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Sheraton Tampa Riverwalk Hotel

3.5 of 5 200 North Ashley Drive, Tampa, FL 33602
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Sheraton Tampa Riverwalk Hotel
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Sheraton Tampa Riverwalk Hotel
Sheraton Tampa Riverwalk Hotel
Sheraton Tampa Riverwalk Hotel
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692 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northern VA
Contributor
11 reviews 11 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Most of the time you know what you are going to get when stay at a Sheraton and this is no exception. Clean, comfortable and good service. The location is very business oriented. Nice pool area on the river. Shower was above average. I would stay here again

Was this review helpful? Yes
Jacksonville, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were only down for one night, but the staff made us feel as if we were there for an entire week. We needed assistance to the Arena, and they provided excellent instructions. Outstanding customer service!

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for your kind comment and gracious score, 5/5. We are thrilled to hear that our staff was up to your expectation and you enjoyed your stay. We look forward to welcoming you back soon. Sincerely, AL M. ALSALEH – HOTEL NIGHT MANAGER More 

Georgetown, Guyana
Top Contributor
88 reviews 88 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was the second time I had stayed at this hotel. First time was with girlfriend and this time it was with family. The room was typical. The bathroom was still a little cramped/dated, but ok. The hotel is EXTREMELY helpful to their guests. We were the for the Packers/Bucs game and they had set up shuttles to and from... More 

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Welcome back, and thank you very much for your feedback. It is great to hear that you enjoyed your stay and you found our staff “ Extremely helpful” We look forward to welcoming you again in the near future. Best, AL M. ALSALEH – HOTEL NIGHT MANAGER More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for business in October. I can only speak to it from a Business travelers perspective but there's plenty of good things to say. The gym was good, room service very good, location great. Room was ok in the bedroom but bathroom was dated and a bit humid somehow. The beautiful water views made up for that.

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Kate, Thank you so much for your review. I am so glad that you enjoyed the services and location of our hotel. We look forward to seeing you soon Best, AL M. ALSALEH Hotel Night Manager More 

East Coast of Florida
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My husband and I brought our two small dogs with us to this hotel because we were going to a concert. We were told the entire first floor was for pet owners only. We were also told by the bellman that "we would have a lot of company" because everyone on that floor with pets were also going to the... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to enable us to improve our products and services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in some aspects.... More 

1 review
4 of 5 stars Reviewed 1 week ago

Pros: Service -Employees Joseph and Corey were two employees that standout as some of the best experience I've ever had in all my travels. They work in the bar restaurant area, and ensured all guests were provided exceptional service, and we're welcomed. Nearly all of the other staff that I came across were engaging and wanted to ensure I was... More 

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you for taking the time to share both your compliments and concerns. Your comments are greatly appreciated and have been shared with appropriate managers. I would also like to thank you very much for recognizing Joseph and Corey, they were thrilled when they read your comments. Please allow us the opportunity to serve you again... More 

Franklin Square, New York
Top Contributor
58 reviews 58 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was comfortable. We used the sofa bed as they wanted $20/per night for a roll-up bed and we needed 2 beds. There is a pool that was adequate to due abridged laps. The staff is very helpful and friendly. Parking was $18/night, so on Sat, we parked in the street for free. Weekends on the street are usually... More 

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thanks for your comments. I'm glad you found our hotel “comfortable” and our staff “helpful and friendly!". Your feedback is a guide for us that we take seriously to keep improving our products and service. We look forward to welcoming you back soon. Merry Christmas and Happy Holidays Best, AL More 

Tallahassee, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good location downtown on the river. Appeared to be a good location to view rowing. Not a bad walk to the arena. Meeting room was spacious and comfortable. Catered lunch was good. Front desk staff I dealt with was wonderful! Valet only, no free parking.

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Eric, Thank you so much for your review. I am so glad that you enjoyed the services and location of our hotel. We look forward to seeing you soon AL M. ALSALEH HOTEL NIGHT MANAGER More 

NY
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed twice at the Sheraton Tampa Riverwalk Hotel at 200 North Ashley Drive in Tampa; each time before and or after a cruise. Should we return to Tampa the Sheraton Riverwalk Hotel is the hotel of our choice. The hotel should be listed as a five star hotel due to the warmth of the front desk staff and... More 

Was this review helpful? Yes 2
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for your 5 stars comments and for taking the time to share your recent experience with us. Your words are very much appreciated as well as your gracious 5/5 rating. We are thrilled to hear that you enjoyed your stay with us and you found our team helpful!! We hope that you... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Tampa Riverwalk is a great SPG property. The staff really does their best to accommodate all guest. The rooms are quite roomy and the restaurant provides excellent food if you don't feel like leaving the hotel. The gym is also a great feature of this hotel, as it provides your standard equipment plus additional things to help you... More 

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for taking the time to share the exceptional experience you had here at The Sheraton! I'm happy that our staff took a great care of you and you found the rooms “quite roomy” and the food at our restaurant “excellent”! We look forward to the privilege to welcoming you back to Sheraton Tampa Riverwalk in the near future.... More 

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#6 Green Hotel in Tampa
#54 Business Hotel in Tampa

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