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All 158 Tampa hotels

Sheraton Suites Tampa Airport Westshore

3.5 of 5 Hotel   |   4400 West Cypress Street, Tampa, FL 33607
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Ranked #69 of 158 hotels in Tampa
A recent review
5 of 5 stars reviewed 1 week ago
jpbiwer Greenville, Wisconsin
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331 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Greenville, Wisconsin
Top Contributor
77 reviews 77 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

After a great vacation, we stayed one night pre-flight. The front desk personnel were so friendly and helpful, suggesting a great pizza place for dinner and a nice drive to Clearwater. The rooms was very nice and the beds and pillows were comfortable. We had a great night sleep. We would definitely stay here again if in Tampa.

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear jpbiwer, We are glad we were able to top off your vacation with a comfortable night before heading home. We look forward to your next visit to Tampa! More

Lake in the Hills, Illinois
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was very nice, the room was very clean. Large party of some kind was there on one night and made a lot of noise. For the price, it was as expected. One of the elevators was out the entire week and there's VERY limited parking.

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Aranthorn, Thank you for staying with us. I am sorry that the event in the hotel disturbed your stay. We do have one of our four elevators being worked on and we intend to have that wrapped up by April 16th. When our parking lot fills, we have arrangements with our next door neighbors for free parking. Signs are... More

Westerville
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at the Sheraton Suites Tampa Airport for business with my family. The hotel room was run down and filthy. The furniture was stained and outdated. The pullout sofa had a cheeto on the mattress so it had obviously not been cleaned. The bathroom was small, the lights were dim, the sink did not drain and the door would not... More

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Michael C, Please allow me to apologize for our failure to meet your expectations. By private message I hope to learn the suite number that your occupied so I can perform an inspection. I appreciate your assistance and I hope to have the opportunity to show you that we can do better. Please contact me personally when the time... More

Denver, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Suite layout of the rooms is great. Staff was very friendly and helpful. Beds are comfortable and it is fairly quiet despite backing to a highway.Upon check-in found someone's underwear on floor at base of one of the beds, and the bathroom door would not close completely due to loose hardware. Have previously stayed at this hotel, and would... More

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Bret A, Please share with your family my apology for the item you found in your suite. On the list of hotel room no-nos, this is at the top. One time is too many. I have shared this with our team to drive home the zero tolerance on this issue. My hope is that you will stay again and... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I am a SPG Platinum member and have never felt I have been treated with as much contempt as a loyal customer as I have at this place. I have now stayed here 3 times, and am probably going to cancel my 4th stay. Internet: The first couple of times, I was put on a floor where there was virtually... More

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear hooschicago, While there are times when things happen that are out of our control like the elevators, there is never an excuse for anything less than gracious hospitality and a helpful attitude when things need fixing. I have already shared your experiences with our hotel departments so they can review this with all of our team members. I know... More

West Bloomfield, Michigan
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The lobby of this hotel fools you because it is nice until you get into the rooms. What a horrible room. The carpet is so worn out and dirty. The old furniture is worn and chipped. The room is dark and certainly not inviting. Do not stay here!!!!!

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear mercedes12345, By private message to you I hope to learn the suite number you stayed in so I may inspect it immediately. I am sorry that you and your family did not have the stay you expected. I look forward to your response and in the meantime, we will use your feedback for additional motivation for consistency. More

Owatonna, Minnesota
Top Contributor
170 reviews 170 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For what is charged for a room, they still charge $9.95 for internet. I have stayed at hotels for less than half this price and get free internet. It is free, if you go in the lobby. Nobody wants to go to the lobby for a few minutes just to check our email. Rooms are very nice. I asked at... More

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Carl W, Minnesotans take heed with the Florida sun! Glad we could help salve the sting. On the Internet, the major brands still charge but your voice is heard and consider your vote counted. One last note, Internet access is also complimentary in the Link@Sheraton business center in every Sheraton hotel including ours. More

Atlanta, Georgia
Top Contributor
172 reviews 172 reviews
48 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The two interchanges that provide access to the hotel are being rebuilt which makes getting to the hotel a challenge. However, it is worth the effort. Each room is a suite with a master bedroom with a King bed, a bathroom and a living room that includes a desk. The rooms are very nice. The only thing I didn't like... More

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David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Sheraton Guest, Thank you for writing a review on your stay with us and I am glad you felt we were worth the effort to locate us. Indeed I-275 that runs through Tampa is being worked on. Current directions are always available on our hotel’s website. I am glad you enjoyed your stay overall. More

New Jersey
Top Contributor
62 reviews 62 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a room here for one night with Starwood member points. I was surprised by the beautiful atrium lobby and my very large and comfortable king suite. The hotel was quiet. The staff was helpful and friendly. I used the Link internet in the lobby and it was very fast., Flatbread and a glass of wine in the restaurant... More

Was this review helpful? Yes
David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Sherstur, Thank you for staying with us and for the five-star review! I am glad you found our team members helpful and that you had an enjoyable stay. More

Miami
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I'll start with the positives and will say that one of the best features available to hotel guests is the complimentary airport shuttle. A shuttle driver was dispatched within 5-7 minutes after contacting the hotel and upon leaving the hotel the AM driver was very sweet + hospitable. The in-room amenities were also very much appreciated -- which consisted of... More

Was this review helpful? Yes
David R, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear savytravels_23, Thank you for the kind remarks about our shuttle service and driver. However, I must apologize for the issues you observed in your suite. It is our responsibility to make sure everything is as it should be and I am sorry we let you down. I have shared your comments with both our engineering team and the housekeeping... More

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Additional Information about Sheraton Suites Tampa Airport Westshore

Also Known As:
Sheraton Suites Tampa Airport Westshore Hotel
Sheraton Suites Tampa Airport Westshore Hotel Tampa
Sheraton Hotel Tampa Airport
Tampa Sheraton
Sheraton Tampa
Address: 4400 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Luxury Hotel in Tampa
#69 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Tampa Airport Westshore 3.5*
Official Description (provided by the hotel):
The Sheraton Suites Tampa Airport Westshore is just a short complimentary shuttle ride from the airport. We are right in the middle of the Westshore business district, off Interstate 275. ... more   less 
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