We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 159 Tampa hotels

Sheraton Tampa Riverwalk Hotel

3.5 of 5 Hotel   |   200 North Ashley Drive, Tampa, FL 33602 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Tampa Riverwalk Hotel to your Saves list
Sheraton Tampa Riverwalk Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
60%
Ranked #80 of 159 hotels in Tampa
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
Lamar S Conyers, Georgia
  • Overview
  • Reviews (619)
  • Photos (445)
  • Amenities
  • Q&A (1)
  • Room tips (194)
  • Location
  • More
Write a Review

619 people have reviewed this hotel

Traveler rating
    171
    191
    124
    82
    51
See reviews for
113
144
59
220
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Conyers, Georgia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Just spent fours days at the hotel and could not have asked for a better place to stay than at Sheraton Tampa RIverwalk. The quality of employees was wonderful, very friendly, attentive to our every need.

Was this review helpful? Yes
Grafton, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The view, pool and hotel was an excellent choice for my two friends, my boyfriend and I but it was quickly ruined. The excellent service, good morning buffet and overall experience can not be seen anymore because in the morning my boyfriend and I found BLOOD on the sheets we just slept in. After checking ourselves multiple times, and finding... More

Was this review helpful? Yes
Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient location, with waterfront and downtown views, conveniently located for a great price. To make things even better, they are pet-friendly and will provide beds for the pets! Staff was friendly and relatively competent which sadly, seems hard to find these days. We did have to have them re-do our keys every single day -including right after check in. They... More

Was this review helpful? Yes
Kissimmee, Florida
1 review
5 of 5 stars Reviewed 1 week ago

My family and I enjoy our stay at the hotel. Rooms very clean. Everybody was courteous, but one of the emplyees stood out in an exceptional way, and that was Marshall. He went above and beyond, he made us feel welcomed and if we've known each other for a long time. Thank you Marshall for your hard work.

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Hernan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and you found our staff courteous. Your kind comments have been shared with Marshall as well as the entire team. We hope to see you again very soon. Sincerely, AL M. ALSALEH Hotel Night Manager More

clarksville, md
Senior Contributor
26 reviews 26 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at quite a few Sheratons in my travels, and I have to say that this is the most lovely one I've stayed in. The rooms were clean, the staff responsive and the bed was, as they say, heavenly! Only hiccup was with our room service breakfast. I ordered the croissant french bread and they called to tell me... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Guest, Allow me this opportunity to thank you very much for taking the time to share both your compliments and concerns regarding your recent stay with us. It is great to hear that you found our rooms clean, the staff responsive, and the bed comfortable. However it appears that we fell short in some other areas. Those areas have... More

Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My sad stay at the Sheraton Riverwalk in Tampa began when I arrived and called the hotel for the Hotel Shuttle. I was transferred to the "Blue One" dispatcher and told that the service was responsible for the shuttle runs to/from the Airport. I did NOT know that there would be a $10 charge EACH way for the Hotel via... More

Was this review helpful? Yes 2
orlando
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

It seems that everything they say, some could be strait up lies, and others could be true. Though it's impossible to tell. They'll tell you the room or the package includes this or that, but in the end they'll probably end up charging you for it. It sucks and is pretty much ridiculous. I wouldn't recommend this hotel unless you're... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear guest, Thank you very much for taking the time to post your review. We are sorry to hear that your questions and concerns weren’t responded to properly. I would recommend logging in to our website at shertaon.com/tampariverwalk where you can find all needed information regarding packages and related fees. In addition, our well trained staff will be more than... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked a trip to the Sheraton Riverwalk Hotel in Tampa. The website said that they would NOT charge me until I checked in on my requested date. Well that was a boldface LIE! They charged me full price the next morning. Which resulted in two bounced checks. A few days later I had to cancel my trip for personal... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Guest, I would like to thank you for taking the time to share your experience. One of the discounted rates we offer is the prepaid reservation rate that guests make a non-refundable payment in advance in order to have the best rate. As far as the valet parking charges, due to space limitation in the downtown Tampa, we hired... More

Orlando, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Will keep this one short and sweet. I live in Orlando and just needed a night getaway to go to Busch Gardens so we stayed at the Sheraton Tampa Riverwalk. I didn't use any of the amenities but room service which was great but the real reason I choose Sheraton's is for the Sweet Sleeper bed. I ABSOLUTELY LOVE the... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Christopher, We are delighted to hear that you enjoyed your stay and you found our Sheraton Sweet Sleeper Bed comfortable. We look forward to welcoming you back in the near future. Kind regards, AL M. ALSLEH HOTEL NIGHT MANAGER More

DeBary, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have reviewed this hotel a few times...have stayed here numerous times. The staff, especially Marcus in valet, Jessica and Jason at the front desk, and Cory in the restaurant/bar, all remember our names (even that of our dog) and important information about me and my family. They go above and beyond to make our stay outstanding...more so than other... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Karin, Thank you for taking the time to share your experience. We love to hear that our staff went above and beyond to make your stay outstanding. Your kind comments were shared with the entire team and everyone appreciated the fact that you recognized our staff. We appreciate your feedback and hope you will consider coming back to visit... More

Owners: What's your side of the story?
If you own or manage Sheraton Tampa Riverwalk Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Tampa Riverwalk Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Expedia, Orbitz, Travelocity, BookIt.com, Tingo, BookingOdigeoWL, Agoda, Amex, getaroom.com, Hotels.com, Otel and Venere so you can book your Sheraton Tampa Riverwalk Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tampa Sheraton
Sheraton Tampa

445 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (172)
Viewed
Pool/beach area (13)
Viewed
Room/suite (50)
Viewed
Bathroom (17)
Viewed
View from room (25)
Viewed
Dining (3)
Viewed
Hotel & grounds (37)
Viewed
Other (27)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (268)
Viewed
Amenities (94)
Viewed
Deluxe City View Suite (61)
Viewed
Double Club City View Room (43)
Viewed
Pool (15)
Viewed
Restaurants and Bars (26)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Green Hotel in Tampa
Hotel Class
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
Number of rooms
277

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sheraton Tampa Riverwalk Hotel and other travelers.
1 question
22 days ago

See all questions (1)

See which rooms travelers prefer