I play video poker and have Bob Dancers "Video Poker for Winners" on my computer at home. The software rates me as a very good player. The State of Florida has not regulated the Casino's of the Seminole Tribe. The Hard Rock Casino in Las vegas is regulated by the State of Nevada Gaming Commision. When they first installed the... more

Our recent long weekend trip to the Tampa area landed us at this hotel and casino due to poor weather conditions. The evening prior we called for reservations and were guaranteed a "spa king" room. Upon arrival, not only were we not given a "spa king" room (told us they were sold out), we were told the lower category room... more

My husband and I like to play slots and we have played in several different states. We were traveling through Tampa and decided to stop, which was a serious mistake. I have never been in a casino that took my money as fast. The most amazing part is that on a Friday morning the place was full. I don't know... more

I have been in the customer service business for more than thirty years. I have visited the Hard Rock Tampa on numerous occasions, It seems to me that with each visit the customer service gets worse. The cocktail waitreses,bartenders and managers seem to be unaware of how to provide proper service. I guess they judge an individual by how they... more

I scheduled this trip to Siminole Hard Rock Casino on the above date because I received a "Mystery Free Play" through the mail for 2,000 credits free play. I have received these cards through the mail before. On this paticular date, I was very disappointed to learn that they do not honor these "Bonus Offers". Why are you mailing these... more

The rooms are nice. Food is good at the buffet and very good at the high end steak house-Council Oak. After that, it's all DOWNHILL. This is a non regulated casino by the state of Florida. Guidelines are set by the Indian Tribal Casino. A joke!!! What this means is that they can do whatever they want to relieve you... more

I have to say that I was prepared for the worst with this hotel. However, when I arrived I found the service pleasant and hotel to be above average. A couple things....The speakers underwater in the hotel pool are a nice touch, but the pool is way too small. This is a casino, so guess what folks.....with casinos come smoke.... more

We stayed on Christmas Day in room 623. It overlooked the pool and was a great location. We just live across the bay but if you are drinking - whatever you pay for a room is a lot less than the alternative. The rooms were great and the bed was the most comfortable of all time. The machines suck and... more

My wife and I have spent our last 8 vacations in Las Vegas at the MGM Grand,which has always been first class.We are players club members and have had our rooms compted our last 6 visits.We had rooms compted again this weekend in Vegas,but couldn't get flights out ,so decided to go to the Tampa Hard Rock.What a Joke..we were... more