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All 158 Tampa hotels

Sheraton Tampa Riverwalk Hotel

3.5 of 5 Hotel   |   200 North Ashley Drive, Tampa, FL 33602 (Downtown)
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Sheraton Tampa Riverwalk Hotel

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Ranked #75 of 158 hotels in Tampa
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587 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't normally stay at chain hotels but this Sheraton was a nice experience. It was in the perfect location to walk along the river to the Convention Centre where i had to be everyday. The service was the usual USA standard of excellence. The rooms were perhaps a little old in decor but I liked it - gave it... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Melissa, On behalf of Sheraton Riverwalk staff and management, I would like to thank you very much for staying at our hotel. I am glad that you had a nice experience and you found our location convenient and in a walking distance to the Convention Center. The hotel was newly renovated; however, we always consider guests comments and suggestions... More

Michigan
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel to the Tampa and Lakeland area each March for work, and have in the past stayed at Westin properties (disclosure, I'm a satisfied SPG Member) as well as other chains in Lakeland proper. I chose this location because of its proximity to the expressways (275 and 4). What a great find. Realizing that the month of March brings... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello TigerAL, Thank you for staying with the Sheraton Tampa Riverwalk. We appreciate you taking a moment to share your feedback and are delighted to learn that you found our location to be convenient, our staff to be friendly, our courtesy shuttle prompt & courteous, and your accommodations spacious and quiet. We appreciate your loyalty as an SPG member and... More

Wellington, FL
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overnight stay in Tampa to see my son & his friends at the State Thespian Festival the next day. After a long day at work followed by a 4 hour drive, the reception in the circular drive (valet) and the front desk was warm, personal & friendly. The hotel is not "new," but they have done a good job of... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Greetings rfruiz, Thank you for choosing the Sheraton Tampa Riverwalk for your stay over the Florida State Thespian's festival. We're elated to hear that you found all of our staff to be personal, friendly, and genuine. We believe that this is what truly makes stays with us memorable and we're glad to hear that be reinforced with your experience. We... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here two nights with my family before a cruise. The staff was very friendly and accommodating. The valets were very helpful and when I needed a shuttle to pick me up when I returned the rental car to a neighboring hotel, a call was all I had to do and I was picked up. The decor is updated and... More

Was this review helpful? Yes 1
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Greetings Cejn63, Thank you for choosing the Sheraton Tampa Riverwalk for your family's pre-cruise stay. We appreciate your feedback regarding our friendly valet staff, efficient courtesy shuttle service, and comfortable beds. Although we don't have refrigerators in all of our rooms, we do have a select number available in storage that we could have put in your room so you... More

Florida
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was located very close to the harbor area, where the Times forum is. It's next to the river and the city has been working on creating a very nice "riverwalk" all along the river. I would stay there again if I really need to stay right on Downtown. Here are some highlights: (1) The hotel's entrance (for driving... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Greetings lasm97, Thank you for choosing the Sheraton Tampa Riverwalk for your recent visit to Tampa. We're pleased to learn that overall you had a pleasant stay. We're sorry to hear that you did not find the beds in your room to be comfortable. The Sheraton Sweet Sleeper beds are a signature Sheraton amenity and we tend to get positive... More

Tampa, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

OMG, When, I went to check in, I wasn't even given a hello. I asked how much they would be authorizing on my card. The clerk never told me. So when I checked my charge card account and it was charged the full rate for all three nights when I was suppose to be given 2 nights as a promo... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello Cheryl O, Thank you for staying with us and for taking a moment to share your feedback. We're extremely disappointed to learn about your negative experience. The check-in experience that you described is not at all representative of the welcome we strive to provide each of our guests upon arrival and we apologize that yours was not a hospitable... More

Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 11, 2014

The front desk woman was indifferent and curt when we checked in. Unhelpful would be another word. She could have been much friendlier. The hotel itself is ok but the noise level is high. Lots of sound coming from the hall into the room. The location on the river is nice if it fits geographically with your needs.

Was this review helpful? Yes 1
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello Sydeye, Thank you for staying with us during your recent visit to Tampa. We're extremely sorry to hear that the associate you encountered at the front desk was indifferent, unhelpful, and unfriendly. This is certainly not in line with our arrival experience and not consistent with the feedback we generally receive with respect to our staff members. We appreciate... More

Fort Wayne, Indiana
1 review
2 of 5 stars Reviewed March 10, 2014 via mobile

I have never previously submitted a review. However, this hotel needs some serious attention paid to their restaurant, bar, room service areas. Last night I waited for 15 minutes to be seated, I finally asked a server if I should seat myself. She told me not usually, but go ahead. I sat down at a dirty table and waited another... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Greetings Sue G., Thank you for choosing the Sheraton Tampa Riverwalk for your recent visit. We're extremely disappointed to hear about your negative experience in our restaurant and in room dining. We sincerely apologize for this negative experience. Our restaurant was recently redesigned and reconcepted and we are still ironing out a few kinks in the operation, but what you... More

Tallahassee, Florida
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed March 10, 2014

I stayed at this hotel from Thursday to Sunday. And it was nice. We really enjoyed the bar/lounge area. We were in 551 originally and they are doing construction on that side, so we asked for a room on the other end of the hotel and they obliged. It was much quieter. I would suggest requesting to be away from... More

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Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Greetings keokee98, Thank you for choosing the Sheraton Tampa Riverwalk for your recent visit to Tampa. We're happy to hear that you enjoyed the newly redesigned lounge in our Rivers Edge restaurant and that you found each of our associates to be friendly and courteous. We apologize for the inconvenience you experienced from the construction taking place at the project... More

Davenport, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2014

Fist of all let me start by saying that everyone that I spoke to at the hotel were friendly and helpful. I feel that the staff in this hotel are by far its biggest asset. Our room was clean, and there were no real issues with it other than the toilet making weird noises all night long. The overall condition... More

Was this review helpful? Yes
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Hello Matt O., Thank you for choosing the Sheraton Tampa Riverwalk for your recent visit to Tampa. We appreciate your feedback and glad that you feel our associates are our biggest asset. We strive to attract and retain the best possible talent and are delighted you felt that everyone you encountered was friendly and helpful. We apologize for the minor... More

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Additional Information about Sheraton Tampa Riverwalk Hotel

Also Known As:
Tampa Sheraton
Sheraton Tampa
Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Tampa
#75 Luxury Hotel in Tampa
#75 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Official Description (provided by the hotel):
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
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