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Holiday Inn Express & Suites Tampa USF-Busch Gardens

2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612
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Ranked #37 of 159 Hotels in Tampa
A recent review
3 of 5 stars Reviewed April 4, 2010
srqbryman Sarasota, FL
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470 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Tampa USF-Busch Gardens
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Dahlonega, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 14, 2010

Hotel was new and fairly clean. Housekeeping staff was rude and used foul language. We did not eat at the hotel because the line for breakfast was too long. It is not right across the street to Busch Gardens entrance. It is a 10 block walk in a bad neighborhood. The website is misleading and should be corrected. Had I... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you for letting me know how your stay was. Please feel free to email me the details of the staff member who used foul language. That is unacceptable and will be addressed. I'm sorry that you didn't want to experience a line at breakfast. It is quite common, especially when we are sold out or full. We do... More 

SE coast
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 13, 2010

We originally booked this room for 2 nights as my daughter as I were touring USF. We arrived at approximately 5pm on Apr 8 and was told our room "wasn't ready yet." The gentleman at the front desk said he would check on the status and I should have a seat in the lobby area and he would let me... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: First I want to say that I apologize for the waiting time that you endured. There are days that happen that we can be short on staff due to call outs, sickness, etc. The girls always try to do the best they can with any situation. The desk staff does try to make conversation light to take the edge... More 

Sarasota, FL
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 4, 2010

Every year, we take an overnight trip to Busch Gardens as we live locally. We usually stay at the Embassy Suites on Fowler Ave, but this year decided to "change it up" and try the new H.I.E.- Not a terrible experience, however, they do need to work out some kinks before I would recommend. Check-in was a nightmare. We arrived... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for letting me know there were some check in issues. We should be addressing the check in as it starts at 3:00pm. Very rarely all rooms are completed at exactly 3:00pm when we were sold out the night before. I'm not sure of the exact incident, but please know that it is not the norm... More 

michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2010

I traveled here with my 10 y.o. son to go to Busch Gardens. It was apleasant stay, the beds were comfortable, which is NOT usually the case for me, usually the beds are to hard. The hotel was very clean, and front desk staff were nice and helpful. Couple things though, the closeness to Busch Gardens is misleading, it is... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for letting us know your stay was wonderful! Yes, we do suggest that if guests are not sure of the shuttle times, minimum age to rent, pets, etc that guests should call ahead. For the shuttle, we are a limited hotel (Express), so we only drop off 3xs, and pick up 3xs. We chose the... More 

Hamburg, Germany
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 28, 2010

This is a decent place close to Busch Gardens. Nothing spectacular but a good value. They do have a shuttle to the airport and Busch Gardens. Pros: *Spacious rooms *Breakfast, parking and internet included *Close to Busch Gardens *Outdoor swimming pool (couldn't use it as the weather was rainy and cold) Cons: *You do need a car if you want... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for your positive feedback. We are only about (1) yr old, so we appreciate you letting us know how we are doing! Readers plese note: our local shuttle doesn't go to the airport, but we have a company that we use. Guests can call us to get the # to get a special rate. More 

Jacksonville, FL
1 review
1 of 5 stars Reviewed March 26, 2010

Beware! Hotel tried to charge me $35 for a missing green blanket a week after my one night stay. I explained I did not steal their blanket that was easily worth $5. Management explained they charge for any alleged missing item based on their housekeeping staff report. I suggested they may have problems with housekeeping staff. So be ready to... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: We do have a policy that items missing from the room will be charged for. It is on the registration card at check in. Being a new hotel (and at other hotels) this is standard. It was difficult to resolve this matter professionally because of foul language and other negative intensions. I am apologetic, however, I gave the only... More 

ontario
1 review
5 of 5 stars Reviewed March 21, 2010

The hotel and employees are very good.Employees are very friendly and helpfull from arrival to departure.Location is excellent to visit Bush Garden.Rooms are big and very comfortable

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for choosing us to host you! I take pride in my employees on catering to the service of our guests and I'm glad to see they took care of you! Our rooms are more spacious than the average standard room which I believe make guests more comfortable (I see you agree). More 

Haslemere, United Kingdom
Top Contributor
83 reviews 83 reviews
47 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 20, 2010

I booked this based on Tripadvisor reviews and the fact that the hotel is relatively new and just a few mins' walk to Busch Gardens. It turned out to be a good decision. After speaking to Reception, who were very pleasant, we left our car in the car park and walked to Busch Gardens, returning late afternoon to check in.... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for the compliments on our hotel. I apprecaite that you mention how close we really are to Busch Gardens, and that we met all your accommodation needs. Please come and see us again when you visit the area! More 

Evergreen, AL
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 13, 2010

My son was graduating from USF, so the location was excellent. Nice spacious and com.fortable room. Room was very clean suite had sofa, microwave oven and small refrigerator. There are several restaurants in the area and a CVS drugstore right down the street. There was a lot to choose from at the complimentary breakfast. I have no complaints.

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Congrats on your son's Graduation! I'm glad that we were a positive part of that event for you and your family. Please definitely come see us again when you are in the area, we would love to have you! More 

New York
Top Contributor
63 reviews 63 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 11, 2010

My husband and I recently stayed at this hotel with a group of friends. It was a hotel that I would deinitely stay at again. The desk was very friendly and most accomodating. The hotel was very clean and the rooms were immaculate. The bed was very, very comfortable. The breakfast offered was good. The hotel is very close to... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for the positive comments. I especially appreciate your patience with our elevators as on the 4th floor a guest had smashed the call button in, and the elevator kept runninng back and forth. The elevator was reset and the button replaced that Monday. I'm, very sorry for that, and am thankful that it was still a... More 

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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa
Hotel Style:
#28 Family Hotel in Tampa
#53 Business Hotel in Tampa

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