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TownePlace Suites Tampa Westshore / Airport

#61 of 160 Hotels in Tampa
Certificate of Excellence
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5302 Avion Park Drive, Tampa, FL 33607
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1 room 1 adult
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TownePlace Suites Tampa Westshore \/ Airport
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168 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
183 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed 1 week ago

Front desk staff is hit and miss ---mostly miss. Big group check in was too much for one gal. Didn't get the offer of points or market item. Forgot to give me wifi info. Couldn't comprehend the auto mobile check in for my room. Just blahhhhhhh. Housekeeping is spotty service. Most days I haven't had any idea what they did... More 

Helpful?
Thank NYSAILORGAL
TPSAvion, Manager at TownePlace Suites Tampa Westshore / Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the TownePlace Suites Tampa Westshore/Airport with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to... More 

Hoover, Alabama
Level Contributor
232 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Our visit to the TownPlace Suites was just ok and somewhat below what we have become used to at these hotels that are Marriott products. We arrived earlier than the 3PM check in time (noon) and the agent at the desk informed us that he could not check us in as he did not have any rooms available after being... More 

Helpful?
Thank Haddon P
TPSAvion, General Manager at TownePlace Suites Tampa Westshore / Airport, responded to this review

Dear Haddon P, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Tampa Westshore/Airport. As a Marriott Rewards Gold member, we see that there is room for improvement based on your feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding... More 

Gainesville, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there to watch a concert at the Amalie Arena. I had no problems with the room, the staff was polite, and the room was clean, with plenty of hot water. There were some folks next door who were loud, fairly late (which is always initially out of the control of the hotel), but a call to the front... More 

Helpful?
Thank John P
vancouver, British Columbia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here for one night prior to a cruise. The Marriot Towneplace Suites are usually our first choice when we look for a hotel, but this one was a huge disappointment. I had booked this room months in advance, and as always, requested a top floor room, a request which (for the first time ever) was not honored. While... More 

Helpful?
Thank umteacher
TPSAvion, General Manager at TownePlace Suites Tampa Westshore / Airport, responded to this review

I want to Thank you for Choosing to stay at the TownePlace Suites Tampa Westshore. Please accept our sincere apology for the noise inconvenience you experienced and our light continental breakfast offerings. In regards to our breakfast we will start serving our New Morning Break consisting of a Fried egg with cracked pepper , a sausage pattie and english muffin,... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very close to airport. Noise wasn't bad in our room. (3rd floor). Room was clean. A tad small but was enough for us. Bed was decent. Shower was great. Good place to stay close to airport. Restaurants less than a mile away.

Helpful?
Thank David H
Clermont, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall this hotel was a great stay, it was a quick overnight stay. Easy access to the airport, shopping and Downtown Tampa. We chose this hotel for the location closest to the Airport and International Plaza. Parking was a bit tight but due to remodeling in the outside areas.

Helpful?
Thank Miggy1969
Las Vegas, Nevada
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

Staff was super friendly but reason for review is the pool, one of the longest hotel pools I have ever seen so great for laps if that's your workout routine (outdoors). Nothing in walking distance but short drive (less than 5 mins) to two upscale malls with numerous place to shop/eat

Helpful?
Thank Headhunter2001
Cardiff
Level Contributor
391 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
4 of 5 stars Reviewed December 29, 2015

We had an early flight to Cuba and this was convenient and reasonable at $99 w/tax via hotels.com. The desk clerk, Yadira was from Cuba and very personable & helpful. All of the rooms have been remodeled and ours was clean & comfortable with coffee maker, stove,fridge & real glasses/dishes. The only downside was you could hear the water running... More 

Helpful?
Thank Bchgrl9
Washington DC, District of Columbia
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 12, 2015

I was in Tampa on business and chose this hotel for its good location and I was very pleased with the rooms. This is a fairly new facility and the rooms are well appointed and quiet. Breakfast is pretty slim- packaged muffins, instant oatmeal, yogurt or cereal. The lobby is under renovation right now but it didn't really impact my... More 

Helpful?
Thank mommyb523
TPSAvion, Manager at TownePlace Suites Tampa Westshore / Airport, responded to this review

Dear Guest, Thank you for taking the time to provide us feedback on your recent stay here at the TownePlace Suites Tampa Westshore/ Airport. Please accept our apology for the construction noise during your recent stay. We have addressed the matter with the construction team to minimize the noise during certain times of the day. As you noticed our property... More 

West Palm Beach, Florida
2 reviews
3 of 5 stars Reviewed November 23, 2015

We stayed there for my best friend's birthday. Kevin was great at check-in explaining everything and with service! However when it came time to check out, Yadira did not seem to understand what she was doing. My best friend and I work at the Front Desk at the Delray Beach Marriott and we could tell she was doing something wrong.... More 

Helpful?
Thank Chelsylantigua
TPSAvion, Manager at TownePlace Suites Tampa Westshore / Airport, responded to this review

Dear Guest, I want to thank you for choosing to stay at the townePlace suites Tampa Westshore/ Airport. Please accept our apology for your experience during your Check out. Our goal is to provide exceptional customer service to all our guests and unfortunately we fell short of that during your last stay. I have addressed the matter with our Front... More 

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