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Chase Suite Hotel- Tampa

3075 North Rocky Point Drive East, Tampa, FL 33607 (Formerly Chase Suite Hotel by Woodfin - Tampa)
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Chase Suite Hotel- Tampa
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Chase Suite Hotel- Tampa
Chase Suite Hotel- Tampa
Chase Suite Hotel- Tampa
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502 reviews from our community

Traveler rating
    120
    157
    89
    58
    78
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159
127
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72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have been here on business and in all will be here 6 weeks I am in my 5th week and let's just say the pictures you see online are nothing what you get. Fist off the hotel staff are rude and snobby took 4 request to get hangers sent to my room, I actually had purchased some then they... More 

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Cleveland, Tennessee
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I reserved 2 rooms at this hotel through hotels.com. When we arrived at the hotel, they only had one room for us. Seems they had given one of the rooms to someone with a similar name--never mind that whoever got my room did not have my confirmation number. They had no more rooms available. The clerk on duty that evening... More 

Was this review helpful? Yes 1
Kitchener, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had called the hotel to ask if it would be okay to have a package delivered for our arrival, they said "no problem". Our son was playing spring training baseball in Tampa area, we had ordered a pair of custom cleats to be delivered to this hotel. They arrived at the hotel, they called us to let us know,... More 

Was this review helpful? Yes 1
Billings, MT
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is exactly and, in fact, more than I had hope for given the price point. The location is ideal for not only the view but the surrounding amenities. The room/suite was a spacious and efficient layout. Perfect for a short or long stay. The staff and housekeeping were helpful, courteous and accommodating. Mark at the front desk could not... More 

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Palm Bay, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were great. There is a great kitchen with the needed amenities. The bed was comfortable and the room was a good size. The breakfast was good but having one person was not enough. Sometimes we had to wait 20 minutes to eat because the food ran out. There were a lot of people trying to eat. Overall, it... More 

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Bradenton, Florida, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We reserved a 2 bedroom suite with 2 king size beds for a 3 day music festival in Tampa. The reservation was made in September 2014. The booking was for 2 nights Feb. 27th and 28th. Over the course of the next several months they wanted to change our reservation to a room with 1 queen size bed and 1... More 

Was this review helpful? Yes 1
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review

I'm so sorry to hear of your experience with us. We have recently underwent a significant management change and are working hard to quickly correct the issues you had. I hope the next time you are in town you will give us a chance to show you how much we have improved! -Chase Suite Hotel Management More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Will stay here every visit to Tampa!! Loved the view. Loved walking to Bahama Breeze both nights for dinner and live music. Very clean and safe. Kids enjoyed heated pool and basketball court. 7min from airport. Worth the 20min drive to Busch Gardens.

Was this review helpful? Yes
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review

Thanks for your kind words! See you again soon! -Chase Suite Hotel Management More 

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

The suite we were assigned when we arrived had no window in the downstairs bedroom, no window in the kitchen, and two tiny windows in the living room. Very dark and disappointing. We took the only other available suite, which had sliding glass doors; however, one side of the glass was completely opaque, due to paint or spackle damage. See... More 

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Tampa, Florida
2 reviews
1 of 5 stars Reviewed 4 weeks ago

chase hotel is about the money not about the people... they offerred me a price and didn't want to give me the price after all. there rooms were very old looking and smelled nasty. their rugs are dirty.

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Fort Collins, Colorado
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 19, 2015

We stayed here for five and half months while my husband was on military orders. We chose Chase because their website shows cheery, updated rooms, the price was good, the location was great, and we were able to get one of the two bedroom suites, which was very helpful since we had our infant son with us. Let me start... More 

Was this review helpful? Yes 3
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review

Words can't even begin to express my embarrassment with the experience you had with us. Please accept my sincere apologies. While I can't go back in time and make your stay better, I can tell you that since your stay we have had significant management and staff changes. We have implemented a myriad of changes from top to bottom. I... More 

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