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Sheraton Suites Tampa Airport Westshore

3.5 of 5
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4400 West Cypress Street, Tampa, FL 33607
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1 room 1 guest
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Sheraton Suites Tampa Airport Westshore
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470 Reviews from our TripAdvisor Community

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Traveler rating
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    181
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (470)
  • Mar-May only
    (162)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (123)
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1 review
2 of 5 stars Reviewed 3 days ago NEW

I was for my anniversary and when I made my reservation i put is my anniversary to make my day something special but nothing .i order a room service some wings and a quesadilla took more hour and cold.in the evening I went to the restaurant for dinner with my wife nothing was as expected is a diferent menu online... More 

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Grand Cayman
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Quick check-in. Front desk Staff pleasant and friendly. Short trip to visit son. Hotel was quiet due to back that kids are back in school. Did not eat at restaurant but it look nice enough. Did have dinner at Charley's next door which is a must do if staying here. Food and service is absolutely fabulous. Steaks are huge so... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Caymanguest, Thank you for your recent stay with us and for taking the time to review our hotel. Your kind words are greatly appreciated and we are glad you enjoyed your dinner next door with our neighbors. I apologize you experienced some problems with the bedroom TV and I hope this did not ruin your stay with us. We... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel didn't live up to it's name. The bedroom is nice but the bathroom was too small. And the living room was dim and dull. There was not enough light and there was no window. The furniture had stains and the carpet seemed filthy. I had requested the room service to come vacuum my room and when I came... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Maha Z, Thank you for staying with us recently and for taking the time to complete a review of our hotel. Your concerns have been noted and we are working hard to address the issues you brought to our attention. Our Housekeeping Department takes pride in their work and will do whatever it takes to ensure all the rooms... More 

Suwanee, Georgia
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel. Clean. Airport convienient with shuttle service. Hotel staff was nice. Checked in very late and the wall in the bedroom portion of the suite had no power. So, no tv, lights or coffee maker. TV most importantly as I sleep with the TV on. On duty staff came up and did try to correct the problem to no... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. Tinyfoodlover, Thank you for reviewing our hotel after your recent stay with us. We value your feedback and apologize that you experienced some electrical issues during your stay. Our Engineering Department is looking into what could be the source of the problem to avoid future recurrences. The problem has been fixed and we hope we have gotten to... More 

Odessa, FL
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I just completed a three night stay at this hotel while dealing with water-related issues at our Tampa home following heavy rains. Our room was clean and comfortable. The location was convenient to restaurants, Starbucks, Whole Foods etc., and the staff was professional and customer service oriented. We have nothing but good to say about this facility... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Kscott_Odessa, Thank you for reviewing our hotel after your recent stay with us. We are happy to have been your temporary home during a difficult time. It is a pleasure knowing our staff took great care of you and your family and we appreciate your kind words. We hope things have returned to normal and the flood waters have... More 

Milton, Georgia
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel really surprised us in a great way. The rates made us think it was another ho hum close to the airport type of place but it was not. The hotel itself was really nice inside it has a huge and comfortable foyer, the inner courtyard is pleasant and spacious. The checkin desk is well staffed and there are... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. Manu4t, Thank you for staying with us recently and for your positive review of our hotel. I'm glad our hotel met your accommodation needs and our staff took great care of you. It is always our pleasure to receive feedback like yours and we will celebrate with the team and strive to keep improving. Thank you again for... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We drove 2.5 hours to Tampa to pick someone up at the airport and their flight was cancelled so we decided to stay in town and stayed here. We were so pleased! Obviously not preparing for our stay we had nothing. When informing the staff they immediately filled a bag with all that we would need for the stay. The... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Tia C, Thank you for taking the time to review our hotel after your recent stay with us. We appreciate your positive feedback and want to thank you for the kind words. I am happy that you found the hotel's amenities easily available for your needs and our staff eager to step up and help when you needed assistance.... More 

Panama City Beach, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great for the price. Looks nice inside and out. No free WiFi though, even for honors members. Buffet was disappointing for $14, but at least it included OJ and coffee, which are $4 each if you order off the menu.

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Rebecca Shantel D, Thank you for taking the time to review our hotel. Your review is of great value to us as it will help us improve. Thank you for highlighting the positives as well as the opportunity areas. We are taking every step necessary to look into your concerns so we can address all the issues that... More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was on a business trip and stayed at this location from July 27 thru July 30. The hotel staff was excellent, namely: Clarke in reservations, Thabani in reservations, and Debbie the front lobby housekeeper made this stay outstanding. The hotel is very immaculate on the inside as the staff really cares about the property. Each of the individuals listed... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. ASMurray, Thank you for taking the time to write a review of our hotel. Your review made pleasant reading and it is heartwarming knowing we created a memorable experience for you. Your kind words will be celebrated by our hotel staff and we will always work harder to exceed expectations. Thank you again for sharing your experience and... More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I work at a five star hotel as Director of Finance and am very aware of what should be done and said in certain circumstances. The room was not well kept and required extensive maintenance. Our reports were ignored during our stay and at check-out when we told the Front Office Manager, she gave us a comment card instead of... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Axabreu, Thank you for reviewing our hotel after your recent stay with us. I apologize you had a not so pleasant experience and want to assure you that your concerns will get the necessary attention they deserve. We strive to provide a memorable experience for all our valued guests and it is a major concern when we fail to... More 

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