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Sheraton Tampa Riverwalk Hotel

3.5 of 5 200 North Ashley Drive, Tampa, FL 33602
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#74 of 159 Hotels in Tampa
651 Reviews 3.5 of 5 stars
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Sheraton Tampa Riverwalk Hotel
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651 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Side, Florida
Top Contributor
210 reviews 210 reviews
22 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed in hundreds of hotels. For us, this Sheraton was a good value and a pleasant stay. From valet, to front desk, to room service, this was a great weekend. This is an older hotel (can't recall what it was), but it's been updated nicely. A hotel room like this in NYC would be nearly 3x the price. They... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Room spacious, pretty, bed was comfortable like sleeping in heaven, great staff, great breakfast buffet, saw dolphins and manatees on the river while having breakfast, got a free upgrade overlooking the river and valet parking guys were quick and awesome especially Marcus. If we could take the shower head home we would have, it was perfect especially after coming back... More

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Lisbon, Portugal
1 review
1 of 5 stars Reviewed 1 week ago

I arrive at the hotel at 11 pm with a booking confirmation from booking.com and the receptionist told us "we are fully booked". I showed him confimation number and email from Sheraton customer manager with the confirmation and he just said " I am sorry" but its too late to call her to check what happened. I had to find... More

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Orlando, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late and greeted by friendly staff. Was able to grab a bite at the bar. Food was decent at the later hour and bar staff was friendly. Had a Bill Brasky group at the bar that provided a little comedy for the first five minutes then became old. Room was fine, bed was comfortable. Appears to be an older... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Radnip, Thank you very much for taking the time to share you experience with us and fellow travelers. We are thrilled that you found our staff friendly and our rooms comfy, but we are very disappointed that the razor blade cover was left in the tub drain. Your comment has been forwarded to the appropriate manager and we do apologize... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I was at first unsure about this hotel. I was very wrong! The hotel is wonderful, and the staff made it 100 times better. They very helpful when we were trying to find places to go for dinner. Shuttle service was on time and very realible.We stayed here before our cruise, and it was a real treat. The shuttel also... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for the gracious score and great review of our hotel! We are glad that you found our staff friendly you enjoyed your stay. We look forward to welcoming you back soon. Sincerely, AL M. ALSALEH – Hotel Night Manager More

Antwerp, Belgium
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was very friendly when checking in. We didn't spend a lot of time here because we were just passin trough. Room was clean and large and the bed was very comfortable. the hallway is pretty noisy because of the ice machine and vending machines. If you are staying here ask for a room that is not near either of... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share both your concerns and compliments. We are happy to hear that you found our staff friendly and you enjoyed the room. We are very sorry for the noisy machines close to your room. Your feedback has been shared with management and our engineer has already checked these machines and took... More

Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first visit back in about 15 years. I have to say I was very impressed with the upgrades to the hotel. We stayed for 4 nights and had an amazing time. The property has been redone very tastefully. Yes, there are still some hallmarks of an older property, lower ceilings, but all of the decor is contemporary... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience with us. We do appreciate your kind words and high score and we would like to assure you that you comments have been shared with Joseph, Corey, PZ, and the entire team. We are very happy to see that our efforts have paid off. We look forward to... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My fiancé and I stayed for 4 days and we absolutely feel in love with the room, location of the room, the people, parking and just the home/family feeling throughout our stay. We will be coming back. Thank you

Was this review helpful? Yes 2
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, AL M. ALSALEH - HOTEL NIGHT MANAGER More

Batesville, Indiana
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 4 weeks ago

One night stay before and after our cruise July 2014. Lobby was clean but the wait to check in was way too long. The first night we stayed was uneventful. Room was clean, beds acceptable though hallways were a bit noisy.They had a shuttle but seemed annoyed when we requested its use. We asked them to take us to a... More

Was this review helpful? Yes 2
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Ms. Litzinger I would like to thank you for taking the time to share both your compliments and concerns regarding your stay at our hotel. We are happy to hear that you found our hotel located in a safe area and you enjoyed certain aspects of your stay. However we are very disappointed that your experience wasn’t as pleasant... More

Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My mother was transported to Tampa General in critical condition and I flew in from Atlanta. I needed a hotel and the Sheraton was one of the closest and had a Patient Relationship Rate. I was there for a week and could not be pleased with the term douse courtesy, professionalism and understanding the hotel staff provided. I ate dinner... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you so much for your review. I hope that your mother is feeling much better now and she is doing well. It is always nice to see when our hard work is rewarded with a happy guest. We are glad that you enjoyed our hotel and our friendly staff. Thank you for your review and thank you for choosing... More

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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