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Sheraton Suites Tampa Airport Westshore

3.5 of 5 Hotel   |   4400 West Cypress Street, Tampa, FL 33607
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Ranked #67 of 159 Hotels in Tampa
A recent review
3 of 5 stars reviewed yesterday
dkbrig Pocatello, Idaho
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377 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pocatello, Idaho
Top Contributor
76 reviews 76 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is a former Embassy Suites. It has the rooms on all four sides and the open concept in the middle of the hotel. Each room is a suite. The problem is the need for repairs, paint and maintenance mainly in the rooms them selves. These issues however were offset by the price. The hotel is priced reasonable and... More

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Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Unless you're stuck at the airport on your way back to the city you live or waiting for a cruise to part, I would skip it. Just a regular dated hotel in the surroundings of an airport. Worst thing: the water pressure was ridiculously weak, at least in room #736. Best thing: the service is great. Very friendly, from the... More

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Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear KinoM_13 Thank you for taking the time to write a review about our hotel. We value your feedback and will use it to improve and also to celebrate with the team where we excelled during your stay. Our Engineering Department is working to ensure there is no repeat of the water pressure issues and we hope on your next... More

Bielefeld, Germany
Top Contributor
212 reviews 212 reviews
49 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As the name says, it is a suite hotel. The rooms are large. The hotel is next to an interstate and not far from the airport or the Westshore Mall. Some restaurents are within walking distance. If you are looking for a hotel before flying of and to relax, that's one place to choose in Tampa. The prices are reasonable.

Was this review helpful? Yes
Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Thank you for the positive review. We value your feedback and thank you for choosing our hotel and hope to welcome you back on your next visit. Regards, Sandra Stulen General Manager More

Vancouver, Canada
Top Contributor
65 reviews 65 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This property is good if you have to stay for one night prior to your flight or cruise. I really would not care to stay more. The property is old, the service is barely average and the internet in your room will not work properly. Again, if you have to stay at a SPG property next to the airport your... More

Was this review helpful? Yes 1
Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Thank you for taking the time to write a review. Please accept my deepest apologies for your disappointment in the internet and service at the hotel. I want to assure you that your experience is certainly not typical of the quality of service and hospitality we offer our guests and corrective steps have been taken. Your concerns have been shared... More

Port Saint Lucie, Florida
Top Contributor
172 reviews 172 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

from checkin with Sean McGuire to lost key replacement by Sean McGuire to a note for my husband's birthday by Sean McGuire we felt welcome and appreciated! Sean McGuire is a definite asset to this beautiful property. Everything was wonderful during our two night stay. We were not a part of it, but during our stay a wedding was held... More

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Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Thank you for your comments in regards to Sean Maguire. I agree that he is an asset to our hotel and am pleased that he is a great example of hospitality to our team. I'm glad you enjoyed your stay with us and hope to see you again soon. Regards, Sandra Stulen General Manager More

Bandon, Oregon
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we ate lunch twice at the restaurant at the sheraton. very quiet, atrium with water falls made the atmosphere great for relaxing. food was good, wait staff was friendly and good. would recommend it. full bar available.

Was this review helpful? Yes 1
Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear ORbeachdawg, Thank you for your kind words about St. James Restaurant, I will surely pass them along to my team. As we are always looking to make improvements to our menu if you have any recommendations that you would wish to share please do not hesitate to contact me directly. Best Regards, Sandra Stulen General Manager More

Carbondale, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I just left the hotel. When I arrived the refrigerator was not cleaned out. It had left overs and half empty cans of alcohol. When we arrived, we were told the wifi was free despite the sign in that said the cost was $9.95. I would not have paid one dollar for that internet. It kicked me off about every... More

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Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Emily R, Thank you very much for taking time to let us know how we are doing here at the Sheraton Tampa Westshore. I am very sorry for the issues and inconsistencies you experienced throughout your stay. At your convenience, if you would be so kind as to reach out to me directly I would like to discuss the... More

1 review
5 of 5 stars Reviewed October 15, 2014 via mobile

I e been in tampa a couple of times now for corporate training and this place KILLED the holiday inn. Rooms were better, had a living room separate from the bedroom. Much cleaner and better maintained as well. Hell, they even gave me a free drink when I got here!!

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Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear ThatGuy Phil, Thank you for taking time to let us know how much you enjoyed your stay with us while visiting Tampa for training. We look forward to seeing you again the next time you head out our way! Best Regards, Sandra Stulen General Manager More

Orlando, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 14, 2014

very comfortable hotel...everything as planned in a very convenient location. the parking thou, it left alot to be desired; especially if there is a event at the hotel. no preference given to hotel guests vs event attendees; just enough spots available for hotel guests. i had to park in the grass twice, the 2nd time caused me to loose sleep... More

Was this review helpful? Yes 1
Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear flatanman, I am very sorry to hear of your lack of sleep caused by our hotels parking situation. Please rest assure that it has been brought to my attention and a solution is being set in place that will help improve this in the near future. Thank you for taking time to bring this to my attention, I hope... More

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed October 11, 2014

I stayed September 8 to September 13 in 2014. I loved the hotel! The staff was very helpful and extremely nice. The hotel had great accommodations. The cleaning staff, Maria S., cleaned my room for a week. I really appreciate how nice and how clean she kept my room. I would go there again if I am in the area.... More

Was this review helpful? Yes
Sandra S, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Ms. Schaefer, Thank you very much for taking time to let us know about your enjoyment of our property and the helpfulness of our staff. I will certainly pass your kind words to Maria S, she will truly appreciate it. Thank you again for letting us know how we are doing, we hope to see you again in the future.... More

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Additional Information about Sheraton Suites Tampa Airport Westshore

Address: 4400 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Tampa Airport Westshore 3.5*
Number of rooms: 261
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Also Known As:
Sheraton Suites Tampa Airport Westshore Hotel Tampa
Sheraton Hotel Tampa Airport
Tampa Sheraton
Sheraton Tampa

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