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Grand Suites Hotel near Busch Gardens - USF

11310 North 30th Street, Tampa, FL 33612
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Grand Suites Hotel near Busch Gardens - USF
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Grand Suites Hotel near Busch Gardens - USF
Grand Suites Hotel near Busch Gardens - USF
Grand Suites Hotel near Busch Gardens - USF
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51 reviews from our community

Traveler rating
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    17
    8
    4
    10
See reviews for
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gardiner
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When we checked in, Linda was very pleasant and was a pleasure to deal with during our stay. She as well as all the staff were very friendly and always had a smile on their face. The hotel was being remodeled and the construction was no problem at all. We stayed in a room that had been done already. Very... More 

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Miami, Florida
Top Contributor
95 reviews 95 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start by saying that effective April 1st, 2015 this will be a Holiday Inn Franchise. Stayed 3 nights March 23-26, 2015 while on business trip in Tampa. This hotel is in an excellent location if you are visiting Busch Gardens-Tampa. Plenty of restaurants surround it including a Village Inn and McAllister Deli at walking distance. Winn Dixie Supermarket,... More 

Was this review helpful? Yes 2
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your recent stay at our hotel. We are pleased to know you enjoyed our hotel and the newly renovated guest rooms. We do hope you will stay with us again on your next visit to Tampa. Again, thank you for sharing your experience. More 

Tallahassee, Florida
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2015

I was assigned this property for work and very pleased from start to heading home. This is an older property going through rehab and later this summer will become a Holiday Inn. The suite was spacous with a nice couch, king size bed and reasonable size frig. Two new flat screen TVs. Breakfast was OK but nothing special. I would... More 

Was this review helpful? Yes 1
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your recent stay at our hotel. We are pleased to know you enjoyed your stay and will consider our hotel for future lodging needs. We appreciate your feedback as we strive to deliver the best possible guest experience. Thank you again for sharing your thoughts. We hope to see you on... More 

Callaway, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

I am crippled. I was given a newly renovated accessible suite. It was a great suite except for the shower. The handicapped MUST have a hand held shower as well as grab bars and stool, I would give 5 stars if had a hand held shower The place is in the midst of renovation and take over by Holiday Inn.... More 

Was this review helpful? Yes 1
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your recent stay. We are glad to know our hotel was enjoyable for you and your family. Please know that we value your feed back as we strive for 100% guest satisfaction. We have heard your concerns about the ADA accessible shower. You will be pleased to know that we have... More 

Sanford, Michigan
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2015

Where do i begin, to start off a group of us were down there for 2 weeks for work the rooms were under renovations so they were missing things such as waste baskets and toilet paper holders. the biggest issue was there breakfast the first day theyhad cold gravy and no bisquits the next day the had bisquits and no... More 

Was this review helpful? Yes 4
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for your candid remarks. Please know your concerns will be addressed. More 

Grayling
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 14, 2015 via mobile

Staying here for 12 days with 15 coworkers.Some of have the newly remodeled rooms which are nice,most have the old. However there isn't a price diff between the two.And the old rooms are not the cleanest. Breakfast is a joke, found expired food and gravy with no biscuits etc.

Was this review helpful? Yes 4
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for posting your candid feedback about your stay. More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 5, 2015

After a long day at Busch Gardens and a cruise awaiting after our checkout, there was no hot water. No apology, either! Would not issue refund or even a partial refund. We went to Planet Fitness to shower.

Was this review helpful? Yes 7
IHGCare, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Dear john a, Thank you for your review regarding your recent stay with us. It is unfortunate your stay was negatively impacted by the issue with the hot water. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Spring Hill, Florida
2 reviews
5 of 5 stars Reviewed January 30, 2015

We stayed here a few nights ago while doing business in Tampa..Tara who worked front desk was the sweetest and helpful to us..the complimentary breakfast was delicious..even during renovation we had a great experience here..highly recommended

Was this review helpful? Yes
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share comments about your recent stay. We are so pleased to know you were pleased with the staff and accommodations in spite of all our dust. We truly hope you will stay with us on your next visit to Tampa so that you can take full advantage of all the amenities our hotel has... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 28, 2015

This hotel is upgrading itself, however they are not renting out any of the renovated rooms...when you book, know you are paying for the old rooms...I did not pick up on that...the impression given is that renovations are close to completion...that may be true, but the bottom line is at this time you are paying for an older room in... More 

Was this review helpful? Yes 3
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share candid feedback about your recent stay at our hotel. We are currently undergoing major renovations. Unfortunately, we are still lacking some important items for the rooms that have been renovated. I apologize that we were not able to rent a new room for your stay. We expect to have the rooms ready within... More 

Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 30, 2014

Yes, the rooms and hotel are under renovation. But, you are not going to find a better front staff. Tara was exceptional. The room is nice. The bed feels new. Needs more pillows, but not complaining. I like the courtyard look with the glass-paned doors. It looks resortish. I am impressed and have found the place we will stay every... More 

Was this review helpful? Yes 1
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