainly look forward to welcoming you back in the near future. Best Regards, Jason Bowers More 

1 review
2 of 5 stars Reviewed 1 week ago

Very dissapointing for an Embassy Suites. The location was great and some of the bell hops were very sweet. Other then that...not good. The floors were filthy. Our tub was clogged and the mini fridge was iced up. Not major issues but still an inconvenience. WiFi was extremely slow and the hotel was SO hot. The hallways and the lobby... More 

Was this review helpful? Yes
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Tammy l, Thank you for taking the time to share your experience at Embassy Suites Tampa Downtown. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. I am of course very concerned to learn that your experience fell short of your expectations. Please accept my sincere apologies that... More 

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