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Country Inn & Suites By Carlson, Tampa Airport North

#37 of 160 Hotels in Tampa
Certificate of Excellence
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8109 Benjamin Road, Tampa, FL 33634
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1 room 1 guest
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Country Inn & Suites By Carlson, Tampa Airport North
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391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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    (391)
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    (120)
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    (91)
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Ocala, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Waited at airport for over 2 hours for the shuttle. Driver claims he called us several times but we never got a call, claims wrong #, then he just came on shift wasn't aware of pick up. Shuttle doesn't have the name of the hotel anywhere on it. Front desk staff were wonderful, gave us driving instructions to get around... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
GMTampa33634, Guest Relations Manager at Country Inn & Suites By Carlson, Tampa Airport North, responded to this review

Thank you so much for taking the time to raise this concern you have with our shuttle service. We will definitely discuss this with our shuttle service staff and rest assured that this kind of issues will be prevented from happening again. We are very sorry about the delay and any inconvenience it may have caused you and your family.... More 

Kissimmee, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The owners were not pleasant or helpful, very rude. No shuttles to theme parks. The young man who checked us in was wonderful. Breakfast was small but not bad. Breakfast room is small. The owners will not give you extra blankets or pillows. Elevator licensing was out of date as well as a few other things broken/run down that could... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMTampa33634, Guest Relations Manager at Country Inn & Suites By Carlson, Tampa Airport North, responded to this review

We are very sorry about these concerns you raised regarding your recent stay with us. We would like to apologize if we weren’t able to satisfy all of your needs during your stay and we hope that you can give us another chance to make it up to you. We will see to it that all of the concerns you... More 

Nueva Gorgona, Panama
Level Contributor
120 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at 6a.m. Sat for a Friday night reservation. The room was clean and comfortable and we really appreciated the blackout shades so we could rest after a whole day of travels. Staff was friendly. The room was clean. Our biggest problem was the wifi. It was iffy at best and we had a difficult time with the very... More 

Was this review helpful? Yes
GMTampa33634, Guest Relations Manager at Country Inn & Suites By Carlson, Tampa Airport North, responded to this review

Thank you so much for finding the time to raise these concerns you had during your recent stay with us. We are very sorry about the issues you encountered with our WIFI service and we have tasked our maintenance staff to work on it immediately. We will also find ways to make sure that our shuttle service can easily be... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Front desk staff most accommodating! Very friendly and supportive. Great place to sleep, and park for airport travel. Everyone there very helpful. Room neat and clean. Easy access from expressway. Early shuttle service to airport a plus. Also good shuttle leaves for the airport on the quarter hour.

Was this review helpful? Yes
GMTampa33634, Guest Relations Manager at Country Inn & Suites By Carlson, Tampa Airport North, responded to this review

Our staff is very happy to know that you recognize our efforts of providing you with great customer service. We are so glad to know that you were able to rest well and find comfort during your stay. We do hope to see you and your family again soon and thank you so much for your business. More 

Homosassa, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Upon check in we were greeted by a very friendly desk clerk. Having a reservation made it a very quick experience. We were given an upgrade to the jacuzzi suite which was huge. Quiet & clean! Excellent

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
GMTampa33634, Guest Relations Manager at Country Inn & Suites By Carlson, Tampa Airport North, responded to this review

Thank you so much for taking the time to post this wonderful review you have of our hotel. We are so glad to know that you appreciate our efforts of providing you with clean and comfortable accommodations. Our staff is very happy to know that you recognize our efforts of providing you with the best service that you deserve. We... More 

Baltimore, Maryland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is maybe the 5th or 6th time here. I have gotten to know the staff well. Tonight no one was at the desk but that plastic display box of chocolates chip cookies, yum. Cheri just sat down in the breakfast area to get a bite when I step in to check in. I told her to finish her dinner... More 

Was this review helpful? Yes
GMTampa33634, Guest Relations Manager at Country Inn & Suites By Carlson, Tampa Airport North, responded to this review

Our staff would like to thank you for your recognition of her efforts and also for your patience and understanding. We would like to thank you for continuously choosing to stay with us every time you’re in the area. We do hope that you and your friends will continue to stay with us and thank you so much for your... More 

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