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SpringHill Suites by Marriott Tampa North / Tampa Palms

3.0 of 5 5396 Primrose Lake Circle, Tampa, FL 33647
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Certificate of Excellence 2014
SpringHill Suites by Marriott Tampa North / Tampa Palms
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SpringHill Suites by Marriott Tampa North / Tampa Palms
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166 reviews from our community

Traveler rating
    89
    54
    8
    10
    5
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73
20
8
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (40)
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff made my stay one of the best ever. They were extremely friendly, helpful and accommodating. I would stay there again!!!!!!!!!!!!!!!!!!!!!!!! Great food at the mgr party Wednesday night!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for your comments about our staff!! Positive customer service can be hard to find but I am glad you found it in us. We are glad you enjoyed your stay with us and enjoyed all of my helpful staff. We pride ourselves on being all about the guests and making their hotel experience to be the... More

alberta, canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Not only is this hotel excellent and clean. The staff here is absolutely fantastic. Very helpful. Very clean rooms and a good size as well. Average breakfast but not bad. Was quite pleased. The front desk staff and kitchen staff were excellent and remembered our names each time we passed through the lobby area. Nice queen size studio room for... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, It sounds like you had a wonderful stay! Clean rooms, excellent staff? What more could you want? Thank you for taking the time to review our property, and writing such nice things. We appreciate all feedback and am glad you enjoyed your stay with us. Sadly, being in the Tampa Palms area we are kind of further than... More

Largo, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The whole hotels staff was excellent. Starting with the moment I made the reservation, Barbara the GM made the experience of the call excellent. The front desk supervisor Lauren made our check-in a delight to be there. The lady who coordinates the breakfast made us feel so at home, that going down to breakfast was easy & pleasant. This hotel... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for your candid comments about our hotel property. We thoroughly enjoyed having you stay with us. It sounds like you had a positive experience from the making the reservation, to the check in process and enjoying our breakfast as well. Let me also remind that on Tuesday and Wednesdays we have a manager's reception that we... More

New York City, New York
Contributor
13 reviews 13 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed October 13, 2014

We spent a night here because some work was getting done in our house. We checked in late after 10 pm and our room was on first floor close to exit. Upon entrance of our room it smelt musty and wet. I increased the AC and spritzed the room with perfume thinking it may just be because the hotel is... More

Was this review helpful? Yes 10
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, I greatly apologize that we did not live up to your standard of having a perfect stay. I am so sorry that you had to encounter these concerns regarding the bed and the bugs. Please contact my genera manager, Barbara Scott, for we can help you witha resolution with us for you can look to rebuild our relationship... More

Jacksonvile, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2014

This is an awesome hotel with great staff, not too far from Busch Gardens. The rooms are the modern Springhill Suites design with the awesome separate shower and toilet area, which works great for families. The room would comfortably sleep 5. The manager was awesome lady named Barbara! Great stay.

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Your stay sounds absolutely perfect, and we thank you for all your kind words you said about us.I am glad the separate vanity and bath worked out well for you and family, and we hope everybody was super comfortable with the two queen beds and the sleeper sofa in the room. I will definitely send your regards to... More

Rome, Italy
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed September 5, 2014

I have been there on 23th of August and then again on the 29th of August. Most impressed by the spacious room, fully equipped (kitchen, microwave, fridge) and the friendly environment (receptionists and breakfast assistants). The Hotel is not new but it kept his good old style. Much better than the near Marriott Hotel I have stayed from 24 to... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, What more can I say? It sounds like you thoroughly enjoyed your stay with us! I'm so glad you chose us to be your home away from home. Thank you for your candid comments about our service, the room layout, and of course our hot breakfast. It sounds like you were able to enjoy all of our amenities... More

Tampa, Florida, United States
1 review
5 of 5 stars Reviewed September 2, 2014

We stayed at Springhill Suites Tampa North/Tampa Palms from 08/21/14 to 08/23/14. I was checking my daughter into college for her second year at USF. As always we were greeted with a warm smile and welcome back from Ms. Scott, General Manager. My stay at the hotel is always very comfortable and relaxing. The rooms are always very clean and... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, We love hearing your positive comments about all your past stays with us. We thank you for keep coming back for more and more of the Springhill Suites Tampa North! My general manager, Barbara Scott, always welcomes with a such a friendly warm face and and I will definitely send her regards to you. Good luck to your... More

Richmond Hill, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014

I stayed here August 30th. This hotel and staff were great Lauren at the front desk was so friendly and helpful. The breakfast buffet was very well done and clean. The lady in charge of the breakfast service ensured everything was hot and refilled in a timely manner. This is exactly what I have come to expect from all Marriott... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for your candid comments regarding your hotel stay. It sounds like you thoroughly enjoyed yourself from the breakfast, to interaction with the front desk, and lived up to all of your expectations of what a Marriott property should be. I so enjoyed meeting with you as well, and I am so glad you chose to stay... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

My family stayed in a 2-queen suite, and all I can say is wow! The room was very nice, and was the first place I've seen a separate powder room from the actual bathroom. Everything was well maintained, clean and spacious. The free breakfast was pretty good, although a little limited in offerings. The customer service was impeccable! When I... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, Thank you for staying at the Marriott Springhill Suites Tampa North. We value all comments and feedback that we receive. It sounds like everything about your stay was enjoyable from the set up to the room (every Springhill Suites has separate vanity and bath, if that's what you look for in rooms), to our maintenance, and our hot... More

Palm Coast, Florida
1 review
5 of 5 stars Reviewed August 25, 2014

We stayed at Springhill Suites Tampa North/Tampa Palms for 2 nights 8/22/14 to 8/24/14. We were checking our son into college, so needless to say we were on a mission. From the moment we checked in, we felt very welcomed and comfortable. The room was very clean and fresh and the hotel itself was a pleasure to walk into! The... More

Was this review helpful? Yes
Lauren F, Front Office Manager at SpringHill Suites by Marriott Tampa North / Tampa Palms, responded to this review

Dear Guest, It sounds like you had a quite lovely stay. We appreciate you giving us the opportunity to help you and your son's moving transition into college. Thank you for your comments about our breakfast (on the weekends it is open 7-10 am and on the weekday 6:30-9:30 am), the staff, and our rooms. We strive for a perfect... More

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Additional Information about SpringHill Suites by Marriott Tampa North / Tampa Palms

Address: 5396 Primrose Lake Circle, Tampa, FL 33647
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites by Marriott Tampa North / Tampa Palms 3*
Number of rooms: 120
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Also Known As:
Springhill Suites By Marriott Tampa North / Tampa Palms Hotel Tampa

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