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SpringHill Suites by Marriott Tampa North / Tampa Palms

3.0 of 5 5396 Primrose Lake Circle, Tampa, FL 33647
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Certificate of Excellence 2014
SpringHill Suites by Marriott Tampa North / Tampa Palms
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SpringHill Suites by Marriott Tampa North / Tampa Palms
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169 reviews from our community

Traveler rating
    92
    54
    8
    10
    5
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73
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40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites by Marriott Tampa North / Tampa Palms
See the most recent reviews
Shreveport, Louisiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2014

We were in the area to visit Busch Gardens (about a 10-15 minute drive away) and about a 30 minute drive from the airport. The hotel is off the beaten path but close to restaurants, shopping outlet and other shops. However, you will not find a souvenir shop or many souvenirs in the area. It was a wonderful hotel -... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, We are pleased to hear that you had a wonderful stay with us, and that you enjoyed the parks. Thank you for your candid comments, and praising our room style and hot breakfast. We greatly appreciate you taking the time to review our property.I am so pleased that you enjoyed our breakfast, which sometimes goes alittle unappreciated for... More 

Oviedo, Florida
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 14, 2014

Our family just enjoyed staying at SpringHill Suites by Marriott - Tampa North/Tampa Palms during a weekend getaway to visit Busch Gardens & Adventure Island. This hotel was 10-15 minutes away from the parks. There were plenty of other hotels that were closer to the parks but the larger rooms at SpringHill encouraged us to book there. It didn't hurt... More 

Was this review helpful? Yes 1
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, We are so pleased that we were able to accomodate you at our property. Thank you for taking the time to review us, we definitely appreciate your positive feedback. Thank you for your candid thoughts about our location, breakfast and our european style rooms. We pride ourselves on the seperate vanity and bath, which makes for easier accomodations... More 

Gainesville, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2014

Overall this hotel was very good. We travled here to celebrate my little brothers 11th birthday and for a mini family getaway.They had a pretty good breakfast selection and the rooms were as great as the pictures. The beds were extremely comfortable and the rooms very clean The only 2 issues we had were that on the first day upon... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for your candid comments about your hotel stay. We appreciate you taking the time to review our property. Overall, I am glad you enjoyed your vacation even though some instances were not perfect for you. I hope you will stay with us again for your birthdays or when you just want to get away and go... More 

Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 2, 2014

I have stayed in many Marriott properties but this one was by far the nicest especially for the price. It has a very European feel to the room and the lobby. Very modern. The staff should be highly commended as my room was perfect in every way. Extremely clean, no missing caulk, no chipped or flaking paint….the place looked brand... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, What more can I say? Besides, a huge thank you for excellent review of our htoel. Thank you for taking the time to review, and for staying with us. I will definitely have to commend all of our staff from the housekeeping department, to the maintenance department becuse those are the ones that make our rooms look good... More 

Southampton, New Jersey
1 review
4 of 5 stars Reviewed July 1, 2014

Planning a trip to visit family in Tampa, we picked this hotel based on pics and the rate we found online. What a great find. The hotel was modern, clean, and the room was really nice. Lauren at the front desk was so welcoming. From the moment we checked in, she was so friendly and was genuinely interested in making... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for writing your positive review. I'm glad you enjoyed the renovation of this fairly new Springhill Suites. Springhill Suites have only been in the Marriott family for about 10 years, and we are definitely the new, modern studio style suites. Thank you for your review about myself. I definitely think the check in process is the... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

Excellent condition building and surrounding area. Clean, well-lit, spacious parking. There's an exercise room and pool. Internet is a bit slow on the computers in the business area, but luckily I have a Google Nexus 5 phone. Room wi-fi is good, I can surf the web like I do at home. This hotel is more inland than the actual Tampa... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, I'm glad you were able to stay at our hotel, and thank you for taking the time to give us such a detailed review. Thank you for noting the room cleanliness, and our maintenance department. Housekeeping and maintenance do so much but don't get recognized very often. I will definitely pass your kind words to them. Also, breakfast... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014 via mobile

What a great hotel, one that actually honors their reservation special need requests. My daughter is in a wheelchair. We have been coming to Tampa USF for several years to participate in clinical trials. Many times, even when booking months in advance, we get to our hotel and hear excuse after excuse about why the handicap accessible room we have... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, You are so welcome! We are so glad that we were able to accomodate you and your family at our hotel. Thank you for recognizing our excellent staff in booking your accessible room. I do apologize that I was not able to meet you during your stay, but I see you were treated with the royal treatment! Thank... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 28, 2014 via mobile

Stay at this location for five nights and all the staff in front desk, housekeeping, every one in general did a great job but in special two were above and I forgot their names but the Asian girl she's great and the general manager amd I think sales or event manager they did a great job and my self that... More 

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We are definitely appreciative all your positiv feedback regarding our customer service, and our manager's reception. I'm glad you and your family were able to enjoy that on both nights that you were with us. Barbara, Lisa, and I strive our very best to... More 

Athens
1 review
4 of 5 stars Reviewed June 28, 2014

The staff was warm and welcoming–especially Lauren–the rooms were clean, and the wifi signal was strong enough to accommodate four devices at once. Breakfast was not great, but the quality of our stay overruled that!! Recommend highly!!

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am so glad that your stay was fantastic. I do apologize that our breakfast did not exceed your expectations, but our customer service, wifi, and room cleanliness did. Thank you for pointing out myself, I appreciate it tremendously. I only want your satisfaction to be perfect. Hopefully,... More 

1 review
5 of 5 stars Reviewed June 28, 2014

Exceeded our expectation. Very clean. Appreciated extra amenities and attention to detail usually not found in hotels at this price, especially in a major city and vacation destination. We recommend this hotel. Would have appreciated fresher coffee (including decaf) in the evening hours.

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We definitely appreciate all your feedback, which was very positive for the most part. I do apologize that your whole stay could not be perfect by having a fresh pot of coffee for you when you came back to your suite. Please let us know next time, and... More 

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Additional Information about SpringHill Suites by Marriott Tampa North / Tampa Palms

Address: 5396 Primrose Lake Circle, Tampa, FL 33647
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites by Marriott Tampa North / Tampa Palms 3*
Number of rooms: 120
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Also Known As:
Springhill Suites By Marriott Tampa North / Tampa Palms Hotel Tampa
Hotel Style:
#13 Family Hotel in Tampa
#39 Romantic Hotel in Tampa
#52 Business Hotel in Tampa

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