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Holiday Inn Express & Suites Tampa USF-Busch Gardens

2.5 of 5
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2807 E Busch Blvd, Tampa, FL 33612
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Holiday Inn Express & Suites Tampa USF-Busch Gardens
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Ranked #40 of 159 Hotels in Tampa
A recent review
3 of 5 stars Reviewed March 20, 2012
XQU San Diego, California
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500 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Tampa USF-Busch Gardens
See the most recent reviews
San Diego, California
Top Contributor
79 reviews 79 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 20, 2012

This hotel is convenient to Busch Gardens and is ok for families, but I wouldn't recommend it for business travelers. It seems to attract people who aren't all that considerate of other guests. We were awoken at 1:30 am by a loud party in a room below us. There were children yelling and running in the hallways. Breakfast was overrun... More 

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello. Thank you for taking time out of your day to let us know where we missed the mark in exceeding your expectations during your stay. We here at the Holiday Inn Express & Suites Tampa USF Busch Gardens work very hard to make sure each and every guest is happy when they leave, and can’t wait for a time... More 

Middleburg, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2012

What a guy! Happy and merry and always ready to pick us up. Optimistic and loves people. He had some good music like "Roller Coaster". It was an appropriate song for Busch Gardens. Very clean rooms and great food. No the seats are not sticky any more. The front desk people are nice and helpful. This is our second time... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Dear Gines Family – Thank you so much for your comments surrounding Robert. As you can see he is very popular around here. We are a big fan of him, and you can tell he loves what he does! We look forward to welcoming you back to the Holiday Inn Express & Suites Tampa USF Busch Gardens again real soon! More 

Pascoso, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2012

I went with my family to the Busch Gardens park and choose this hotel because is a block away from the park, very convenient if you want to walk to busch gardens or park your car and take the shuttle at no charge. The breakfast was a typical Holiday Inn breakfast which works for me. Good job. Nice lobby.
The room... More 

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello! I am so happy to see this review for Jatnna! It is the first time she has been mentioned on Trip Advisor! Thank you so much for recognizing her. Usually Robert is the one that outshines everyone else here that does such a great job of taking care of our guests. She is relatively new to our team, but... More 

Saint John, New Brunswick, Canada
1 review
5 of 5 stars Reviewed March 18, 2012

We were happy with our stay and had no complaints at all. I do have to say that Robert the shuttle driver was a breath of fresh air. He can put a smile on anyone's face. Professional, prompt, courteous, entertaining... Holiday Inn... don't lose him. Robert... thanks for the drives... and the smiles. Hope you liked the picture I left... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for the picture of Robert! Now everyone will know who to look for when they get here! We have no intentions of letting Robert go anywhere (except the airport, seaport, Busch Gardens, Adventure Island, etc.) ;-) He is a tremendous asset here for us, and truly knows how to treat all our guests perfectly! We love him. Thank... More 

Haslemere, United Kingdom
Top Contributor
88 reviews 88 reviews
48 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 17, 2012

This was our 2nd stay. We stayed here 2 years ago and thought it was so convenient for Busch Gardens and good value that we’d stay again. This time we went for a King Suite, just so we had more room to relax. Check in was quick and friendly and we were given the free wifi password and the wifi... More 

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you very much for your kind review. I am happy your check in went smoothly, and that the internet met your expectations. We have been working hard to get our internet running faster for our guests. I am glad you mentioned the breakfast area. We recently sat down with our breakfast host’s to see what we could do to... More 

Grand Blanc, Michigan
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2012

This hotel is ideally located for spending time at Busch Gardens in Tampa. Not very close to downtown or the beaches, so keep that in mind if you are looking for other things to do in the area and don't rent a car. The staff was friendly, the free breakfast area was not the cleanest (sticky seats) and was packed... More 

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for your very kind review of our hotel! We really love it when our guests take the time out of their day to tell us how well we did. Our whole team has been working very hard, including the new team members who have recently joined our team, to make sure each and every guest is... More 

Melbourne, Florida, United States
1 review
5 of 5 stars Reviewed March 14, 2012

Very clean rooms, comfortable bedding and beds, large bathrooms, friendly staff. Close to everything.

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hi! Thank you for your review! We are happy we met your expectations! More 

Jacksonville, FL
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 11, 2012

We were going to Busch Gardens for the weekend and chose this hotel based on how close it was to BG and that it was new. Had I been familiar with the area surrounding BG, I may have chosen to stay farther away as the area is not very nice and rather scary (low socio-economic area). We felt a little... More 

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello. Thank you for taking time out of your schedule to offer your comments on our hotel. Please allow me to apologize for the items in your review that we can directly control. We strive for excellence in all areas of service and we take it to heart when a guest lets us know we didn’t meet their expectations. I... More 

1 review
4 of 5 stars Reviewed March 11, 2012

We were going on a cruise the next day and wanted a place to stay that had shuttle service to the cruise port. Our room was clean, the breakfast was very good and the shuttle ride was a pleasure with upbeat and happy Robert who really seemed to enjoy his job. One problem, however. Since we left our car there... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hi! Thank you for choosing our hotel for your pre-cruise stay! I remember seeing and speaking with you as you were heading out. I felt horrible about the scratch on your car, and wish there was something we could have done to assist, other than offering to provide a statement to your insurance company. We hope this incident doesn’t prevent... More 

Poultney, VT
1 review
4 of 5 stars Reviewed March 9, 2012

We stayed as part of a package deal with Busch Gardens and the value was fantastic. We expecially enjoyed the shuttle bus driver that took us to Busch Gardens. Music by the Ohio Players was perfect on the way to ride roller coasters. Always appreciate the breakfast included at hotels. The pancake machine was a hit with our 6 year... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello! Thank you for your kind review. Our Busch Gardens Hotel Package is a great deal. When you purchase the package the Busch Gardens Tickets are good for 14 consecutive days from the first day of use! Robert our shuttle driver is always a hit with our guests. I am also very happy your 6 year old loved the pancake... More 

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