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Hilton Garden Inn Tampa East/Brandon

#11 of 160 Hotels in Tampa
Certificate of Excellence
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10309 Highland Manor Drive, Tampa, FL 33610
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1 room 1 adult
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Hilton Garden Inn Tampa East\/Brandon
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516 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here in 2015 for State Fair/Busch Gardens getaway and am staying here again this year. Had problem in 2015 w/ neighbors fighting and mgmt. staff not seeming to care if it was corrected or not. They started fighting again once the mgmt. staff had gone downstairs. Promised bonus points on Honors acct; just received them end of 2015; visit... More 

Helpful?
Thank maureenmC5231KB
Wells, Maine
Level Contributor
81 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a worn out Hotel in a worn out section of Tampa, The breakfast is not up to Hilton standards. The scrambled eggs in the pan are hard and dried out, if you choose to wait for custom eggs, plan on waiting a while. When it's time to get your bill for $11.72 plan on not getting your correct... More 

Helpful?
Thank Richard H
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Richard H, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

West Palm Beach, Florida
Level Contributor
426 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 1 week ago

The Garden Inn was a little bit hard to find because it is off the main highway. But the advantage of that is the quiet, pleasant atmosphere found there. The room was comfortable, the staff very professional - a nice stay!

Helpful?
Thank Linda M
Leesburg, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent. The room and staff are above and beyond anywhere else. This was my second stay here and it was as pleasant as my first. The grounds are beautiful, surrounded by oaks, feels so inviting.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rhonda B
West Palm Beach, Fl, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Unfortunately we had a poor experience. When I called the hotel to have the shuttle pick us up, the phone rang for , literally 7-8 minutes without ever being answered. Finally, after the third try, someone named Tim answered the phone. When I commented as to my having to call numerous times before getting an answer, Tim immediately hung up... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Dennis S
Kendall Park, New Jersey
Level Contributor
266 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was only in the area for one day, and this was a great place to stay. It's very convenient, and the people are really friendly, the room clean, and even the waiters at the breakfast were wearing smiles and very helpful. If you're in the area, this is a great choice for you.

Helpful?
1 Thank Alan B
Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

The receptionist was very attentive while checking in. Smiled welcomed us and explained where our room was and about the property. Was very lovely. Room was very clean and very neat as I expect from a Hilton. We will come back for sure when in this area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank wildchild22
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great servis& The food was good! Wiljennette was really nice and help with most Of The things I needed. My room was nice and big & there were others but all I remembered was Wiljennette. #gowiljennette

Helpful?
Thank Sadie S
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Sadie S., Thank you for taking the time to share your experience and compliment our awesome associates! We hope you will stay with us again soon! Sincerely, Dannialle Neville, General Manager More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I had a really nice time at the hotel with my parents. The room was nice the view was nice as well . The best part of my stay was the restaurant inside the hotel I had a very nice and polite waitress named Wilj. All In all I had fun with my family. I thank you for the lovely... More 

Helpful?
Thank alexisalize
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear alexisalize, We are so glad you enjoyed your time at the Hilton Garden Inn! Please come back for some r&r with us again soon! Sincerely, Dannialle Neville, General Manager More 

Sarasota, Florida
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For years now, hubby & I have spent Christmas @ this Hilton Garden Inn as a gift to ourselves. One of our favorite places to go on holidays is the nearby Seminole Hard Rock Casino, & the Brandon HGI has been our home away from home during our casino trips. Honestly, after all these years (& even though we've stayed... More 

Helpful?
Thank ID2734
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear ID2734, Thank you for choosing the Hilton Garden Inn to be your home away from home at the Holidays. We are so happy to have you and create these special memories. Your loyalty is greatly appreciated and our team loves to make sure you have an enjoyable stay. As always, we look forward to your return visit! Warm Regards,... More 

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