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Crowne Plaza Tampa Westshore

#33 of 160 Hotels in Tampa
Certificate of Excellence
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5303 West Kennedy Boulevard, Tampa, FL 33609
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1 room 1 guest
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Crowne Plaza Tampa Westshore
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Tampa Westshore
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San Francisco, California, United States
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 5, 2013

I have stayed at a number of crowne plazas and they are inconsistent. This one seemed renovated but not done well. The window covering was a translucent pull shade that fit with a sleek modern theme but it didn't block the light. It was so bad I had to say something. The bed was comfortable and the bedding was adequate... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Tampa Westshore, responded to this review

Dear Michael C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the bed. However, We’re sorry we fell below your expectation regarding the window covering. We will look at this point. We are confident the necessary adjustments will be made, in... More 

Morgantown, West Virginia
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 4, 2013

The hotel was okay. The rooms were fine although varied greatly in style and size at the same price point. The front desk staff were slow to help and not very friendly while doing so. The shuttle drivers and bar staff were incredibly friendly and helpful in contrast. Also the banquet food wasn't very good as opposed to the bar... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Tampa Westshore, responded to this review

Dear eestell, Thank you for taking the time to express your thoughts and concerns. Please accept our apologies for the service you encountered at the front desk and the food in our banquet room did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. Rest assured that your feedback will be... More 

Niceville, Florida
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 3, 2013

Wrong beds, were told there were no king's available. Sheets were so scratchy they left marks. Loud a/c units, but you had to use it as the room was so stuffy. The toilets were loud, we got to listen to ours as well as our neighbors for a long time as they ran on and on. Loud loud loud from... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Tampa Westshore, responded to this review

Dear AnnTed4, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More 

Savage, Minnesota
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 3, 2013

We recently stayed at the Westshore for two nights prior to a cruise, and I wouldnt hesitate to stay there again. The rooms were large, contemporary, and really comfortable. The pool area is really nice too. There is a large mall nearby if you're into shopping, but the hotel is really centrally located to a lot of other attractions as... More 

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Ottawa, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 25, 2013

We were here for two nights, booked with a third party agency. The overall experience was satisfactory. We were placed in a handicapped room the first night, the room was alright, noticed some wear (blinds) and it overlooked a roof & air conditioning system. The bathroom was nothing to praise about, standard, although I did shower with my flip flops... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tampa Westshore, responded to this review

Dear Msh3ll, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry to hear about the issues you encountered in your room as well as with the noise. Please accept... More 

Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2013

Everything was almost perfect. Housekeeping had done a sub par job when servicing our room. At 9 pm we went downstairs to leave for dinner, and as we waited for the shuttle, we were greeted by a man in glasses whose name was George. We probably would not have said anything but he asked so we told him about our... More 

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London, Ontario, Canada
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 19, 2013

Stayed at this property before and after our cruise from Tampa. $25 cab ride to cruise port, very close to Tampa terminal with a shuttle included and five minute walk to mall. Good clean rooms and overall good amenities. Too cold to use pool but looked inviting, small gym but ok. On second stay, room key was not working due... More 

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Urbandale, Iowa
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 18, 2013

We stayed one night before leaving Tampa after vacationing in Sarasota. we are just minutes from the airport. We were greeted promptly by a very polite and helpful staff. Our room was roomy and very clean I would definitely stay again! The bed was super comfy. We would definitely stay again!!

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Belfast, United Kingdom
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 16, 2013

I stayed for 2 nights on business in Tampa. I stayed in one of the suites on the ground floor facing the pool. Hotel is easy to find with free parking. Staff were friendly but very slow on checkin. There is a restaurant and bar. The suite rooms are more like apartments and are very large and with excellent features.... More 

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Bluffton, South Carolina
Level Contributor
382 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed February 12, 2013

We stayed here for one night post cruise. The staff is outstanding and that's the best this hotel has to offer. We were upgraded to a cabana suite - and although the suite was large and comfortable, the sheets did not fit the mattress and the mattress pad was completely visible. The lighting was poor throughout the unit. The main... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Tampa Westshore, responded to this review

Dear debbieinnc, Thank you for your valuable feedback. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We are happy you found the staff service commendable. However, let me take this opportunity to apologize for your dissatisfaction on our mattresses and lighting condition throughout the property. We would like to assure you that we... More 

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