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Sheraton Tampa Riverwalk Hotel

3.5 of 5 200 North Ashley Drive, Tampa, FL 33602
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Sheraton Tampa Riverwalk Hotel
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Sheraton Tampa Riverwalk Hotel
Sheraton Tampa Riverwalk Hotel
Sheraton Tampa Riverwalk Hotel
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707 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Myers, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

At some point hotels like the Sheraton are all the same. The difference is the staff. Sheraton Tampa Riverwalk has extraordinary friendly staff. They are attentive,polite, and prompt. Special kudos to Joseph in the dining room bar. He knows his job and makes one feel at home away. Great location

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My son made All State, so we stayed at this hotel January 15 to 17. We got a super early check in on Thursday, which I really appreciated. Thanks Sheraton! Our time was mostly spent at the nearby Hilton. I liked that there were nearby restaurants and a CVS. We upgraded. to the Club Level rooms at $25/night. It's $20/night... More 

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essex
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel staff were all lovely ,the food was not family friendly regarding choice and was expensive for very small portions. Our room had a leak which was reported 3 times before anyhting was done . For the cost of the hotel i expected far more ,a bpt tired and dated and not worth the prices charged .

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights. The first night I walkup on the middle of the night because the toilet was leaking. The whole bathroom was flooded and the room carpet was soaked wet! After I informed the front desk about the huge inconvenient the only thing they could do is change the room without apologizing or offering any kind of... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience. We are very disappointed to hear that your stay wasn’t as pleasant as it should be. Please accept our sincerest apology for the issues you encountered during your stay. Your concerns have been addressed and shared with appropriate managers and a corrective action will be taking. Once again,... More 

Macungie, Pennsylvania
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed using SPG points for an award night. Was upgraded to a larger room on the Club Floor overlooking the River. Pool area (outdoors) is very nice and overlooks the river. Lots of nice walking options. The Riverwalk is very close and the Henry B Plant Museum on the Tampa University campus is just across the river by bridge. Even... More 

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, AL M. ALSALEH Hotel Night Manager More 

Norwich, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on the night of the 5th December 2014 and my opinion of this hotel is mixed as a solo traveller. On the outside is neat and tidy. The drive of the hotel is tight and small and hardly any porters available to have taken my luggage to my room. Inside of the hotel is a small reception... More 

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your compliments and concerns. Your feedback is very important to us and it has been shared with appropriate managers. Please allow us the opportunity to welcome you back the next time you are in Tampa. Sincerely, AL M. ALSALEH – HOTEL NIGHT MANAGER More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

You chose Sheraton with a certain expectation in mind and this hotel will not let you down. Well located on the riverwalk downtown. Clean, comfortable, family friendly, nice surrounding and view. Club level add an extra welcome luxury to your stay. Word of advice, and therefore not the full 5 stars. demand a room on the river side. The front,... More 

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for sharing your experience with us. We are very sorry to hear that you experienced some noise issue during your stay, but what makes us glad is that you enjoyed your stay and you found our hotel “clean, comfortable, family friendly, with nice surrounding and view”. We look forward to welcoming you back soon. Sincerely, Al... More 

Spotsylvnia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is downtown and close to everything, including a the Riverwalk---a path that extends to the Convention Center. Tons of restaurants within walking distance. Nice pool, friendly desk and great bar.

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your experience. We are glad that you found our hotel centrally located and our staff friendly and accommodating. I look forward to welcoming you back soon. Best regards, Al M. Alsaleh – Hotel Night Manager More 

Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for two nights and the staff was friendly and accommodating. The hotel rooms had been recently updated and had all the amenities. Great central downtown location near excellent restaurants and the hotel has beautiful river views. The valets were excellent and retrieved our car in record time. The valet actually ran to get our car. Likewise, Johnathon at... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

…and we would definitely love to welcome you back to our hotel! Thank you very much for your gracious comments and generous score. Jonathon, Corey, and the entire team were thrilled that you enjoyed every aspect of your stay and you found hotel staff “friendly and accommodating”. Thank you again for staying with us and we hope to see you... More 

Florida
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Where to begin...I walked into the hotel and was not greeted. Walked right up to the front desk and the first thing that was said to me was " credit card and ID" No hello or welcome. Girl hands me my room keys and breakfast vouchers. I had no idea the times of the breakfast, where it was served, or... More 

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

We would like to thank you very much for your recent feedback of the hotel. Please accept our apology and know that your past stay is not one which is normal for us. We will definitely look into this and take a corrective action. Thank you again for staying with us and we hope to see you again soon. Best... More 

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#6 Green Hotel in Tampa

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