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Crowne Plaza Tampa Westshore

#33 of 159 Hotels in Tampa
Certificate of Excellence
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5303 West Kennedy Boulevard, Tampa, FL 33609
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Crowne Plaza Tampa Westshore
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517 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Tampa Westshore
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Turriff, United Kingdom
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

got here after a long flight staff very friendly and helpful. Rooms were clean and tidy enjoyable. Would definitely recommend this hotel, there was no noise in the rooms their quiet zones were quiet. Not far from the airport.

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Irene H, Thank you so much for your five star review! We are thrilled that our staff was able to welcome you in a friendly manner and provide you with a quiet stay after your long flight. Thank you for the recommendation and we look forward to a future visit! Sincerely, Tiffany Steele Director of Guest Relations tiffany.steele@crowneplazatampa.com More 

Pittsburgh, Pennsylvania
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 30, 2015

This is a very comfortable hotel within a few minutes of the downtown, airport and road to the beaches. It has plenty of amenities including a large pool, sundeck and dining options. Our booking was screwed up but the night desk clerk was very helpful. Comfortable rooms. Mezzo breakfast area with a plentiful utilitarian buffet.

Was this review helpful? Yes 1
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear podge747, Thank you for taking the time to review our property! We are very happy that you enjoyed our various amenities including our outdoor heated pool and dining options. We do apologize for any mess up with your reservation but we are glad to hear that the Front Desk was able to straighten everything out for you. Thank you... More 

Brewster, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 28, 2015

Very friendly staff and clean hotel. The pool was so great for the kids and adults alike. Many place outside to sit and enjoy the beautiful weather. The hotel food was delicious and reasonable priced.

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear lynchamongo65, We are so very happy to hear that you had a great stay! We've had some beautiful summer like weather recently enabling our guests' like you to enjoy an early pool season! We will let our Food and Beverage team know that you thought the food was delicious - they do a fantastic job! Thank you so much... More 

Englewood, Florida
1 review
5 of 5 stars Reviewed March 26, 2015

The staff was awesome! They went above and beyond to make our stay the best. The rooms were very clean. The pool was awesome. They have a Starbucks on sight which was convenient. The breakfast was INCREDIBLE and the service there was fabulous as well. I highly recommend this location.

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Dianna W, We love to hear when our staff goes above and beyond to make your stay the best - our guests' are our top priority and our staff does a fantastic job at helping our guests' feel like family! We are happy that your breakfast was incredible and we will make sure to commend our Food and Beverage... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 26, 2015

This hotel was overall a great stay. The location was convenient -- near the causeways to Clearwater, which was important for us. The rooms were clean and had been recently updated. The lobby bar - Mojitos - was lively and the food was good quality. Our rate included breakfast, which was helpful as I think the buffet breakfast was overpriced... More 

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Ray M, Thank you for reviewing our hotel as a "surprising gem in Westshore"! We are thrilled that you and your family had an overall great stay and enjoyed your clean room and the food in Mojito Restaurant and Lounge. Our pool was just recently updated and we love that your family had so much fun utilizing it! We... More 

Atlanta, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed here for 4 nights for a business meeting that was held on site in one of the meeting rooms. The hotel room was clean, the housekeeping staff did a good job, and the desk and restaurant staff were all accommodating and very friendly. The weather was warm enough to enjoy drinks outside where there is plenty of room to... More 

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Shea_ATL, Thank you for reviewing your recent stay and business meeting with us. We are very happy to hear that all of the staff you encountered, from Housekeeping to Front Desk to Restaurant, were accommodating and friendly. Our pool is one of our best features of our hotel so we are glad that the weather was warm enough for... More 

Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 26, 2015 via mobile

Great experience! I was sleeping in one of the suites close to the pool. The room has a huge living room with everything for a long stay (microwave, fridge, etc). The bathroom is quite big, clean and with lots of amenities that are changed every day. The bedroom was very big, and clean, with a very big and comfortable bed.... More 

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Juan B, Thank you for relaying your recent experience to us! We are so very happy that you enjoyed your poolside cabana suite and our speedy WiFi! We will make sure to let our Engineering Department know about your feedback in regards to the A/C for reevaluation. Thank you for taking the time to review us and we look... More 

Sarasota, Florida
Level Contributor
135 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed March 20, 2015

Stay and play at this magnificent hotel if ever in Tampa. Great in every aspect and the location is ideal to anywhere you need to go. International Plaza Mall is right around the corner and the airport is a stone throw away. Lots to do in the area and the Hotel is well managed and everything one could want.

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Chere D, Thank you for such a wonderful five star review! We are thrilled to hear that you enjoyed our location and all of the amenities we had to offer within it! Thank you for staying with us and we look forward to another visit! Sincerely, Tiffany Steele Director of Guest Relations tiffany.steele@crowneplazatampa.com More 

Pittsburgh, Pennsylvania
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 18, 2015

I stayed here for 4 nights in January for work. Overall, the hotel was very nice. The room was clean and comfortable. I asked for more of the welcome amenity (lotions and room spray) and was accommodated. My main complaint had to do with breakfast. The on-site breakfast was a $16 breakfast buffet. The food was quite bad. The eggs... More 

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear cnote1500, Thank you so much for the review! We are happy to hear that you thought our hotel was very nice for your four day work trip! We take our guests' feedback very seriously and we will make sure to discuss your breakfast experience and comments with our Food and Beverage department and we apologize for the unacceptable presentation... More 

Myrtle Beach, South Carolina
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 17, 2015

I've already sent a letter to the General Manager of this fine hotel, something I normally never do. The level of service was outstanding. We were there for training and from the sales staff (Tiffany and Mary Ann) to the check in (Amy) were all friendly and professional. On Friday we had made reservations for dinner for 8pm. When we... More 

Was this review helpful? Yes
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear DJM1955, Thank you so much for all of your feedback that you have given regarding your recent stay with us! We are over the moon excited that your visit inspired you to write a letter to our General Manager! We have already given proper praise to Marianne, Amy and Tiffany surrounding their outstanding efforts and high customer service levels!... More 

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