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Westin Tampa Bay

#48 of 159 Hotels in Tampa
Certificate of Excellence
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7627 W Courtney Campbell Causeway, Tampa, FL 33607
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Westin Tampa Bay
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465 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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    (465)
  • Mar-May only
    (155)
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    (99)
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    (103)
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Vancouver, Canada
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is going through transition, but last I checked it's looking really great. The service is good and the value is good if you book in advance. Great hotel, but check out the other ones as well (i.e. Le Meridien and other SPG hotels)

Was this review helpful? Yes
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Short review: I will absolutely stay here again the next time I'm in Tampa. No hesitation. Longer review: The staff here was amazing, from check-in to the bellmen to the people manning the "customer care line". Everything was remarkably clean & maintained very well. Parking was a breeze, and is the same cost for (indoor) valet or (outdoor) self-parking. Having... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear Sara S, Thank you for sharing your comments and for your kind words. We are very happy that we were able to provide you with the necessary surroundings, and sufficient amounts of caffeine, during your certification course. We look forward to your return and I will be certain to share all of your gracious remarks with the rest of... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms are modern, has adequate space and overlooks the bay. Service was responsive (water came out too hot). Great restaurant - Aqua - make sure to order the creme brûlée. Only issue is its location - not convenient to Tampa attractions.

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Acvelo, We are happy to hear that you enjoyed your recent visit especially the view from your room, the attentive service and your experience in Aqua. We are sorry to hear that you were disappointed in our location and lack of convenience to local Tampa attractions. We do provide complimentary shuttle service to all of the local shopping and... More 

Hudson, Florida
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived early for husband's birthday. Room on high floor, beautiful views. Flying out early next morning on vacation. Took advantage of their airport shuttle service. Had a great conversation with Marcus, the airport shuttle driver, at 5AM. In fact, customer service was wonderful all around. Room was spacious and very clean. Took advantage of sushi happy hour which runs from... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Carol I, Thank you for taking the time to share your recent experience and the very kind words to describe your "Great overnight stay". It is very rewarding to all of us to know that you enjoyed your visit especially since it was to celebrate your husband's birthday. I will certainly share your comments with our team and in... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Visited Tampa last year to explore city and go to Busch Gardens. This hotel made my stay in Tampa/St. Pete area a breeze!!!Close to shopping, highways with easy access to Downtown Tampa & St Pete. This hotel gave excellent recommendations on where to go while in town. My room had awesome Tampa Bay views! Experienced excellent customer service from front... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear JC-SPG We are happy to hear that you enjoyed your visit and that you found our hotel to be conveniently located and that our Staff was friendly and helpful. We are all looking forward to your next visit and hopefully that will be very soon. Stay well, Ron General Manager More 

Rutland, Vermont
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While this hotel scores high in several areas: cleanliness, consistent staff servicing, and shuttle transport, there are some things that were disappointing. The fitness centre has VERY basic equipment and limited in what they have. I was looking for a proper spin bike to train on but only recumbents which don't cut it. Free weights and core work equipment were... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Roadie802, Thank you for taking the time to share your thoughts and we are very pleased to hear that you appreciated high level of cleanliness, staff service and complimentary shuttle and that you enjoyed Starbucks being in our lobby. I am sorry to hear that you were disappointed with our Fitness Centre. Our hotel is a little over 6... More 

Tampa, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin last night b/c we had a wedding brunch here this morning. We live 10 minutes away and could have driven over today but decided to have a little staycation in Tampa. We were so glad we decided to spend the night at the Westin. It was the perfect place to get away for the night.... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Travelmonkey28, We are very pleased that you enjoyed your recent staycation and grateful that you have taken the time to share your thoughts and kind words. It sounds as though you were able to sample several aspects of our hotel including the sunset from your room, the quality of food and service and the friendliness of our staff. Thank... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel, nice staff, great food. room is clean and comfy. Easy access to everything. Valet parking was nice the pleasant men opened our doors and carried our bags in every time! Resturants are within walking distance and the hotel pool was just fine for this family of 4. Will be staying again soon. Thanks westin tampa.

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear cbinkley, Thank you for taking the time to share your thoughts and for your kind words regarding your recent visit. We are happy to hear that you enjoyed every aspect of your stay and that our Staff performed to the level which has you planning a return visit. Comments such as yours are very encouraging to our Team and... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We were recently in Tampa on business and stayed at the Westin Tampa Bay. It was disappointing that there was no outdoor pool, however, the indoor pool looked nice. The Staff was quite helpful and friendly. The rooms were spacious and clean. The location is very convenient, as it is 10 min drive from the airport. There is a small... More 

Was this review helpful? Yes 1
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello AstridH, We are pleased to hear that you enjoyed your recent stay with us and that you noticed our Staff to be friendly and helpful. The indoor pool certainly has it's advantages during inclement weather as well as it's disadvantages. The best case would be to have one of each and that is something that has been discussed. The... More 

Toms River
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We arrived at the hotel around 5 pm. Check in was at 3 pm. They did not have any rooms available. There were about 6 parties ahead of us waiting to check in. This was on a Saturday night. The same thing happened to us last year on a Friday night. We were not able to check into our room... More 

Was this review helpful? Yes
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello WhalerTomsRiver, Please accept my sincere apologies for your room not being ready upon your arrival and thank you for sharing your obvious and warranted displeasure.We are constantly trying to resolve this problem which only occurs on weekends and is primarily due to the number of late departures on Saturday and Sunday. These are not pre-approved late checkouts, but those... More 

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