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Westin Tampa Bay

4.0 of 5 7627 W Courtney Campbell Causeway, Tampa, FL 33607
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Certificate of Excellence 2014
Westin Tampa Bay
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Westin Tampa Bay
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399 reviews from our community

Traveler rating
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    43
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    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Tampa Bay
See the most recent reviews
Daytona Beach, Florida
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 23, 2014

We stayed here for our 1st time over the Labor Day weekend and everything seemed to be going OK with our check-in, staff was organized and ahead of schedule but once my husband looked down from our hotel window and saw that the water at the hotels' beach was a gross brown color and next to a six lane highway... More

Was this review helpful? Yes 5
Lakeland, FL
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 22, 2014

I took my husband for a night away to this awesome hotel to celebrate his birthday. I requested a quiet room with a great view and a late checkout. They exceeded my expectations. We had a wonderful room on the 14th floor over looking the bay and the city of Tampa. We could even watch the planes coming in to... More

Was this review helpful? Yes 1
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear FawnCM, Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with... More

Corpus Christi, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 22, 2014

This was an overall nice exerience. There was a few hiccups, such as: house keeping never came to make my bed, but they did refill my mini-bar. Hotel is nice, there are a few minor touch ups that would improve the hotel and room. My hotel bathroom mirror had a big stain on it. It is nice havig transportaion to... More

Was this review helpful? Yes 1
Ron A, General Manager at Westin Tampa Bay, responded to this review

eagles3420, Allow me this opportunity to thank you for taking the time to share both your compliments and concerns regarding your recent visit with us. It is great to hear that you enjoyed and appreciated certain aspects of your stay. However it appears that we fell short in some others. Those areas have been addressed and thanks to your feedback... More

Scottsdale, Arizona
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 19, 2014

I stay at this hotel very often, however my recent visit came with many disappointments. 1. They closed the club lounge. Frequent travelers really on these, and I was disappointed to arrive and hear it was closed. They should have communicated with their guests before hand. 2. Apparently, they charge for self-parking now. I have stayed here dozens of times,... More

Was this review helpful? Yes 2
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear RSingleton, Thank you for taking the time to make us aware of your recent and less than pleasant stay, I would like to sincerely apologize for our shortcomings and I can honestly assure you that based upon your feedback, steps have been taken to guarantee there will not be a repeat experience as the one you encountered. It is... More

Naples, Florida
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

I have been staying at this hotel for over 4 years. It went from being extremely clean to being mediocre. We had to wait a good hour for our room to be ready, however the staff was very gracious and gave us vouchers for breakfast the next day. The room was not as clean as it used to be and... More

Was this review helpful? Yes
Ron A, General Manager at Westin Tampa Bay, responded to this review

JHA1515, Thank you for taking the time to share both your compliments and concerns regarding your recent visit with us. It is great to hear that you enjoyed and appreciated certain aspects of your stay. However it appears that we fell short in some others. Those areas have been addressed and thanks to your feedback we will be able to... More

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2014

We were a group of 5 couples. Check-in was easy and we were happy to be offered a 3pm check-out. The reception staff were friendly and had us checked in no time. Ask for a bay view room. beautiful! The rooms were clean and the bed was comfortable. The rest of the property- pool, gym area and lobby were well... More

Was this review helpful? Yes
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Tonya830, Please allow me this opportunity to say thank you for your loyalty and for taking the time out of your schedule to share your recent experience at The Westin Tampa Bay. We appreciate your kind words and high rating! Of course it pleases the entire Staff to read your comments and it is even more pleasing to know... More

Atlanta
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed September 15, 2014

The hotel is beautiful and the bay views are nice. When I checked in, I asked for a refrigerator. They said it would be right up. My room was hot when I got in, but I adjusted it down from 72. When the temperature did not change, I called to ask for someone to check that. Almost 2 hours later,... More

Was this review helpful? Yes 5
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear FRWeaver, Thank you for taking the time to share your thoughts and concerns with us. On behalf of the entire staff I would like to sincerely apologize for the problems that you encountered. I can assure you that your comments have been taken constructively to avoid such a reoccurrence in the future. I hope that you will consider giving... More

Lake Worth, Florida, United States
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 14, 2014

My son booked the hotel for 3 days to celebrate my 58th b-day and spend a day at Busch gardens. I didn't expect much from the hotel since we usually just use the hotels dUring our vacations to have a place to sleep, we'll this hotel totally change my view of hotels ( n I have stayed At the ritz... More

Was this review helpful? Yes
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Ana S, First of all belated Happy Birthday!! We are very happy that you were able to spend it with your family at the Westin Tampa Bay. Furthermore, we appreciate the time that you have taken to let us know some of the specific reasons as to why you had such an enjoyable visit. Your comment regarding "warmth, caring... More

Luxembourg City, Luxembourg
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2014

On my business trip to Tampa I stayed at the Westin and it was perfect. Excellent staff at reception, helpful, fast and very friendly. The room was in great shape, well maintained, very comfortable, fantastic view. All I could wish for. Also the bar and restaurant staff did a good job. I would definitely go back there on my next... More

Was this review helpful? Yes 1
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Marco, Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2014

I expected a little more being it was a Westin but overall it was fine with me as I was traveling for work. My room was a standard double bed room with a nice view of Courtney Causeway and the Bay. The gym was a little lacking compared to what I was used to. The beds were ok, nothing spectacular.... More

Was this review helpful? Yes
Ron A, General Manager at Westin Tampa Bay, responded to this review

Good Afternoon, Allow me this opportunity to thank you for taking the time to share both your compliments and concerns regarding your recent visit with us. It is great to hear that you enjoyed and appreciated certain aspects of your stay. However it appears that we fell short in some others. Those areas have been addressed and thanks to your... More

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Additional Information about Westin Tampa Bay

Address: 7627 W Courtney Campbell Causeway, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Bay 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westin Tampa Bay Hotel Tampa

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