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Hilton Garden Inn Tampa Airport Westshore

#4 of 159 Hotels in Tampa
Certificate of Excellence
3.0 of 5
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5312 Avion Park Drive, Tampa, FL 33607
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Hilton Garden Inn Tampa Airport Westshore
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Ranked #4 of 159 Hotels in Tampa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Amcaden
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851 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a wonderful experience at this location. Everyone was warm and rceptive from the moment I checked in. There was a moment when my room key did not work. The night manager took it upon himself to come up to my room and resolve the issue. Also, the breakfast was great. I will definitely make this my location every... More 

Was this review helpful? Yes
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Amcaden, Thanks so much for the 5 star review! It is always our goal to 'welcome' our valued guests and make them as comfortable as possible. I am thrilled that you have chosen our property as your 'go to' destination for lodging in Tampa. We look forward to your return. Silvana G. - Guest Service Manager More 

Augusta, Georgia
Top Contributor
238 reviews 238 reviews
58 hotel reviews
202 helpful votes 202 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this Hilton Garden Inn when traveling to Tampa on the first weekend of May 2015. This hotel was well priced, well located and a good stay for the following reasons- *It was an easy check in process *The bedroom was large, it provided several TV channels, the bed was big but it felt a little stiff *The... More 

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Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Sear Conrade886, I am glad to see that our property met all of your needs and that you were more than satisfied. We appreciate your comments and hope to see you again! Silvana G. - Guest Service Manager More 

Gloucester, United Kingdom
Top Contributor
84 reviews 84 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for three nights before our return cruise to the UK. On arrival we were told our booked room was being refurbished so offered a suite. This was spacious, although the sitting area was a bit dark. It fully met our needs. The bed was large and comfortable. The breakfasts were fine if a little lacking in variety. The... More 

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Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear philip m, Thank you for taking the time to review our hotel on tripadvisor. We are thrilled that we were able to exceed your expectations and look forward to your return should you visit Tampa in the future. I will be sure to pass on your kind remarks to Rosie. It will make her day! Silvana G. - Guest... More 

Altamonte Springs, Florida
1 review
3 of 5 stars Reviewed 4 days ago NEW

We were severely dissatisfied with our room which had a rooftop/AC unit view and a bed so uncomfortable it sank you into the middle and caused bad back pain/lack of sleep. No DVD player in room, quirky AC unit that changed to heat if you didn't want it at a freezing 70 degrees, loud housekeepers in the hall, and a... More 

Review collected in partnership with Hilton Garden Inn

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Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Stephaniee105, I am sorry to hear that you did not enjoy your stay. We are more than happy to assist you with any opportunities you may experience when we are made aware of them. When we were first informed of your dissatisfaction at check out we removed the charge for your stay. Normally we would send someone up immediately... More 

va
Top Contributor
51 reviews 51 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hilton Garden Inn Tampa Airport is a nice hotel with a bar and pretty good restaurant on site. It is less than 10 minutes from the airport and about 20 to Macdill AFB. The thing that really makes this hotel is the staff - they're top notch! On a recent visit the manager fixed an error (on my part)... More 

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Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Hough, Thank you for your kind words and especially for recognizing our staff. We pride ourselves in our dedication to ensure our guest's complete satisfaction and appreciate your kudos. I will certainly share your comments with our team and I hope you will stop in to see us again! Silvana G. - Guest Service Manager More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Close to Malls , walking distance to international Plaza, 5 min drive from Westshore Mall. Lots of shops , restaurants around. It is 30 to 40 minutes from the beach. Meeting Facilities and Breakfast was very good. The hotel offers airport shuttle.

Was this review helpful? Yes
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Starisha, Thank you for your 5 star rating! We truly appreciate it and it is great to know that you enjoyed your time at our property. Our location is very convenient and it is always our goal to provide a 'home away from home' experience when our valued guests choose to stay with us here at the HIlton Garden... More 

Abertillery, United Kingdom
Top Contributor
79 reviews 79 reviews
41 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for just one night after the long flight from London Gatwick airport. Not situated anywhere nice but its main attraction for us was its proximity to Tampa airport - just 2'ish miles away and relatively easy to find. At the time of our visit there was a major construction site right next to the hotel. I think this affected... More 

Was this review helpful? Yes
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear trekker512, I am so happy to hear that your stay was enjoyable. I do apologize for your inconvenience with the construction however please be assured it does not have an impact on our guest’s parking. We have a huge parking garage located just across the driveway from our property and is complimentary while you are staying with us. We... More 

Colorado Springs, United States
1 review
4 of 5 stars Reviewed 1 week ago

We choose the hotel strictly on proximity to the airport and price for a 3* hotel. The shuttle service was great and hotel delivers 4* service. We choose to eat in the bar (no other dining options close by) to watch the game. The bar tender struggled with just 4 tables and the bar. All in al it was a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear Darrell F, Thank you for choosing our property. I am pleased to hear that everything was to your liking. We appreciate your patronage and I hope that if your travels bring you back to Tampa that you will stay with us again! Silvana G. - Guest Service Manager More 

Top Contributor
52 reviews 52 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a night on our return from a week on vacation. The rooms were very clean, spacious, and comfortable. The inclusion of Kuerig coffee machines was an added bonus allowing my wife and I to drink what suited us. We also enjoyed the outdoor pool which was a perfect way to cool off. A hot tub is... More 

Was this review helpful? Yes 1
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear John A. Thank you for taking the time to write this great review. It sounds like we were able to exceed your expectations and I am thrilled to hear you will be back! We love our returning guests. SIlvana G. - Guest Service Manager More 

Gainesville, Florida
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I recently stayed here on 2 separate occasion. The night before our trip and the night we returned. I am usually hesitant to stay at new hotels, but, this one was two great stays. The guest services manager Silvana was actively involved in all aspects of keeping guests happy and meeting their requests. She was very diligent... More 

Was this review helpful? Yes
Silvana G, Front Office Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review

Dear 779swisstraveler65 , Thank you for the wonderful title of your post! It was my pleasure to assist you during your recent stay. We certainly appreciate your loyalty to our property and look forward to your return. Thank you so much for being our guest. Silvana G. - Guest Service Manager More 

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