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Westin Tampa Bay

#49 of 159 Hotels in Tampa
Certificate of Excellence
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7627 W Courtney Campbell Causeway, Tampa, FL 33607
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Westin Tampa Bay
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479 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband surprised me with a nights stay for my birthday. It was pouring down rain which forced us to explore the hotel. The staff is amazing! Very friendly and helpful. Aqua is a fun place to hang out with great staff at the bar and in the restaurant! We would absolutely return!

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Beautiful and very accomodating hotel. But the indoor pool is not good for kids because there is no shallow end. Not a pool meant for leisure or play for kids unless they are either strong swimmers or have floaties. As a mom, that is important to know beforehand.

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very well kept room and great shower; the check in process was quick/easy and we were upgraded to a room on the Club Floor. The staff was very friendly but valets could have been more polite as we were unloading our car in a downpour. Overall, very convenient location and enjoyable stay.

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Langdon H, It is great to hear that you enjoyed your stay and especially the modern feel of your room as well as the relaxing shower. I am also pleased to hear that your check in was quick and easy and that we were able to provide you with an upgrade. We certainly like to do that whenever we... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Showed up to hotel early around 1 and room was ready. High floor with a great view. Plenty of parking available. Front desk staff was very helpful. Needed something printed out and they took care of it for me right on the spot. Will definitely stay again on next Tampa visit.

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Pedro M, Your kind words are very much appreciated especially as they pertain to our Staff. it is great to hear that our Front Desk Staff was able to help you out with the item that you need to have printed. You are correct that our water views are quite incredible and certainly add to the rejuvenating atmosphere which... More 

Chicago, Illinois
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a quick turnaround for a business meeting in Tampa. Chose the Westin Tampa Bay because of it's location near our office in Tampa. The staff was friendly and helpful. I ate at the restaurant located onsite and it was good but pricey. They have a Starbucks onsite. The room was clean and looked to be fairly newly updated.... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Mike_W_0771, Thank you for sharing your thoughts and for choosing our hotel for your recent stay. We take great pride in the friendliness and helpfulness of our Staff and I am glad to hear that they helped to make your visit pleasant. All of your comments are very much appreciated and certainly provide inspiration for our Team to continue... More 

Orlando, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is absolutely fantastic. So incredibly friendly and helpful. From valet, front desk, housekeeping, Aqua restaurant, just so professional. I will stay here agin. Location in 20 minutes from Clearwater Beach, Busch Gardens, or Hardrock Casino. Also about 10 minutes from International Mall. The only issue I had was a end table that had no glass insert. I reported... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Orlandoguys, We are very pleased to hear that you enjoyed your visit and had a "fantastic stay". Thank you for your kind comments regarding the friendliness and professionalism of our Staff. I will be certain to pass your comments along to our entire team. We look forward to your return. Regards, Ron General Manager More 

Colorado Springs, Colorado
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The property is beautiful right on the beach. The hotel is beautiful. Room was clean, we were given two free bottles of water for two days, then the rest of our stay nothing. The water is a big deal as we are from Colorado and we have well water so the Florida water from tap we don't like. I did... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello lolDianne, Thank you for sharing your comments, both good and bad. We are happy that you found the hotel to be beautiful and your room clean. However, I sincerely apologize for the areas in which we fell short and you are absolutely correct that we should have been more consistent with providing you with water and keeping up with... More 

Chicago, Illinois
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This was the worst stay I have had in a long time. RUDE Staff. Small rooms, Cold shower, watered down drinks at the bar. Very limited room service menu. Loud hotel with thin walls. Wedding parties were all over yelling. There is no security on property. Racist staff with prentitious Asst. Manager Scott who was completely disrespectful and obviously lacking... More 

Was this review helpful? Yes 1
Ron A, General Manager at Westin Tampa Bay, responded to this review

KatKie07, Thank you for taking the time to share your comments. However, you left out several important details. As you recall, you were a guest in our hotel under the deeply discounted Employee rate which is only available to employees of Starwood Hotels and their immediate family members. I realize that this should be totally irrelevant to the level of... More 

Lakeland, Florida
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just returned from the Westin after staying there over the holiday weekend. I must start with the price, which I found to be more than reasonable. The lobby was modern and like all Starwood properties, the clean smell hits you from the moment you walk in. The property offers self and valet parking for the same price ($5). Another... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello AdamJ, Thank you for taking the time to share your comments regarding your recent stay with us. We are all pleased to hear that you enjoyed your visit and found our hotel to be a good price value and convenient to the numerous shopping and dining options. For future reference, if you make your reservation through the Starwood site,... More 

Winter Haven, Florida
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel is nice I will give them that, Valet very good loved it. I stayed July 4th weekend and as much money as they charge for EVERYTHING, there were no fireworks nor did they know where we could get a good view for them and they have a private beach. well with dirty looking water, I was charged for a... More 

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Ron A, General Manager at Westin Tampa Bay, responded to this review

Deeann D, Thank you for taking the time to share your comments and sorry to hear that you were disappointed with certain aspects of your stay. Your comments have all been taken constructively and we will certainly do everything that we can to correct those which we can. The locations for the fireworks' displays did turn out to be confusing... More 

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