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Sheraton Tampa Riverwalk Hotel

3.5 of 5 200 North Ashley Drive, Tampa, FL 33602
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Sheraton Tampa Riverwalk Hotel
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Sheraton Tampa Riverwalk Hotel
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656 reviews from our community

Traveler rating
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    84
    54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I traveled here for a conference and was sorely disappointed. The room was clean and comfortable; however, it lacked a mini-fridge and microwave. When I asked about the availability of these items (I've become accustomed to them in the room) I was told that they were available for $20/day/device. Ummm, no. The noise was terrible, street noise, construction noise, voices... More

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Loveland, Ohio
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice stay. Hotel clean but outdated decore. Front people very friendly and helpful with questions. Able to answer questions. Valet people very friendly. Very speedy getting our car several times. Very professional with several rude people. Food very good. People in room next door were very loud. Had room next to ice machine very noisy. Overlooked roof. Not good... More

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CT
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the same high quality as other Sheraton properties in which I have stayed but it is clean and the customer service is good. A big con is the noise - voices or the tv in the next room can be heard, windows are not soundproof, and the room configuration means the door is close to the beds (and slamming... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We look forward to welcoming you back in the near future. Sincerely, AL M. ALSALEH NIGHT MANAGER More

Los Angeles, California
Top Contributor
54 reviews 54 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel exceeded my expectations. The room was very comfortable and clean. The toiletries were a small step above other properties. The in-room dining was great and the prices were reasonable! The only drawback was the pillows. The pillows were way too soft. And all were the same. I coul dbarely sllep on those pillows. I had to create something... More

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your experience. We are delighted to hear that we exceeded your expectations and you enjoyed your stay. We are very sorry to hear that the pillows were too soft. In fact, we offer two types of pillows, foam pillows and feather pillows that are softer. It... More

Horton, Kansas
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice. The service was good. The restaurant was a little costly, but quality was good. Breakfast selection was good. Bar Services were outstanding! Joseph, the Bartender was exceptional! Very knowledgeable and helpful. He does his job well & is an asset to your property. Alicia was great also! Outstanding employees is key! We enjoyed our training and... More

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear April K, I would like to thank you very much for your kind comments. Joseph, Alicia, and the rest of the staff were thrilled to hear that you enjoyed your stay and you found our hotel and associates outstanding. I look forward to welcoming you back in the near future. Sincerely, AL M. ALSALEH - Hotel Night Manager More

West Side, Florida
Top Contributor
210 reviews 210 reviews
22 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed in hundreds of hotels. For us, this Sheraton was a good value and a pleasant stay. From valet, to front desk, to room service, this was a great weekend. This is an older hotel (can't recall what it was), but it's been updated nicely. A hotel room like this in NYC would be nearly 3x the price. They... More

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AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience. We are glad that you enjoyed your stay at the Sheraton Tampa Riverwalk. I totally agree with you that Tampa doesn’t have as many attractions and culture activities as Miami and other larger cities do; however, there are some nice places that our guests normally visit and enjoy... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Room spacious, pretty, bed was comfortable like sleeping in heaven, great staff, great breakfast buffet, saw dolphins and manatees on the river while having breakfast, got a free upgrade overlooking the river and valet parking guys were quick and awesome especially Marcus. If we could take the shower head home we would have, it was perfect especially after coming back... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed every aspect of your stay. We look forward to welcoming you back soon. Sincerely, AL M. ALSALEH – Hotel Night Manager More

Lisbon, Portugal
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I arrive at the hotel at 11 pm with a booking confirmation from booking.com and the receptionist told us "we are fully booked". I showed him confimation number and email from Sheraton customer manager with the confirmation and he just said " I am sorry" but its too late to call her to check what happened. I had to find... More

Was this review helpful? Yes 1
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Mr. Goncalo, We are very sorry to hear that you had such a non-pleasant experience during your arrival to the hotel. At the Sheraton Riverwalk, we welcome and accommodate all guests with guaranteed reservation. For some reason, I wasn’t able to find your reservation. I wonder if you can please give me a call to (813) 223-2222 or e-mail... More

Orlando, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Arrived late and greeted by friendly staff. Was able to grab a bite at the bar. Food was decent at the later hour and bar staff was friendly. Had a Bill Brasky group at the bar that provided a little comedy for the first five minutes then became old. Room was fine, bed was comfortable. Appears to be an older... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Radnip, Thank you very much for taking the time to share you experience with us and fellow travelers. We are thrilled that you found our staff friendly and our rooms comfy, but we are very disappointed that the razor blade cover was left in the tub drain. Your comment has been forwarded to the appropriate manager and we do apologize... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 17, 2014

I was at first unsure about this hotel. I was very wrong! The hotel is wonderful, and the staff made it 100 times better. They very helpful when we were trying to find places to go for dinner. Shuttle service was on time and very realible.We stayed here before our cruise, and it was a real treat. The shuttel also... More

Was this review helpful? Yes
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for the gracious score and great review of our hotel! We are glad that you found our staff friendly you enjoyed your stay. We look forward to welcoming you back soon. Sincerely, AL M. ALSALEH – Hotel Night Manager More

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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