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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs

#2 of 159 Hotels in Tampa
Certificate of Excellence
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8310 Galbraith Road, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647
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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
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441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Clarkston
Top Contributor
70 reviews 70 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We only spent one night here before leaving on a cruise. The hotel is mostly known for being close to Busch Gardens and a Hard Rock Casino. Well it's a clean place with a nice small pool with plenty of chain restaurants nearby. Many awards over the last few years from IHG.

Was this review helpful? Yes 1
Oxford, Mississippi
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on business for four nights in March 2015. Paid $104 per night. Wifi connection was free with solid uptime and good speed. Front desk staff was friendly and helpful. First room they gave me was next to a loud group and they moved me without any problem. Room was clean and comfortable. I needed to commute downtown every... More 

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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Rec531, Thank you for staying with us and thank you for your kind words. I am glad that my team acted quickly to get you to a room that was quiet and comfortable, as well as provide a transportation solution. It was our honor to serve you and we hope to be "at your service" again when your work... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I'm someone who has never written a review before on TripAdvisor, but since this site was one of the reason I decided to stay here I decided it was only fitting to pay it forward! I was impressed before I ever even got here! About a month before I reserved my room I mentioned to George who is the General... More 

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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Jay, Thank you for the kind words. Hospitality is a turbulent business, but one of the rewards is stopping everything to make a special trip a little bit more memorable. This is our way of "Paying it Forward". I enjoyed the fact that you gave us this special opportunity while planning your trip. I am very happy that we... More 

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

One reason I chose this hotel was because I have previously stayed in a Holiday Inn and was happy with it. This one was a little disappointing though. My family and I shelled out some extra money to stay in the presidential suite. It was a little outdated. The bathroom needed the most attention - there were some spots that... More 

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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Travel Girl, Thank you for staying with us and thank you for your candid feedback. I appreciate your suggestions for things that we can work on to improve the suite you stayed in. Our maintenance team is working on the issues you mentioned as I write. In reply to your question about extra person charges, these are waived on... More 

Iowa
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night after being at Busch Gardens for the day. We received the government discount due to my husband's job. The staff is wonderful. They came out and chatted with my family when we were enjoying the free ice cream snack. The outdoor pool is great, especially for families. We ordered pizza and ate next to the... More 

Was this review helpful? Yes 1
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Traveler, Thank you for coming all of the way from Iowa and choosing our hotel for your Busch Gardens trip. I am glad to hear that you were able to relax by the pool, enjoy our hospitality AND a little ice cream. It was a pleasure to be of service and we hope to see you back. Happy Travels,... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here when our house flooded. We were there for approximately 1 month and had a great experience. The staff was helpful, the hotel itself was very clean and they were pet friendly, allowing us to bring our little dog along. Great Hotel in the New Tampa area!

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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Doedra, Thank you for making our hotel a "home away from home" while your real home was being repaired. We have served many New Tampa families during relocations and repairs and we really enjoy making new friends with neighbors like you. I am glad that you are back in your real home, and I am pleased that everyone, including... More 

Ann Arbor, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent 8 nights with the family at this hotel for vacation. I often stay at HIE as I feel they provide good value. I booked this particular one based on the Trip Advisor reviews and rankings. I figured a few extra minutes of driving would be worth it (we were mainly spending time in the SW Tampa area). Based... More 

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georgeathisuites, Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Dave, Thank you very much for staying with us and thank you for your honest feedback. While we strive to be your favorite Express in Tampa, if not on the planet :), we know that we are part of a great brand, and we are in the company of many great hospitality teams. We enjoyed having you stay with... More 

Tallahassee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I made a last minute business trip to Tampa and stay at HI Express at Bturce Downs. Arrived late and was nicely greeted at the front desk. I thought this was a new hotel but it was 12 years old. You could not tell. Room was clean and nice. Beds were surprisings well made up and bleieve it or not,... More 

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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Roger, Thank for choosing our hotel for your last-minute trip and thanks for your review. Your description of the shower heads that you have experienced at other hotels gave me a good laugh! I am especially pleased to hear that you found our breakfast to be the best and the comments on the beds will be a source of... More 

Key West, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This gem is a one of kind ! Truly Authentic Hospitality at its finest. As a return golfing group of 24 they treat us like family. Lois at the front desk will never forget your name, and when you arrive back "ITS WELCOME HOME" . The hotel staff treats this place like there own home, spotless and very well maintained.... More 

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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Big Dog, Thank you for returning year after year. It is always a pleasure to serve your group and "Authentic" is what we strive to be. My job #1 is to hold onto great team members like Lois, and stand back while they do their magic. We sincerely appreciate your kind words and the fun that you and the... More 

Iselin, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for about a month for business . The front desk staff is very polite and welcoming. They also suggested few places to visit while my stay. The complementary breakfast was good. Rooms are really good considering the price. The location of this hotel is one of the big plus as you can find all the... More 

Was this review helpful? Yes
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review

Dear Amit, Thank you for choosing our hotel for your month-long stay. It is especially rewarding to earn a 5-Star recommendation when you needed to be away from home for such a long time. I am happy to hear that the convenience of being able to walk to so many restaurants made the location perfect, and that our team delivered... More 

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