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Sheraton Suites Tampa Airport Westshore

3.5 of 5
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4400 West Cypress Street, Tampa, FL 33607
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Sheraton Suites Tampa Airport Westshore
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Ranked #73 of 159 Hotels in Tampa
A recent review
3 of 5 stars reviewed 1 week ago
Wiscmom2 Appleton, WI
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447 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Appleton, WI
Top Contributor
193 reviews 193 reviews
57 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel could use some love. My room was large but smelled like it needed a dehumidifier -- smelled damp, paint and wood chipped and there is something on the ceiling that I am not sure about... I think if I was back in town for work again, I would find someplace else. This property needs some updates and remodeling.... More 

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Bridgewater, New Jersey
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The rooms are large and quiet. The front desk is very pleasant. Housekeeping straightens up the room well. However, the rugs in the room need a steam cleaning badly. Breakfast is terrible (I think powdered eggs and the milk for the cereal was old/spoilers) so the next day, I ordered room service. Came very late and the food was not... More 

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naperville, il
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

With a delayed flight out of Ohare, we didn't arrive at the hotel until after midnight. The 2 gentlemen at the front desk were extremely welcoming and helpful. Upon arriving in our room we discovered that the smoke alarm was beeping. We called the front desk and they promptly delivered a new key and helped us to the new room.... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Pam H, Thank you for taking the time to write a review of our hotel after your recent stay with us. Your feedback means a lot to us and I will share your appreciation with the gentlemen that helped you on your late night arrival. I am glad you enjoyed our Sheraton Sweet Sleeper bed and certainly hope... More 

Tallahassee
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Quick business trip to Tampa and found great Hotel in central location with no charge for parking. large nice rooms with great desk to work on. Friendly staff, did not get a chance to use the facilities but will make a point to use them next time.

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. ROGER2205, Thank you for staying with us recently and for your review of our hotel. I am glad you enjoyed your stay with us and hope next time you will have time to enjoy the amenities on offer. Your feedback is greatly appreciated and we look forward to welcoming you back in the near future. Regards, Jeff Brinda,CHA... More 

Kirkland, Washington
Top Contributor
110 reviews 110 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place looks really tired. It's like someone had a face lift on top of a face lift so in spite of the remodeled rooms in the last five years, touch points like outlets, etc., are faded and yellow showing the days when it was some other modest brand of hotel. The rooms were not all that clean, especially along... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. Tommy James, Thank you for your recent stay with us and for your review of our hotel. Your feedback will be shared with my team and we will do our best to improve. We appreciate you taking the time to highlight what were the biggest displeasers during your stay. All our department managers have been tasked with the... More 

Rochester, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was wonderful from the day one. The shuttle bus driver on the day we arrived, was “flagged" down, actually an airport staff ran to the shuttle and banged at the window, to let him know we needed a ride. He was friendly and humorous as he informed us it was the last trip of the night. He recognized... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Shortlatina26, Thank you for sharing your recent experience at our hotel. We are happy you chose to stay with us and had a great stay. Our staff takes pride in their work and enjoys providing exceptional service to all of our valued guests. I apologize for the incident that involved you waiting for an hour to be given... More 

Valrico, Florida
Top Contributor
95 reviews 95 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The breakfast is good. The customer service is friendly and energetic at all times of the day. I felt like the staff went out of their way to appease me. The rooms are spacious and quite. You can quickly job down to a small beach or be at the mall in a five minutes.

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Tyanne C, Thank you for taking the time to complete a survey of our hotel. Your feedback is greatly appreciated. I will share your positive thoughts with the hotel staff and will thank them for their hard work. I am glad you enjoyed your recent stay with us and look forward to welcoming you back soon. Regards, Jeff Brinda,... More 

Central Florida, Florida
Top Contributor
105 reviews 105 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's really close to the Airport and the rooms are clean and comfortable. Always a pleasant stay and the room service, although a bit on the pricey side was also very good. The fitness area is great and their is laundry machines on the property which is nice for longer stays.

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Monica E, Thank you for your recent review of our hotel. We greatly apreciated your positive comments and we are glad you love the amenities on offer at our hotel. I'm glad your stays with us are always pleasant and promise that we will always do our best to improve. We look forward to welcoming you back to... More 

Miami, Florida
Top Contributor
140 reviews 140 reviews
53 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is a bit rough around the edges, but nothing that is unbearable. The lobby area and open atrium is very welcoming and appealing. Our room was large and very comfortable. I loved having two TVs and a separate living area. The room was clean and well equipped. For the most part, we had a very quiet stay except... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Lissete, Thank you for your review after your recent stay with us. We are glad you enjoyed your stay with us and look forward to welcoming you back to our hotel again soon. We appreciate your positive review and your kindness despite experiencing some noise issues during your stay. Thank you again for your time and please come... More 

North Miami, Florida
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I normally stay at another hotel whenever I visit Tampa; however, chose to change things up my last visit. Based off reviews I chose to stay at the Sheraton Suites Tampa Airport. Upon arrival, the staff was very friendly and serviced me immediately. The inside of the property is beautiful. Trees, plants, ponds, mini waterfalls, with a moon roof. Definitely... More 

Was this review helpful? Yes
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. Dave V, Thank you for taking the time to write a great review of our hotel. We appreciate the positive feedback and look forward to seeing you again soon. We have discussed with our Engineering and Housekeeping departments the need to inspect the rooms better to ensure we do not have a repeat of the AC leak and... More 

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