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Westin Tampa Bay

#45 of 159 Hotels in Tampa
Certificate of Excellence
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7627 W Courtney Campbell Causeway, Tampa, FL 33607
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Westin Tampa Bay
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Westin Tampa Bay
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453 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this Westin a few times and have never been disappointed. The staff is friendly, and the location is great. Easy to get around to various sites in the Tampa area. Hung out in Tarpon Springs for while before checking in. All rooms have a great view. Immediately off the pool deck there is a jet ski... More 

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New Hampshire
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel lobby in very nice and the rooms are clean and roomy. We were barely acknowledged at check in. You do not feel welcome there. There is a mini bar fridge but no fridge for guests to use. The wi-fi is terrible even in the lobby. Wi-fi is supposed to be free for SPG members. They charged me and... More 

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On the road again
Top Contributor
385 reviews 385 reviews
73 hotel reviews
180 helpful votes 180 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Have stayed here a bunch and as a lifetime Platinum did not even get an upgrade though the hotel was half full. The hotel is starting to look beat up and could use a remodel as it is apparently getting heavy use. The club also looks beaten up with worn furniture. May need to switch to the Marriott next time.... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear Doctor VCB, Thank you for taking the time to share your thoughts and for your constructive comments. Coincidentally we are already in the process of conducting our 6 year Property Improvement Plan to address the issues mentioned plus many more. We just completed our Meeting Room renovations which included adding a new ballroom as well as replacing all of... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are going to Tampa for business you should stay at the Westin Tampa Bay. It is so nice - you almost feel like you are on vacation! I love the "small town" feel of the hotel. The service is very personal and the staff is lovely. Bernard is great - I always get a big smile from him... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Chicago Carolin, Thank you very much for taking the time to share your recent experience and for your very kind words. We are all very pleased to hear that you enjoyed your visit particularly some of the details such as small town feel and personal service. We all agree that Bernard is great and I will be certain to... More 

Chicago
Top Contributor
62 reviews 62 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment I arrived at the airport, the service from this hotel was unbelievable. The man at the taxi cab said I can take a cab for $25 or call the hotel and get picked up. The hotel van arrived within 15 minutes. Getting out of the van, I was welcomed and they brought my bags into the lobby... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello GreeneChicago, Thank you for taking the time to share your thoughts and for your very kind words. Your comments are appreciated and will be shared with our entire team and especially our Valet and Restaurant/Lounge teams. We hope that you will have the opportunity to visit us again in the near future and that we will continue to meet... More 

The Villages, Florida
Top Contributor
51 reviews 51 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Westin Tampa Bay has spectacular view of Tampa Bay, a great location for visiting the Zoo and downtown Tampa attractions, reasonable parking fees $5 per day and option to purchase unlimited valet parking for $10 per day, a contemporary decor, 24hr indoor pool and fitness room, and an on-site restaurant with a $19 breakfast buffet and a Starbucks. Best... More 

Was this review helpful? Yes 1
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear Irishlass54, Thank you for taking the time to share your thoughts and for you very kind words. Your thoughts have been shared with our entire team and I can assure you that they are all very appreciative as well. We look forward to your return visit and doing everything in our power to live up to your expectations. It... More 

Gainesville, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were celebrating my birthday with a weekend in the Tampa area. We chose this hotel because it was centrally located and had very nice views of the bay. We were very close to our destinations of Clearwater Beach and St. Petersburg and not too far from downtown Tampa. The lobby had a clean fresh scent, and... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Newdoll, We appreciate you takiing the time to share your thoughts and your kind words. Comments such as yours are very much appreciated and go a long way in providing inspiration to our team to continue to raise the bar every chance that we get. We take great pride in having a team who is friendly because that is... More 

Largo, Florida
1 review
1 of 5 stars Reviewed April 6, 2015

Do not come here if you want customer service. The ticket counter at a Chuckie Cheese's provides a high level of customer service than that at The Westin. They are rude, confrontational and happy to displease. It only gets worse the further up the chain you go. The Westin should not be an option if you want a pleasant stay.

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear ST, Please allow mw this opportunity to sincerely apologize for what sounds like a very bad experience. I am sincerely sorry that you did not enjoy your visit and only wish that I had more specifics so that I could personally address each one of them. Please feel free to contact me directly either by phone or email to... More 

New York, NY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 2, 2015

I stayed the weekend to go to a Yankees game which was a lot of fun and worth the trip. The hotel room was a good size,comfortable and the bathroom was beautiful; it had a separate shower and tub. We were on the 15th floor and had a great view of the causeway and water. There is a Starbucks which... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Silster, We are happy to hear that you enjoyed your visit with us during Spring Training and that you were willing to share your thoughts and kind words. Everyone seems to really enjoy the panoramic water views as well as our full service Starbucks in the lobby.It is almost a draw as to which one is apprecited more :).... More 

Top Contributor
57 reviews 57 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 29, 2015 via mobile

We arrived late morning and were greeted by Richard at the front desk. He stored our luggage as we had arrived early. I was not feeling well and he did everything to get us in the room as soon as possible. He also made sure I was comfortable and had something to drink. The room was very comfy and the... More 

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