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Sheraton Suites Tampa Airport Westshore

3.5 of 5
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4400 West Cypress Street, Tampa, FL 33607
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Sheraton Suites Tampa Airport Westshore
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Ranked #75 of 159 Hotels in Tampa
A recent review
4 of 5 stars reviewed 2 days ago
Isabelle S Mclean
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434 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mclean
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We needed a hotel near the airport because of a late arrival flight. For that matter, the Sheraton is perfectly located. It is also a short drive to restaurants or downtown. We were very excited to have a good price on a Sheraton suite since we usually can’t afford this hotel category but were a bit disappointed: we expected more... More 

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Trinidad
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We visited our son who is at UT. Chose the Sheraton suites because of the close proximity to the university and price. We were also looking for a suite to sleep 4 comfortably. Only thing comparable was the embassy suites which was considerably more money. We weren't disappointed. The hotel was very comfortable . Staff was pleasant and accomodating. Parking... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Patrick Aiden Ferreira, Thank you for taking the time to write a review of our hotel after your recent stay with us. We are glad you enjoyed your stay with us and thank you for your feedback and your kind words. We take great pleasure in being able to serve you and other valuable guests and look forward to... More 

Maplewood, New Jersey
Top Contributor
158 reviews 158 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was of fair value. They provided free shuttle service to and from the airport. The room was very nice. Its a suite hotel with a nice living room to do work in. The internet worked well and everything was in working order. The bathroom was clean and there was tons of parking all around the hotel. I would... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Kar C, We appreciate your review of our hotel and want to thank you for your positive sentiments. It is a great feeling knowing you enjoyed your stay with us and would gladly recommend us to others. Thank you again for the review and we look forward to welcoming you back to our hotel in the future. Regards, Jeff... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel rooms nice, however...tried to charge me $25 for checking in 1 hour early! It wasn't until I took to Twitter to complain that they decided to waive that charge. Room cleaning is extremely slow...room wasn't cleaned until after 4 each day. Restaurant extremely overpriced.

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Rick P, Thank you for your review of our hotel. I sincerely apologize for our failure to provide a memorable experience for you during your recent stay with us. I want to assure you that your concerns have been addressed as we have done away with the early checkin fee and our Housekeeping team is working hard to avoid... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spacious suite, great for three guys on a baseball trip. Staff all very nice. Good Starbucks coffee- free in lobby in mornings. Plenty of plugs and USB outlets in room for all of the gear. Decent location, not too far to restaurants shopping highways. Easy lobby computers. Attractive lobby. Good breakfast buffet as long as you have the complimentary coupons.... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Harry K, Thank you for taking the time to write a review of our hotel. We are glad you had a great experience during your stay with us and appreciate the feedback. We will celebrate the successes and also work on the areas where we failed to hit the mark. Thank you again for taking the time to complete... More 

Sugar Grove, Illinois
Top Contributor
61 reviews 61 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Picked this hotel for proximity to airport(5 minutes) and price. Was pleasantly surprised. Looks like an old Embassy Suite that Sheraton now owns. Pros: location, price, room size, minimal noise, good room service food. Con: uncomfortable beds. One of our two beds was literally broke, if you laid on one side it teetered on the other side. Mentioned it to... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mike M, Thank you for staying with us recently and for your review. I want to express my sincere apologies for our failure to properly acknowledge the issue about the broken bed. We value all guest feedback and use it to improve our hotel. This incident does not reflect how we treat our guests and will be addressed with... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me, my husband and 2 boys spent 2 nights here after flying in from London and before driving to Orlando. The suite had 2 queens and separate living room with fridge, microwave and sofa bed. Both rooms had large flat screen TVs and the bathroom had toiletries. The room was spacious and did the job. If I am being picky... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Leesuzy71, Thank you for your kind words on your review of our hotel. I am happy that our hotel provided ample accommodation for you and your family during your vacation. I'm glad we helped you get off to a good start and also want to assure you we will be paying attention to the finer details in the upkeep... More 

West Palm Beach, Florida
Top Contributor
61 reviews 61 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed recently three nites for business meeting at hotel. Room was large, comfortable and quiet (even close to elevator)Temperature was very comfortable and room was clean. All expected amenities and a bonus, extra pillows for the bed! Check in and out were efficient and desk staff were very pleasant. Wifi was excellent. Our meeting room was comfortable although could have... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Basenjidave, Thank you for taking the time to complete a review of our hotel. It is a great plesure knowing you enjoyed your stay with us bar a few issues with food. Our Banquets Department is paying close attention to feedback and we are making every effort to improve on our food offerings. Thank you for highliting the issues... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Because of an early flight , we decided to stay near the Tampa airport. We booked the Sheraton Suites for that purpose. Unfortunately we got a room where the toilet made a noise filling up every few minutes. We were awake constantly hardly needing the 5:30 a.m. wake up call. When we reported this at checkout they were hardly sympathetic.... More 

Was this review helpful? Yes 1
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear David K, Thank you for sending out a review of our hotel and for letting us know about a less than favorable experience you had. It is my sincere apology that your stay was marred by the toilet issue and that we failed to address the issues even after you followed up with us. These issues will be discussed... More 

New York, NY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'll start with the good points, the room was very large with a separate sitting area and it was clean. The ceiling was pretty low and it felt claustrophobic. The carpet looked old so I didn't walk on it barefoot. The shower was hard to turn on and off so it leaked for an entire day which created a puddle.The... More 

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Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Silster, Thank you for taking the time to review our hotel. Your feedback is very valuable for our continued efforts to improve. I appreciate you for highlighting the negatives and the positives during your stay. Our Maintenance Department took note of the issues you pointed out and is working hard to ensure all the issued are addressed. Thank you... More 

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