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Holiday Inn Express & Suites Tampa USF-Busch Gardens

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2807 E Busch Blvd, Tampa, FL 33612
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Holiday Inn Express & Suites Tampa USF-Busch Gardens
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Holiday Inn Express & Suites Tampa USF-Busch Gardens
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Orlando, Florida
4 of 5 stars Reviewed 2 days ago NEW

My husband and I rented a room for 5 nights, while visiting family and celebrating our son's first birthday. We were greeted by a very energetic front desk agent that checked us in quickly and even made arrangements for my parents, checking in a day later, to be near us. The front desk agent gave my baby a cute little... More 

Was this review helpful? Yes 1
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for sharing your experience with us! We are so glad you enjoyed your visit with us! I am very sorry about the problems you experienced, and please rest assured both issues have been corrected. Thank you again for your review and we do hope you will keep us in mind the next time you visit Tampa! Sarah Schmidt... More 

Denver, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We won't stay here again. This hotel is located across the street from Busch Gardens Tampa, and apparently, the management relies much too heavily on that fact. We checked in for a three night stay, and asked about amenities needing to do some laundry. They HAVE a laundro mat, but the washer was broken, and had been for days. The... More 

Was this review helpful? Yes 1
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for providing feedback on your recent visit with us. We are deeply sorry about the issues experienced during your visit with us. Sometimes, despite our extensive preventative maintenance program, items can break down with no notice to us. We did have this issues addressed as quickly as possible in order to avoid impact on our guests... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and i booked a room for 1 night at 144.84 but after bush gardens and checking out b4 11:00 we had to charges on our checking account 1 for 144.84 and then 1 for 140. When we stoped to ask they said they only have 1 charge so i pulled up banking on my phone and showed front... More 

Was this review helpful? Yes 3
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

I am very sorry about the issues experienced during your visit. We of course take situations involving pets in our guest rooms very seriously so that we do not run into a situation of checking a guest into a room that has had a pet in it when they have severe pet allergies, and we also take extensive steps to... More 

Atlanta, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed two nights at this hotel last weekend. The hotel was clean and comfortable. This is a great location if you're visiting Busch Gardens. The shuttle service to the park was awesome. The free breakfast was terrible as well as the Wifi, but I would stay here again.

Was this review helpful? Yes 1
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for your honest review of our hotel. While we are very happy you enjoyed our location and the shuttle service, we are very sorry you were disappointed in our breakfast and our Wifi. We are working with our internet provider to improve our Wifi services and hope to have a resolution for this soon. Could you possibly share... More 

Jupiter, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of six stayed at The Holiday Inn Express and Suites from June 13 to June 17 with connecting rooms, we had a wonderful time. The rooms were very clean and comfortable, the staff very friendly and helpful, breakfast was very good with a lot of selections and a very friendly staff, I would like to mention that one... More 

Was this review helpful? Yes 2
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

We very much appreciate your great review of your visit with us here in Tampa! We are so thrilled you enjoyed your guest rooms, our team member, and our breakfast! I will be sure to let Cathy know how pleased you were with her service! Thank you again and we are looking forward to your next visit with us! Sarah... More 

Pompano Beach, Florida, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from our mini-vacation visiting Busch Gardens and the Florida Aquarium. This hotel was about 15/20 minutes from the aquarium and literally across the street from Busch Gardens. Upon arrival, the front desk staff was very friendly and check in was quick. Our room was comfortably and very clean. I especially liked the comfy beds and soft pillows.... More 

Was this review helpful? Yes 1
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for your honest and insightful review of our hotel. We appreciate that a Senior Reviewer took the time to share their experience with us! We are very glad you enjoyed our location, the comfort and cleanliness of our guest rooms, our breakfast and our team members. We are deeply sorry about the issues you had with the Wifi... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel in the morning just hoping to be able to store our suitcases and luckily we were able to check into our rooms! We were greeted at reception by a very helpful man - tall, dark chap, didn't catch his name - who was very professional and helpful. The hotel lobby didn't look very impressive but... More 

Was this review helpful? Yes
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you so much for your feedback on your recent visit with us! We are very happy you enjoyed the hotel and the comfort of our guest rooms. We are deeply sorry about the smoke smell in your room, being a 100% smoke free hotel, we take guests smoking in our guest rooms very seriously and we are very sorry... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location 3 min to Bush Gardens rooms very clean delicious breakfast i recomend this hotel i always stay when we going to tampa the staff so nice !!!! nice pool around the hotel a lot restaurant to choose is so quit the only thing that is the parking but the hotel is 5 starrr!!!!

Was this review helpful? Yes 1
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

We appreciate your taking the time to share your experience with the Trip Advisor community! We are very happy you had such a great stay with us and look forward to your next visit to Tampa! Sarah Schmidt General Manager More 

Level Contributor
94 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As soon as we got in the room we could smell the stinking bed sheets and pillow cases. Called the front desk to complain and someone came to look after an hour. Just said the Manager will look into it. Someone called to tell us that they'll change room. No apologies as if it was our fault that they didn't... More 

Was this review helpful? Yes
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

Thank you for taking the time to provide us with feedback. We are deeply sorry you were disappointed with your stay. We strive for each and every one of our guests to have a flawless experience during their visit with us, and we are very sorry we fell short. I would love the opportunity to discuss this with you further,... More 

Cuyahoga Falls, Ohio
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here last weekend and the room was very comfortable, the hotel was incredibly clean, and the breakfast had many items to choose from (everything from eggs, bacon, and pancakes to yogurt, cereal, and cinnamon rolls. The hotel is located very close to the entrance to Busch Gardens and you can see some of the rides from your hotel... More 

Was this review helpful? Yes 1
Sarah S, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review

We appreciate your great review! Busch Gardens is a lot of fun and we are very glad you had a blast! Thank you for leaving such a great tip as well, during the summer months (July and August) our guests in the even number rooms can also see fireworks nightly! Sarah Schmidt General Manager More 

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