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Holiday Inn Express & Suites Tampa USF-Busch Gardens

2.5 of 5
2807 E Busch Blvd, Tampa, FL 33612
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Holiday Inn Express & Suites Tampa USF-Busch Gardens
Ranked #12 of 158 hotels in Tampa
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307 reviews from our community

Traveler rating
    170
    84
    29
    15
    9
See reviews for
Families
187
 
Couples
63
 
Solo
10
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Upstate, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

Excellent front desk customer service. Printer was not working, but they were more than accomodating. Excellent breakfast buffet! Nice pool too! A distance from Spring Training ballparks, but very nice! Good selection of restaurants within walking distance too.

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 8, 2013

Hi, and thank you for your review! The front office will be thrilled to see they were mentioned as a whole! Valerie has become an expert at printing boarding passes, tickets, and directions for all our guests. We had to get a new Business Center computer. The other one finally gave out from all the use it was getting! More

Cocoa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

We checked in on a Sunday afternoon, the kids were raring to go to Busch Gardens. The shuttle service doesn't run between 1 and 4 PM. The driver, Rolando, overheard us talking and was gracious enough to take us to the park. We appreciated that very much. I would like to add that Rolando was very jovial, informative and prompt.... More

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 8, 2013

Thank you so much for taking time out of your day to write a review for us! And especially Rolando! He gets mentioned so much here on Trip Advisor, so he must be doing something good! We all hope you get to come back and see us again real soon! More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 4, 2013 via mobile

Overall, I was pretty impressed with the hotel. There were some minor things that were a bit bothersome, but we were here for a short stay so it was nothing to make a big deal about. I can't speak for all of the rooms, but our blankets had a couple of dark stains resembling blood near the head of the... More

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 8, 2013

Hi! Thank you so much for your review. While we pride ourselves on exceeding guest expectations, sometimes constructive comments are needed - and welcomed - to help us improve our service and product! Please feel free to reach out to me directly at the hotel so I can further investigate the room you stayed in and give it a good... More

Tampa, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

Myself and my two boys traveled alone for the first time. When we entered the hotel at 2:00 am the desk clerk advised that they had overbooked, and had no more available rooms. This was upsetting to me, because I had reserved a room for over a month ago. The clerk advised that they had made arrangements for us at... More

Was this review helpful? Yes
See 3 more reviews by amandaramirez33 for Tampa
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 8, 2013

Hello! Now this is a review I really love to see. When something doesn't go exactly as planned for you, I want my team to jump in there and come up with a solution and make sure you walk away happy! I am thrilled to see Drew and his front office team pulled together to turn a potentially awful experience... More

Chancellor
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2013

Checked in on Saturday afternoon to a clean hotel with a friendly staff. We were upgraded without asking to a suite at no extra charge. The breakfast was fabulous and the shuttle to Busch Gardens was too. We only waited about 10 minutes for the shuttle to come back from taking other guests and when we were dropped off we... More

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 8, 2013

Hello! You must be a Priority Club Member! One of the perks for being a Priority Club Platinum member with us is getting a free upgrade! Someone who travels and stays with Holiday Inn Express so much deserves a perk like that! We hope you get to come stay with us again soon. Hopefully it will be on vacation instead... More

Minneapolis
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 1, 2013

OK the neighborhood is not that great but the hotel was great. The staff was excellent and helped me with transportation, restaurants and pizza delivery. Ask for the number for Five Star Pizza. Rooms were really clean with comfortable beds. The van to Busch Gardens may be a bit worn but it is free. Fast food in easy walking distance.... More

Was this review helpful? Yes 2
See 2 more reviews by Thormohlen for Tampa
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
April 8, 2013

Hello, and thank you for your review! We are happy you chose to stay with us and take our free shuttle to Busch Gardens! Our shuttle is a workhorse for sure, and gets plenty of use. Rolando and Sam (our two shuttle drivers) are meticulous when it comes to keeping their chariot clean. Most days I can see them out... More

West Palm Beach, Florida
Top Contributor
103 reviews 103 reviews
4 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 25, 2013

This was an average stay. Nothing bad happened. I received what was expected, such as a clean room. I do not give "Very Good" ratings for places for just being clean because that is like rewarding someone for doing what they should have done. I give "Very Good" ratings for extras (take a look at my review for one of... More

Was this review helpful? Yes 2
See 17 more reviews by Amanda P for Tampa
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
March 27, 2013

Hi! Wow! Look at how many reviews you have done! We are honored you took time out to include us with you impressive list of reviews! Most of the guests that stay with us find our service to be impeccable, and they generally have a great stay. I wish there was something we could have done to impress such a... More

Jacksonville, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 25, 2013

We stayed here the week before Easter and it was enjoyable. There were several pros: -the rooms were clean and quiet despite the hotel being filled with what looked like a college volleyball team. While walking down the hallway you could hear them talking and having a good time but after you entered your room it was extremely quiet. -it... More

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
March 27, 2013

Hello! Thank you for the review of our hotel, and your honest comments about the cons you experienced. Please allow me to address some of them. Our shuttle service is run by Rolando, and as you can see from all the comments about him on Trip Advisor, he is a true customer service champion. For your comments I can see... More

United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
266 helpful votes 266 helpful votes
5 of 5 stars Reviewed March 24, 2013

We stayed here in early February and chose it for its convenient location to Busch Gardens and because we'd been using Holiday Inn Express Hotels for our trip which we had been happy with. Check in was a breeze and Drew, the young man on the Guest Service desk was an absolute delight! A more pleasant, friendly and well mannered... More

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
March 27, 2013

Drew has made another fan! He has been fantastic since joining my team just a few short months ago. Recently he has worked his way up to a promotion to Assistant General Manager, and I couldn't be more proud of him. His work ethic, and dedication to our guests is second to none. I am so very happy he made... More

Ft. Lauderdale
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2013

My boyfriend had stayed here in the past and recommended it. He was not wrong! The hotel was very clean and modern with friendly staff. Definitely walking distance to Busch Gardens, we could see coasters from our room. The rooms are huge, it was like a small suite. We had the 2 queens room. There was a bathroom, kitchenette (refrigerator,... More

Was this review helpful? Yes 1
See 2 more reviews by bowlingpenguin8 for Tampa
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review
March 27, 2013

Hey! Thanks for posting those great pictures from your stay! We appreciate the time it must have taken to load those on Trip Advisor! Thank you so much for your review, and the advice about requesting the 2nd, 3rd, or 4th floor. It comes in handy to future guests to hear other guests experiences! Thank you again! More

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Hotel Summarization (Beta)

What travelers say

  • Free breakfast(7)
  • Shuttle drivers(5)
  • Great location(5)
  • Front desk staff(5)
  • Very friendly(3)
  • Very helpful(3)

Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Tampa
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel
Holiday Inn Express Tampa
Holiday Inn Tampa

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
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