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Sheraton Tampa Riverwalk Hotel

3.5 of 5 200 North Ashley Drive, Tampa, FL 33602
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Sheraton Tampa Riverwalk Hotel
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Sheraton Tampa Riverwalk Hotel
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673 reviews from our community

Traveler rating
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    132
    85
    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Switzerland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a week, since I wanted to escape the cold weather from Switzerland. Would book the hotel again if I'd come back to Tampa since the location is really nice (right by the river walk). A rental car is a must though, since there's only so much within walking distance! Down side though is that as a hotel... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your feedback. We are very glad to hear that Corey and PZ went above and beyond to make your stay unforgettable. We are very disappointed however that the parking situation didn’t meet your needs. In fact, we contracted with a reputable third party to take care of guests’ vehicles and... More

Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago NEW

I just stayed at this hotel for the third time in three years and each time my experience has been the same. The rooms are nice and appear to have been remodeled in the recent past. The location is close to everything in downtown Tampa and right on the Riverwalk which is actually currently being extended directly in front of... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share both your compliments and concerns. Leila and the entire team were very glad to hear that you found our staff and rooms up to your expectation. We are very sorry however to hear about the A/C issue in which we just addressed with the chief engineering. Please allow us another... More

Irvine, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Only here for one day but check in was very swift, pool area nice with a very relaxed look to it and wi fi reception was excellent. Situated right on the riverwalk making the location good and the walk round the whole area very pleasant

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Keith, I would like to thank you very much for taking the time to share your experience. We are very glad to hear that you enjoyed your stay and we look forward to welcoming you back soon. Sincerely, Al M. Alsaleh – Hotel Night Manager More

annapolis, md
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband had dinner out on Thursday evening and taken the Sheraton Shuttle. On Friday am we realized we did not have our credit card, the restaurant did not reopen until 5. We had to leave could not wait later into the day . Scott the Bell Captain came to our rescue!! He took our name and number, we contacted... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

nrm55, Thank you very much for taking the time to share your experience with us. Scott and the entire team were very delighted to hear that you were able to continue your vacation with piece of mind after shipping the credit card . We look forward to welcoming you to your second home soon. Sincerely, AL M. ALSALEH More

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It was my second stay there in 2 years. The hotel staff is still very friendly and helpful at all times. The accommodation is roomy, clean, and comfortable. Wi-fi signal is perfect (apparently, there is an in-room router). The only drawback was a false fire alarm at 2:00AM, which I don't know the cause. Totally recommend it!

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Vitor B., I would like to take this opportunity to thank you very much for your gracious comments and generous score. Please accept our sincerest apology for any inconvenience due to the fire alarm. We are really glad that it was determined to be a false alarm and everyone was safe. I look forward to welcoming you back the... More

Senior Contributor
43 reviews 43 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location! Free shuttle, friendly service, easy check in, rooms were comfy. Valet parking wish there was self park but plenty of garages around. Pool area was nice overlooking the channel. River walk was right there and you can get to ChannelSide in no time. Staff was great and always willing to help you. Great water pressure and HOT water.

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Chandon3535, Thank you very much for your kind feedback. We are very glad that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Sincerely, Al M. Alsaleh – Hotel Night Manager More

South Florida, Florida
Top Contributor
51 reviews 51 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Helpful and personable staff here to please their guests. The food is great and the room service menue is the same price as dining in the restaurant. Riverfront location convenient to Convention center, Hockey venue, Cruise port, Tampa history museum and more!

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear SSMITH, I would like to thank you very much for taking the time to share your feedback. We are thrilled to hear that our staff and the food were up to your expectation. We look forward to welcoming you back soon. Best, Al M. Alsaleh – Hotel Night Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

My meal during my stay was very much so on point. My waitress was very friendly, and always attending to my needs. Even though I am here on official travel, I am still trying to select a chain so I can use that chain to accommodate my wife and I. I will most definitely recommend and come back to this... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your experience. Meko and the entire hotel team greatly appreciated your kind comments and generous score. As far as our chain, the Sheraton is a part of Starwood Hotels & Resorts Worldwide with over 1200 properties. Starwood is the most global high-end hotel company in the... More

Hong Kong, China
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Sheraton Tampa Riverwalk Hotel somewhat by accident, when the Grand Hyatt airport gave away our rooms due to overbooking the hotel. Stranded at 10:45pm, my husband called the Sheraton, who were so accommodating, particularly the front desk, bellmen, valet and the bar staff. We arrived after 11pm when the lounge had closed, but... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your experience. In fact, I’m one of the associates who had the pleasure to meet both of you while picking up the Seven Falls wine bottle from the lounge. I remember how friendly and pleasant you and your husband were despite the inconvenience you went through... More

Las Vegas, New Mexico
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently attended a conference at the Tampa Convention Center, and decided on this hotel due to it's proximity to the TCC. The hotel is an older hotel and the bathrooms in particular are in need of upgrading, but overall I had a very positive experience. I had a King Bed Riverview Room, and my room was very clean and quite... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

We would like to thank you very much for being our guest. We are glad that you found the Sheraton centrally located and the staff friendly and helpful. We look forward to welcoming you back in the near future. Sincerely, Al M. Alsaleh – Hotel Night Manager More

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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