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Crowne Plaza Tampa Westshore

#32 of 159 Hotels in Tampa
Certificate of Excellence
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5303 West Kennedy Boulevard, Tampa, FL 33609
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Crowne Plaza Tampa Westshore
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507 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London England
Contributor
20 reviews 20 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stay 1night here prior to driving south to Naples We fly into Tampa from UK.The hotel picks us up And brings us back next morning to car hire base. The bedroom,dble ,has v comfortable bed and we had A free excellent breakfast in morning,all staff very helpful And polite.Highly reccomend. This is 3rd year we have stayed here.

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Winter Park, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stay at this location often for work. Pros: The staff is friendly and the rooms have great views. I'm a Platinum Elite member and have been upgraded to some great rooms. Breakfast tastes good and the location is very convenient to merging onto 275S. Cons: sheets in the beds feel like a grade of tissue paper for wrapping presents,... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Andrew T, Thank you for taking the time to review your stay with us! We are very pleased to hear that you you enjoy our tasty breakfast as well as the various upgraded room types you receive as a Platinum IHG Rewards Member (thank you for being a member!!). We are deeply disappointed by the experiences you have had... More 

Lakeland, Florida, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

was super clean, restaurant and lounge , food delicious, and staff friendly and helpful. beautiful pool area, and lounge area. Rooms were excellent, and super clean, plenty of fluffy towels and toiletries..

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Teresa W, Thank you for rating our hotel with five stars of excellency! We love to that you were able to enjoy so many amenities within the hotel as well as experience some of what Tampa has to offer with a visit to the Florida Aquarium. We will make sure to give praise to our hard working Housekeeping team... More 

Tours, France
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here while we attended a wedding in the area, and we were very pleased with the accommodations. It was just what we needed. Jeffrey greeted us at the front desk and was very helpful and pleasant, and he offered to upgrade us to a suite. That was very nice and we appreciated the offer and help, but in... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Emily S, Thank you for taking the time to review your trip to our hotel! We are very pleased that Jeffrey was able to provide you with upgraded accommodations while you were here for a wedding. Our staff always tries to implement enhancements in some sort of way to make our guests' stay special and unique! We wish you... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on business the first part of the trip and continued my stay the weekend for pleasure. I was very impressed with the staff and the accommodations. The staff was so friendly and helpful. I stayed on the 11th floor and the room was very spacious and had everything I needed. I highly recommend the hotel.

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear TripAdvisor Member, Thank you for reviewing your stay! We are very happy to hear that your combined business and pleasure trip proved to be an impressive one and that you very much enjoyed the staff and accommodations! Thank you for your recommendation and we will see you on your next trip! Sincerely, Tiffany Steele Director of Guest Relations tiffany.steele@crowneplazatampa.com More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Recently booked a vacation to Florida for June 27th until the 30th through Hot-wire. After calling and confirmation my reservation with hotel staff, they went out of their way to provide me with a upgrade as a valued gold IHG rewards member. I am bring my 8 yr old girl to Florida for the first time, including first plane trip... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Tony D, Thank you for telling us about your reservation experience for your upcoming trip! We are very happy that our Front Desk staff was able to not only re-confirm your reservation but have already begun to enhance your Crowne Plaza Tampa experience! We can't wait for you to visit with your family and we know that your daughter... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at the Crowne Plaza Tampa Westshore while on business in the past. This time was for spring break with the family. The staff was very friendly and attentive during the check in, the rooms were spacious and we had a top floor room with a great view of the Bay. The kids enjoyed the in the heated... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Scott S, We are so very happy that your entire family had a great time at our hotel for Spring Break! We love to hear success stories about our staff and to know that everyone you encountered were helpful and attentive always serves as daily motivation! We can't wait to see you for your next family or business trip!... More 

Top Contributor
52 reviews 52 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a lovely pool area; sports- bar type restaurant and a shuttle serving the airport as well as local businesses and restaurants- try the Cheesecake Factory at International Mall. Staff are extremely friendly and attentive- Alfonso in the restaurant is superb. The Cabana Suites by the pool are well worth the extra and have lovely leather sofas; they... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Judith W, Thank you for writing about your stay with us! We love to hear how you were able to take advantage of so many amenities throughout your stay, Our complimentary shuttle is one of our best assets of our hotel and it relieves the stress of driving off of our guests! Alberto is our newest Manager in the... More 

Senior Contributor
27 reviews 27 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 weeks ago

hotel believe it or not from outside looks old but i must say i was extremely impressed by the cabana suite, very big with living room and nice bedroom i was extremely conformable hotel has a club called mojito bar but that was disappointing as valet starts parking cars they give it to the front desk attendants when they leave... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Iliketotravel305, Thank you for reviewing your visit with us! We thrilled to hear that you were extremely impressed by your cabana suite room and had a comfortable stay throughout. We do offer both self parking and valet on Saturday nights' so we do apologize if there was any confusion as an actual guest of the hotel. We will make... More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stay here at this hotel multiple times per year for business purposes. Would be okay if you only stayed 1-2 nights. After 5 nights my neck was killing me from the uncomfortably soft pillows they provide as well as the bed being the equivalent of a hard concrete floor. Staff is friendly enough. Breakfast was okay at best. Ordered a... More 

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CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review

Dear Dylan D, Thank you for reviewing your recent business trip at our hotel. We are very disappointed to say the least that you did not have a good experience at our property. We do not condone rude behavior nor ill-presented food and we will be relaying your feedback immediately to the appropriate management. Please accept our sincerest apologies as... More 

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