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All 159 Tampa hotels

Sheraton Tampa Riverwalk Hotel

3.5 of 5 Hotel   |   200 North Ashley Drive, Tampa, FL 33602 (Downtown)
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Ranked #75 of 159 hotels in Tampa
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A recent review
5 of 5 stars reviewed 3 days ago
Lori E Atlanta, Georgia, United States
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641 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Batesville, Indiana
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed today NEW

One night stay before and after our cruise July 2014. Lobby was clean but the wait to check in was way too long. The first night we stayed was uneventful. Room was clean, beds acceptable though hallways were a bit noisy.They had a shuttle but seemed annoyed when we requested its use. We asked them to take us to a... More

Was this review helpful? Yes
Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My mother was transported to Tampa General in critical condition and I flew in from Atlanta. I needed a hotel and the Sheraton was one of the closest and had a Patient Relationship Rate. I was there for a week and could not be pleased with the term douse courtesy, professionalism and understanding the hotel staff provided. I ate dinner... More

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Memphis
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on aug 22 night before our cruise. Nice hotel room was clean. People were friendly. Loved the pillows and comfy bed. The pool Was nice looking over the river Very quiet slept well would return if needed. Also got ride to port ASAP the valet guys were nice and willing to help in any way

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Al M. Alsaleh Hotel Night Manager More

1 review
5 of 5 stars Reviewed 1 week ago

I reserved this hotel on hotwire.com. I was a little sketchy walking in because of the very mixed review it had. When i walked in it was beautiful, the hotel was clean and in a great location. The front desk gave me excellent service with a smile. I could have not asked for better service. They even upgraded my view... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for staying with us and for taking a moment to tell us about your recent stay. We're delighted to hear that you found our new look and feel to your satisfaction. We're proud to hear that our front desk associates delivered a can do attitude and were there to serve you. We appreciate your kind comments and gracious... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Corey was excellent. He brought us poolside drinks, and talked to us about sports, weather and weddings while continuing to mix one amazing drink after the other. I couldn't even be upset that the thunder interfered with my tanning. I was content to sit at the bar instead of the pool. The entire experience at the hotel was lovely from... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your experience. I am so pleased to hear of your wonderful stay. It's great to know the efforts made by our staff made a lasting impression. Thank you for your review and thank you for choosing Sheraton. Best, AL M. ALSALEH - HOTEL NIGHT MANAGER More

Victoria, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

To be fair, I stayed here 8 years ago, so maybe things have changed. Nice location on river if you can get a room with a view, good shower, but . . . -"King Size Bed" room? Really? -no chest of drawers, -no safe, $3.50 (!?!) fir bottle of water! -no small fridge in room, -needs soundproofing or at least... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Ms. Victoria, Thank you for your review. We appreciate you taking the time to share with us your feedback. We are disappointed that you didn’t enjoy our king rooms; however, I just wanted to share with you that our hotel went through full renovation just back in January 2014 and the entire property has been upgraded. In addition, we... More

Tampa, Florida
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon our arrival our car was valet parked if desired & there was a day or overnight charge to park. It was reasonable. The lobby was accommodating & well appointed. The pool area was large with umbrella tables, chairs & lounge chairs abound which wrapped around the entire area of the lobby on either side of the pool with a... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience. It is such a pleasure to read that you had an outstanding stay at our hotel. I am delighted that you enjoyed the spectacular view and you found the staff to be very nice and accommodating. We have a great staff that prides themselves on providing exceptional customer... More

Senior Contributor
47 reviews 47 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are nice, need some updating. Resteraunt was good location excellent. Check out food court place across street. Liked having a private balcony overlooking pool and river. It's worth the extra $20

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for taking your time to provide feedback regarding your stay at the Sheraton Tampa Riverview. I'm so thrilled to learn that you enjoyed your stay at our beautiful property. I'm so happy to hear that you enjoyed the view and balcony. I hope you have the opportunity to stay with us again. Sincerely, AL M. ALSALEH – HOTEL... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are below average and the hotel staff is rude...with the exception of the Bartender. JOSEPH is amazing. His personality is great...a true people person! He provides fantastic customer service! If you are up for a drink and good coversation, stop in.

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience with us. I'm happy that you found our bartender Joseph amazing and personable. I am very disappointed however that other staff weren’t up to your expectation. I appreciate giving us another chance to sever you again in the near future. Sincerely, AL M. ALSALEH – Hotel Night Manager More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great service, bartender Joseph is the best. Great rooms and amenities get not much around the place but staff will recommend good places. Will definitely recommend to others. Book in advance they get packed quick

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you so much for your kind words about your stay with us. We are so happy that you enjoyed your time here and we hope you will visit us again soon next time you are in Tampa. Al M. Alsaleh - Hotel Night Manager More

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Green Hotel in Tampa
Hotel Class
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
Number of rooms
277

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sheraton Tampa Riverwalk Hotel and other travelers.
1 question
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Wesley Chapel, Florida, United States
1 month ago

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Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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