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Holiday Inn Express & Suites Tampa USF-Busch Gardens

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2807 E Busch Blvd, Tampa, FL 33612
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Holiday Inn Express & Suites Tampa USF-Busch Gardens
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Tampa USF-Busch Gardens
See the most recent reviews
Titusville, Florida
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 30, 2011

Our family - myself, wife, and five year old - stayed at this hotel for three days in late July while visiting Busch Gardens, Adventure Island water park and MOSI museum. The hotel is located very close to all of these; we could clearly see riders on the Busch Gardens rollercoasters from our room. This is a newer hotel than... More 

Was this review helpful? Yes 2
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for your feedback as we have taken steps to improve the areas mentioned. We have added another team member in the breakfast area to ensure the food is replenished as needed and also added to the team at the front desk to ensure there is always someone there to take care of our guests. Also, thank you for... More 

Naples, Florida
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 25, 2011

We were going to Busch Gardens for a couple of days and wanted to be "onsite" with easy access to the entrance to avoid early morning traffic in the Tampa area. This hotel was perfect. A typical Holiday Inn Express, with great beds and a friendly staff, the only complaint would be about the breakfast....normally very good at most locations... More 

Was this review helpful? Yes 1
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for your feedback on our property as it is feedback that helps us improve. We have taken steps to improve the breakfast experience by adding more staff and ensuring items are available as needed by you, our guest. We hope you will visit us again to give us a chance to show you that we are... More 

New Orleans
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 22, 2011

Stayed here July 9-10 11, 2011 What a great location but disappointing hotel because of management. Let me be very honest this could be a great review but because of lack of management I have to write this. We had reservations 6 weeks in advance and were flying into Tampa for two nights before going on a cruise on Carnival... More 

Was this review helpful? Yes 4
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Please accept our sincere apology for your negative experience during your stay. You can be assured that we are working on these issues and began putting two ladies in the breakfast area as well as added hotel housekeeping staff in order to have rooms ready on time. We have also done some recent training so our team is ready for... More 

Tonawanda, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2011

Being my first time in Florida we booked a night here for a next day family day at Busch Gardens. Spent alot of time reseraching where to stay and We made the right decision. This place was awsome. I was impressed from start to finish. It was everything and more. The room was perfect the view was great the pool... More 

Was this review helpful? Yes 1
JanetnTampa, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for allowing us to be part of your families get away to Tampa! I'm so pleased to hear that we accommodated you and took good care of you. We look forward to seeing you again in February or March of next year. Thank you for taking the time to give your feedback as well. Janet More 

Miami Springs, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2011

We had a one night stay at this beautiful hotel but the walls are too thin. You can hear conversations down the hall. The room and bathroom are super clean. The bed is super confortable.

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you for taking your personal time to rate us! I apologize if you could hear other guests through the walls. I know sometimes this happens in a hotel especially if some guests are louder than others. I'm glad that for the most part your stay was excellent! Please think of us next time you are in Tampa. I... More 

Naples
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2011

We stayed as a family of 4, i had booked two rooms, the hotel desk provided two adjoining rooms both of which were clean, bright and airy. there was small area with a microwave, mini fridge, with coffee making facilities. As tea drinkers we took our own kettle and tea bags. The inclusive breakfast was provided although all served in... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for allowing us to be part of your families get away to Tampa! I'm so pleased to hear that we accommodated you and took good care of you. Yes, please think of us when you are in the Tampa area again. It was our pleasure to have you and it will be our pleasure to... More 

Cocoa Beach, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2011

I was in Tampa to purchase a car and decided to stay the night at the Holiday Inn Express near Busch Gardens in order to take my young cousin to the theme park. The location of the hotel is phenomenal. I knew it was close to the park but I did not realize how close. It is exactly half a... More 

Was this review helpful? Yes 4
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you again for being understanding. We absolutely had an incident with human error. Mixed registration cards, similar names. I can't apologize enough, as I relayed in my email to you. I appreciate your business, and please come see us again if you are in the area. I want you to know the incident is absolutely not normal protocol... More 

Panama City, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 30, 2011

We were welcomed and assigned our room immediately upon arrival. As platinum members of priority club, we requested an upgrade, but the hotel was sold out. The room was a standard two queen unit. It was very clean with a newer flat screen t.v.. The location was excellent for us as we were heading to Adventure Island water park. We... More 

Was this review helpful? Yes 2
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for clearly loving our hotel! I was so excited to see that my staff and accommodations were exactly what you were looking for on your vacation! Please think of us when you are in the Tampa area again. It would be our pleasure to have you! Heather More 

Boston, Massachusetts
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 2, 2011

Stayed here for 5 nights with a family of 5 in a suite and we were very happy. It is almost literally across the street but the entrance to the park is 1/2 mile down the road. We took the shuttle a few times, parked at the park a few times, (you can come and go as you please once... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for staying with us on your family vacation! I'm disappointed to hear about the room issues and the washer, however was VERY pleased to read that we took care of you right away. I found your review to be very honest, but very positive. Thank you for rating us well. Please come back and see... More 

Kennewick, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 27, 2011

On our first night shortly after check-in my wife found some hairs that appeared to be pubic from the previous "guest". Upon further examination we found the pillow and bed had lots of them (we have pictures) when I called the desk the maloe desk clerk asked what I expected him to do. No house keeping staff were working. I... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: I completely remember this issue. It was was actually myself working audit shift. The guest had been in the room for about 3hrs on the beds, and called down approx 11:30pm. I looked at the "hairs" on the bed, and rather than be defensive, I offered to move them to another room immediately so they were not inconveinenced. I... More 

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