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SpringHill Suites Tampa Westshore Airport

3.0 of 5 4835 West Cypress Street, Tampa, FL 33607
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Certificate of Excellence 2014
SpringHill Suites Tampa Westshore Airport
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SpringHill Suites Tampa Westshore Airport
SpringHill Suites Tampa Westshore Airport
SpringHill Suites Tampa Westshore Airport
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265 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sarasota
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This particular property may have just convinced me that SpringHill Suites is my new favorite property when available. The staff were very helpful and friendly from the front desk to housekeeping. Very well run property with an unbeatable location next to Tampa Airport but also close to all the shopping and dining you could want. As an added tip, this... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Thank you for your wonderful comments and we are glad you enjoyed your stay with us. Please feel free to contact me about any questions or suggestions you may have. We look forward to seeing you during future visits. Sincerely, Shawn Stan, CHA General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here once a week for 12 weeks. Close to airport and mall. Very clean and comfortable. Breakfast was the usual hotel breakfast buffet, nothing special. Wasn't bad just nothing different than most hotels. They did not provide a tray to take your breakfast back to the room. The customer service was beyond excellent. Pool was clean. Had table and... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Thank you for your business and the wonderful comments. We look forward to future visits. Shawn Stan, CHA General Manager More 

New York City, New York
Top Contributor
65 reviews 65 reviews
31 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well I booked here at the Spring Hill suites due to the fact of it's close proximity between the airport which they pick you up from and drop you off at and Port of Tampa which what I was taking a cruise and the next day so I thought this would be convenient also located near the west shore mall.... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

I'm very sorry to hear your stay with us was not enjoyable. Please feel free to contact me so I can make the situation right. We pride ourselves on ensuring every guest is happy, and it doesn't seem so in this case. I look forward to speaking with you. Shawn Stan, CHA General Manager More 

Cary, North Carolina
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First experience in a Springhill Suites will probably be the last. For a hotel in the Marriott chain I expected much more. Started with no luggage carts available and upon inquiry told they had TWO which were both in use. 2 carts for a good sized airport hotel!!?! Dirty carpeting in elevators and hallways. Room was a good size with... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

I'm very sorry to hear you didn't enjoy your stay with us. I know the holiday season can be very busy for our hotel and I feel that we were unable to deliver the service you expected. For this I do apologize. Please feel free to contact me directly to make this situation right. Thank you for your honest feedback... More 

Ocala, Florida, United States
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband & I always try to stay here when we have an early flight out of Tampa. We live 2 hrs. north of Tampa and it's so convenient to just drive down the night before. This hotel has always met my expectations with cleanliness and the staff has always been helpful & friendly. It's clean & quiet as well.... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Thank you for your wonderful comments. I'm glad we can be of service. We look forward to your next stay. Shawn Stan, CHA General Manager More 

USA
Top Contributor
125 reviews 125 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean property with ample sized rooms/suites. A seating area, wet bar with coffee maker, desk with lamp, sink vanity area outside of the toilet/tub/shower area which is always a plus when traveling with someone. Free breakfast in the lobby. Good location, not far from Tampa International Airport and in the middle of the Westshore business district. If shopping is your... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Thank you for the comments. Please let me know if you feel there is anything we can do to make our property better. We look forward to future stays. Sincerely, Shawn Stan, CHA General Manager More 

Cleveland ohio
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay here 2 different nites while in the Tampa area. Staff very friendly, rooms nice and clean, the beds where comfy and no bed bugs!!. The 24 hour shuttle was very convenient don't let the front desk mislead you, after speaking with the mgr. They do offer a 24hr shuttle. we appreciated how quickly the matter was resolved. Breakfast... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Thank you for the wonderful comments. I'm very sorry about the original issue but I'm glad we were able to get it resolved. Your bringing it to my attention is appreciated. I hope you are enjoying your holiday season and we hope to see you again soon. Shawn Stan, CHA General Manager More 

Huntersville, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 29, 2014

This is a typical SpringHill Suites located close to the airport, but I do not recommend using the shuttle vans. The two I rode in were worthy of a 3rd world nation. Absolutely beaten up and most of the seat belts were missing. How Marriott allows such shabby, unsafe vans to be used by one of the hotels in their... More 

Was this review helpful? Yes
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Please accept my apologies for the condition of the shuttle. I will have a discussion with the service to ensure the problems are corrected. Thank you for the honest comments as we use these to make your hotel experience with us better. Please understand that we take guest safety very seriously. Please feel free to contact me if you would... More 

Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2014

We booked one night stay before we left for our cruise. It is in a great location. Close to shopping and food. It was an easy drive to the cruise port. They had a nice simple complimentary breakfast. The rooms were spacious and clean. The front desk staff were very friendly. We will stay here again in future.

Was this review helpful? Yes 1
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Thank you very much for the great comments. We look forward to seeing you during your next stay. Shawn Stan, CHA General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

we choose this hotel as it was near the airport and it was reasonably priced., the room was very nice, clean, spacious etc.. Staff friendly, adequate parking, The internet worked well, but when logging in you are offered a higher speed connection for additional cost. I had never seen this before, but it is irritating to see them going the... More 

Was this review helpful? Yes 1
Shawn S, General Manager at SpringHill Suites Tampa Westshore Airport, responded to this review

Please let me apologize for the problem with the internet. We only offer one speed of service and it is free to all hotel guests, so I apologize for the confusion. I know other Marriott properties offer a higher speed for a fee, but our internet is free for all guests. Please let me know if there is anything we... More 

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Additional Information about SpringHill Suites Tampa Westshore Airport

Address: 4835 West Cypress Street, Tampa, FL 33607
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Tampa Westshore Airport 3*
Number of rooms: 149
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Also Known As:
Springhill Suites Tampa Westshore Airport Hotel Tampa
Tampa Springhill Suites
Hotel Style:
#35 Family Hotel in Tampa

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