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Sheraton Tampa Riverwalk Hotel

#70 of 159 Hotels in Tampa
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200 North Ashley Drive, Tampa, FL 33602
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Sheraton Tampa Riverwalk Hotel
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Sheraton Tampa Riverwalk Hotel
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750 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Tampa Riverwalk Hotel
See the most recent reviews
Los Angeles
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 16, 2011

I've been staying at the Sheraton Tampa Riverwalk twice a year for 5 years now on business trips. It doesn't need a major overhaul, but I wish management would take care of the little details that are making this place look run-down and dumpy. Peeling window tinting, flaking paint, moldy shower curtains, chipped doors, and rust on light fixtures. Too... More 

Was this review helpful? Yes
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello barnabysister! Thanks for your recent review on our hotel. Please know we have recently made several changes/additions to our management team whom pure agenda is to help put the hotel up another notch. We completed a renovation 2 years ago and although technically we are not due for another one, we are looking into doing some renovations this year.... More 

SW Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2011

I had an excellent 4 night stay in November for the ICDI conference. My stay far exceeded my expectations. The staff was amazing with the utmost of proffesionalism, going out of thier way to improve my stay. The property is what it is. The location is phenominal, place is clean and comfortable. I had certain issues that are bound to... More 

Was this review helpful? Yes 2
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello Jacqueline! Thanks for your review. We get excited with every review about our team and their excellent customer service. We are truly thankful to have a great team and a great leader as Suzette. As mentioned, there are times while staying at a hotel that something can happen and it's the way the staff recovers from it that sets... More 

British Columbia, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 14, 2011

First of all, the location is very central and it is lovely to be right on the river. At night there is a lovely vantage of the minarets of the old Tampa Hotel all lite up. The outdoor pool was lovely and warm as well. Otherwise, everything else was very average and not up to the standards I would expect... More 

Was this review helpful? Yes 1
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello truvictoria! We appreciate you taking the time to submit a review based on your past stay with us. As you mentioned, our hotel is centrally located to many restauarants, venues, and shopping. We are located along the Hillsborough River with amazing views of the river and the minerats at the University of Tampa. Our pool is also located along... More 

Virginia Beach, Virginia
Top Contributor
116 reviews 116 reviews
40 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 13, 2011

To be honest I expected more from this hotel after looking at the photos online. Everything was just average or below. The room was large but we were right next to an elevator so it was noisy, it was also not very clean. There were hairs on the carpet (that stuck to my feet) and the bathroom had hairs and... More 

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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello freqworld_traveller! Please let me start by saying thank you for taking the time to submit a review on your past stay with us. As you mentioned our rooms are very spacious...in comparision to other hotels they can be almost twice as big. In regards to the carpet and bathroom issues, please know we are looking into this and would... More 

Herndon, Virginia
Contributor
19 reviews 19 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed December 12, 2011

The building is circa 1960 and badly in need of updating. The rooms, while large, are spartan, dreary, and reminiscent of a oversized Motel 6. As a platinum SPG member, I was upgraded to the club floor, but everything was really unimpressive. The Club Lounge was a converted standard room with a couple of tables and a flat screen. I... More 

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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello imanav8tor! We would like to take this time to thank you for your recent review on our hotel and inform you that we are looking into some of the concerns you stated. Please know, our opening time at the Club Lounge is at 6.30am. We are looking into the date of your stay to make any appropriate actions needed.... More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 11, 2011

I generally love Sheratons, but this one isn't quite up to the usual standard. On the positive from: The front desk staff was great - very helpful. The rooms were large and clean. The Internet was fast and easy to access. The pool was clean and warm (even too warm at times!). On the negative front: the small refrigerator in... More 

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crystalrivera, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello Leslie! First let me start off by thanking you for your stay and for following up with a review on our hotel. It's a vital part of our job in hearing our guests and seeing how we are doing and how we can improve. It prides us to hear how you enjoyed the staff and their friendliness. Our team... More 

Brentwood, Tennessee
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed December 7, 2011

The hotel is rundown and badly worn. Bathroom looks circa 1970. Furniture is badly worn. Carpet is failing. Curtains are ancient. I stay out over 100 nights per year and mostly in Hamptons, Hilton Garden Inns and Marriott Courtyards. I am not some 4 Seasons, Westin or Nikko snob who got stuck here. It is a horrible hotel but location... More 

Was this review helpful? Yes 1
crystalrivera, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello JCabbage! Thanks for your recent review about our property. In regards to the hotel's lack of renovations, please know we went under a full renovation 2 years ago which included our hallway carpets, furnishing in the rooms, tv upgrade, bathroom upgrade, bed package upgrade, a new ballroom, an uplift in the restaurant and lobby to name a few. We... More 

Naples, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 6, 2011

Attended Andre Bocceli in concert. Otel said this was a 4 star and pictures looked good....BUT...Carpets in our room extremely dirty...could not take off socks / shoes. Tile in shower cracked and visible mold growing out of control. Lots of other amenities and furnishing unkept and not up to date. Pool could not be enjoyed due to lack of hotel... More 

Was this review helpful? Yes 2
Barcelona, Spain
Top Contributor
203 reviews 203 reviews
40 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed December 5, 2011

We went to see bocccelli performance in sant petea forum. It is just 15 min walking distance. Do not expect too much. Its confortable. Take roon to the river. The others are too noisy!!

Was this review helpful? Yes
crystalrivera, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello RJM1981! We appreciate you staying with us while in town to see the concert at the Forum. As you mentioned, the hotel is an easy walk to/from the Forum but we also have a complimentary shuttle which is available to take you not only to the forum but anywhere within 3 miles of the property. Our property offers rooms... More 

MUGLA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2011

Excellent service, central location, shuttle around city...perfect stay.

Was this review helpful? Yes 1
crystalrivera, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello YILDIRIM268! Glad to hear you had an excellent experience at our property. We hope to see you again on your next trip to Tampa! More 

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