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Holiday Inn Express & Suites Tampa USF-Busch Gardens

2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612
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Ranked #38 of 159 Hotels in Tampa
A recent review
3 of 5 stars Reviewed December 17, 2010
adobie Lexington, Kentucky
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483 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Tampa USF-Busch Gardens
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Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2010

Wife and I arrived on 9:55 p.m. flight, (but was 45 min. late) rented a car and got to the hotel around 11:15 p.m. Nice lady checked us in. I had "added a day" on priceline to my original 2 day reservation and explained that it would be nice not to have to re-check in tomorrow, etc. Lady was very... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: I'm sorry that you felt mixed about my hotel. I'm glad to see that my staff was friendly, and tried to help you with your issues. It's hard for me to determine the facts because I have no guest information, however, if the front desk clerk showed you your check in time, and it was truly 2:30am or so,... More 

Bristol
Contributor
19 reviews 19 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 16, 2010

To start with the hotel staff seemed very helpful and nice. We got a fairly standard room with a king bed, could be described a quite small for the US. Advertised transport to Busch gardens, which was only 1 mile to the car park so fairly close and definitely walk-able. This ran from 9-30 and came back at 5-00pm. seemed... More 

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: First I want to thank you for letting me know that breakfast was not to your standard. I'm glad that your experience with my staff was positive for the most part. We do make the eggs and sausage, etc fresh every morning (cooking wise) and apologize if the items seemed cold to you. These items sit under warmers as... More 

Nashville
Top Contributor
83 reviews 83 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 6, 2010

It's a standard Holiday Inn Express but needs to upgrade cleanliness. Don't vacuum hallways daily and it shows. Trash was found frequently in elevators. Pillows are worn out and lumpy, same with bed. Lights in exercise room annoyingly time out when using exercise equipment for more than 15 minutes. the breakfast is good, although breakfast personnel seem to have other... More 

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TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: I'm sorry your stay with us wasn't to your expectations. We do vacume the hallways and clean elevators daily. Other guests sometimes do throw trash around on the floors and the elevators throughout the day. Most of these issues are caught, but I do apologize that sometimes these issues happen. We are a new hotel, and all the mattresses... More 

gainesville f
1 review
4 of 5 stars Reviewed October 27, 2010

Held a conference at this hotel for 2 nights and thought it was a great value. Rooms were clean and well maintained. Front desk staff was great and very helpful. Everything that was needed for the meeting was provided as promised. The hotel is in a great location, near USF, Busch Gardens, and restaraunts. Our review of other attendess indicated... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: I'm glad that everything worked out for you. I remember you in the meeting room, and you are always welcome to call and make arrangements for your USF group again. I think you were a great guest as well, and very easy to work with as far as needs for your clientele. Our meeting room seats about 35 so... More 

Liverpool, Canada
1 review
4 of 5 stars Reviewed October 26, 2010

Just got back from our vacation. I can't believe some of the reviews that were written. These people must have stayed at a different hotel than we were at. My wife and I stayed three nights from Oct.15th to Oct.18th . During our stay we were treated well by the front reception staff as well as the housekeeping staff .... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you so much for the encouraging words! I can't tell you how much I appreciate your positive voice. I thank you again that you took your personal time to let us know we are doing everything right. It is true that some guests are not familiar with the Express chain and that it is a limited service and... More 

Orlando, Florida
1 review
1 of 5 stars Reviewed October 21, 2010

Thanks god I did not stay more than one night! The hallway floor was all dirty and water all over the main entrance to the elevators, try to wake up super early to catch some horrible breakfast before 9-am. Air conditioner not working properly in the middle of the night and don't even try to complaint because they can get... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: I'm not sure which guest this is as it's done by a user name. However, I looked up issues in the log book, and the only issue I found concerning an AC unit was a guest had called down to complain that when the AC kicked on it was loud to them and that the guest didn't know how... More 

Dallas, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 3, 2010

We had made a reservation thru one of their partner sites that contracts thru orbitz. This reservation was made Tuesday morning for a Wednesday night arrival. Wednesday morning my Grandmother died and we had to change our plans to travel to her funeral, After I spoke with the 3rd party booking agent they said they would talk to the hotel,... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: This situation was handled by Orbitz. It is their cancellation policy, by contract. By the time we were handed the guest's situation from Orbitz, the guest was already abusive and defensive (possibly due to the situation she was handling which we understood). When trying to explain their policy (that it was only a (1) night penalty, not the (3)... More 

florida
1 review
1 of 5 stars Reviewed September 10, 2010

On September 3rd, we checked in, our first room was flooded. They provided us with a new room. The second room had bedbugs. One of there employees informed us that the room was previously out of service. They provided us with another new room. Most of the staff arte helpful others just gossip while you are looking right at them.... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: This review was threatened to Mgmt to get compensation. It is intentional misconduct. All situations of this guest's stay is unfounded. Due to arriving with no voucher payment at check in, we as the hotel went out of our way to help this guest because she had small children with her. The hotel managed to contact the voucher program... More 

Hamilton, Georgia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 15, 2010

Busch Gardens is not located in the best area, but we felt safe at this hotel. There is a Burger King and Red Lobster and Olive Garden right next door. Down the street there is a CVS and Dunkin Donuts. The free shuttle service is not worth it if you plan on spending the day at Busch Gardens, they only... More 

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you for staying and I'm glad you felt safe with us! The area is not the most desireable, but it's not the worst either. For the most part it's fine; there's 8 lanes of traffic in front of us so I never recommend any night walking regardsless of area. The shuttle schedule is limited so yes, sometimes it... More 

Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2010

We booked a two bedroom suite. The room was clean, big, bed was comfortable. The pull out sofa was unbearable to sleep, so we slept on the floor. The free breakfast was great, it had eggs, yogurt, bagels, breads, and fruit. Really clean place.

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello: Thank you for giving positive feedback that we are doing the right things at my hotel! I assure you the sleeper sofas are standard hotel (and they are new so that does help believe it or not) but I am still sorry that they weren't the greatest for you. Please come back and see us when you are in... More 

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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa
Hotel Style:
#29 Family Hotel in Tampa

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