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Sheraton Tampa Riverwalk Hotel

#70 of 159 Hotels in Tampa
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200 North Ashley Drive, Tampa, FL 33602
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Sheraton Tampa Riverwalk Hotel
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780 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Book here for a conference, saved $$ relative to conference hotel and had a nice stay. The room was clean, quiet, and the staff was helpful. A short walk to the conference center and nearby restaurants. The path along the river is a nice plus. Not a luxury stay but a good place at a fair price.

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Englewood, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel are outstanding. Very knowledgeable about the area and helpful; always with a smiling face. The free shuttle service is at your call with-in a few minutes. The breakfast buffet was very good.

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hi lightningwhelk, Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your recent stay at our hotel. It is our goal to provide each of our guests with service that leaves them with a smile! We hope to see you again the next time you are traveling in the Tampa Bay area. warm... More 

Ocala, Florida, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night in preparation for a hospital visit. The hotel was very nice, everyone that took care of us was very nice. The location of the hotel is right on the river so you can take advantage of the Riverwalk. We got to enjoy the Bolts watch party in a nearby park that we walked to on... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hi Amber, We are delighted to hear that you enjoyed your recent stay with us! Thank you for taking the time to share the details of your experience, and your feedback about the city side rooms. It is details such as this that enable us to provide our guests with a comfortable and personal stay. We hope to have the... More 

1 review
2 of 5 stars Reviewed 1 week ago

My son and I arrived Monday for a one nighter so we could go to the Bolts watch party. We were greeted warmly and upon arrival we were upgraded to a junior suite. That was very nice and was an unexpected surprise. When we got to our room there was a faint sense of moisture and mold which immediately set... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hi Paul, Thank you very much for taking the time to share your feedback with us. We are very disappointed that your recent stay with us did not meet your expectations. I want to assure you that we have shared these challenges with our entire Management team so that we may take the appropriate steps to correcting them. Would you... More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited Tampa for a quick business meeting and recharge the batteries stay the week of June 1. We arrived about 6:00 pm picked up the rental car ( business part of trip ) and were at the hotel in about 20 minutes. Easy directions from both the hotel website and Google Maps. Checking in the $18 overnight for cars... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hi Terry, Thank you for your kind words! We understand that the little things matter, and we take pride in providing each of our guests with personal service. We are pleased to hear that you found Corey to be helpful during your stay. We hope to have the opportunity to welcome you back the next time you are in Tampa!... More 

Chicago, Illinois
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved this place, Defiantly my new favorite hotel in Tampa.(I'v stayed at about 20 hotels in the area so that says a lot) Nice Staff, Soft bed, Great location, Great view on both sides of the building... The only bad thing I have to say about this is my food at the bar was way to over priced for... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hi Mike, Thank you for taking the time to share your experience with us! We strive to provide all of our guests with personal service and a comfortable stay. Your feedback is very valuable to us so that we can continue to provide the service we are known for. We are delighted to hear that you enjoyed your time with... More 

Tampa, Florida, United States
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here one night for Stanly cup finals. At first we were not happy about the valet only parking for $18 (24hrs). We quickly changed our opinion after learning of their free shuttle service. They will take you and pick you up anywhere within 3 miles in a nice, new shuttle bus. This includes Ybor, channel side, aquarium and... More 

Was this review helpful? Yes 2
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Randi, What a good feeling it gives us to read about your enjoyable stay at the Sheraton Tampa Riverwalk! Thank you so much for the kind mentions of our complimentary shuttle service, great location, and other amenities. We certainly hope to have the privilege of seeing you again soon. Best regards, AL M. ALSALEH Hotel Night Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Sheraton Tampa while on our college visit tour. It is just across the river from the University of Tampa and we had a beautiful view of the night lights n the bridge and campus. The hotel was nice and is right on the Riverwalk which is a nice, relaxing stroll. It's in the downtown area and... More 

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

We are thrilled to hear that you had a wonderful experience with us! Thank you for sharing with us how much you loved our hotel and you enjoyed our convenient location in the heart of downtown Tampa. We wish your daughter a successful study at UT as it is one of the most respectful universities in Florida. We look forward... More 

Mansfield, Ohio
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel with an very nice staff. There are some outdoor noise issues with bridge repair and some crazy people staying but hotel is nice. Monique who works in catering deserves a shout out. She moves like lightening and is the most customer service and nicest person I have encountered. She deserves some recognition from you all... More 

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Sheraton takes great pride in taking care of each and every guest at our hotel and offering the personal service you deserve. We are happy to hear that Monique took a great care of you. As far as the noise from the bridge is concerned, unfortunately, the hotel doesn’t have any control over it since it is a City of... More 

Lakeland, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

This was one of the worst hotel experiences we have ever had in our many years of traveling. We booked a weekend stay for ourselves and for our daughters family. The beds were uncomfortable, the bathrooms were old and outdated, and the street noise kept us up all night. We were in a second floor room. My husband went down... More 

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Jan P, While we are grateful you gave our hotel a try during your recent visit to Tampa, we couldn’t be more disappointed with the experience you had. It is always our top priority to deliver exceptional service to our valued guests and we deeply regret that this was not the case for you. We have spoken to two... More 

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