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Grand Suites Hotel near Busch Gardens - USF

11310 North 30th Street, Tampa, FL 33612
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1 room 1 guest
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Grand Suites Hotel near Busch Gardens - USF
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Grand Suites Hotel near Busch Gardens - USF
Grand Suites Hotel near Busch Gardens - USF
Grand Suites Hotel near Busch Gardens - USF
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65 Reviews from our TripAdvisor Community

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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

To say that the hotel was sub-par would be an understatment. The parking was good (though it was a really hard turn off from the road). The front desk staff was mostly friendly (one of the ladies in particularly was amazing). When we were going to our room we had to go through the pool area. The pool was alright... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Dear Jamie D, Thank you for taking the time to tell us about your experience at our hotel. We appreciate your kind recognition towards our front desk staff. On the other hand, please accept our sincere apologies for not meeting your expectations of the IHG brand especially with your dining experience and room accommodations. We would also like to follow-up... More 

Tampa, Florida
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Grand Suites are now known as the Holiday Inn since this hotel has recently been totally renovated. The management remains the same insuring the same dedicated personal care & attention to detail. If you have read my prior review on the then Grand Suites you can rest assured it's even better now which is great since it was already... More 

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Lawrenceville, Georgia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 27, 2015

We stopped here because of severe weather on our way to clearwater. The hotel room was Excellent except for the shower curtain..had mold.. everything other than that was perfect! Looks to be newly renovated. Missed that detail..

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Dear jmlewis2006, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the excellent room received which is very well to your liking. However, we are truly sorry if your stay... More 

Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 21, 2015

Our family has stayed in here in the past. Back then it was dated and worn out looking, deserving of nothing more than 2 stars. With the new remodel it feels like a brand new hotel. If you stay in the suite there is a lot of room to stretch out. The pull out is very comfortable. The bed is... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 30, 2015

The staff was very friendly and informative, the property clean and tidy, and our king suite was well appointed. For the free breakfast, we ordered pancakes that were under cooked and served on styrofoam plates with plastic forks. The restaurant had an unpleasant odor. We will stay there again because it is inexpensive and conveniently located near USF where our... More 

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IHGCare, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Dear Christina C, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read that the room and services received are up to your par, and regarded the cleanliness of the property. Your positive comments makes it all... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

known for picking the "winners" when we travel,when we pulled up to this hotel under renovation I knew I had done it again. My bosses laughed. We booked 4 rooms and every single room was PERFECT. A+++

Was this review helpful? Yes 3
Rotterdam, The Netherlands
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2015

Good enough for a night to visit Busch Gardens, did not do anything else than sleep in the room and leave for our next destination. From what i could see its an average to good hotel to stay for a couple of nights, not very special

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Dear kboerman19, Thank you very much for choosing our hotel and for leaving a review. We are glad to know that you found our location to be convenient for guests visiting the Busch Gardens. We hope to have another chance to accommodate you in the future and perhaps we could show you what we have to offer. Again, we appreciate... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2015

Had a blast clean rooms. Brand new Holiday Inn Suites Ms. Thomas best Manger. Dave and Jose rocked great shuttle driver. 5 min ride to parks 1 hiccup no chef manager had to cook 45 min for eggs and bacon. Room 305 n 304 great location. I am highest level with ihg and this hotel is awesome. I missed this... More 

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Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2015

Rooms are clean. Excellent staff. They are 100% smoke free so if you care about cigarette smell this is what you are looking for. The breakfast in the morning is delicious but a little bit high in price. The air conditioner is silent. Wi-fi is fast

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Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 12, 2015

The hotel was okay. I liked it and I would stay there again-BUT only under different management. The parking was good (though it was a really hard turn off from the road). The front desk staff was mostly friendly (one of the ladies was particularly amazing). The lobby was nice. The pool was pretty pathetic and we a had difficult... More 

Was this review helpful? Yes 2
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review

Thank you for taking time to share candid feedback about your recent stay at our hotel. It is unfortunate that we had to charge you for the broken table. We thoroughly inspect each room after our guest's have checked out to insure our rooms are functional and safe for the next guest. We do not enjoy having to charge a... More 

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