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Embassy Suites by Hilton Tampa - Downtown Convention Center

#48 of 160 Hotels in Tampa
GreenLeadersBronze level
3.5 of 5
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513 S. Florida Ave., Tampa, FL 33602
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Embassy Suites by Hilton Tampa - Downtown Convention Center
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1,312 Reviews from our TripAdvisor Community

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Jensen Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Conference room was spectacular. We stayed for the weekend for Gasperilla and had terrific time. Check in was a breeze, the bell boys were out of this world - VERY accommodating, acknowledging us from previous years. Only downfall was two of the four elevators were not working.

Helpful?
Thank Beth K
Parrish, Florida
Level Contributor
128 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This location is a great walk to Amalie Arena and convention center. Just happened to check in when a LARGE convention was checking in but we were able to handle the wait. The parking is what kept this from getting 5 stars; it is a nightmare and those workers deserve more money. We order room service since the restaurant was... More 

Helpful?
Thank casinogal
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear casinogal, Thank you for your stay and thank you for your first class review. I am very delighted that we have exceeded your expectations for people watching. Our team is committed to a flawless and responsive service experience for all our guests and it is your valuable feedback that let us know where we can improve.If your travels bring... More 

New York City, New York
Level Contributor
219 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Embassy Suites is located in a quiet section of downtown Tampa. A Modern hotel which includes a buffet breakfast and a 2 hour cocktail, all rooms are suites ( hence the name) and includes a small kitchen area. Rooms are spacious and clean. Walking distance to the arena and the departure point to cruises.

Helpful?
Thank LUCKY J
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear 98Tahiti, Thank you for your stay and thank you for taking the time to review our hotel. I was very pleased to read your excellent review regarding our hotel, breakfast buffet and evening reception.We will look forward to your return visit. If there is anything I could do to assist, please do not hesitate to contact me directly and... More 

Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a great time at this hotel. We were there for my cousin's wedding and stayed for three nights at the end of January. The room was super nice and had a great view. The baby had plenty of space to run around in the room and lobby. Having a refrigerator was great also. The breakfast was really good.... More 

Helpful?
Thank Dan Q
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Dan Q, Thank you for your stay and thank you for taking the time to review our hotel. I am happy to know that we exceeded your expectations in service, and accommodations. I do apologize for the valet parking miscommunication as we strive to inform our guests guest of self parking option in the surrounding area. If your travels... More 

Orlando, Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Just stood in line one hour to check in for my room. There is still a line stretching across the lobby. I have stayed in plenty of hotels but this has got to be the worst experience ever. No manager in site. How does anyone run a hotel this badly? Stay away from this place.

Helpful?
1 Thank al48701
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear al48701, Thank you for your stay at The Embassy Suites Tampa Downtown and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. Please know that your comments regarding your check in experience has been addressed and know that this is not acceptable to the Embassy... More 

Tampa, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

I love where this hotel is located because you can pick up the trolley right outside and go Channelside and Ybor City in a matter of minutes. The Convention Center is directly across the street. The nightly reception and the breakfast with the made to order omelets is excellent.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kim B
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Kim B, Thank you for reviewing our hotel. I am honored to know that you enjoyed our convenient location, and the ease it supplies. I was pleased to know that we succeeded in your satisfaction with our breakfast and made to order omelets. I will look forward to the honor of your return visit if your travels bring you... More 

Deerfield Beach, Florida
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel has a great location if you are attending an event at the convention center or the Amalie Arena. That's it. There is a $24 parking fee (valet parking is the only option), the staff in general are inattentive and impersonal. Nothing at the hotel has any ambiance or charm. They do serve complimentary breakfast (the omelet cook is... More 

Helpful?
Thank FWPurvey
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear FWPurvey, Thank you for your stay and thank you for taking the time to review our hotel. I am very disappointed to learn of the various opportunities where we were lacking in service including your evening reception experience . Clearly, we did not meet your expectations and I truly apologize for that. Please be assured that I have taken... More 

Apopka, Florida
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are going to the Amalie Arena for any type of event, you can walk from the Embassy.They do charge for their valet parking, but it's about the same price as if you were parking at the Amalie. And oh, so sweet, to be looking at those red taillights stuck in traffic as you are winding down in a... More 

Helpful?
Thank Loral H
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Loral H, Thank you for your stay and thank you for taking the time to write such a wonderful and detailed review. I was quite pleased to read your excellent review upon your recent stay with us. I do apologize the rooms were not cleaned to your liking, we take our room cleanliness very seriously here. I would like... More 

Hernando Beach, Florida, United States
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

While driving to the hotel, knowing that roads would be closed because of Gasparilla weekend, we decided to call and ask which would be the best route to avoid the traffic congestion. The young lady at the desk, Trisha, answered the phone and was not able to give us directions as she said she was dropped off and didn't know.... More 

Helpful?
Thank Virginia N
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Virginia N, I would like to thank you for taking the time to write your review of your recent stay with us. It is through our guest’s valuable feedback that we are able to evaluate and improve upon the high standards of customer service expected of us. I do recall personally speaking with you in our elevator ride up... More 

Syracuse, Utah, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon arrival, I was expecting great service and received it from the front desk staff. We then went to our room on the 12th floor where we were somewhat disappointed. We could easily hear people talking in the lobby. You can also hear the trolley whistle outside when it would arrive to the stop. On a good note, the trolley... More 

Helpful?
Thank kandj2005
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear kandj2005, I would like to thank you for taking the time to write your review of your recent stay with us. It is through our guest’s valuable feedback that we are able to evaluate and improve upon the high standards of customer service expected of us. I am happy to hear you were able to experience just that. I... More 

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