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Holiday Inn Express & Suites Tampa USF-Busch Gardens

2.5 of 5
2807 E Busch Blvd, Tampa, FL 33612
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Holiday Inn Express & Suites Tampa USF-Busch Gardens
Ranked #12 of 158 hotels in Tampa
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307 reviews from our community

Traveler rating
    170
    84
    29
    15
    9
See reviews for
Families
187
 
Couples
63
 
Solo
10
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orlando, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2010

Probably the best front desk staff I have ever dealt with in all my years of traveling - particularly in regards to recognizing my young children and getting them excited about Busch Gardens. They even offered tips to help enjoy our day better. The lobby had some Busch Gardens decor and the rest of the hotel was suitably appointed. The... More

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
May 16, 2010

Hello: Thank you for the great comments about my front desk staff! They do such a great job (even though some days they get overwhelmed like anyone). I'm so proud to see them recognized rather than picked apart. I push service and I'm glad they shined for you! As for the breakfast I'm not sure what happened. The continental items... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2010

We booked this hotel based upon reviews we read on this website. Good thing we read the reviews first! We dropped our bags at the hotel around 9 am and check in after spending the day at Busch Gardens around 4:30 pm. Guess what!? Our room was not ready! Instead of being upset (my normal reaction) I just laughed and... More

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 28, 2010

Thank you for reviewing us. It seems mixed in reaction but I am glad you looked at it in an odd but positive light. I'm glad that my staff took care of you while you were waiting and that you were able to be accommodated for Busch Gardens. I'm not sure what was wrong with the breakfast as it seems... More

Jesup, Georgia
1 review
4 of 5 stars Reviewed April 26, 2010

We stayed at the hotel on April 23rd and had a wonderful stay. Hotel very clean, no problem with staff as I had read before. I was a little worried after reading the reviews, but we stayed any how. Hotel is located across from Bush Gardens but the entrance is further down. I would drive there instead of walking. They... More

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 28, 2010

Thank you so much for the great review! I'm glad that you bipased some of the rough reviews we received during busy season. The staff do push themselves to cater to our guests and aim for time frames to accommodate and be less stressful. So thank you, as we are a wonderful new hotel...we just run into snags like anyone... More

Dahlonega, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed April 14, 2010

Hotel was new and fairly clean. Housekeeping staff was rude and used foul language. We did not eat at the hotel because the line for breakfast was too long. It is not right across the street to Busch Gardens entrance. It is a 10 block walk in a bad neighborhood. The website is misleading and should be corrected. Had I... More

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 16, 2010

Hello: Thank you for letting me know how your stay was. Please feel free to email me the details of the staff member who used foul language. That is unacceptable and will be addressed. I'm sorry that you didn't want to experience a line at breakfast. It is quite common, especially when we are sold out or full. We do... More

SE coast
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 13, 2010

We originally booked this room for 2 nights as my daughter as I were touring USF. We arrived at approximately 5pm on Apr 8 and was told our room "wasn't ready yet." The gentleman at the front desk said he would check on the status and I should have a seat in the lobby area and he would let me... More

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TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 15, 2010

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Sarasota, FL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 4, 2010

Every year, we take an overnight trip to Busch Gardens as we live locally. We usually stay at the Embassy Suites on Fowler Ave, but this year decided to "change it up" and try the new H.I.E.- Not a terrible experience, however, they do need to work out some kinks before I would recommend. Check-in was a nightmare. We arrived... More

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 11, 2010

Hello: Thank you so much for letting me know there were some check in issues. We should be addressing the check in as it starts at 3:00pm. Very rarely all rooms are completed at exactly 3:00pm when we were sold out the night before. I'm not sure of the exact incident, but please know that it is not the norm... More

michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2010

I traveled here with my 10 y.o. son to go to Busch Gardens. It was apleasant stay, the beds were comfortable, which is NOT usually the case for me, usually the beds are to hard. The hotel was very clean, and front desk staff were nice and helpful. Couple things though, the closeness to Busch Gardens is misleading, it is... More

Was this review helpful? Yes 1
See 2 more reviews by tweetyMichigan for Tampa
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 2, 2010

Hello: Thank you so much for letting us know your stay was wonderful! Yes, we do suggest that if guests are not sure of the shuttle times, minimum age to rent, pets, etc that guests should call ahead. For the shuttle, we are a limited hotel (Express), so we only drop off 3xs, and pick up 3xs. We chose the... More

Hamburg, Germany
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2010

This is a decent place close to Busch Gardens. Nothing spectacular but a good value. They do have a shuttle to the airport and Busch Gardens. Pros: *Spacious rooms *Breakfast, parking and internet included *Close to Busch Gardens *Outdoor swimming pool (couldn't use it as the weather was rainy and cold) Cons: *You do need a car if you want... More

Was this review helpful? Yes 1
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 3, 2010

Thank you so much for your positive feedback. We are only about (1) yr old, so we appreciate you letting us know how we are doing! Readers plese note: our local shuttle doesn't go to the airport, but we have a company that we use. Guests can call us to get the # to get a special rate. More

Jacksonville, FL
1 review
1 of 5 stars Reviewed March 26, 2010

Beware! Hotel tried to charge me $35 for a missing green blanket a week after my one night stay. I explained I did not steal their blanket that was easily worth $5. Management explained they charge for any alleged missing item based on their housekeeping staff report. I suggested they may have problems with housekeeping staff. So be ready to... More

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
March 27, 2010

Hello: We do have a policy that items missing from the room will be charged for. It is on the registration card at check in. Being a new hotel (and at other hotels) this is standard. It was difficult to resolve this matter professionally because of foul language and other negative intensions. I am apologetic, however, I gave the only... More

ontario
1 review
5 of 5 stars Reviewed March 21, 2010

The hotel and employees are very good.Employees are very friendly and helpfull from arrival to departure.Location is excellent to visit Bush Garden.Rooms are big and very comfortable

Was this review helpful? Yes
TampaHIExpress, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
March 22, 2010

Thank you for choosing us to host you! I take pride in my employees on catering to the service of our guests and I'm glad to see they took care of you! Our rooms are more spacious than the average standard room which I believe make guests more comfortable (I see you agree). More

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Hotel Summarization (Beta)

What travelers say

  • Free breakfast(7)
  • Great location(5)
  • Front desk staff(5)
  • Shuttle drivers(5)
  • Very friendly(3)
  • Very helpful(3)

Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Tampa
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
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