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Hilton Garden Inn Tampa East/Brandon

#8 of 160 Hotels in Tampa
Certificate of Excellence
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10309 Highland Manor Drive, Tampa, FL 33610
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1 room 1 guest
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Hilton Garden Inn Tampa East\/Brandon
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476 Reviews from our TripAdvisor Community

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Traveler rating
    317
    99
    36
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, United States
4 of 5 stars Reviewed 2 days ago NEW

This was my second time staying at the Hilton Garden In in East Tampa/Brandon. Both times I've stayed here to attend a Bible Convention in Plant City, FL. Last year (2014) there was a problem with the fire alarm going off twice in the middle of the night (on a Saturday into Sunday) this year (2015) the first room they... More 

Review collected in partnership with Hilton Garden Inn

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Jerald the cafe server was AMAZING! Best service I've ever gotten on rush hour lunch! My company is right next door and not only did he recognize I was on lunch break... Took the time to ask if I wanted to relax or expedited service. This is the 2nd time I've been back in a week 100% based on great... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Awesome custom omelette by chef Steven !! And Jerald took such good care of us even when we came to breakfast as they were closing it down. Jerald made sure we had everything we needed and more. Also , family from the area met us there to meet and visit ( we were in FL for a funeral) and the... More 

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Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was one of the best I have visited in a long time. Customer service earns five stars. The staff, Tim, Denise and Hector made my family and me feel like we were at home. The suite was spacious. Breakfast was delicious. Everyone was helpful. It was indeed a great experience. If you plan to visit Tampa, stay there!... More 

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Florence, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel staff is always very accommodating. They always greet guests with smiles, willingness to assist and great service. It is my hotel of choice any time I visit Tampa for business. Any time I have had an issue, the staff has gone out of their way to fix the issue immediately.

Review collected in partnership with Hilton Garden Inn

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ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear rmjenkins, Thank you for being a loyal guest at the Hilton Garden Inn. We are so happy to be able to host you and provide great service! We look forward to your next stay. Sincerely, Dannialle Neville, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We got in late and still the staff was etremely friendly and polite! And the breakfast was delicious, fresh and made to order! If we are ever in Tampa again we will definitely visit the Hilton for a family friendly atmosphere and environment.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Alana D, Thank you for sharing your experience at the Hilton Garden Inn! We hope you do get to return to Tampa and visit us again! Sincerely, Dannialle Neville, General Manager More 

Greenville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All staff in every department went above and beyond. The hotel is located close to the Hard rock casino and the Fair grounds. All of the managers was having their 9am huddle meeting at the front desk and made everyone feel right at home during the walk past the front desk. Everyone that works at the Hilton Garden Inn Tampa... More 

Review collected in partnership with Hilton Garden Inn

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ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear William I, Thank you for choosing the Hilton Garden Inn. We strive for guest satisfaction and believe that begins with a happy team! Thank you for noticing! We hope to see you again soon. Sincerely, Dannialle Neville, General Manager More 

Scottsdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was here on a business trip. This is a nice quiet hotel with wonderful staff! Everyone was friendly and helpful from the moment I walked in the door. I had to purchase some items from the store and when asking about directions, the front desk was right on top of it with a local map and directions. The lobby... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Angela C, Thank you for choosing the Hilton Garden Inn while on your business trip. We are happy the front desk was able to assist you finding your way around the local area. Please come back and see us again soon. Sincerely, Dannialle Neville, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel once again for a business meeting. The staff is extremely friendly, and I notice they changed how the breakfast works. More service-forward, which was great. Clean rooms too. It's located right off of I-75, so easy access to the highways. Also, has good shopping just an exit away.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Melissa M, Thank you so much for being a loyal guest at the Hilton Garden Inn! We appreciate you noting the details that made a difference in your stay. Looking forward to your next visit! Sincerely, Dannialle Neville, General Manager More 

Citrus County Florida, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location is easily accessible and very quiet. The lobby and front desk area were impeccable in the cleanliness. The room was available early and was as expected. The staff were quite helpful and pleasant at all times. Thanks!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear David P, Thank you for taking the time to share your experience at the Hilton Garden Inn. We appreciate your compliments are glad the hotel met your expectations. Should your travels bring you back to the area we hope to host you again. Sincerely, Dannialle Neville, General Manager More 

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