Stayed here for 2 nights while we went to Busch Gardens. Great value, disappointing service. We specifically requested a room that wasnt connecting or adjoining to the next. Sure enough we walk in to the room and there was the door to the connecting room. Back to receptionist who argued that they have no connecting rooms. Grr. We assured her... more

My wife and I stayed here for 2 getaway nights and loved it. The hotel is in a good location, has an elegant feel and is well-run. All of the staff we came into contact with were professional, polite and accommodating. We'd like to thank Rick in particular for helping to make our stay so wonderful. Our king room was... more

We booked this hotel through Priceline.com. The entire staff was very friendly, courteous, and informative. Hotel offered complimentary shuttle service from train station, downtown restaurants, and cruise pier. We would stay here again! more

Nothing special, our room was fairly rough with a large crack in the ceiling, but nothing too terrible. The restaurant on the river is pretty decent and affordable. Rates were reasonable. more

I was in Tampa for a medical convention at the Mariott Waterside and when that hotel was full, I called around other downtown hotels for alternatives. The Sheraton promised a walkable distance (which being about 0.7 miles away, it was, but not necessarily for a single woman at night), and also promised a shuttle service for anything in a 3... more

Stayed 3 nights at the Sheration Riverwalk. First, the customer service was outstanding. Carrie, the reservation supervisor couldn't have been nicer. I had some special requests with my room and she made it better then I could have asked for. If you go there try to get on the riverside. You get a really great balcony over the water. Also,... more

We had an excellent experience in this downtown, standard issue, high performing hotel in the middle of downtown near the conference center. It was very busy when we were there -- 100 % capacity. And yet they handled the rush with organization, good humor and good service. We didn't feel sidelined in any way. Very helpful, knowledgeable staff. A wonder... more

I've just finished a 2-night stay at the Sheraton Tampa Riverwalk with my husband and 2 young children (4 and 6). I had booked a regular 2 double-bed room, but due to my Platinum SPG status, we were upgraded to a gorgeous 1BR suite. The room was HUGE and very nicely furnished. We had a huge balcony directly overlooking the... more

First, I want to compliment Scott at the front desk and the bell staff. They were great. Our biggest problem with this hotel was with housekeeping. It took three calls to them to get a sleeper sofa made up. They also came to our room after we were asleep to deliver coffee for the coffeemaker that we never ordered. No... more