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Grand Suites Hotel near Busch Gardens - USF

3.0 of 5 11310 North 30th Street, Tampa, FL 33612
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Grand Suites Hotel near Busch Gardens - USF
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Grand Suites Hotel near Busch Gardens - USF
Grand Suites Hotel near Busch Gardens - USF
Grand Suites Hotel near Busch Gardens - USF
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39 reviews from our community

Traveler rating
    9
    13
    6
    3
    8
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12
9
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Grand Suites Hotel near Busch Gardens - USF
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1 review
1 of 5 stars Reviewed June 16, 2014

This place is disgusting. Looks nice on the outside. Smells like old people a day the lady at the front desk had some bowel disorder and was making me sick. I guess it used to be a holiday inn. It was probably really nice in the late 80s and 90s. Woke up in the morning with either a huge bed... More 

Was this review helpful? Yes
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Dear Daniel, Thank you for the delightful comments about your recent stay at our hotel. We are so pleased to hear you don't know the difference between a roach and a bed bug. We are equally pleased to hear your wonderful comment about our staff. It seems that you aren't well travelled and lack experience in dealing with people and... More 

Nashville, Tennessee, United States
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 13, 2014

Great rate, nice hotel and. GREAT STAFF!!! It used to be a Holiday Inn and is in the process of a multimillion dollar renovation. Hotel is across the street from Busch Gardens and The University of South Florida's Tampa campus. Would stay again if in the area.

Was this review helpful? Yes 1
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share feedback on your recent stay at our hotel. We are very pleased to know you enjoyed staying with us. We are in the midst of a huge renovation and a so glad to know our improvement efforts did not interfere with your stay. Please stay tuned for progress updates on our renovation. Again,... More 

Jacksonville, Florida
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2014 via mobile

The rooms were clean. The staff was nice. We stayed two nights. The housekeeping turns off the ac when she cleans. It was awful coming back to a hot room. Breakfast was continental but decent,and gotta pay extra for eggs, pancakes and bacon. We stayed on a Thursday and Friday. Thursday night was super quiet. On Friday night it was... More 

Was this review helpful? Yes 5
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your recent stay. We are pleased to know your stay was overall enjoyable. However, your concerns have been noted and will be addressed, and we apologize for your kids not being able to swim on Friday night. We are going through some major changes and your comments are very important. We... More 

Pittsburg, Kansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2014

Clean room - very spacious! Great staff. Centrally located near Busch Gardens and the interstate. They have a shuttle bus available for the amusement park. I'd definitely stay there again if in the area.

Was this review helpful? Yes 2
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to post comments about your recent stay at our hotel. We are very pleased to know you enjoyed your stay with us. We value your feedback as we progress through our renovation. We want to ensure we continue to deliver the very best possible experience. Again, thank you for sharing your comments. We hope to... More 

Orlando, Florida
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 27, 2014

I have stayed here four different times, everytime I come here the young lady up front is very friendly very outgoing and polite. I always come around 5 o'clock in the afternoon I wish I knew her name young lady is very friendly.. The rooms are very spacious.. 1 room looks like two, the beds are very comfortable the living... More 

Was this review helpful? Yes 1
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your previous stays at our hotel. We are delighted to know each time has been an enjoyable experience. Our staff goes above and beyond to deliver an excellent experience to each of our guests. However, we always appreciate when this is recognized. Again, we thank you for taking time to post... More 

Sarasota, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 14, 2014

Our room looked like it had been renovated recently. Watch Hotel Impossible so the finger test pasted. Furniture was painted over to look updated. Bedding and towels were clean. Bed looked new. No stains on carpet. Sofa and chair were soso for comfort. Great hot water. I use ear plugs but my husband said there was a crying baby next... More 

Was this review helpful? Yes
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time share comments about your recent stay with us. You are correct in your observations. We are just beginning a total renovation where every area of the hotel will recieve attention. Please stay tuned as great things are yet to come. We appreciate your feedback and hope you will consider staying with us again the next... More 

Naples, Fl
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 11, 2014

Floors were dirty. I had to move a nightstand to access outlets and it was filthy. Under the bed had not been vacuumed in ages. Overall ambiance is that of a welfare hotel. Included breakfast was a joke. Cold cereal and toast. For 100.00$ a night I expect better than that.

Was this review helpful? Yes 1
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for sharing candid feedback about your recent stay at our hotel. We are disappointed to hear the quality of your stay did not meet your expectations. We greatly appreciate your comments as they been heard and addressed. Again, thank you for taking the time to share your experience. More 

Coral Springs, Florida
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 29, 2014

I can't imagine who could have said anything good about this place. It was dark and old and run down. It reminded me of an old New York tenement. The bathtub was not only dirty but had rust around the drain and metal fixtures. None of my family even wanted to use the shower. I tried calling the front desk... More 

Was this review helpful? Yes 1
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share candid feedback about your recent stay at our hotel. We are disappointed to hear your experience did not meet your expectations. Please know your comments have been heard and will be addressed. We appreciate your feedback as it helps us to better serve our valued guests. More 

Plantation, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 15, 2014

Looking for a good place in town and saw this listing near Busch Gardens. Had reserved a room for two nights as I had a weekend licensing training. Cut it short after finding stains in the room and smelly carpet. People were smoking right outside of our room in an awkwardly-placed table in the semi-covered pool are. Bathtub had dirt... More 

Was this review helpful? Yes 2
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share candid feedback about your recent stay. We are disappointed to know your stay did not meet your expectations. It is unfortunate that you did not inform us about your dissatisfaction while you were here as we would have done our very best to correct the situation. As you might have read in the... More 

Atlanta
Top Contributor
56 reviews 56 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 5, 2014

This is a former Holiday Inn and recently converted to the Grand Suites. Stayed here for two nights. The best thing about this hotel is the staff. Very friendly. Room was clean but some areas need updating. I sat on down on the sofa sleeper and sank down. Needs replacing. Flat screen TV's in both rooms worked well and had... More 

Was this review helpful? Yes
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your recent stay at our hotel. You will be pleased to know we are scheduled to undergo a major renovation beginning in early May. All the items you mentioned will be addressed so please stay tuned for more good things to come. When construction begins we will post regular updates on... More 

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Additional Information about Grand Suites Hotel near Busch Gardens - USF

Address: 11310 North 30th Street, Tampa, FL 33612
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Suites Hotel near Busch Gardens - USF 3*
Number of rooms: 127
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Also Known As:
Holiday Inn & Suites Near Busch Gardens - Usf Hotel Tampa
Holiday Inn And Suites Near Busch Gardens - Usf

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