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Holiday Inn Express & Suites Tampa USF-Busch Gardens

2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612
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Ranked #39 of 159 Hotels in Tampa
A recent review
5 of 5 stars Reviewed March 14, 2012
Alex H Melbourne, Florida, United States
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447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Tampa USF-Busch Gardens
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Melbourne, Florida, United States
1 review
5 of 5 stars Reviewed March 14, 2012

Very clean rooms, comfortable bedding and beds, large bathrooms, friendly staff. Close to everything.

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hi! Thank you for your review! We are happy we met your expectations! More

Jacksonville, FL
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 11, 2012

We were going to Busch Gardens for the weekend and chose this hotel based on how close it was to BG and that it was new. Had I been familiar with the area surrounding BG, I may have chosen to stay farther away as the area is not very nice and rather scary (low socio-economic area). We felt a little... More

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello. Thank you for taking time out of your schedule to offer your comments on our hotel. Please allow me to apologize for the items in your review that we can directly control. We strive for excellence in all areas of service and we take it to heart when a guest lets us know we didn’t meet their expectations. I... More

1 review
4 of 5 stars Reviewed March 11, 2012

We were going on a cruise the next day and wanted a place to stay that had shuttle service to the cruise port. Our room was clean, the breakfast was very good and the shuttle ride was a pleasure with upbeat and happy Robert who really seemed to enjoy his job. One problem, however. Since we left our car there... More

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hi! Thank you for choosing our hotel for your pre-cruise stay! I remember seeing and speaking with you as you were heading out. I felt horrible about the scratch on your car, and wish there was something we could have done to assist, other than offering to provide a statement to your insurance company. We hope this incident doesn’t prevent... More

Poultney, VT
1 review
4 of 5 stars Reviewed March 9, 2012

We stayed as part of a package deal with Busch Gardens and the value was fantastic. We expecially enjoyed the shuttle bus driver that took us to Busch Gardens. Music by the Ohio Players was perfect on the way to ride roller coasters. Always appreciate the breakfast included at hotels. The pancake machine was a hit with our 6 year... More

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello! Thank you for your kind review. Our Busch Gardens Hotel Package is a great deal. When you purchase the package the Busch Gardens Tickets are good for 14 consecutive days from the first day of use! Robert our shuttle driver is always a hit with our guests. I am also very happy your 6 year old loved the pancake... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 7, 2012

First let me start off with praise the Shuttle Driver Robert was so nice. Now the bad parts. Day One. My room had a dirty shower curtain, we were promised towels from the Front Desk at time of arrival because she said the housekeeper only left a few in the room. The towels never arrived. When we arrived back from... More

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Please allow me to address your concerns surrounding our team members, and your experience here at the hotel. I first want to sincerely apologize to you that we seemed to have – uncharacteristically – missed the mark in making you, our valued guest, happy with their stay. Each day, as you can see from all the other Trip Advisor reviews... More

Lancashire England
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 2, 2012

We stayed at this hotel for 1 night as we wanted to do 2 days at Busch Gardens. It was literally round the corner, I stayed here with my hubby and 2 grown up kids and shared a twin room which was spacious and very clean. The staff were extremely helpful and friendly, my daughter made use of the hotel's... More

Was this review helpful? Yes 2
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello! Thank you for your review! We certainly do our very best to make sure each and every guest enjoys their stay with us. Since I started here in August, we have made a million changes to each and every aspect of how we go about making memorable stays for you. We are always looking for ways to make things... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2012

We stayed at this hotel for two nights after disembarking from a ship in Tampa. We planned to extend our vacation and visit Busch Gardens. The hotel was clean and the staff were lovely. Our rooms weren't ready when we arrived, but we were able to store our luggage and head to Busch Gardens. I cannot say enough good things... More

Was this review helpful? Yes 3
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

I love all the love you all are showing Robert! He and I really appreciate all the wonderful comments! Thank you so much for adding to the resounding approval and "pats on the back" he has been getting. I think I am just going to start marketing our shuttle driver to get people to stay with us... Our whole team... More

Topeka, Kansas
1 review
5 of 5 stars Reviewed February 25, 2012

We were very blessed to receive the service that we did with the staff at this hotel. Specifically Robert the shuttle driver. He went out of his way to take care of us. Thank you Robert you made us feel like family by the time we left. Keep rockin the Christmas music.....it works.

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Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Robert strikes again! He is great isn't he!? Thank you for taking time out to let us know your thoughts on his service, and our hotel. When he told me he was still playing Christmas music I thought he was losing it. But several of our guests have commented on liking it, so whatever works, right? Excellent Guest Experiences is... More

Olathe, Kansas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2012

We stayed at the Hotel a total of 3 nights 1 prior to our cruise and 2 after our cruise. Unfortunately my mother-in-law became very ill and was unable to make our cruise and stayed in Tampa. Turns out she had to have emergency surgery. Robert kindly transported my mother-in-law to the hospital (I am sure she would not have... More

Was this review helpful? Yes 1
Middletown, New Jersey
1 review
4 of 5 stars Reviewed February 24, 2012

Spent 2 nights in the hotel. This hotel is clean and well kept wi a very helpful staff. The hotel is located 1/2mile from the park and offers free breakfast every morning. One of the best perks is that the hotel offers a free shuttle in the immediate area. The driver is Robert and not only does he offer punctual... More

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Hello, And thank you for your review of our property. We recently welcomed Lisandra as our new Executive Housekeeper and are happy she has joined our team. We know the quality, and cleanliness of our rooms will continue to improve under her watchful eye. And what else can I say about Robert. He is simply one of the best decisions... More

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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa

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