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All 159 Tampa hotels

Hilton Garden Inn Tampa Airport Westshore

3.0 of 5 Hotel   |   5312 Avion Park Drive, Tampa, FL 33607
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Ranked #4 of 159 Hotels in Tampa
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 18, 2014
Brenda C Charlottesville, Virginia
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734 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Tampa Airport Westshore
See the most recent reviews
Charlottesville, Virginia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 18, 2014

We spent 4 nights at this hotel and found it to be very convenient to resturants and shopping. The hotel was nice and clean with good size rooms. Breakfast was good and although they had room service and items for lunch and dinner we never tried any of those items. Hotel staff was very friendly and service excellent. Only negative... More 

Was this review helpful? Yes
Jonathan J, Guest Relations Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Brenda, Thank you for choosing to be our guest while here in the Tampa area. It was a pleasure having you stay with us and I am glad to see that you enjoyed your stay. Also please feel free to reach out to me with additional room information so that I can have the guest room you stayed in... More 

Miami, Florida
2 reviews
5 of 5 stars Reviewed February 18, 2014

I was with a group that was booked at the Hilton Gareden Inn and was somehow booked at a nearby Hilton property by mistake. Silvana at front desk was AWESOME and she not only booked me at same rate as rest of my group but also called the learby Hilton hotel to cancel reservation there at no charge. I would... More 

Was this review helpful? Yes
Jonathan J, Guest Relations Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Majrdad, Thank you for your recent stay with us and for taking the time to share your feedback on Tripadvisor. I am glad that the service you received from Silvana Greene was spot on and I know she will be more than thrilled to read how much she impacted your stay with us. I hope that you will continue... More 

Hoover, United States
1 review
5 of 5 stars Reviewed February 18, 2014

The staff and hotel are excellent. This location makes you feel like a valued customer. The room allowed me to get additional work done in a very comfortable setting. I had a great nights sleep during my visit to Tampa.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan J, Guest Relations Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Dennis, Thank you for your recent stay with us and for your kind review. I am glad that our staff offered you that one of a kind personal touch which showcases the emphasis we place on Guest relationships here at the Hilton Garden Inn Tampa Airport and I am also elated to see that our convenient and comfortable guest... More 

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2014

Firstly, the front desk service was excellent. The room was nice and clean, as expected. Unfortunately, parking wasn't great, there was no free breakfast (there was expensive breakfast, instead), and traffic and parking were so bad that I left. It looks like they may be building more parking, but I ended up parking in the grass next to their lot... More 

Was this review helpful? Yes 1
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear SgtDew, Thank you for your comments. I am sorry that our location was not convenient for your travel needs. I can understand how frustrating traffic can be. Unfortunately, we are in a very popular area and the traffic in Westshore during evening rush hour at times can be a challenge for anyone between 5-6pm. I hope that you were... More 

PACIFIC
Top Contributor
108 reviews 108 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 15, 2014

Our problems began at check-in when they gave us the keys and then had us wait because maybe that room was already booked. Asked us if we would switch to a queen suite. We said no. Then they said we could have that room. We just dropped our stuff and went out for lunch after a long flight. Came back... More 

Was this review helpful? Yes
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear hobbes63069, Thank you for your feedback. We appreciate you taking the time to share your experience with us. I am sorry that our staff did not notice the wet carpet. The room should not have been made available to our Front Desk until the issue was resolved. I can understand how frustrating that was after traveling all day. The... More 

Germantown, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2014

New hotel has nice lobby with upscale touches. Reliable shuttles to airport and shopping which is good because you can't really walk anywhere from this location. Restaurant and room service which is nice if you are coming in from a late flight. Friendly, helpful staff. Large, very clean room with great bed.

Was this review helpful? Yes
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

ElizAppleY, Thank you for your sharing your experience with us. We are pleased that you noticed our new look to our lobby. Many of our travlers have provided us with posistive comments about our enhancements. Again, thank you for your comments, and we are glad that you enjoyed your visit to our hotel. We look forward to seeing you again!... More 

Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 14, 2014

We held a business event here this week during Winter storm Pax. Pax prevented nearly half of our attendees and the Hilton Garden Inn was very helpful to us in making it work given the situation. The staff and management are very friendly and accommodating. The location is fantastic. It would be great for business or family.

Was this review helpful? Yes
Jonathan J, Guest Relations Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Sheri, Thank you for your recent stay with us here at the Hilton Garden Inn and I am glad that you enjoyed your stay with us while here in Tampa. Being in the hospitality industry we understand how travels plans can change rather quickly and we always strive to be flexible and change along with them when needed. We... More 

Miami, Florida
1 review
5 of 5 stars Reviewed February 14, 2014

Clean rooms and Excellent service. I had some last minute changes to travel plans and the staff was very understanding. They helped me to rearrange my hotel stay plans so that I wasn't charged extra. Very close to the airport, super convenient

Was this review helpful? Yes
Jonathan J, Guest Relations Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Marc P, Thank you for your recent stay with us here at the Hilton Garden Inn. We know there are a quite a few choices for hotels here in the Tampa area and I am glad that we were able to provide you with a comfortable and convenient hotel stay, along with warm and friendly service. We hope you... More 

Portland, Maine
1 review
5 of 5 stars Reviewed February 14, 2014

We booked last minute because our hosts had come down with the flu. We arrived early for check-in, were greeted graciously by Rosie who offered to store our luggage while we acquired a rental car and some lunch. Our room was clean, sunny, warm, and comfortable. We ordered room service for dinner, having pizza and caesar salad, both were delicious!... More 

Was this review helpful? Yes
Jonathan J, Guest Relations Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Janine, Thank you for your recent stay with us and for taking the time to complete a review on Tripadvisor. I was elated to see that you enjoyed your visit and that you found our customer service, hotel amenities and property upkeep to be right on target. We hope that you will continue to stay with us when returning... More 

Jackson, United States
1 review
4 of 5 stars Reviewed February 12, 2014

Pleasant relaxing hotel with good staff. I forgot that I was close to the airport. I would be reminded when I looked out and saw the occasional jet taking off. I have stayed here on multiple business trips and have always been pleased with the experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear David M, I am so happy that you enjoyed your time with us! We love to see our guests return when they visit Tampa. We look forward to your next visit! Silvana Greene Guest Service Manager More 

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Additional Information about Hilton Garden Inn Tampa Airport Westshore

Address: 5312 Avion Park Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tampa Airport Westshore 3*
Number of rooms: 171
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Also Known As:
Hilton Garden Inn Tampa Airport Westshore Hotel Tampa
Hotel Style:
#1 Business Hotel in Tampa
#5 Family Hotel in Tampa
#6 Romantic Hotel in Tampa

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